IT Infrastructure Manager - Information Technology - Non-Profit Healthcare

{
  "content_hash": "81b07e79b25f13ca7395ef30f5bef8d4bb0d3d862e63d66fe8e5d7a9f20d04fe",
  "source_hash": "362ef05cfc1d35436bd2ce44d579a38e4e59f9083f45e65baad8c01c915648ff",
  "last_changed_at": "2026-05-30T06:10:54.231Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Boston, MA, 02118",
    "city": "Boston",
    "region": "MA",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:49:00.300Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Boston, MA, 02118",
      "city": "Boston",
      "region": "MA",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://bhchpjobs.applytojob.com/apply/jobs/details/l7U1IKipXP?&",
    "heading": "IT Infrastructure Manager - Information Technology - Non-Profit Healthcare",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://bhchpjobs.applytojob.com/apply/l7U1IKipXP/IT-Infrastructure-Manager-Information-Technology-NonProfit-Healthcare",
    "description_html": "<b style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><u>Who We Are:</u></b><br style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><span style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);display:inline;float:none;\">Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.</span><br style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><br style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><span style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);display:inline;float:none;\">From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.</span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#000000;\">Summary of Position:  </span></b></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">BHCHP is seeking a <b>visionary and collaborative IT Infrastructure Manager</b> to help advance our mission through secure, resilient, and modern technology systems. Reporting to the Chief Information Officer, this role provides leadership in the planning, implementation, and support of BHCHP’s technology infrastructure. The Infrastructure Manager will guide the design of systems that are reliable, scalable, and secure—ensuring our clinical and operational teams can deliver exceptional care.</span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">This role requires a thoughtful balance of <b>innovation, cybersecurity, operational reliability, and user-centered design</b> in a healthcare environment where technology is essential to patient care.</span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Key Responsibilities</span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Infrastructure Strategy & Architecture</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Lead the planning, design, and continuous improvement of BHCHP’s IT infrastructure to ensure <b>scalability, resilience, and operational efficiency</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Evaluate and implement new technologies that support BHCHP’s operations, care delivery, and organizational growth.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Establish and maintain <b>standardized hardware, software, and system configurations</b> across the organization.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cybersecurity & Risk Management</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure infrastructure systems support compliance with <b>HIPAA and other healthcare privacy and security standards</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Partner with the CIO to strengthen <b>cybersecurity posture</b>, including network segmentation, endpoint protection, monitoring, and threat detection.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Oversee infrastructure controls that protect sensitive patient and operational data.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Systems & Network Operations</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Oversee the day-to-day operation and maintenance of critical infrastructure systems, including:</span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Enterprise networking and wireless infrastructure</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cloud platforms and virtualization environments</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Identity and access management systems</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Unified communications and VoIP systems</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Remote access technologies</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Physical security and facility technology systems</span></span></span></span></span></span></li></ul></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure reliable and secure connectivity across <b>multiple clinical sites and remote workforce environments</b>.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Business Continuity & Resilience</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintain robust <b>backup and recovery systems</b> and regularly evaluate their effectiveness.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Lead infrastructure planning for <b>disaster recovery and business continuity</b>, ensuring critical systems remain available during disruptions.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Conduct testing and improvement of recovery procedures.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Leadership & Team Development</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Provide leadership, mentorship, and technical guidance to members of the IT infrastructure team.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Foster a culture of <b>collaboration, accountability, and service excellence</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Support team growth through coaching, training, and skill development.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Vendor & Project Management</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Manage relationships with key technology vendors and service providers.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Lead infrastructure components of IT projects, ensuring alignment with organizational priorities and security standards.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Balance innovation with responsible stewardship of organizational resources.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Operational Support</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Participate in IT Team <b>on-call rotation</b> duties to support systems outside of normal business hours (1 week approximately every 2 months).