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Home › Companies › 06e8462a Bdce 4e42 B8ed 8adec4f0424c 1586553101862011 1979 › Help Desk Technician

Help Desk Technician

06e8462a Bdce 4e42 B8ed 8adec4f0424c 1586553101862011 1979 · New Hartford, NY, US, New Hartford, NY · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company06e8462a Bdce 4e42 B8ed 8adec4f0424c 1586553101862011 1979
TitleHelp Desk Technician
Normalized title-
Department / team-
LocationNew Hartford, NY, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-01 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 06e8462a Bdce 4e42 B8ed 8adec4f0424c 1586553101862011 1979.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New Hartford.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company06e8462a Bdce 4e42 B8ed 8adec4f0424c 1586553101862011 1979
Sourceba2d4101-3e67-4c7c-a621-8c9af60b1e87
ATS providerADP Workforce Now Recruiting

Description

JOB SUMMARY: The Help Desk Technician is responsible for providing customer assistance for routine Information Systems-related inquiries and problems as they occur. This includes providing support for products and services such as software, hardware, desktop application software, auxiliary devices, and other IT functions. This position provides support to the global organization. ESSENTIAL JOB FUNCTIONS (COMPETENCIES): • Perform installation, repair, and preventative maintenance of desktop computers and related systems • Install, configure, and troubleshoot desktop systems, workstations, servers, and network issues in a heterogeneous environment • Perform desktop installation, basic cabling, network monitoring, and troubleshooting of the network and systems residing on the network • Perform account maintenance, data integrity, and file system security for the desktop environment • Assist in determining suitable software to meet user requirements. Recommend hardware and software solutions, including new acquisitions and upgrades • Conduct training programs designed to educate the organization’s computer users about basic and specialized applications • Communicate highly technical information to both technical and non-technical personnel • Assist with documenting and cataloging systems for historical and information assurance purposes • Maintain the strict confidentiality of sensitive information • Handle off-hours duties and responsibilities, shared with other team members • Attend training as needed or assigned • Perform other duties or special projects as assigned REQUIREMENTS: • High School Diploma or GED, Associate’s degree preferred • One year of experience working with the Microsoft Windows 2008/2012 server product line, Cisco hardware and software, TCP/IP, VPN technologies, data backup, virus protection, and network system monitoring • Good research skills and analytical problem-solving abilities • Self-directed and self-motivated • Must be able to travel as needed • Excellent oral and written communication skills • Solid project management and organizational skills • Proven judgment and decision-making abilities • Ability to work independently and on a team • Proven ability to establish credibility and develop partnerships • Capacity for meeting deadlines while working under pressure WAGE DISCLOSURE: The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill, and education as they relate to the position’s qualifications, and internal equity. The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more. $17.00 per hour - $25.25 per hour ($35,000 - $52,500 annually) Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.

