Referral Relationship Manager

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  "detail": {
    "url": "https://ethosveterinaryhealth.applytojob.com/apply/jobs/details/5jrDtIfUJX?&",
    "heading": "Referral Relationship Manager",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://ethosveterinaryhealth.applytojob.com/apply/5jrDtIfUJX/Referral-Relationship-Manager",
    "description_html": "<div style=\"text-align:center;\"><img alt=\"\" height=\"101\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240424181317-PeakCOLOR-300dpi.png\" width=\"584\"></div><p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Drive Growth | Build Relationships | Make an Impact | Referral Relationship Manager (RRM)</b></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">What if your work directly expanded access to life-saving veterinary care?</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">At Ethos, this isn’t just a relationship management role—it’s a growth-driving, community-shaping opportunity, it’s about becoming the <b>connector, strategist, and growth driver</b> behind thriving emergency & specialty veterinary hospitals.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We’re looking for a <b>Referral Relationship Manager (RRM)</b> who can build powerful partnerships, strengthen referral networks, and drive meaningful impact across three of our hospitals. </span></span></span></p><ol style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Peak Veterinary Referral Center, </b>Williston, VT -<b> </b>Your home base, where you’ll be onsite and fully embedded with the team </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Small Animal Veterinary Emergency & Specialty (SAVES), </b>Lebanon, NH -Providing mostly virtual support with some travel </span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Capital District Veterinary Referral Hospital, </b>Latham, NY – Providing mostly virtual support with some travel </span></span></span></li></ol><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><i>Responsibility Allocation:</i></b><i> </i><i><span style=\"color:#0d0d0d;\">Will vary on a week-to-week basis. RRM must be flexible depending on needs of site and the market.</span></i></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>The Details: Referral Relationship Manager (RRM)</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Salary:</b> $70,000–$80,000/year</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Schedule</b>: Full-time (40 hours/week); schedule may vary based on event needs, including occasional evenings or weekends.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Travel:</b> Up to 4 days/week in the field, with admin time at hospitals </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Environment:</b> Fast-paced, collaborative, relationship-driven</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Benefits: </b></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">VetBloom Access – RACE-approved CE, training, and curriculum library</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comprehensive Benefits – Medical, dental, vision, disability, life insurance, HSA/FSA, 401(k), and more</span></span></span></li><li style=\"margin-left:8px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Growth & Development – Ongoing training, career progression, and a supportive network</span></span></span></li></ul></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Why This Role Is a Game-Changer</b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">You’ll be the <b>face of the hospital in the field</b>—the person who:</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Builds trusted partnerships with referring veterinarians </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Shapes how—and where—patients receive advanced care </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Drives real, measurable hospital growth through strategy and relationships </span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Creates experiences (events, CE programs, outreach) that people <i>remember </i></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You’ll Actually Be Doing (And Why It’s Exciting)</b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">You’re not just “managing relationships”—you’re owning growth.</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Drive referral growth</b> through intentional outreach, not passive check-ins </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Own your territory</b>—build, strengthen, and expand a network of referring practices </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Create high-impact events</b> (CE, open houses, community partnerships) that elevate your hospital’s presence </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Partner with marketing</b> + leadership to launch campaigns, new services, and clinicians </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Use data like a strategist</b>—tracking trends, identifying opportunities, and adjusting your approach </span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Shape the referral experience</b> by solving problems and improving how hospitals serve their partners</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Qualities of a Successful Candidate</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Mission-Driven:</span></b><span style=\"color:#0d0d0d;\"> Motivated by Ethos' mission to improve the lives of pets and people through exceptional veterinary care.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Grit & Resilience:</span></b><span style=\"color:#0d0d0d;\"> Brings determination, persistence, and professionalism to a demanding, fast-paced environment.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">High Standards:</span></b><span style=\"color:#0d0d0d;\"> Demonstrates strong accountability, integrity, and pride in delivering high-quality work.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Curiosity:</span></b><span style=\"color:#0d0d0d;\"> Actively seeks knowledge, feedback, and innovative approaches to improve outcomes.