People Operations Specialists (remote, contract, East Coast only)

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          "text": "<p>Our well-known AI client is hiring two People Operations Specialists to join their People Services team within Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as frontline support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail.</p><p>What you’ll do</p><ul><li><p>Manage high volume of People Services tickets in a Jira-based ticketing system</p></li><li><p>Perform administrative tasks in Workday (HRIS)</p></li><li><p>Execute data entry and spreadsheet-heavy operational work with extremely high accuracy</p></li><li><p>Provide employee-facing support (internal customer service)</p></li><li><p>Support onboarding workflows and contractor onboarding/offboarding as you ramp</p></li><li><p>Identify and implement process improvements, including automation opportunities using AI tools</p></li><li><p>Take on additional operational projects based on team needs</p></li></ul>",
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