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Front Desk Supervisor

E1a79fac 01da 4767 8e47 37ac52a68470 19000101 000001 · Lincoln, RI, US, Lincoln, RI · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyE1a79fac 01da 4767 8e47 37ac52a68470 19000101 000001
TitleFront Desk Supervisor
Normalized title-
Department / team-
LocationLincoln, RI, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2019-12-23 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from E1a79fac 01da 4767 8e47 37ac52a68470 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Lincoln.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyE1a79fac 01da 4767 8e47 37ac52a68470 19000101 000001
Source34f73638-9d40-47b1-9246-9b1810e3497d
ATS providerADP Workforce Now Recruiting

Description

Job Purpose: Manages day-to-day Front Office operations – Reservations, Front Desk. Ensure agents are informed of pertinent information and observe agent performance providing effective feedback and guidance. Qualifications: · High school diploma or GED; College degree preferred · Must project a professional and positive image. · Proven supervisory skills. · High energy level. · Excellent organizational and time management skills, with the ability to set priorities for self and others. · Good judgment and common sense. · Ability to deal with people in a manner which shows sensitivity, tact, and professionalism. · Ability to work a flexible schedule. · Computer literate with knowledge of a variety of software applications including Microsoft Office. · Excellent interpersonal and communication skills (oral & written). · Must be able to communicate clearly and effectively with all employees and guests. · Ability to communicate information and ideas clearly, and concisely. · Ability to understand and promulgate written memos, instructions, regulations. · Ability to effectively analyze and solve problems. · Basic knowledge of mathematics, including statistics. License Requirements: Must secure appropriate RI mandated gaming licenses Essential Job Functions: · Monitors day-to-day operations to ensure that the department is meeting goals and objectives, is following policies and procedures and is providing services effectively and efficiently; takes corrective action as appropriate. · Supervises the reservations process, hotel check-in & checkout ensuring quick, courteous and effective service is delivered routinely; assist in the process as necessary. · Controls inventory of rooms to maximize occupancy. · Provides support to others in the guest problem resolution process. · Monitors the number of vacant/ready rooms available to ensure efficient check-in. · Maintains Front Desk and MOD logs. · Communicates pertinent information to staff. · Reviews and signs off on Agent shift work to ensure accuracy and compliance with existing policies and procedures. · Processes required reports each shift. · Observes Agent performance providing timely & effective feedback. · Ensures that Agents are maintaining a proper image in regards to grooming and uniform standards. · Monitors Front Office areas ensuring that each is clean and properly maintained. · Ensures that agents are informed of pertinent information including property/departmental goals and objectives. · Establishes and maintains close working relationships with all departments ensuring maximum cooperation, productivity, morale and guest service. · Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs. Physical/Mental Requirements: · Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting · Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, concentrate, remember, attention to and observe details, use of ten key and personal computer · Constantly use mental alertness to achieve high level of accuracy in completing tasks · Ability to maintain confidential information Working Conditions: · Mostly indoors and generally climate-controlled environment · Will be exposed to noise, smoke, and odors · Working with others and independently

Full job record

Job ID896a8a40cb64612ea9e2acd551bee845857a0a15
Org IDef10154a-3903-48ef-bf3b-c5c28b8a6523
Source ID34f73638-9d40-47b1-9246-9b1810e3497d
Board ID34f73638-9d40-47b1-9246-9b1810e3497d
Provideradp_workforcenow
Provider Job Key304693
TitleFront Desk Supervisor
Normalized Title—
Statusactive
Activeyes
Location TextLincoln, RI, US, Lincoln, RI
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionRI
CityLincoln
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e1a79fac-01da-4767-8e47-37ac52a68470&ccId=19000101_000001&lang=en_US&type=JS&jobId=304693&jwId=168165270490_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e1a79fac-01da-4767-8e47-37ac52a68470&ccId=19000101_000001&lang=en_US&type=JS&jobId=304693&jwId=168165270490_1
First Seen At2026-05-31 18:27:06Z
Last Seen At2026-06-06 12:58:00Z
Last Checked At2026-06-06 12:58:00Z
Last Changed At2026-06-06 12:58:00Z
Inactive At—
Source Posted At2019-12-23 21:38:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=e1a79fac-01da-4767-8e47-37ac52a68470|19000101_000001/date=2026-06-06/2026-06-06T12-57-59-369Z-b47e4c8c7bc849f16cf44f4b16098e40f82fa78bace190e02ca66b9d3264f398.json
Event Fields
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  "last_changed_at": "2026-06-06T12:58:00.388Z",
  "active_status": "active"
}
Parsed Structured
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    "country": "United States",
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  "inferred_at": "2026-06-06T12:58:00.340Z",
  "launch_scope": {
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      "city": "Lincoln",
      "region": "RI",
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      "is_remote": false,
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><p>   <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"><strong>Job Purpose:</strong></span>&nbsp;&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\">Manages day-to-day Front Office operations – Reservations, Front Desk. 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written). </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Must be able to communicate clearly and effectively with all employees and guests. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Ability to communicate information and ideas clearly, and concisely. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Ability to understand and promulgate written memos, instructions, regulations. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Ability to effectively analyze and solve problems. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Basic knowledge of mathematics, including statistics. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"><strong>License Requirements:</strong></span>&nbsp;&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\">Must secure appropriate RI mandated gaming licenses </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"><strong>Essential Job Functions:</strong></span>&nbsp;&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Monitors day-to-day operations to ensure that the department is meeting goals and objectives, is following policies and procedures and is providing services effectively and efficiently; takes corrective action as appropriate. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Supervises the reservations process, hotel check-in &amp; checkout ensuring quick, courteous and effective service is delivered routinely; assist in the process as necessary. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Controls inventory of rooms to maximize occupancy. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Provides support to others in the guest problem resolution process. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Monitors the number of vacant/ready rooms available to ensure efficient check-in. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Maintains Front Desk and MOD logs. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Communicates pertinent information to staff. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Reviews and signs off on Agent shift work to ensure accuracy and compliance with existing policies and procedures. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Processes required reports each shift. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Observes Agent performance providing timely &amp; effective feedback. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Ensures that Agents are maintaining a proper image in regards to grooming and uniform standards. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Monitors Front Office areas ensuring that each is clean and properly maintained. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Ensures that agents are informed of pertinent information including property/departmental goals and objectives. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Establishes and maintains close working relationships with all departments ensuring maximum cooperation, productivity, morale and guest service. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs. </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"><strong>Physical/Mental Requirements:</strong></span>&nbsp;&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, concentrate, remember, attention to and observe details, use of ten key and personal computer </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Constantly use mental alertness to achieve high level of accuracy in completing tasks </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Symbol;\">·</span><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"> Ability to maintain confidential information </span>&nbsp;</p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\"><strong>Working Conditions:</strong></span>&nbsp;&nbsp;</p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Symbol;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\">Mostly indoors and generally climate-controlled environment </span>&nbsp;</p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Symbol;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\">Will be exposed to noise, smoke, and odors </span>&nbsp;</p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Symbol;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial, sans-serif;\">Working with others and independently </span>&nbsp;&nbsp;</p>\n</div>\n",
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    "requisitionTitle": "Front Desk Supervisor ",
    "clientRequisitionID": "1243",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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}
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