Customer Service Representative I (County Clerk)

{
  "content_hash": "8496c0c0c45b8d1924d9be7c1019920ab6d82433c27cd32c74c6ac57b85605cb",
  "source_hash": "964871a5cbcc4969486337ca7d150383afb70b3f13fec89aef3b98fc88d8b688",
  "last_changed_at": "2026-05-31T18:04:03.682Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Memphis, TN, United States",
    "city": "Memphis",
    "region": "TN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:04:53.914Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Memphis, TN, United States",
      "city": "Memphis",
      "region": "TN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "260246",
    "Title": "Customer Service Representative I (County Clerk)",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": null,
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": "Day",
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000006185143,
    "JobFamilyId": null,
    "JobFunction": null,
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300000027813071,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000010402641,
    "OrganizationId": 1,
    "GeographyNodeId": 300000010356131,
    "JobFunctionCode": null,
    "LegalEmployerId": 300000010359754,
    "PrimaryLocation": "Memphis, TN, United States",
    "RequisitionType": "Professional",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": "2027-01-01T05:59:00+00:00",
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "$40,501.50 (Annually)",
        "Prompt": "Salary (Annual/Hourly)",
        "ControlType": "TextArea",
        "SequenceNumber": 5
      }
    ],
    "ApplyWhenNotPostedFlag": null,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<div style=\"margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\"><strong>Position Summary</strong></span><br>&nbsp;</p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\">Works under general supervision to perform a variety of clerical support work involved in the organizing, analyzing, processing, and&nbsp;maintaining&nbsp;of operating, financial,&nbsp;statistical&nbsp;and other specialized reports and records&nbsp;pertaining to&nbsp;departmental functions.&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\">&nbsp;&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\">Pay Grade:&nbsp;41&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\">Salary Commensurate with Experience and Education&nbsp;</span><br>&nbsp;</p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\">&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\"><strong>Minimum Qualifications</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\">&nbsp;</p><ul><li><span style=\"margin: 0px; padding: 0px;\">Three (3) years of experience in&nbsp;appropriate clerical, bookkeeping, data&nbsp;processing&nbsp;or&nbsp;statistical&nbsp;work;&nbsp;AND&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">High school diploma or&nbsp;possess&nbsp;a GED; OR&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Two (2) years of experience in&nbsp;appropriate clerical, bookkeeping, data processing, or statistical work experience; and one (1) year of college study (30 semester hours or 36 quarters).&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.&nbsp;</span><br>&nbsp;</li></ul></div></div><div style=\"margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\"><strong>Duties and Responsibilities</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\">&nbsp;</p><ul><li><span style=\"margin: 0px; padding: 0px;\">Provides general information&nbsp;regarding&nbsp;procedures for titling and registering a motor vehicle,&nbsp;applying for business license,&nbsp;notary&nbsp;and marriage license.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Answers questions concerning departmental policies, procedures and work functions relating to&nbsp;divorce, gifting vehicle, adding/removing spouse, changing plate type, etc.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Receives documents of varied transaction types and reviews for completion and accuracy.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Ensures compliance of associated regulations for each type of transaction.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Prepares all documents for scanning machines.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Operates&nbsp;a folding/stuffing machine and scanner to prepare various documents for mailing&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">and/or processing.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Sorts, files, and&nbsp;maintains&nbsp;control records.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Reviews and scans all motor vehicle record (MVR) documents relating to title and registration to provide legal support for MVR transactions and to assure quality and correct indexing.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Communicates with Military Personnel/Handicap Placard applicants to request necessary&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">documents and process renewals.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Computes/calculates renewal fees based on state and county laws/ordinances and sales tax.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Collects fees and other required monetary charges related to department specific services and processes.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Maintains&nbsp;and balances payments at the end of each day.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Processes and/or&nbsp;</span><span style=\"border-bottom: 1px solid transparent; margin: 0px; padding: 0px;\">research</span><span style=\"margin: 0px; padding: 0px;\">&nbsp;marriage license transactions for accuracy.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Handles report preparation and submission to&nbsp;designated&nbsp;state agencies as&nbsp;required.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Performs other related duties as&nbsp;required&nbsp;or directed.&nbsp;</span>&nbsp;<br>&nbsp;</li></ul></div></div><div style=\"margin: 0px; padding: 0px;\"><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\"><strong>KSAs</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\">&nbsp;</p><ul><li><span style=\"margin: 0px; padding: 0px;\">Knowledge of different license plate classes (personal,&nbsp;commercial, handicap, bus, zone, etc.) for&nbsp;accurate&nbsp;issuance.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Ability to gain a thorough understanding of sales tax&nbsp;laws/regulations and accurately calculate monies due.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Ability to&nbsp;comprehend&nbsp;state laws and departmental processing&nbsp;procedures applicable to motor&nbsp;vehicle title and registration,&nbsp;Business Tax, and Marriage.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Ability to thoroughly communicate and explain laws and&nbsp;procedures to the public clearly, concisely, and effectively verbally&nbsp;and in writing with courtesy and tact.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Ability to resolve problem situations.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Skill in&nbsp;maintaining&nbsp;focus, paying attention to detail, and multitasking.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Knowledge of Microsoft Excel and basic business computer&nbsp;skills.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Knowledge of Business English and math.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Ability to plan, organize and&nbsp;maintain&nbsp;an even flow of work.&nbsp;</span></li><li><span style=\"margin: 0px; padding: 0px;\">Knowledge of modern office practices,&nbsp;procedures&nbsp;and equipment; skilled at operating office equipment.&nbsp;</span>&nbsp;<br>&nbsp;</li></ul></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\"><strong>Disclaimer</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\">This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are&nbsp;substantially related&nbsp;to potential job duties will be considered and&nbsp;<strong>will not</strong>&nbsp;automatically disqualify the candidate.&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: auto 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\">&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: auto auto 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\"><strong>Shelby County Resident Disclaimer</strong>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px;\"><p style=\"margin: auto auto 0px; padding: 0px;\"><span style=\"margin: 0px; padding: 0px;\">All employees hired after September 1, 1986, must be residents of Shelby&nbsp;County&nbsp;and shall continue to&nbsp;reside&nbsp;in the County as a condition of their employment.&nbsp; The residency requirement shall not apply to certain public safety/civil service employees.&nbsp; This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department.&nbsp; The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff’s Office, Division of&nbsp;Corrections&nbsp;or the Fire Department.&nbsp;</span></p></div></div>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-03-31T02:12:03+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "35.14976",
        "Longitude": "-90.04925",
        "CountryCode": "US",
        "GeographyId": 300000006185143,
        "GeographyNodeId": 300000010356131
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "260246",
    "Title": "Customer Service Representative I (County Clerk)",
    "JobType": null,
    "Distance": 1774915200000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-03-31",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000006185143,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000010402641,
    "OrganizationId": 1,
    "PostingEndDate": null,
    "LegalEmployerId": 300000010359754,
    "PrimaryLocation": "Memphis, TN, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://iayzqy.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%22260246%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 12198
  },
  "detail_errors": []
}