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CALL CENTER AGENT

15f1ad1c 32cd 433c 918f 33e79a3d44e1 19000101 000001 · Santa Ana Pueblo, NM, US, Santa Ana Pueblo, NM · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company15f1ad1c 32cd 433c 918f 33e79a3d44e1 19000101 000001
TitleCALL CENTER AGENT
Normalized title-
Department / team-
LocationSanta Ana Pueblo, NM, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-16 / 2026-06-17
Changed / last seen2026-06-20 / 2026-06-20

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PageWhat it containsOpen
Company jobsActive postings from 15f1ad1c 32cd 433c 918f 33e79a3d44e1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Santa Ana Pueblo.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company15f1ad1c 32cd 433c 918f 33e79a3d44e1 19000101 000001
Source6af1e86d-74fa-412d-8938-d9547ea5ee1c
ATS providerADP Workforce Now Recruiting

Description

Job Summary: Provides high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Successful candidate will be responsible for greeting guests on the phone in an enthusiastic, professional, and friendly manner. Answers telephone calls and directs them to proper party and answers guest questions. Provides accurate directions and information to guests. Typing and filing as required. Performs complex clerical work involving independent judgement and requiring accuracy and speed. Timely and smoothly processing hotel reservations is a fundamental requirement. Candidate is expected to meet and/or exceed applicable service standards and property management system steps. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company’s core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Answers incoming phone calls during designated shift and routes calls to appropriate person/department. Provides guests with general information about the Casino and Hotel amenities and services including outlet/venue hours of operation, point of contact, and event locations, events, gaming offerings and locations and promotions. Accurately booking reservations while delivering an exceptional guest service. Approachable demeanor and follows a script when answering phones and booking reservations. Anticipates guest needs and remembers their preferences and offers services accordingly. Maintains an expert level of knowledge of the property, surroundings, directions, and events. Exemplifies excellent knowledge of room types, their locations in the building and details of the amenities. Books variety types of reservations comp, retail, packages, group, conventions, and F&B related. Maintains the integrity of room blocks, follows established policies when exercising overbooking. Remains calm and focus under pressure while navigating through the property management system. Maintains focused and pays full attention to the guest on the phone regardless of any distraction. Ensures that every guest interaction is courteous, informative, and personable. Always maintains guest confidentiality. Ensures all reservations are guaranteed by credit card and are in accordance with the established policies and procedures. Provides assistance and support to overall company operations by serving as a communication hub in case of an emergency. Exhibits passion for the hospitality and gaming experience of guests. Takes personal responsibility for delivering excellent guest experience. Ensures guests’ issues are resolved in a prompt, courteous and efficient manner. Knows the overall property, the gaming offerings, and their locations. Shares guest feedback with appropriate parties to maintain continuous improvement. Welcomes corrective and/or constructive feedback. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. High School Diploma or GED required. Must be 21 years or older. Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred. Strong interpersonal, motivational, and leadership qualities. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work schedule flexibility consistent with needs of the business. Must be able to attend all required staff meetings and training sessions. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintain a strict level of confidentiality regarding company information. Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules, and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Must be able to lift to 25lbs. Must be able to work at a fast pace and in stressful situations. Must be able to maneuver around the office and the facility to collect all necessary materials and documents. Must be able to walk and stand for long periods of time. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.

