Head of Revenue Operations

About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. The Role We're hiring a seasoned Revenue Operations leader who moves fast, thinks from first principles, and measures themselves on unlocking performance in our GTM organization. Hightouch has grown from 10 to 50+ account executives in under two years. That kind of growth creates complexity — in territories, in pipeline, in forecasting, in comp — and we need someone who can cut through it quickly, surface what actually matters, and iterate their way to better answers. This is not a role for someone who optimizes existing playbooks. It's for someone who questions whether the playbook is right in the first place and drives real impact on our revenue teams as a result. This role reports to our CFO and CRO. You'll be hands-on-keyboard from day one while also building the foundation for how RevOps scales at Hightouch. What You'll Do Drive fast, data-driven decision-making with sales leadership and the executive team. Surface insights by having a point of view and pressure-testing it quickly with data. Own pipeline and funnel analysis with a bias toward action. Identify anything broken, deeply understand it, propose a fix, ship it, learn from it, repeat. We move in days, not quarters. Lead territory management as a living system. Continuously reassess coverage and help us read market signals to tweak our ICP and messaging. Design and implement compensation plans that shape behavior. Align plans with company strategy, build buy-in, and deploy at scale. Connect dots across marketing, finance, pre-sales, post-sales, and the exec team. RevOps at Hightouch is a vital connective function – your ability to surface information and collaborate across these groups will make you indispensable. Who You Are You've been in high-growth, high-velocity environments with 50+ AEs, ideally at companies that sell enterprise software at multi-$100K or $1M+ price points through direct outbound and partnerships. You know how complex this motion can be and you've learned how to navigate it and prioritize what matters. You think about revenue from first principles. When something isn't working, you don't reach for an industry framework first: you ask why it's not working, build a hypothesis, and test it. You're comfortable holding a view loosely and updating it fast. You also want to learn Hightouch deeply and are excited to build RevOps infrastructure that fits, not just to apply what worked at your last company. You have a bias toward iteration over perfection. You'd rather ship an imperfect analysis that moves a decision forward than spend two weeks on a polished deck that arrives too late. You've built cultures around this mentality, not just practiced it yourself. You've used data, comp, and visibility to change behavior. You've redesigned incentive structures mid-cycle when they weren't driving the right outcomes, and you've been willing to make the case for uncomfortable changes. You're a clear, direct communicator. Sales leaders and executives trust you because you tell them what you actually think, not what they want to hear. You can explain a nuanced revenue problem without burying the point. The salary range for this position is $240,000 to $325,000 per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window. E-Verify Statement Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)

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