FWSP Student Technical - LX Studio

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    "jobTitle": "FWSP Student Technical - LX Studio",
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    "description": "<p style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b><u>Position Overview&nbsp;</u></b></span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">This is a Federal Work Study Program (FWSP) student technical position referred to as Student Techceptionist, which&nbsp;plays a key role in delivering high-quality, seamless learning experiences for students, faculty, and corporate clients within LX Studio. This position blends customer service, technology support, and classroom/event execution to ensure every interaction within our spaces reflects excellence.&nbsp;</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">As a Student Techceptionist, will serve as a front-line representative of LX Studio, supporting both academic classes and professional learning experiences through technology setup, troubleshooting, and environment management. This role is ideal for students interested in gaining real-world experience in higher education, corporate training environments, and emerging learning technologies.</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b><u>Hours per Week</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">20-25 hours per week.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">1 evening shift per week required.&nbsp;</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">1 weekend shift per month required.&nbsp;</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align: justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b><u>College/Department Overview</u></b></span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">LX Studio is based at the University of Central Oklahoma&rsquo;s facility in downtown OKC location, Santa Fe Plaza. We support both university academic programs and corporate clients, creating dynamic, technology-enabled environments for teaching, learning, and professional development.</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Our work goes beyond traditional classrooms, we partner with faculty, departments, and external organizations to deliver impactful learning experiences through flexible spaces, advanced technology, and strategic expertise. We believe learning is the catalyst for a better world, and every experience we support reflects that commitment.</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b><u>Department Specific Job Functions</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Support faculty, instructors, facilitators, and clients in delivering seamless in-person, hybrid, and virtual classes, trainings, and events.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Provide in-class support for academic courses, including technology setup, troubleshooting, and classroom readiness.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Serve as a primary point of contact for students, faculty, and guests, ensuring professional, welcoming, and responsive experience.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Set up and reset classrooms and meeting spaces to meet the needs of academic courses, university events, and corporate programs.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Troubleshoot classroom and conferencing technology, including video, audio, and connectivity issues.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Assist with live classes, events, and training sessions to ensure smooth execution from start to finish.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Monitor and maintain the overall appearance and functionality of LX Studio spaces between classes and events.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Communicate technical or facility issues promptly and clearly to supervisors.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Document common issues, solutions, and processes to support continuous improvement</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Provide light administrative support as needed.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align: justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b><u>Enrollment Requirements</u></b></span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b>Fall/Spring Semesters</b>:&nbsp;All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b>Summer Semester</b>: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\"><b>Enrollment Exception</b>: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact&nbsp;</span><a href=\"mailto:[email protected]\"><span style=\"color:#000000;\">[email protected]</span></a><span style=\"color:#000000;\"> for more information.</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b><u>FWSP Requirements</u></b></span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\">To be considered for&nbsp;<b>Federal Work Study Program</b> (FWSP) employment, you must be awarded work study through the Office of Financial Aid &amp; Scholarships. Please be aware, the summer FWSP award is a separate application process, and is not included with the fall/spring FWSP award. Contact&nbsp;</span><a href=\"https://onestophelp.uco.edu/sims/helpcenter/common/layout/SelfHelpHome.seam?inst_name=uco\" rel=\"noreferrer noopener\" target=\"_blank\"><span style=\"color:#000000;\">Financial Aid</span></a><span style=\"color:#000000;\"> for more information.