Digital Communications Coordinator

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    "location": {
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    "datePosted": "2026-04-30",
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    "description": "<p><span style=\"font-weight: bold\">Date of Description: </span>April 2026</p>\n<p><span style=\"font-weight: bold\">Job Title: </span>Digital Communications Coordinator</p>\n<p><span style=\"font-weight: bold\">Employment Status: </span>Full-Time, <span style=\"font-weight: bold\">limited term (2 years)</span></p>\n<p><span style=\"font-weight: bold\">Supervisory Role: </span>No</p>\n<p><span style=\"font-weight: bold\">Bargaining Unit Member: </span>Yes</p>\n<p><span style=\"font-weight: bold\">Organization Department: </span>Communications</p>\n<p><span style=\"font-weight: bold\">Reports to Position: </span>Strategic Communications Director</p>\n<p><span style=\"font-weight: bold\">FLSA Classification: </span>Salaried, Non-Exempt</p>\n<p><span style=\"font-weight: bold\">Salary Range:</span> $72,000 - $84,999</p>\n<ul>\n<li><em>Digital Communications Coordinator with 0–3 years of experience: Analyst I pay scale ($72,000–$76,499)</em></li>\n<li><em>Digital Communications Coordinator with 3+ years of experience: Analyst II pay scale ($77,500–$84,999)</em></li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Summary/Objective</span></span></p>\n<p>The Digital Communications Coordinator supports ACLU-D.C.'s mission by creating and distributing compelling digital content across social media, email, and web platforms. This role is primarily focused on graphic design, video production, and social media management, with a particular emphasis on building ACLU-D.C.'s audience in the District and advancing the organization's advocacy campaigns.</p>\n<p>The Digital Communications Coordinator will work under the supervision of the Strategic Communications Director and in close collaboration with the Communications, Policy, Legal, and Development departments. Ideal candidates will have strong graphic design and video production skills, a creative eye, and a commitment to civil rights and civil liberties.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">This is a limited-term role with funding for 2 year(s), with the possibility for extensions depending on a variety of factors including but not limited to budget and organizational workload.</span></p>\n<p> </p>\n<p><span style=\"font-weight: bold\"><em>This position is a member of the ACLU-DC staff bargaining unit represented by the Washington Baltimore News Guild and is non-exempt under the Fair Labor Standards Act. </em></span></p>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Essential Functions</span></span></p>\n<p><em>Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.</em></p>\n<p><span style=\"font-weight: bold\">Social Media</span></p>\n<ul>\n<li>Write, edit, and schedule social media posts across ACLU-D.C.'s platforms, including Instagram, TikTok, Threads, X/Twitter, Facebook, LinkedIn, BlueSky, and YouTube.</li>\n<li>Produce graphics, short-form videos, and other multimedia content for social media posts and advocacy campaigns.</li>\n<li>Build and grow ACLU-D.C.'s audience among D.C. residents, ACLU members, advocacy organizations, press and media, elected officials, and the legal community.</li>\n<li>Appear on camera as needed to support video and social media content production.</li>\n<li>Manage the social media calendar using a platform such as Sprout Social, ensuring consistent and timely posting.</li>\n<li>Develop and manage ACLU-D.C.'s tone and strategy to effectively reach target audiences on platforms like TikTok, YouTube, and LinkedIn.</li>\n<li>Respond to comments, questions, mentions, and direct messages in a timely and appropriate manner.</li>\n<li>Track trending topics and identify opportunities for the organization to participate in relevant online conversations.</li>\n<li>Support the organization’s <span>digital </span>adv<span>ertising strategy.</span></li>\n<li>Collaborate with Communications and program staff to develop timely, mission-aligned content.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Influencer Engagement</span></p>\n<ul>\n<li>Research and identify influencers and online creators aligned with ACLU-D.C.'s mission and campaigns.</li>\n<li>Build and manage relationships with influencers to amplify organizational messaging and advocacy work.</li>\n<li>Coordinate influencer collaborations, including content direction, deliverables, and follow-through.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Graphic Design</span></p>\n<ul>\n<li>Design graphics for social media posts, advocacy campaigns, development projects and email communications, and web content.</li>\n<li>Create print graphics for organizational materials, events, and departmental needs.</li>\n<li>Develop visual assets that communicate complex civil rights and legal topics in accessible, engaging ways.</li>\n<li>Maintain consistent ACLU-D.C. brand voice, style, and visual identity across all graphic materials.</li>\n<li>Design graphics on a project-specific basis to support departments across the organization.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Video Production</span></p>\n<ul>\n<li>Create, edit, and produce short-form and long-form video content for social media and digital platforms.</li>\n<li>Oversee technical aspects of video production, including filming, editing, and quality standards.</li>\n<li>Appear on camera as needed to support video content.</li>\n<li>Attend rallies, events, and actions to capture photo and video content for organizational use.</li>\n<li>Maintain consistent ACLU-D.C. brand voice, style, and visual identity across all video content.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Email &amp; Web Content Support</span></p>\n<ul>\n<li>Support the production of HTML emails, action alerts, and web content updates in collaboration with senior digital communications strategist.</li>\n<li>Assist with repurposing website content for social media use.</li>\n<li>Help maintain ACLU-D.C.'s website using content management systems, as needed.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Community Engagement</span></p>\n<ul>\n<li>Attend ACLU-D.C. events, rallies, and external coalition partner events to document and capture content.</li>\n<li>Create digital content and social media toolkits for partners and clients.</li>\n<li>Support digital actions such as petitions and online campaigns in coordination with program staff.