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Self-Starter:</span></b><span style=\"color:#0d0d0d;\"> Works independently, takes initiative, and drives results with minimal supervision.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Relationship-Oriented:</span></b><span style=\"color:#0d0d0d;\"> Builds trust, communicates effectively, and maintains strong professional relationships.</span></span></span></span></li></ul><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><strong>Coachability & Growth Mindset:</strong> Open to feedback, adaptable, and committed to continuous improvement.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You Can Expect</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Autonomy + Ownership</b> – You’ll run your territory like it’s your own business </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>High Visibility</b> – Work directly with hospital leadership and growth teams </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Strategic Impact</b> – Your work directly influences hospital success and patient access to care </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Variety in Your Day</b> – Field visits, events, planning, strategy—no two days look the same </span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Purpose-Driven Work</b> – You’re helping pets get the care they need, when they need it</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You’ll Need:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Valid Driver’s License, Auto Insurance, & Reliable Transportation</b> – Frequent travel required within the region (mileage reimbursed).</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Flexibility – Some evening or weekend events may be required.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">3-5 years <span style=\"color:#0d0d0d;\">of professional experience demonstrating the ability to manage multiple priorities, build relationships, communicate effectively, and drive business growth.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience in <span style=\"color:#0d0d0d;\">sales, customer service, account management, marketing, or business development roles strongly preferred.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience in veterinary medicine or animal health is strongly preferred.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong communication skills across multiple platforms (in-person, phone, email, and virtual platforms).</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comfort using data, CRM tools, and performance metrics<b> </b></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Ability to interpret basic performance metrics and use data to inform strategy and decision-making.</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to manage multiple priorities and think strategically </span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Ready to Make an Impact?</b><br>If you’re eager to <b>build strong veterinary relationships</b> and <b>drive meaningful growth</b>, we want to hear from you.<br><br>For more information about the sites this position supports, please visit:</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><a href=\"https://www.peakveterinary.com/\" style=\"color:#467886;text-decoration:underline;\">https://www.peakveterinary.com/</a></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><a href=\"https://www.savespets.com/\" style=\"color:#467886;text-decoration:underline;\">https://www.savespets.com/</a></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><a href=\"https://www.capitaldistrictvet.com/\" style=\"color:#467886;text-decoration:underline;\">https://www.capitaldistrictvet.com/</a></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Detailed Responsibilities:</b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Referral Growth & Relationship Management</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Develop and execute referral outreach and engagement strategies aligned to hospital performance goals and market opportunities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Maintain a consistent, structured engagement cadence with referring veterinarians through in-person visits, phone calls, email communications, and events.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Build and maintain strong, trust-based relationships with referring doctors, practice managers, and key decision-makers.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Customize engagement approaches based on the unique needs, preferences, and referral potential of each referring practice.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Serve as the primary point of contact for the referring community and ensure timely, professional, and effective communication.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Event Planning & Community Engagement</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Own the end-to-end planning and execution of continuing education (CE) programs, symposiums, open houses, and referring practice recognition events.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Track attendance, referral impact, and ROI for all events and initiatives.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Manage community partnerships and outreach activities, including relationships with shelters, emergency responders, and community organizations.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Marketing Strategy & Execution</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Leverage centralized Ethos marketing resources and programs to support local growth priorities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Plan and execute strategic campaigns to launch new services, promote new clinicians, and increase awareness of hospital capabilities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Serve as the local hospital point of contact for all marketing and referral engagement activities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Partner with the regional Marketing Business Partner and centralized marketing subject matter experts to activate enterprise-wide growth initiatives.