</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"color:#000000;\">Enrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours, and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact&nbsp;</span><a href=\"mailto:[email protected]\"><span style=\"color:#000000;\">[email protected]</span></a><span style=\"color:#000000;\"> for more information.</span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b><u>Knowledge/Skills/Abilities</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Maintain a positive and professional customer service-oriented attitude.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Ability to understand basic troubleshooting techniques.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Interest in technology and willingness to learn.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Excellent communication skills, both verbal and written.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Detail-oriented.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Multi-tasking abilities.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Patience with challenging issues.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Dependable, punctual, and friendly.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Familiarity with Zoom, Webex, or Microsoft Teams is a plus (training provided).&nbsp;</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align: justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong><u>Physical Demands</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.</span></span></span></p>\r\n",
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This position blends customer service, technology support, and classroom/event execution to ensure every interaction within our spaces reflects excellence.&nbsp;\\r\\n\\r\\nAs a Student Techceptionist, will serve as a front-line representative of LX Studio, supporting both academic classes and professional learning experiences through technology setup, troubleshooting, and environment management. This role is ideal for students interested in gaining real-world experience in higher education, corporate training environments, and emerging learning technologies.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nHours per Week\\r\\n\\r\\n\\r\\n\\t20-25 hours per week.\\r\\n\\t1 evening shift per week required.&nbsp;\\r\\n\\t1 weekend shift per month required.&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCollege/Department Overview\\r\\n\\r\\nLX Studio is based at the University of Central Oklahoma&rsquo;s facility in downtown OKC location, Santa Fe Plaza. We support both university academic programs and corporate clients, creating dynamic, technology-enabled environments for teaching, learning, and professional development.\\r\\n\\r\\nOur work goes beyond traditional classrooms, we partner with faculty, departments, and external organizations to deliver impactful learning experiences through flexible spaces, advanced technology, and strategic expertise. We believe learning is the catalyst for a better world, and every experience we support reflects that commitment.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDepartment Specific Job Functions\\r\\n\\r\\n\\r\\n\\tSupport faculty, instructors, facilitators, and clients in delivering seamless in-person, hybrid, and virtual classes, trainings, and events.\\r\\n\\tProvide in-class support for academic courses, including technology setup, troubleshooting, and classroom readiness.\\r\\n\\tServe as a primary point of contact for students, faculty, and guests, ensuring professional, welcoming, and responsive experience.\\r\\n\\tSet up and reset classrooms and meeting spaces to meet the needs of academic courses, university events, and corporate programs.\\r\\n\\tTroubleshoot classroom and conferencing technology, including video, audio, and connectivity issues.\\r\\n\\tAssist with live classes, events, and training sessions to ensure smooth execution from start to finish.\\r\\n\\tMonitor and maintain the overall appearance and functionality of LX Studio spaces between classes and events.\\r\\n\\tCommunicate technical or facility issues promptly and clearly to supervisors.\\r\\n\\tDocument common issues, solutions, and processes to support continuous improvement\\r\\n\\tProvide light administrative support as needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEnrollment Requirements\\r\\n\\r\\nFall/Spring Semesters:&nbsp;All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.\\r\\n\\r\\nSummer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.\\r\\n\\r\\nEnrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact&nbsp;[email protected] for more information.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFWSP Requirements\\r\\n\\r\\nTo be considered for&nbsp;Federal Work Study Program (FWSP) employment, you must be awarded work study through the Office of Financial Aid &amp; Scholarships. Please be aware, the summer FWSP award is a separate application process, and is not included with the fall/spring FWSP award. Contact&nbsp;Financial Aid for more information.\\r\\n\\r\\nEnrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours, and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact&nbsp;[email protected] for more information.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKnowledge/Skills/Abilities\\r\\n\\r\\n\\r\\n\\tMaintain a positive and professional customer service-oriented attitude.\\r\\n\\tAbility to understand basic troubleshooting techniques.\\r\\n\\tInterest in technology and willingness to learn.