Full job record

Job ID8957d7dd4b2ffdfe4f219081d06ae8b01be60de1
Org ID53516d1f-bced-4ac8-8b33-8c7cfb84fe07
Source IDba2d4101-3e67-4c7c-a621-8c9af60b1e87
Board IDba2d4101-3e67-4c7c-a621-8c9af60b1e87
Provideradp_workforcenow
Provider Job Key544275
TitleHelp Desk Technician
Normalized Title—
Statusactive
Activeyes
Location TextNew Hartford, NY, US, New Hartford, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityNew Hartford
Salary Raw—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=06e8462a-bdce-4e42-b8ed-8adec4f0424c&ccId=1586553101862011_1979&lang=en_US&type=JS&jobId=544275&jwId=9201277742531_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=06e8462a-bdce-4e42-b8ed-8adec4f0424c&ccId=1586553101862011_1979&lang=en_US&type=JS&jobId=544275&jwId=9201277742531_1
First Seen At2026-05-31 18:50:58Z
Last Seen At2026-06-06 12:57:45Z
Last Checked At2026-06-06 12:57:45Z
Last Changed At2026-06-06 12:57:45Z
Inactive At—
Source Posted At2026-05-01 20:21:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=06e8462a-bdce-4e42-b8ed-8adec4f0424c|1586553101862011_1979/date=2026-06-06/2026-06-06T12-57-44-584Z-97cac492d1159c8bb509aa6b67634e21313fb486814d24c701112de851423650.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><p><strong>JOB SUMMARY:</strong> The Help Desk Technician is responsible for providing customer assistance for routine Information Systems-related inquiries and problems as they occur. This includes providing support for products and services such as software, hardware, desktop application software, auxiliary devices, and other IT functions. This position provides support to the global organization.&nbsp;</p><p><br></p><p><strong>ESSENTIAL JOB FUNCTIONS (COMPETENCIES): </strong></p><p>&bull; Perform installation, repair, and preventative maintenance of desktop computers and related systems&nbsp;</p><p>&bull; Install, configure, and troubleshoot desktop systems, workstations, servers, and network issues in a heterogeneous environment&nbsp;</p><p>&bull; Perform desktop installation, basic cabling, network monitoring, and troubleshooting of the network and systems residing on the network&nbsp;</p><p>&bull; Perform account maintenance, data integrity, and file system security for the desktop environment&nbsp;</p><p>&bull; Assist in determining suitable software to meet user requirements. Recommend hardware and software solutions, including new acquisitions and upgrades&nbsp;</p><p>&bull; Conduct training programs designed to educate the organization&rsquo;s computer users about basic and specialized applications&nbsp;</p><p>&bull; Communicate highly technical information to both technical and non-technical personnel&nbsp;</p><p>&bull; Assist with documenting and cataloging systems for historical and information assurance purposes&nbsp;</p><p>&bull; Maintain the strict confidentiality of sensitive information&nbsp;</p><p>&bull; Handle off-hours duties and responsibilities, shared with other team members&nbsp;</p><p>&bull; Attend training as needed or assigned&nbsp;</p><p>&bull; Perform other duties or special projects as assigned &nbsp;</p><p><br></p><p><strong>REQUIREMENTS: </strong></p><p>&bull; High School Diploma or GED, Associate&rsquo;s degree preferred&nbsp;</p><p>&bull; One year of experience working with the Microsoft Windows 2008/2012 server product line, Cisco hardware and software, TCP/IP, VPN technologies, data backup, virus protection, and network system monitoring&nbsp;</p><p>&bull; Good research skills and analytical problem-solving abilities&nbsp;</p><p>&bull; Self-directed and self-motivated&nbsp;</p><p>&bull; Must be able to travel as needed&nbsp;</p><p>&bull; Excellent oral and written communication skills&nbsp;</p><p>&bull; Solid project management and organizational skills&nbsp;</p><p>&bull; Proven judgment and decision-making abilities&nbsp;</p><p>&bull; Ability to work independently and on a team&nbsp;</p><p>&bull; Proven ability to establish credibility and develop partnerships&nbsp;</p><p>&bull; Capacity for meeting deadlines while working under pressure</p><p><br></p><p style='box-sizing: border-box; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; line-height: 1.25; margin-top: 0px; margin-bottom: 15px; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; outline: none; background-color: rgb(255, 255, 255);' data-pasted=\"true\"><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-weight: 700; outline: none;\">WAGE DISCLOSURE:</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; line-height: 1.25; margin-top: 0px; margin-bottom: 15px; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; outline: none; background-color: rgb(255, 255, 255);'>The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill, and education as they relate to the position&rsquo;s qualifications, and internal equity.</p><p style='box-sizing: border-box; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; line-height: 1.25; margin-top: 0px; margin-bottom: 15px; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; outline: none; background-color: rgb(255, 255, 255);'>The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more.</p><p style='box-sizing: border-box; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; line-height: 1.25; margin-top: 0px; margin-bottom: 15px; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; outline: none; background-color: rgb(255, 255, 255);'><em style=\"box-sizing: border-box; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; outline: none;\">$17.00 per hour - $25.25 per hour</em></p><p style='box-sizing: border-box; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; line-height: 1.25; margin-top: 0px; margin-bottom: 15px; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; outline: none; background-color: rgb(255, 255, 255);'><em style=\"box-sizing: border-box; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; outline: none;\">($35,000 - $52,500 annually)</em></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; outline: none; background-color: rgb(255, 255, 255);'><br style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; outline: none;\"></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; outline: none; background-color: rgb(255, 255, 255);'><span style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; outline: none; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;'>Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.</span></p></div></div></div></div></div></div></div>\n",
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    "requisitionTitle": "Help Desk Technician",
    "clientRequisitionID": "2146",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "New Hartford",
          "postalCode": "13413",
          "countrySubdivisionLevel1": {
            "codeValue": "NY"
          }
        },
        "nameCode": {
          "shortName": " New Hartford, NY, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/544275?cid=06e8462a-bdce-4e42-b8ed-8adec4f0424c&ccId=1586553101862011_1979&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 15823
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/8957d7dd4b2ffdfe4f219081d06ae8b01be60de1?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/53516d1f-bced-4ac8-8b33-8c7cfb84fe07JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/ba2d4101-3e67-4c7c-a621-8c9af60b1e87JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/8957d7dd4b2ffdfe4f219081d06ae8b01be60de1/eventsJSON

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