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Data, Analytics & Business Planning</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Actively utilize CRM systems, referral dashboards, and analytics tools to track performance, monitor trends, and inform engagement strategies.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Develop, maintain, and execute a quarterly Joint Business Plan (JBP) outlining local growth objectives, strategies, and activities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Analyze local competitive landscapes to anticipate threats, identify opportunities, and inform strategic decision-making.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Maintain deep knowledge of hospital services, specialties, differentiators, and competitive positioning.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Referral Process Optimization</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Monitor and evaluate the hospital’s referral experience and workflows to identify gaps, resolve issues, and inform service delivery optimization. </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Partner with internal hospital leadership teams to address referring veterinarian concerns and enhance the overall referral experience.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Administrative & Operational Responsibilities</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Manage the hospital’s referral engagement and marketing budget and track spending against plan.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Maintain accurate documentation, activity tracking, and reporting as required.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Support hospital leadership and the Ethos growth team in additional initiatives as assigned.</span></span></span></span></li></ul><p></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</span></span></span></span></i></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</span></span></span></i></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i> </i></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</span></span></span></i></span></span></p>",
    "description_text": "Drive Growth | Build Relationships | Make an Impact | Referral Relationship Manager (RRM)\n What if your work directly expanded access to life-saving veterinary care?\n At Ethos, this isn’t just a relationship management role—it’s a growth-driving, community-shaping opportunity, it’s about becoming the connector, strategist, and growth driver behind thriving emergency & specialty veterinary hospitals.\n We’re looking for a Referral Relationship Manager (RRM) who can build powerful partnerships, strengthen referral networks, and drive meaningful impact across three of our hospitals.\n Peak Veterinary Referral Center, Williston, VT - Your home base, where you’ll be onsite and fully embedded with the team\n Small Animal Veterinary Emergency & Specialty (SAVES), Lebanon, NH -Providing mostly virtual support with some travel\n Capital District Veterinary Referral Hospital, Latham, NY – Providing mostly virtual support with some travel\n Responsibility Allocation: Will vary on a week-to-week basis. RRM must be flexible depending on needs of site and the market.\n The Details: Referral Relationship Manager (RRM) Salary: $70,000–$80,000/year\n Schedule : Full-time (40 hours/week); schedule may vary based on event needs, including occasional evenings or weekends.\n Travel: Up to 4 days/week in the field, with admin time at hospitals\n Environment: Fast-paced, collaborative, relationship-driven\n Benefits: VetBloom Access – RACE-approved CE, training, and curriculum library\n Comprehensive Benefits – Medical, dental, vision, disability, life insurance, HSA/FSA, 401(k), and more\n Growth & Development – Ongoing training, career progression, and a supportive network\n Why This Role Is a Game-Changer\n You’ll be the face of the hospital in the field —the person who: Builds trusted partnerships with referring veterinarians\n Shapes how—and where—patients receive advanced care\n Drives real, measurable hospital growth through strategy and relationships\n Creates experiences (events, CE programs, outreach) that people remember\n What You’ll Actually Be Doing (And Why It’s Exciting)\n You’re not just “managing relationships”—you’re owning growth. Drive referral growth through intentional outreach, not passive check-ins\n Own your territory —build, strengthen, and expand a network of referring practices\n Create high-impact events (CE, open houses, community partnerships) that elevate your hospital’s presence\n Partner with marketing + leadership to launch campaigns, new services, and clinicians\n Use data like a strategist —tracking trends, identifying opportunities, and adjusting your approach\n Shape the referral experience by solving problems and improving how hospitals serve their partners\n Qualities of a Successful Candidate Mission-Driven: Motivated by Ethos' mission to improve the lives of pets and people through exceptional veterinary care.\n Grit & Resilience: Brings determination, persistence, and professionalism to a demanding, fast-paced environment.\n High Standards: Demonstrates strong accountability, integrity, and pride in delivering high-quality work.\n Curiosity: Actively seeks knowledge, feedback, and innovative approaches to improve outcomes.\n Self-Starter: Works independently, takes initiative, and drives results with minimal supervision.\n Relationship-Oriented: Builds trust, communicates effectively, and maintains strong professional relationships.\n Coachability & Growth Mindset: Open to feedback, adaptable, and committed to continuous improvement.\n What You Can Expect Autonomy + Ownership – You’ll run your territory like it’s your own business\n High Visibility – Work directly with hospital leadership and growth teams\n Strategic Impact – Your work directly influences hospital success and patient access to care\n Variety in Your Day – Field visits, events, planning, strategy—no two days look the same\n Purpose-Driven Work – You’re helping pets get the care they need, when they need it\n What You’ll Need: Valid Driver’s License, Auto Insurance, & Reliable Transportation – Frequent travel required within the region (mileage reimbursed).