Newstel Talent Pool – Multilingual Customer Service Agents

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  "last_changed_at": "2026-05-30T06:03:55.120Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Portugal",
    "city": null,
    "region": null,
    "country": "Portugal",
    "is_remote": true,
    "confidence": 0.8
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:22:53.728Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Portugal",
      "city": null,
      "region": null,
      "country": "Portugal",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "Portugal"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
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{}

{
  "list_job": {
    "id": "114",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": "Portugal",
      "province": null
    },
    "departmentId": "18584",
    "locationType": "1",
    "jobOpeningName": " Newstel Talent Pool – Multilingual Customer Service Agents",
    "departmentLabel": "NWT - Clients Customer Service",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2025-08-20",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": "Portugal",
      "countryId": "172"
    },
    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 28px; font-weight: bold\"> Join the Newstel Talent Pool – Multilingual Customer Service Agents</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">At </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Newstel Portugal</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\">, we’re building a </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Talent Pool</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> of skilled virtual </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Customer Service Agents</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> who are fluent in </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">English</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> plus one of the following languages:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Portuguese</span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Spanish</span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Italian</span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">German</span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Dutch</span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Swedish</span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Danish</span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">This is not for a current opening, but by joining our </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Talent Pool</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> you’ll be the first to hear about exciting future opportunities.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 22px; font-weight: bold\">Why Join Our Talent Pool?</span><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Be considered early for </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">upcoming roles</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> across our expanding international projects.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Flexible work options</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\">:</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br><br></span>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Fully remote across Portugal</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Access to modern offices near </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Lisbon</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> and </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Faro</span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\"><br><br></span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Become part of a </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">multilingual, innovative, and people-focused team</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> supporting global e-commerce clients.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 22px; font-weight: bold\">What We’re Looking For</span><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Fluency in English</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> plus one of the listed languages.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">A minimum of </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">1 year’s experience</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> in virtual customer service.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Ideally, experience across multiple channels: </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">voice, email, and live chat</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\">.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Strong communication skills, empathy, and a passion for delivering excellent service.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 22px; font-weight: bold\">What’s Next?</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">By applying, you’re expressing interest in joining our </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Talent Pool</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\">. </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">When roles become available that match your profile, you’ll be contacted directly by our recruitment team.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Ready to connect with future opportunities at Newstel Portugal?</span><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Apply now and become part of our growing international talent community!</span></p>",
    "compensation": null,
    "departmentId": "18584",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": " Newstel Talent Pool – Multilingual Customer Service Agents",
    "departmentLabel": "NWT - Clients Customer Service",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://newstel.bamboohr.com/careers/114",
    "employmentStatusLabel": "Full-Time"
  }
}