Home › Companies › Hdep Fa Us2 Oraclecloud Com CX › Technician II
Technician II
Hdep Fa Us2 Oraclecloud Com CX · Chicago, IL, United States; US-Chicago-ORD10, Chicago, IL, US · On Site · Active · $38–$40 / hour · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdep Fa Us2 Oraclecloud Com CX |
| Title | Technician II |
| Normalized title | - |
| Department / team | DC Ops |
| Location | Chicago, IL, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $38–$40 / hour |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-13 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdep Fa Us2 Oraclecloud Com CX. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Chicago. | Open |
| Department jobs | Active postings in DC Ops. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdep Fa Us2 Oraclecloud Com CX |
| Source | 15b5a3ae-7438-40e5-8519-bed5461b01bc |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Position Title: Technician - II
Your role
The Remote Hands Technician II will assist all Digital Realty customers by providing “best in class” customer and technical support. The Remote Hands Technician II will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc. Internally, the Remote Hands Technician II may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Remote Hands Technician II will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Technician will also assist other members of the Operations Team ensuring 100% uptime to all customers.
What you’ll do
Perform Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services:
Equipment Rack and Stack
Cable, terminate, and dress fiber or copper network cabling
Assist customers with the diagnosis of hardware and software issues on their equipment
Power cycling of customer equipment
Perform cabinet/cage audits
Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
Testing and troubleshooting of copper and fiber optic circuits
Perform migrations of equipment, power, or networking devices
Shipping and Receiving of packages
Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections
Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)
Provide timely customer and internal updates using a computer based ticketing system
Perform and document inventory verification/counts. Adherence to Standard Operating Procedures Assist to maintain overall Data Center cleanliness and appearance
Work flexible shift schedules
Report to the facility within a 1 hour average for emergency assistance as needed
What you’ll need
3+ years of experience in Telecommunications or Data Center related field
Understanding of telecom structured cabling standards
Understanding of network device deployment
Ability to communicate written and verbally
Work flexible shift schedules
Provide rotational on-call coverage
Use of industry standard test equipment
Troubleshooting and root cause analysis skills
Professional business communication and interpersonal skills
CompTIA A+ / Net + Certification preferred
General knowledge of AC/DC electrical theory
Understanding of Building Management System (BMS) and Branch Circuit Monitoring System (BCMS)
Experienced in Microsoft Office Suite (Access, PowerPoint, Word, Outlook, Explorer) and or/equivalents
Lift and handle up to 50 pounds Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment Work under a raised data center floor Climb ladders (up to 16 feet) to reach plenum spaces
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter .
Operations
Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Training and Development
Join our Data Center Operations team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact in operations.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range: $38.00-$39.90 per hour . This compensation range represents the Company’s good faith belief as to what it will pay as an hourly rate for this position at the time of this posting.
Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
Responsibilities
The technician provides 24/7 technical support, promptly addressing customer inquiries and resolving issues to minimize downtime. They perform operational interventions and repairs, ensuring all technical processes are executed efficiently and accurately. The role involves supporting installation and migration activities, maintaining accurate inventory records, and adhering to strict health and safety standards. Collaboration with internal teams and external partners is crucial for successful customer implementations. The technician must demonstrate a proactive approach, attention to detail, and a commitment to delivering high-quality service in a dynamic environment.
