Partner & Client Services - German Market

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    "id": "759",
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    "location": {
      "city": "Findel",
      "state": "Grand Duchy of Luxembourg"
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    "location": {
      "city": "Findel",
      "state": "Grand Duchy of Luxembourg",
      "postalCode": "L-1748",
      "addressCountry": "Luxembourg"
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    "datePosted": "2026-04-21",
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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">About Utmost International</span></p>\n<p><span style=\"font-size: 10pt\">Utmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.</span></p>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">About Utmost Luxembourg S.A.</span></p>\n<p><span style=\"font-size: 10pt\">Sitting at the crossroads of private banking, asset management, and insurance, we operate in a well-established and fast-growing division of the financial services industry. Our dynamic international team of 450+ experienced wealth structuring specialists, subject-matter and technical experts consists of 50 different nationalities, speaking over 30 languages.</span></p>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt\">We are a diverse and inclusive organisation driven by a values-based culture that promotes excellence, ambition, and innovation. We invest in talented teams who develop their expertise, curated through support and training, and fostered through a people centred culture. Our people truly are our greatest asset!</span></p>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Your role – Are you ready for a challenge?</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"><span>The Account Officer - German Market is responsible for assisting the timely and effective day to day processing of servicing activity for German policies. Ensuring that all work items are processed in accordance with compliance obligations and within agreed service standards. </span><span>The Account Officer may help the team to support additional/exceptional workload. </span><span>The ideal candidate will be flexible in handling daily operations related to servicing existing clients and policyholders along with custodian account processing requirements.</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">The Account Officer - German Market is accountable for:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Acting as the person of contact for any partner and client queries received by email, post or by telephone,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Taking the necessary action to respond in an effective, professional and timely manner to the queries received by telephone, email or post from several partners, clients or internal departments consistently ensuring a high level of service,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Performing accurate and timely processing of policy transactions, servicing and query resolution during the life cycle of a policy, including document management,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Assisting in processing the due diligence review of transactions in line with corporate standards,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Developing and maintain a strong working relationship with our partners,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Maintaining an ongoing awareness of services, review procedures and ensure quality improvements are made as required.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Your profile – Have you got what it takes to become our Account Officer?</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A minimum of 2 years’ experience within the financial/insurance sector,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Aware of developments within the financial/insurance sector in general, and competent in dealing with queries relating to funds and financial instruments,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">University Degree in Economics, Finance, Business Management or any other relevant field is preferred,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Strong team player with excellent organisational and analytical skills,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Ability to work independently while keen to work as part of a team and support colleagues when needed,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Be able to clearly and comprehensively outline complex issues both verbally and in writing,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Multi-task efficiently between routine tasks and urgent queries, ensuring accuracy and timeliness in all your duties,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Strong prioritisation skills, flexible, reliable and responsible in challenging situations,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Strong client service focus, solutions oriented and capable of ensuring a high service level to clients,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Take personal pride in delivering high quality service to internal and external clients,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Ability to demonstrate a high level of initiative and problem-solving capabilities,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Willing to make the extra effort as required,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Ability to work in a regulated environment and to respect the external and internal guidelines,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Ability to maintain performance and positive relationships in stressful/challenging situations,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Agility and pragmatism in a complex and changing environment,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Good command of MS office products,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Native-level German speaker and fluency in English is a must, any other European Language is an asset,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A first experience in AML/KYC is an additional asset.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><em>As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></span></p>\n<p><span style=\"font-size: 10pt\"><em> </em></span></p>\n<p><span style=\"font-size: 10pt\"><em>Given the sensitive nature of our business, industry sector and the role as described, the selected candidate is required to provide a criminal record (Bulletin n°3 for Luxembourgish residents). This excerpt will be kept by Utmost Luxembourg S.A. in compliance with article 8-5 (2) of the law of 23 July 2016 and for no longer than one month from the conclusion of the employment contract; otherwise, it will be destroyed without any undue delay should the candidate not be hired.<br></em></span></p>\n<p><span style=\"font-size: 10pt\"><em> </em></span></p>\n<p><span style=\"font-size: 10pt\"><em>Utmost Luxembourg S.A. is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.<br></em></span></p>\n<p><span style=\"font-size: 10pt\"><em> <br></em></span></p>\n<p><span style=\"font-size: 10pt\"><em>Our Recruitment Privacy Notice is in line with GDPR and provides more information with regards to the types of data that we collect and hold on you as a job applicant, including for the performance of Background Checks.  It also sets out how we use that information, how long we keep it for and other relevant information about your data. For full details please click here<span> </span><a href=\"https://utmostinternational.com/wp-content/uploads/2026/01/Recruitment-Privacy-Statement_ULU.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Recruitment Privacy Statement</a></em></span></p>",
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