Customer Service Representative (Kalihi Branch)

{
  "content_hash": "1f71455358dda65405dbe281960aba4f1c78eacf99de526781722fd86a763b00",
  "source_hash": "218a911d260d896fb04518d2beb526e84a3c6480d52cbdc281e3fa76c5f21f44",
  "last_changed_at": "2026-06-06T11:37:38.867Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Honolulu, HI, United States",
    "city": "Honolulu",
    "region": "HI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": 19,
  "inferred_at": "2026-06-06T11:37:38.775Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Honolulu, HI, United States",
      "city": "Honolulu",
      "region": "HI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "Id": "206",
    "Title": "Customer Service Representative (Kalihi Branch)",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Branches",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": "High School Graduate",
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000005373699,
    "JobFamilyId": 300000004598874,
    "JobFunction": null,
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": null,
        "Region2": "HI",
        "Region3": null,
        "Building": null,
        "Latitude": "21.34364",
        "Longitude": "-157.88323",
        "LocationId": 300000004675093,
        "PostalCode": "96819",
        "TownOrCity": "Honolulu",
        "AddressLine1": "2250 N King St",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Kalihi Branch"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300000036009935,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000004604227,
    "OrganizationId": 1,
    "GeographyNodeId": 300000009327469,
    "JobFunctionCode": null,
    "LegalEmployerId": 300000004348226,
    "PrimaryLocation": "Honolulu, HI, United States",
    "RequisitionType": "Hourly",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": true,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "First Hawaiian Bank is currently seeking a highly engaging, goals-driven, Customer Service Representative to join our Kalihi Branch.",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "$19.00 - $22.50/hr",
        "Prompt": "Pay Range",
        "ControlType": "TextArea",
        "SequenceNumber": 1
      }
    ],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 11px; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">First Hawaiian Bank is currently seeking a highly engaging, goals-driven, Customer Service Representative to join our Kalihi Branch.</span></span></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 11px; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\"><strong>Compensation:</strong></span></span></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 1rem; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; margin: 0px; padding: 0px;\">The pay range for the role is $19.00 - 22.50/hr, commensurate with experience; plus sales incentives.&nbsp;</span></span></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 11px; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\"><strong style=\"box-sizing: border-box; font-weight: bolder; margin: 0px; padding: 0px;\">Work Schedule:</strong></span></span></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 1rem; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: normal; margin: 0px; padding: 0px;\">Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)</span></span></p>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-05-11T21:17:24+00:00",
    "ExternalQualificationsStr": "<p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 1rem; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; margin: 0px; padding: 0px;\"><strong style=\"box-sizing: border-box; font-weight: bolder; margin: 0px; padding: 0px;\">The Ideal Candidate Will Have:&nbsp;</strong></span></span></p><ul style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 1rem; margin-right: 0px; margin-top: 0px; orphans: 2; padding: 0px 0px 0px 2rem; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Associates degree in business and/or equivalent work skills required. Upon acceptance into the&nbsp;position, mandatory completion of FHB CSR School</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Minimum of <u>2</u> years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Ability to use judgement and discretion regarding customer transactions and confidential information required</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">PC skills in word processing required</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Must be able to type 35wpm</span></span></p></li></ul>",
    "InternalQualificationsStr": "<p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 1rem; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; margin: 0px; padding: 0px;\"><strong style=\"box-sizing: border-box; font-weight: bolder; margin: 0px; padding: 0px;\">The Ideal Candidate Will Have:&nbsp;</strong></span></span></p><ul style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 1rem; margin-right: 0px; margin-top: 0px; orphans: 2; padding: 0px 0px 0px 2rem; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Associates degree in business and/or equivalent work skills required. Upon acceptance into the&nbsp;position, mandatory completion of FHB CSR School</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Minimum of <u>2</u> years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Ability to use judgement and discretion regarding customer transactions and confidential information required</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">PC skills in word processing required</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Must be able to type 35wpm</span></span></p></li></ul>",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "21.30493",
        "Longitude": "-157.85788",
        "CountryCode": "US",
        "GeographyId": 300000005373699,
        "GeographyNodeId": 300000009327469
      }
    ],
    "ExternalResponsibilitiesStr": "<p><span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif;\"><span style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank.</span></span></p>",
    "InternalResponsibilitiesStr": "<p><span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif;\"><span style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank.</span></span></p>",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "206",
    "Title": "Customer Service Representative (Kalihi Branch)",
    "JobType": null,
    "Distance": 1778457600000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-05-11",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000005373699,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": null,
        "Region2": "HI",
        "Region3": null,
        "Building": null,
        "Latitude": 21.34364,
        "Longitude": -157.88323,
        "LocationId": 300000004675093,
        "PostalCode": "96819",
        "TownOrCity": "Honolulu",
        "AddressLine1": "2250 N King St",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Kalihi Branch"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000004604227,
    "OrganizationId": 1,
    "PostingEndDate": null,
    "LegalEmployerId": 300000004348226,
    "PrimaryLocation": "Honolulu, HI, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": true,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "First Hawaiian Bank is currently seeking a highly engaging, goals-driven, Customer Service Representative to join our Kalihi Branch.",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://ibfhqy.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%22206%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 19159
  },
  "detail_errors": []
}