\n Flexibility – Some evening or weekend events may be required.\n 3-5 years of professional experience demonstrating the ability to manage multiple priorities, build relationships, communicate effectively, and drive business growth.\n Experience in sales, customer service, account management, marketing, or business development roles strongly preferred.\n Experience in veterinary medicine or animal health is strongly preferred.\n Strong communication skills across multiple platforms (in-person, phone, email, and virtual platforms).\n Comfort using data, CRM tools, and performance metrics\n Ability to interpret basic performance metrics and use data to inform strategy and decision-making.\n Ability to manage multiple priorities and think strategically\n Ready to Make an Impact?\nIf you’re eager to build strong veterinary relationships and drive meaningful growth , we want to hear from you.\nFor more information about the sites this position supports, please visit: https://www.peakveterinary.com/\n https://www.savespets.com/\n https://www.capitaldistrictvet.com/\n Detailed Responsibilities:\n Referral Growth & Relationship Management Develop and execute referral outreach and engagement strategies aligned to hospital performance goals and market opportunities.\n Maintain a consistent, structured engagement cadence with referring veterinarians through in-person visits, phone calls, email communications, and events.\n Build and maintain strong, trust-based relationships with referring doctors, practice managers, and key decision-makers.\n Customize engagement approaches based on the unique needs, preferences, and referral potential of each referring practice.\n Serve as the primary point of contact for the referring community and ensure timely, professional, and effective communication.\n Event Planning & Community Engagement Own the end-to-end planning and execution of continuing education (CE) programs, symposiums, open houses, and referring practice recognition events.\n Track attendance, referral impact, and ROI for all events and initiatives.\n Manage community partnerships and outreach activities, including relationships with shelters, emergency responders, and community organizations.\n Marketing Strategy & Execution Leverage centralized Ethos marketing resources and programs to support local growth priorities.\n Plan and execute strategic campaigns to launch new services, promote new clinicians, and increase awareness of hospital capabilities.\n Serve as the local hospital point of contact for all marketing and referral engagement activities.\n Partner with the regional Marketing Business Partner and centralized marketing subject matter experts to activate enterprise-wide growth initiatives.\n Data, Analytics & Business Planning Actively utilize CRM systems, referral dashboards, and analytics tools to track performance, monitor trends, and inform engagement strategies.\n Develop, maintain, and execute a quarterly Joint Business Plan (JBP) outlining local growth objectives, strategies, and activities.\n Analyze local competitive landscapes to anticipate threats, identify opportunities, and inform strategic decision-making.\n Maintain deep knowledge of hospital services, specialties, differentiators, and competitive positioning.\n Referral Process Optimization Monitor and evaluate the hospital’s referral experience and workflows to identify gaps, resolve issues, and inform service delivery optimization.\n Partner with internal hospital leadership teams to address referring veterinarian concerns and enhance the overall referral experience.\n Administrative & Operational Responsibilities Manage the hospital’s referral engagement and marketing budget and track spending against plan.\n Maintain accurate documentation, activity tracking, and reporting as required.\n Support hospital leadership and the Ethos growth team in additional initiatives as assigned.\n Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.\n Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.\n Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.",
    "jsonld_jobposting": {
      "url": "https://ethosveterinaryhealth.applytojob.com/apply/5jrDtIfUJX/Referral-Relationship-Manager",
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      "title": "Referral Relationship Manager",
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      "baseSalary": {
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      "datePosted": "2026-04-03",
      "description": "<div style=\"text-align:center;\"><img alt=\"\" height=\"101\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240424181317-PeakCOLOR-300dpi.png\" width=\"584\"></div><p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Drive Growth | Build Relationships | Make an Impact | Referral Relationship Manager (RRM)</b></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">What if your work directly expanded access to life-saving veterinary care?</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">At Ethos, this isn’t just a relationship management role—it’s a growth-driving, community-shaping opportunity, it’s about becoming the <b>connector, strategist, and growth driver</b> behind thriving emergency & specialty veterinary hospitals.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We’re looking for a <b>Referral Relationship Manager (RRM)</b> who can build powerful partnerships, strengthen referral networks, and drive meaningful impact across three of our hospitals. </span></span></span></p><ol style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Peak Veterinary Referral Center, </b>Williston, VT -<b> </b>Your home base, where you’ll be onsite and fully embedded with the team </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Small Animal Veterinary Emergency & Specialty (SAVES), </b>Lebanon, NH -Providing mostly virtual support with some travel </span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Capital District Veterinary Referral Hospital, </b>Latham, NY – Providing mostly virtual support with some travel </span></span></span></li></ol><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><i>Responsibility Allocation:</i></b><i> </i><i><span style=\"color:#0d0d0d;\">Will vary on a week-to-week basis. RRM must be flexible depending on needs of site and the market.