VP, Customer Contact Administration

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  "Title": "VP, Customer Contact Administration",
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        "City": "Tampa",
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          "Code": "FL",
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  "PostedDate": "2026-04-30T20:31:32.619Z",
  "JobCategoryName": "The Fay Group",
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  "BriefDescription": "The VP of Customer Contact Administration owns the enterprise strategy, architecture, and operating model for Fay’s customer contact technologies. This role has primary accountability for the NICE CXone platform and its ecosystem of integrations by ensuring contact center capabilities across voice and digital channels enable exceptional customer experiences, regulatory-compliant operations and scalable growth across multiple business units within the company.\nThis position has responsibility for platform administration and engine",
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  "RequisitionNumber": "VPCUS004817"
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