Java Developer/Production Support Engineer

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          "text": "<p>Ø  Bachelor degree in a relevant field is desirable. <br />Ø  Has a broad experience from either a development or operations perspective<br />Ø  Experience working with web and Java/J2EE based applications<br />Ø  Proficiency with Unix Commands and PL/SQL <br />Ø  Should be able to work closely with a cross functional team<br />Ø  Strong verbal and written communication skills as well as presentation skills.<br />Ø  Knowledge of Monitoring Tools like SPLUNK, TELEAF would be added advantage.<br /> <br />Responsibilities: <br /> Ø  Handle the sustainment engineering operations for the eCommerce platform<br />Ø  Resolve critical issues impacting platform, customer experience and in turn revenue within the SLA.<br />Ø  Providing Root Cause for critical issue and mitigation plan.<br />Ø  Ensure process compliance including Sox controls.<br />Ø  Ensuring the system stays healthy and running, which includes performance as well as other business KPI’s like traffic and order conversion.<br />Ø  Provide quick turnaround time for critical issues like Security vulnerabilities and site outages.<br />Ø  Designing and development of monitoring application, automated status reports and various other value ideas.<br />Ø  Interacting with various stakeholders including business for discussion over long and short term solutions.<br />Ø  Interaction with Client teams (IT and Business) over Process setup and improvements.<br />Ø  Coordinating releases, including release planning and execution. Interaction with various teams during release execution for deployment and validation.<br />Ø  Analyzing and resolving deployment issues.<br />Ø  Front ending client escalations and mitigating them.<br />Ø  Schedule and prioritize work and plan a sequence of operational activities that accomplish the planned targets. Set priorities and provide reports to the management.<br />Ø  Analyzing the weekly performance report for different global markets and sharing the same with Management.<br />Ø  Interacting with the offshore team as well as Dev teams for day to day operational activities, Quality Assurance using the proprietary tools of HCL.<br />Ø  Interacting with onsite and offshore team for issue analysis and resolution<br /><br /> <br /> <br />Thanks &amp; Regards<br /><br />ASHOK KUMAR<br />Sr. Lead / IT Recruiter<br />Paradigm Infotech<br />Call : 443-640-0099<br />8830 Stanford Blvd, Suite 314, Columbia, MD 21045<br /><br /></p>",
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