</span></i></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>The Details: Referral Relationship Manager (RRM)</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Salary:</b> $70,000–$80,000/year</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Schedule</b>: Full-time (40 hours/week); schedule may vary based on event needs, including occasional evenings or weekends.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Travel:</b> Up to 4 days/week in the field, with admin time at hospitals </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Environment:</b> Fast-paced, collaborative, relationship-driven</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Benefits: </b></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">VetBloom Access – RACE-approved CE, training, and curriculum library</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comprehensive Benefits – Medical, dental, vision, disability, life insurance, HSA/FSA, 401(k), and more</span></span></span></li><li style=\"margin-left:8px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Growth & Development – Ongoing training, career progression, and a supportive network</span></span></span></li></ul></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Why This Role Is a Game-Changer</b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">You’ll be the <b>face of the hospital in the field</b>—the person who:</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Builds trusted partnerships with referring veterinarians </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Shapes how—and where—patients receive advanced care </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Drives real, measurable hospital growth through strategy and relationships </span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Creates experiences (events, CE programs, outreach) that people <i>remember </i></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You’ll Actually Be Doing (And Why It’s Exciting)</b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">You’re not just “managing relationships”—you’re owning growth.</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Drive referral growth</b> through intentional outreach, not passive check-ins </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Own your territory</b>—build, strengthen, and expand a network of referring practices </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Create high-impact events</b> (CE, open houses, community partnerships) that elevate your hospital’s presence </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Partner with marketing</b> + leadership to launch campaigns, new services, and clinicians </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Use data like a strategist</b>—tracking trends, identifying opportunities, and adjusting your approach </span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Shape the referral experience</b> by solving problems and improving how hospitals serve their partners</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Qualities of a Successful Candidate</b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Mission-Driven:</span></b><span style=\"color:#0d0d0d;\"> Motivated by Ethos' mission to improve the lives of pets and people through exceptional veterinary care.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Grit & Resilience:</span></b><span style=\"color:#0d0d0d;\"> Brings determination, persistence, and professionalism to a demanding, fast-paced environment.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">High Standards:</span></b><span style=\"color:#0d0d0d;\"> Demonstrates strong accountability, integrity, and pride in delivering high-quality work.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Curiosity:</span></b><span style=\"color:#0d0d0d;\"> Actively seeks knowledge, feedback, and innovative approaches to improve outcomes.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Self-Starter:</span></b><span style=\"color:#0d0d0d;\"> Works independently, takes initiative, and drives results with minimal supervision.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Relationship-Oriented:</span></b><span style=\"color:#0d0d0d;\"> Builds trust, communicates effectively, and maintains strong professional relationships.</span></span></span></span></li></ul><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><strong>Coachability & Growth Mindset:</strong> Open to feedback, adaptable, and committed to continuous improvement.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You Can Expect</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Autonomy + Ownership</b> – You’ll run your territory like it’s your own business </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>High Visibility</b> – Work directly with hospital leadership and growth teams </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Strategic Impact</b> – Your work directly influences hospital success and patient access to care </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Variety in Your Day</b> – Field visits, events, planning, strategy—no two days look the same </span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Purpose-Driven Work</b> – You’re helping pets get the care they need, when they need it</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You’ll Need:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Valid Driver’s License, Auto Insurance, & Reliable Transportation</b> – Frequent travel required within the region (mileage reimbursed).</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Flexibility – Some evening or weekend events may be required.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">3-5 years <span style=\"color:#0d0d0d;\">of professional experience demonstrating the ability to manage multiple priorities, build relationships, communicate effectively, and drive business growth.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience in <span style=\"color:#0d0d0d;\">sales, customer service, account management, marketing, or business development roles strongly preferred.