Program Manager

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    "description": "<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Program Manager </span></p>\n<p><br><br></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">About KIWA</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">KIWA is a multiracial worker center, with roots in the Korean democracy movement and racial and economic justice movements of the U.S. We organize mostly Latino and Korean workers in the retail and restaurant industries. Founded in 1992, the mission of KIWA is to build the power of immigrant workers and residents to transform our workplaces and communities, in Koreatown and beyond. Worker organizing is central to our theory of change. Our methods are workplace organizing, leadership development, policy innovation, civic engagement, affordable housing development, housing justice advocacy, services, and cultural change.</span></p>\n<p><br></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">O</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">verview</span></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">The Program Manager is a member of KIWA’s Community Rights team and provides strategic leadership, operational oversight, and staff supervision across multiple community programs. This role oversees KIWA’s civic engagement work and supports our outreach, tenant navigation, and housing advocacy efforts through direct supervision of program staff and coordination across teams.  </span></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">The Program Manager will work closely with the Community Rights and Organizing Teams to strengthen program implementation, grow and deepen KIWA’s membership, and support our leadership development initiatives. This position requires the ability to manage people and systems and collaborate cross-functionally in a quick-moving movement organization. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Role &amp; Responsibilities</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Program Leadership &amp; Coordination</span></p>\n<ul>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Lead and support the planning, implementation, and evaluation of KIWA’s civic engagement and outreach programs</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Develop and oversee outreach, voter engagement, and canvassing strategies aligned with organizational and campaign priorities</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Track program goals, maintain documentation, and support reporting and compliance requirements related to civic engagement work</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Develop and improve systems and operational practices that support effective program implementation</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Work with KIWA’s Organizing Team to identify and build pathways for member engagement and leadership development</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Collaborate across teams and represent KIWA in coalitions, partnerships, and external meetings as needed</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Coordinate with staff across organizing and outreach efforts to support KIWA’s mission.<br></span><br></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Staff Supervision &amp; Team Management</span></p>\n<ul>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Supervise and support Program Associates and civic engagement staff through coaching, performance management, and professional development</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Oversee recruitment, hiring, training, scheduling, supervision, and offboarding of temporary and part-time canvassing staff, and recruit and coordinate volunteers supporting civic engagement efforts</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Support the Campaign Analyst in achieving civic engagement program goals and maintaining effective field operations</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Develop systems, training, and accountability practices that strengthen team performance, communication, and collaboration</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Foster a collaborative, mission-aligned team culture grounded in respect and shared goals<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Compliance &amp; Operations</span></p>\n<ul>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Ensure all civic engagement activities comply with applicable federal, state, and local laws and regulations, including nonprofit compliance requirements</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Develop and maintain systems for tracking program activities, data, staffing, and reporting</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Oversee day-to-day operational coordination of canvassing and outreach efforts, including scheduling, logistics, and troubleshooting field operations</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Develop and refine internal processes, policies, and training systems as needed in collaboration with other staff to strengthen program effectiveness</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Build and maintain relationships with community members, coalition partners, and stakeholders connected to program priorities</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Qualifications</span></p>\n<ul>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">3–5+ years of experience in civic engagement, community organizing, or related field</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Demonstrated experience managing staff and/or field programs, including canvassing operations</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Familiarity with voter databases or field tools (e.g., VAN, PDI, etc.)</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Strong understanding of compliance considerations related to nonprofit civic engagement work</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Excellent project management and organizational skills, with the ability to manage multiple priorities</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Experience developing training systems and supporting staff development</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Experience with political analysis and popular education.</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Strong interpersonal and communication skills; ability to work collaboratively across teams</span></li>\n</ul>\n<ul>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">This role may include evening and weekend work especially during peak civic engagement periods</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Access to a car and driver’s license—driving will be part of the job</span></li>\n</ul>\n<ul>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Native-level fluency in English required; bilingual in Spanish or Korean highly desired.</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Commitment to social justice, particularly in the areas of labor, housing, and immigrant rights.</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Additional Information</span></p>\n<ul>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Reports to: Director of Community Rights</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Status: exempt, full-time, regular, in-person</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Compensation: $95,000 - $105,000, depending on relevant experience</span></li>\n<li><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">KIWA is a unionized workplace. This is a management role outside the bargaining unit.</span></li>\n</ul>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt; font-style: italic\">KIWA is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, disability, or sexual orientation.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">To Apply</span></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Provide cover letter, resume, and contact information for three references </span><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">to apply.</span></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Start date: position is open immediately.</span></p>\n<p><span style=\"color: #484848; font-family: Arial,sans-serif; font-size: 10pt\">Deadline: Applications reviewed on a rolling basis. Position open until filled or canceled</span></p>",
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