Full job record

Job ID896570ad406c542141863de80f97d33ce3f8fb84
Org IDa6ec8cf0-6aed-4f88-84fe-abba3f044570
Source ID6af1e86d-74fa-412d-8938-d9547ea5ee1c
Board ID6af1e86d-74fa-412d-8938-d9547ea5ee1c
Provideradp_workforcenow
Provider Job Key607908
TitleCALL CENTER AGENT
Normalized Title—
Statusactive
Activeyes
Location TextSanta Ana Pueblo, NM, US, Santa Ana Pueblo, NM
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNM
CitySanta Ana Pueblo
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=15f1ad1c-32cd-433c-918f-33e79a3d44e1&ccId=19000101_000001&lang=en_US&type=JS&jobId=607908&jwId=9200826107468_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=15f1ad1c-32cd-433c-918f-33e79a3d44e1&ccId=19000101_000001&lang=en_US&type=JS&jobId=607908&jwId=9200826107468_1
First Seen At2026-06-17 13:06:06Z
Last Seen At2026-06-20 13:39:50Z
Last Checked At2026-06-20 13:39:50Z
Last Changed At2026-06-20 13:39:50Z
Inactive At—
Source Posted At2026-06-16 14:46:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=15f1ad1c-32cd-433c-918f-33e79a3d44e1|19000101_000001/date=2026-06-20/2026-06-20T13-39-49-400Z-a4121ea8581888eccf885f12120b2fc28c8cf25064918ac84989f015efe8659c.json
Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.6.15/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.6.15/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"624\" style=\"border-collapse: collapse; border: none; width: 100%;\" id=\"isPasted\"><tbody><tr><td valign=\"top\" style=\"width: 23.0769%; border: 1pt solid windowtext; background: rgb(242, 242, 242); padding: 1.45pt 5.75pt; vertical-align: top;\"><h2 style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"color:black;\">Job Summary:</span></h2></td><td valign=\"top\" style=\"width: 76.9231%; border-top: 1pt solid windowtext; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-image: initial; border-left: none; padding: 1.45pt 5.75pt; vertical-align: top;\"><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Provides high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Successful candidate will be responsible for greeting guests on the phone in an enthusiastic, professional, and friendly manner. Answers telephone calls and directs them to proper party and answers guest questions. &nbsp;Provides accurate directions and information to guests. &nbsp; &nbsp; Typing and filing as required. &nbsp; &nbsp; Performs complex clerical work involving independent judgement and requiring accuracy and speed. &nbsp;Timely and smoothly processing hotel reservations is a fundamental requirement. Candidate is expected to meet and/or exceed applicable service standards and property management system steps. &nbsp;</p></td><td style=\"border: none; padding: 0in; width: 0%;\"><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p></td></tr><tr><td colspan=\"3\" valign=\"top\" style=\"width: 100%; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-image: initial; border-top: none; background: rgb(217, 217, 217); padding: 1.45pt 5.75pt; vertical-align: top;\"><h2 style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"color:black;\">Job Description</span></h2></td></tr><tr><td colspan=\"3\" valign=\"top\" style=\"width: 100%; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-image: initial; border-top: none; padding: 1.45pt 5.75pt 5.75pt; vertical-align: top;\"><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><strong>Expectations of Leadership:</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Actively support, demonstrate, and promote the company&rsquo;s core values.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Be approachable and engaging with fellow team members.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Always treat individuals with dignity and respect regardless of job position.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Demonstrate maturity through exhibiting excellent listening skills.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Make educating, inspiring, and motivating your team central to your mission.</li></ul><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'><strong>Major Responsibilities/Activities:&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Answers incoming phone calls during designated shift and routes calls to appropriate person/department.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Provides guests with general information about the Casino and Hotel amenities and services including outlet/venue hours of operation, point of contact, and event locations, events, gaming offerings and locations and promotions.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Accurately booking reservations while delivering an exceptional guest service.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Approachable demeanor and follows a script when answering phones and booking reservations.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Anticipates guest needs and remembers their preferences and offers services accordingly.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Maintains an expert level of knowledge of the property, surroundings, directions, and events.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Exemplifies excellent knowledge of room types, their locations in the building and details of the amenities.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Books variety types of reservations comp, retail, packages, group, conventions, and F&amp;B related.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Maintains the integrity of room blocks, follows established policies when exercising overbooking.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Remains calm and focus under pressure while navigating through the property management system.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Maintains focused and pays full attention to the guest on the phone regardless of any distraction.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Ensures that every guest interaction is courteous, informative, and personable.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Always maintains guest confidentiality.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Ensures all reservations are guaranteed by credit card and are in accordance with the established policies and procedures.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Provides assistance and support to overall company operations by serving as a communication hub in case of an emergency.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Exhibits passion for the hospitality and gaming experience of guests.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Takes personal responsibility for delivering excellent guest experience.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Ensures guests&rsquo; issues are resolved in a prompt, courteous and efficient manner.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Knows the overall property, the gaming offerings, and their locations.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Shares guest feedback with appropriate parties to maintain continuous improvement.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Welcomes corrective and/or constructive feedback.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Performs other duties as assigned.&nbsp;</li></ul><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'><strong>Minimum Requirements:&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Preference is given to qualified Santa Ana Tribal Members.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>High School Diploma or GED required.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must be 21 years or older.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Strong interpersonal, motivational, and leadership qualities.</li></ul><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:0in;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company&rsquo;s choice, through a payroll deduction program.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">All employees are required to proficiently use a smartphone for company applications, email, and text.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Work schedule flexibility consistent with needs of the business.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to attend all required staff meetings and training sessions.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company&rsquo;s choice, through a payroll deduction program.</span></li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><strong>Essential Mental Functions:</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Maintain a strict level of confidentiality regarding company information.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming &nbsp; &nbsp; &nbsp;policies, procedures, rules, and regulations.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must be a detail oriented, organized individual with the ability to multi-task.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Proven ability to provide outstanding guest service.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Proven ability to handle conflict situations.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must have excellent problem-solving abilities.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must have strong analytical skills.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must be able to work in a fast-paced environment.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must be able to deal with stressful situations in a professional manner.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must be a Team Player.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:16.5pt;font-size:13px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><strong>Essential Physical Functions:</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear.&nbsp;</li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must be able to lift to 25lbs.</li></ul><div style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:0in;\"><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to work at a fast pace and in stressful situations.</span></li><li style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Must be able to maneuver around the office and the facility to collect all necessary materials and documents.</span></li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;'>Must be able to walk and stand for long periods of time.</li></ul><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;text-align:justify;line-height:115%;'><strong>Equipment Used</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;line-height:       115%;'>Smartphones, computers, laptop computers, and other traditional office equipment as required.</li></ul><p style='margin-top:1.5pt;margin-right:0in;margin-bottom:1.5pt;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;line-height:115%;'><strong>Work Environment:</strong></p><h1 style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:13px;font-weight:normal;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee&rsquo;s duties are performed indoors in a climate controlled non-smoking environment.</span></h1></td></tr></tbody></table></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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    "postDate": "2026-06-16T10:46:00.000-04:00",
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            "codeValue": "HomeDepartment"
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    "requisitionTitle": "CALL CENTER AGENT",
    "clientRequisitionID": "2468",
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    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/607908?cid=15f1ad1c-32cd-433c-918f-33e79a3d44e1&ccId=19000101_000001&lang=en_US&locale=en_US",
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