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Education and Experience</span></span></p>\n<p><span style=\"font-weight: bold\">Required</span></p>\n<ul>\n<li>Minimum of 2 years of experience in graphic design, video production, social media content and strategy, digital marketing, or related fields, preferably in the nonprofit or advocacy sector.</li>\n<li>Demonstrated proficiency in graphic design software, such as Canva, Adobe Photoshop, Illustrator, or InDesign.</li>\n<li>Experience creating short-form video content and comfort with on-camera appearance.</li>\n<li>Strong writing and editing skills, with an ability to communicate complex ideas clearly and accessibly.</li>\n<li>Experience managing social media platforms and scheduling tools (e.g., Sprout Social or similar).</li>\n<li>Highly organized, with the ability to manage multiple projects simultaneously in a fast-paced environment.</li>\n<li>Responds in a timely manner to work assignments and requests; follows through and meets commitments.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Preferred</span></p>\n<ul>\n<li>Bachelor's degree in communications, graphic design, or a related field.</li>\n<li>Experience with email marketing platforms, Drupal, WordPress, or Salesforce.</li>\n<li>Experience with photography.</li>\n<li>Working knowledge of HTML and CSS.</li>\n<li>Familiarity with influencer outreach and relationship management.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Competencies</span></span></p>\n<ul>\n<li>Creative and skilled in visual storytelling; able to take creative risks while staying on-brand.</li>\n<li>Strong digital media knowledge with a commitment to continued growth and learning.</li>\n<li>Positive, problem-solving attitude in collaboration with colleagues and external partners.</li>\n<li>Demonstrated personal integrity; relates well with people of different backgrounds and responsibilities.</li>\n<li>Ability to work both independently and collaboratively, adapting to shifting priorities with a diplomatic touch.</li>\n<li>Keen attention to detail in proofreading and visual accuracy.</li>\n<li>Strong interpersonal skills and track record of working effectively with colleagues at all organizational levels.</li>\n<li>Strong belief in the ACLU's mission and work, and in preserving and defending the civil rights and individual liberties guaranteed by the U.S. Constitution and District of Columbia laws.</li>\n<li>Individuals who have been directly impacted by the criminal justice system are strongly encouraged to apply.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Supervisory Responsibilities</span></span></p>\n<p>This position has no supervisory responsibility.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Work Environment</span></span></p>\n<ul>\n<li>Organization is currently in a hybrid remote work environment.</li>\n<li>On-site environment is a professional office.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Physical Demands</span></span></p>\n<ul>\n<li>Prolonged periods sitting at a desk and working on a computer.</li>\n<li>Frequent written and verbal communication.</li>\n<li>Frequent attendance at in-person events, rallies, and community functions.</li>\n<li>Visual activity for extensive reading, preparing, and analyzing content and viewing a computer terminal.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Travel Required</span></span></p>\n<p>Occasional travel may be required.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Work Authorization</span></span></p>\n<p>Must be legally authorized to work in the United States.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Benefits Summary</span></span></p>\n<p>We offer a comprehensive benefits package, including medical, dental, and vision coverage; a 401(k) retirement plan with employer contributions; life, short-term disability, and long-term disability insurance; and paid time off.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Other Duties</span></span></p>\n<p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.<br></p>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Diversity &amp; Equal Opportunity Statement</span></span></p>\n<p>The ACLU of the District of Columbia is an Equal Employment Opportunity Employer. We are committed to maximizing our team's diversity and want to involve all those who can contribute to our inclusive culture. We support all qualified individuals within our workforce without regard to race, color, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, and any other characteristic protected by applicable law. We are committed to supporting persons with disabilities in their work and encourage their request for needed job accommodations.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Hiring Process</span></span></p>\n<p>We are committed to a thorough and transparent hiring process designed to ensure the best fit for both our organization and potential team members. If you have a disability and need accommodation regarding any part of the application process, please contact us at [email protected]. </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Stage 1: Application Submission</span></p>\n<p>Submit your application, including your resume, a personalized cover letter highlighting your qualifications and interest in the role, and a portfolio of past social media and/or graphic design work.</p>\n<p><span style=\"text-decoration: underline\"><em>Applications without all of the above will not be considered.</em></span> Please apply through https://acludc.bamboohr.com/careers/54.</p>\n<p><span style=\"font-weight: bold\">Stage 2: Phone Screening</span></p>\n<p>Selected candidates will participate in a brief phone screening to discuss their background, skills, and alignment with the position.</p>\n<p><span style=\"font-weight: bold\">Stage 3: Skills Assessment</span></p>\n<p>The top 3–5 candidates will be invited to complete a two-hour skills assessment relevant to the role. Details will be shared during the process.</p>\n<p><span style=\"font-weight: bold\">Stage 4a: First-Round Panel Interview</span></p>\n<p>Shortlisted candidates will be invited to a 60-minute video interview with the hiring manager and team members.</p>\n<p><span style=\"font-weight: bold\">Stage 4b: Hiring Manager Interview</span></p>\n<p>Candidates will participate in a 30-minute one-on-one interview with the hiring manager, Amber Taylor, Strategic Communications Director.</p>\n<p><span style=\"font-weight: bold\">Stage 5: Final Interview</span></p>\n<p>A 30–60 minute interview with Monica Hopkins, Executive Director, will serve as the final step in the interview process.</p>\n<p><span style=\"font-weight: bold\">Stage 6: Offer</span></p>\n<p>An offer will be extended to the final selected candidate.</p>",
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