CUI-TECHNICIAN OPS SUPERVISOR

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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' id=\"isPasted\"><span style=\"font-family: verdana, sans-serif; font-size: 16px;\">We are seeking a skilled and experienced Cable Technician Operations Supervisor to lead and manage a team of cable technicians in delivering top-quality installation, maintenance, and repair services. This role requires a hands-on leader who can drive operational efficiency, ensure safety compliance, and maintain high standards of customer satisfaction.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\"><strong>Key Responsibilities:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Supervise and mentor a team of cable technicians, providing training, guidance, and performance evaluations to foster growth and excellence.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Plan and coordinate daily technician schedules, routes, and workloads to ensure efficient service delivery and minimal downtime.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Serve as the primary point of escalation for complex technical issues, guiding technicians through troubleshooting and problem resolution.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Conduct site audits, inspect completed work, and implement quality control measures to ensure all installations and repairs meet industry and company standards.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Enforce safety protocols and ensure adherence to local, state, and federal regulations, as well as company policies.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Monitor key performance indicators (KPIs), including completion rates, first-time fixes, and customer satisfaction, and implement strategies for improvement.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Act as a liaison between customers and technicians to address concerns, manage expectations, and deliver exceptional service.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Oversee inventory of tools, equipment, and materials, ensuring availability for all jobs while managing costs effectively.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Identify inefficiencies in workflows and implement process improvements to enhance productivity and reduce operational costs.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\"><strong>Qualifications:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Proven experience in a supervisory or leadership role, specifically managing cable technicians or in a related telecommunications field.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Strong technical knowledge of cable installation, maintenance, and repair processes, including familiarity with tools, equipment, and industry best practices.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Excellent organizational and time management skills, with the ability to manage multiple priorities and tight deadlines.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Exceptional problem-solving abilities and a proactive approach to challenges.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Strong interpersonal and communication skills, with the ability to engage effectively with both team members and customers.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Knowledge of safety standards, regulations, and compliance requirements in the cable or telecommunications industry.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Proficiency in scheduling and reporting tools, as well as experience with data analysis to drive performance improvements.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\"><strong>Education and Experience:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">High school diploma or equivalent required; additional technical certifications or a degree in telecommunications or a related field is preferred.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">3-5 years of experience in cable installation, maintenance, or a similar role, with at least 2 years in a supervisory capacity.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\"><strong>Working Conditions:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">This position may require field visits, including exposure to various weather conditions.</li><li style=\"font-family: verdana, sans-serif; font-size: 16px;\">Flexibility to work evenings, weekends, and holidays as operational needs dictate.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\"><strong>What We Offer:</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\">Competitive Salary: Your hard work will be rewarded with competitive compensation.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\">Full Benefits Package: Comprehensive health, vision, and dental coverage.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\">401k with Company Match: Secure your financial future with our 401k plan.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\">Company Vehicle and Gas Card: Simplify your commute and travel expenses.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\">Cell Phone: Stay connected with a company-provided cell phone.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: verdana, sans-serif; font-size: 16px;\">Uniforms: Streamlined and hassle-free work attire.</span></p><p><br></p></div>\n",
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