\\r\\n\\tExcellent communication skills, both verbal and written.\\r\\n\\tDetail-oriented.\\r\\n\\tMulti-tasking abilities.\\r\\n\\tPatience with challenging issues.\\r\\n\\tDependable, punctual, and friendly.\\r\\n\\tFamiliarity with Zoom, Webex, or Microsoft Teams is a plus (training provided).&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands\\r\\n\\r\\nReasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.\\r\\n \",\"responsibilities\":\"Position Overview&nbsp;\\r\\n\\r\\nThis is a Federal Work Study Program (FWSP) student technical position referred to as Student Techceptionist, which&nbsp;plays a key role in delivering high-quality, seamless learning experiences for students, faculty, and corporate clients within LX Studio. This position blends customer service, technology support, and classroom/event execution to ensure every interaction within our spaces reflects excellence.&nbsp;\\r\\n\\r\\nAs a Student Techceptionist, will serve as a front-line representative of LX Studio, supporting both academic classes and professional learning experiences through technology setup, troubleshooting, and environment management. This role is ideal for students interested in gaining real-world experience in higher education, corporate training environments, and emerging learning technologies.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nHours per Week\\r\\n\\r\\n\\r\\n\\t20-25 hours per week.\\r\\n\\t1 evening shift per week required.&nbsp;\\r\\n\\t1 weekend shift per month required.&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCollege/Department Overview\\r\\n\\r\\nLX Studio is based at the University of Central Oklahoma&rsquo;s facility in downtown OKC location, Santa Fe Plaza. We support both university academic programs and corporate clients, creating dynamic, technology-enabled environments for teaching, learning, and professional development.\\r\\n\\r\\nOur work goes beyond traditional classrooms, we partner with faculty, departments, and external organizations to deliver impactful learning experiences through flexible spaces, advanced technology, and strategic expertise. We believe learning is the catalyst for a better world, and every experience we support reflects that commitment.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDepartment Specific Job Functions\\r\\n\\r\\n\\r\\n\\tSupport faculty, instructors, facilitators, and clients in delivering seamless in-person, hybrid, and virtual classes, trainings, and events.\\r\\n\\tProvide in-class support for academic courses, including technology setup, troubleshooting, and classroom readiness.\\r\\n\\tServe as a primary point of contact for students, faculty, and guests, ensuring professional, welcoming, and responsive experience.\\r\\n\\tSet up and reset classrooms and meeting spaces to meet the needs of academic courses, university events, and corporate programs.\\r\\n\\tTroubleshoot classroom and conferencing technology, including video, audio, and connectivity issues.\\r\\n\\tAssist with live classes, events, and training sessions to ensure smooth execution from start to finish.\\r\\n\\tMonitor and maintain the overall appearance and functionality of LX Studio spaces between classes and events.\\r\\n\\tCommunicate technical or facility issues promptly and clearly to supervisors.\\r\\n\\tDocument common issues, solutions, and processes to support continuous improvement\\r\\n\\tProvide light administrative support as needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEnrollment Requirements\\r\\n\\r\\nFall/Spring Semesters:&nbsp;All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.\\r\\n\\r\\nSummer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.\\r\\n\\r\\nEnrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact&nbsp;[email protected] for more information.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFWSP Requirements\\r\\n\\r\\nTo be considered for&nbsp;Federal Work Study Program (FWSP) employment, you must be awarded work study through the Office of Financial Aid &amp; Scholarships. Please be aware, the summer FWSP award is a separate application process, and is not included with the fall/spring FWSP award. Contact&nbsp;Financial Aid for more information.\\r\\n\\r\\nEnrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours, and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact&nbsp;[email protected] for more information.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKnowledge/Skills/Abilities\\r\\n\\r\\n\\r\\n\\tMaintain a positive and professional customer service-oriented attitude.\\r\\n\\tAbility to understand basic troubleshooting techniques.\\r\\n\\tInterest in technology and willingness to learn.\\r\\n\\tExcellent communication skills, both verbal and written.\\r\\n\\tDetail-oriented.\\r\\n\\tMulti-tasking abilities.\\r\\n\\tPatience with challenging issues.\\r\\n\\tDependable, punctual, and friendly.\\r\\n\\tFamiliarity with Zoom, Webex, or Microsoft Teams is a plus (training provided).&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands\\r\\n\\r\\nReasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"University of Central Oklahoma\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=05027ACF42B26FF3DD70CE4664A18E9F\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"131 Dean A McGee Ave\",\"addressLocality\":\"Oklahoma City\",\"addressRegion\":\"OK\",\"postalCode\":73102,\"addressCountry\":\"USA\"}},\"industry\":\"OTRS Ineligible\",\"validThrough\":\"-0001-11-30\"}",
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