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience in veterinary medicine or animal health is strongly preferred.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong communication skills across multiple platforms (in-person, phone, email, and virtual platforms).</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comfort using data, CRM tools, and performance metrics<b> </b></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Ability to interpret basic performance metrics and use data to inform strategy and decision-making.</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to manage multiple priorities and think strategically </span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Ready to Make an Impact?</b><br>If you’re eager to <b>build strong veterinary relationships</b> and <b>drive meaningful growth</b>, we want to hear from you.<br><br>For more information about the sites this position supports, please visit:</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><a href=\"https://www.peakveterinary.com/\" style=\"color:#467886;text-decoration:underline;\">https://www.peakveterinary.com/</a></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><a href=\"https://www.savespets.com/\" style=\"color:#467886;text-decoration:underline;\">https://www.savespets.com/</a></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><a href=\"https://www.capitaldistrictvet.com/\" style=\"color:#467886;text-decoration:underline;\">https://www.capitaldistrictvet.com/</a></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Detailed Responsibilities:</b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Referral Growth & Relationship Management</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Develop and execute referral outreach and engagement strategies aligned to hospital performance goals and market opportunities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Maintain a consistent, structured engagement cadence with referring veterinarians through in-person visits, phone calls, email communications, and events.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Build and maintain strong, trust-based relationships with referring doctors, practice managers, and key decision-makers.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Customize engagement approaches based on the unique needs, preferences, and referral potential of each referring practice.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Serve as the primary point of contact for the referring community and ensure timely, professional, and effective communication.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Event Planning & Community Engagement</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Own the end-to-end planning and execution of continuing education (CE) programs, symposiums, open houses, and referring practice recognition events.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Track attendance, referral impact, and ROI for all events and initiatives.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Manage community partnerships and outreach activities, including relationships with shelters, emergency responders, and community organizations.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Marketing Strategy & Execution</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Leverage centralized Ethos marketing resources and programs to support local growth priorities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Plan and execute strategic campaigns to launch new services, promote new clinicians, and increase awareness of hospital capabilities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Serve as the local hospital point of contact for all marketing and referral engagement activities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Partner with the regional Marketing Business Partner and centralized marketing subject matter experts to activate enterprise-wide growth initiatives.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Data, Analytics & Business Planning</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Actively utilize CRM systems, referral dashboards, and analytics tools to track performance, monitor trends, and inform engagement strategies.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Develop, maintain, and execute a quarterly Joint Business Plan (JBP) outlining local growth objectives, strategies, and activities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Analyze local competitive landscapes to anticipate threats, identify opportunities, and inform strategic decision-making.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Maintain deep knowledge of hospital services, specialties, differentiators, and competitive positioning.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Referral Process Optimization</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Monitor and evaluate the hospital’s referral experience and workflows to identify gaps, resolve issues, and inform service delivery optimization. </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Partner with internal hospital leadership teams to address referring veterinarian concerns and enhance the overall referral experience.</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#0d0d0d;\">Administrative & Operational Responsibilities</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Manage the hospital’s referral engagement and marketing budget and track spending against plan.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Maintain accurate documentation, activity tracking, and reporting as required.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0d0d0d;\">Support hospital leadership and the Ethos growth team in additional initiatives as assigned.</span></span></span></span></li></ul><p></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</span></span></span></span></i></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</span></span></span></i></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i> </i></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</span></span></span></i></span></span></p>",
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