Full job record
| Job ID | 895157dc243833f138ee3fe8be5bd7cb2c7fd91e |
| Org ID | 38f0dc64-605e-45d8-b67a-e3338355cd6e |
| Source ID | 15b5a3ae-7438-40e5-8519-bed5461b01bc |
| Board ID | 15b5a3ae-7438-40e5-8519-bed5461b01bc |
| Provider | oracle_hcm |
| Provider Job Key | 7945 |
| Title | Technician II |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Chicago, IL, United States; US-Chicago-ORD10, Chicago, IL, US |
| Department | DC Ops |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | IL |
| City | Chicago |
| Salary Raw | Compensation range: $38.00-$39.90 per hour |
| Salary Min | 38 |
| Salary Max | 39.9 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://hdep.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/7945 |
| Apply URL | https://hdep.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/7945 |
| First Seen At | 2026-05-31 17:56:45Z |
| Last Seen At | 2026-06-06 19:25:35Z |
| Last Checked At | 2026-06-06 19:25:35Z |
| Last Changed At | 2026-05-31 17:56:45Z |
| Inactive At | — |
| Source Posted At | 2026-05-13 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdep.fa.us2.oraclecloud.com|CX/date=2026-06-06/2026-06-06T19-25-21-891Z-3b4932fe0aff0048cf920fcf1f0c8031a9772435b3f314cbc793a46d6d0ff1c1.json |
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"ExternalDescriptionStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><strong>Position Title: Technician - II</strong></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><strong>Your role </strong></p><p><span>The Remote Hands Technician II will assist all Digital Realty customers by providing “best in class” customer and technical support. The Remote Hands Technician II will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc. Internally, the Remote Hands Technician II may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Remote Hands Technician II will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Technician will also assist other members of the Operations Team ensuring 100% uptime to all customers.</span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><strong>What you’ll do</strong></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Perform Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services: </span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Equipment Rack and Stack</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Cable, terminate, and dress fiber or copper network cabling</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Assist customers with the diagnosis of hardware and software issues on their equipment</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Power cycling of customer equipment</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Perform cabinet/cage audits</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Blade/Card, Memory, Hard Drive, and Transceiver installations or removal </span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Testing and troubleshooting of copper and fiber optic circuits</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Perform migrations of equipment, power, or networking devices</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Shipping and Receiving of packages</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.) </span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Provide timely customer and internal updates using a computer based ticketing system</span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Perform and document inventory verification/counts. </span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Adherence to Standard Operating Procedures </span></span></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Assist to maintain overall Data Center cleanliness and appearance</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Work flexible shift schedules</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span>Report to the facility within a 1 hour average for emergency assistance as needed</span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><strong>What you’ll need</strong></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>3+ years of experience in Telecommunications or Data Center related field</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Understanding of telecom structured cabling standards</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Understanding of network device deployment</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Ability to communicate written and verbally</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Work flexible shift schedules</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Provide rotational on-call coverage</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Use of industry standard test equipment</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Troubleshooting and root cause analysis skills</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Professional business communication and interpersonal skills</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>CompTIA A+ / Net + Certification preferred</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>General knowledge of AC/DC electrical theory </span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Understanding of Building Management System (BMS) and Branch Circuit Monitoring System (BCMS)</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Experienced in Microsoft Office Suite (Access, PowerPoint, Word, Outlook, Explorer) and or/equivalents</span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Lift and handle up to 50 pounds</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment </span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Work under a raised data center floor</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Climb ladders (up to 16 feet) to reach plenum spaces</span></span></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><strong>A bit about us</strong></p><p style=\"line-height: normal; margin-bottom: 0in; text-align: justify;\">Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.</p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\">To learn more about Digital Realty, please visit <a href=\"http://www.digitalrealty.com\">digitalrealty.com</a> or follow us on <a href=\"https://www.linkedin.com/company/digitalrealty\">LinkedIn</a> and <a href=\"https://twitter.com/digitalrealty\">Twitter</a>.</p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span><strong>Operations</strong></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span>Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.</span></p><p style=\"line-height: normal; margin: 0in 0in 0in 0.5in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><strong>What we can offer you</strong></p><p style=\"line-height: normal; margin-bottom: 0in;\">Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. </p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\">Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. </p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p>Apply today, take charge of your career and grow your talents with us.</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><strong>Training and Development </strong></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\">Join our Data Center Operations team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact in operations.</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><strong>Health and Safety</strong></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\">Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.</span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><strong>Our Compensation Philosophy</strong></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\">Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.</span><span style=\"color: rgb(51, 51, 51);\"> Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.</span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(51, 51, 51);\">Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(51, 51, 51);\">Compensation range: </span><span style=\"color: red;\"><span> </span></span><span style=\"color: black;\">$38.00-$39.90 per hour</span><span style=\"color: rgb(51, 51, 51);\">. This compensation range represents the Company’s good faith belief as to what it will pay as an </span><span style=\"color: black;\">hourly rate </span><span style=\"color: rgb(51, 51, 51);\">for this position at the time of this posting.<span> </span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 18.75pt;\"><span style=\"color: rgb(51, 51, 51);\">Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more. </span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p>",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
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