Customer Satisfaction Quality Manager

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk . Great people make Schneider Electric a great company. What do you get to do in this position • Ensure action plans for compliance to quality indicators: MDR, FFR, Scrap, DCR's, etc. • Coordination and Development of Quality Assurance Engineers, technicians and quality inspectors. • Ensure compliance with our integrated management system. • Manage the training process for the quality and compliance area or technical competencies according to Quality strategy (Pheonix). • Ensure compliance with process strengthening strategy to address high severities of our FMEA's. • Support and direction to UL loss resolution. • Coach for documentation of 8D's, deviations, FMEA's, 6sigma projects. • Ensure action plans for compliance to quality indicators: MDR's, FFR's, Scrap, DCR's, etc. • Communication with Line of business and Safety committee in critical issues of product performance (quality). This job might be for you if You fit the following Requirements: Qualifications: • Professional career in Industrial Engineering, Electronics, Electromechanical or Mechatronics. • Strong in Leadership, analysis, decision making, good collaboration, negotiation. • Advanced management of Management System, FMEA, 8D's, Control plans, PPEP, Process Control (CP, CPK, etc), Corrective Actions, etc. • At least 3 years of proven experience in managing technical and engineering staff is a must. • Advanced English level, conversational and technical (oral and written). • Experience as a facilitator of improvement projects and events (RPN's reduction, scrap, FPY improvement, etc). • Excellent communication skills (oral and written), problem solving, decision making, project management and effective presentations. • Experience in customer management • Statistical technical knowledge mandatory, Green belt/black belt preferred. • Management of Quality Management Systems (lead auditor preferred) We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY . Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. This job might be for you if You fit the following Requirements: Qualifications: • Professional career in Industrial Engineering, Electronics, Electromechanical or Mechatronics. • Strong in Leadership, analysis, decision making, good collaboration, negotiation. • Advanced management of Management System, FMEA, 8D's, Control plans, PPEP, Process Control (CP, CPK, etc), Corrective Actions, etc. • At least 3 years of proven experience in managing technical and engineering staff is a must. • Advanced English level, conversational and technical (oral and written). • Experience as a facilitator of improvement projects and events (RPN's reduction, scrap, FPY improvement, etc). • Excellent communication skills (oral and written), problem solving, decision making, project management and effective presentations. • Experience in customer management • Statistical technical knowledge mandatory, Green belt/black belt preferred. • Management of Quality Management Systems (lead auditor preferred) We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY . Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

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