Guest Service Representative

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  "location": {
    "raw": "Jackson, NJ, US",
    "city": "Jackson",
    "region": "NJ",
    "country": "United States",
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  "salary_period": "hour",
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  "salary_currency": "USD"
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{
  "json_ld": {
    "url": "https://jobs-sixflags.icims.com/jobs/30424/guest-service-representative/job",
    "@type": "JobPosting",
    "title": "Guest Service Representative",
    "@context": "http://schema.org",
    "datePosted": "2026-06-02T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest.</p>\n<p> </p>\n<p>Pay Rate: <strong>$16.00/Hour</strong></p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. </li>\n <li>Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. </li>\n <li>Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest.  </li>\n <li>Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. </li>\n <li>Answer guest questions and give proper guidance when necessary. </li>\n <li>Offer appropriate compensation based on the guest's concern. </li>\n <li>Promote the park with the utmost enthusiasm and pride while interacting with Guests. </li>\n <li>Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. </li>\n <li>Ensure that imagine, cleanliness, and courtesy standard requirements are met. </li>\n <li>Develop a positive relationship with all in-park departments. </li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Must be at least 16 years old.  </li>\n <li>Must have an outgoing personality with a willingness to approach and actively engage guests.  </li>\n <li>Must possess knowledge of computers and adapt to changes within computer software applications.  </li>\n <li>Must possess an organized approach to work with the ability to multi-task. </li>\n <li>Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required.  </li>\n <li>Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays.  </li>\n <li>Must be able to work efficiently in a fast-paced and ever-changing environment.  </li>\n <li>Must be able to quickly adapt to and enforce changing policies and procedures.  </li>\n <li>Must be willing to assist in other aspects of the department when requested.   </li>\n <li>Must be comfortable assisting and issuing attraction access passes to guests with disabilities. </li>\n</ul>",
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        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "08527",
          "addressRegion": "NJ",
          "streetAddress": "1 Six Flags Blvd",
          "addressCountry": "US",
          "addressLocality": "Jackson",
          "postOfficeBoxNumber": "UNAVAILABLE"
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    ],
    "validThrough": "2027-06-02T04:00:00.000Z",
    "employmentType": "TEMPORARY",
    "hiringOrganization": {
      "name": "Six Flags Entertainment Corporation",
      "@type": "Organization",
      "sameAs": "jobs.sixflags.com"
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    "occupationalCategory": "Admissions/Guest Services"
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