</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Duties and responsibilities may be added, modified, or removed as organizational needs evolve, at the discretion of the Chief Information Officer.</span></span></i></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Qualifications</span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Education</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Bachelor’s degree in <b>Information Technology, Computer Science, or a related field</b>, or equivalent professional experience.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Experience</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">10+ years of progressively responsible technical experience</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> in IT infrastructure engineering or operations.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">3+ years of leadership or supervisory experience</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> managing technical staff.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Demonstrated experience designing and supporting <b>enterprise IT infrastructure in complex environments</b>, preferably within healthcare.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Technical Expertise</span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Strong working knowledge in areas such as:</span></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Microsoft ecosystem including <b>Microsoft 365 and identity management</b></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Enterprise networking</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">, including routing, switching, WAN technologies, wireless infrastructure, and network access control</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Windows server administration</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">, Active Directory, and enterprise messaging environments</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Virtualization and cloud infrastructure</span></span></b></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cybersecurity best practices</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">, including network monitoring, intrusion detection, and vulnerability management</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">IP telephony / unified communications systems</span></span></b></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Secure remote access and distributed workforce support</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Leadership & Professional Skills</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Proven ability to <b>lead technical teams and infrastructure initiatives</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Strong project management and organizational skills.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Excellent communication skills with the ability to engage <b>technical and non-technical stakeholders</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">A collaborative approach and commitment to <b>exceptional internal customer service</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Flexibility and composure when responding to <b>urgent operational or clinical needs</b>.</span></span></span></span></span></span></li></ul> <div class=\"x_elementToProof\" style=\"border:0px;font-style:normal;font-weight:400;font-size:12pt;line-height:inherit;font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;margin:0px;padding:0px;vertical-align:baseline;color:rgb(0,0,0);letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><b><u>Compensation and Benefits:</u></b></div><ul style=\"color:rgb(36,36,36);font-family:'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);margin-bottom:11px;\"><li class=\"x_elementToProof\" style=\"font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:12pt;color:rgb(0,0,0);margin-left:8px;\"><div style=\"border:0px;font:inherit;margin:0px;padding:0px;vertical-align:baseline;color:inherit;\">The compensation approximately ranges from $105,000 - 168,000 annually and increases based on years of experience.</div></li><li class=\"x_elementToProof\" style=\"font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:12pt;color:rgb(0,0,0);margin-bottom:11px;margin-left:8px;\">BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.</li></ul><p><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Does this amazing opportunity interest you? Then we'd love to hear from you. </span></span></p>\n\n<p><span style=\\\"font-size:12px\\\">As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.</span></p>\n\n<p><em><strong><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.</span></span></strong></em></p>\n\n<p><strong><em>Please Note: Employment at Boston Health Care for the Homeless is at-will. </em></strong><strong><em>Boston Health Care for the Homeless does not sponsor work authorization visas.</em></strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>",
    "description_text": "Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.\n Summary of Position:\n BHCHP is seeking a visionary and collaborative IT Infrastructure Manager to help advance our mission through secure, resilient, and modern technology systems. Reporting to the Chief Information Officer, this role provides leadership in the planning, implementation, and support of BHCHP’s technology infrastructure. The Infrastructure Manager will guide the design of systems that are reliable, scalable, and secure—ensuring our clinical and operational teams can deliver exceptional care.\n This role requires a thoughtful balance of innovation, cybersecurity, operational reliability, and user-centered design in a healthcare environment where technology is essential to patient care.\n Key Responsibilities\n Infrastructure Strategy & Architecture Lead the planning, design, and continuous improvement of BHCHP’s IT infrastructure to ensure scalability, resilience, and operational efficiency .\n Evaluate and implement new technologies that support BHCHP’s operations, care delivery, and organizational growth.\n Establish and maintain standardized hardware, software, and system configurations across the organization.\n Cybersecurity & Risk Management Ensure infrastructure systems support compliance with HIPAA and other healthcare privacy and security standards .\n Partner with the CIO to strengthen cybersecurity posture , including network segmentation, endpoint protection, monitoring, and threat detection.\n Oversee infrastructure controls that protect sensitive patient and operational data.\n Systems & Network Operations Oversee the day-to-day operation and maintenance of critical infrastructure systems, including: Enterprise networking and wireless infrastructure\n Cloud platforms and virtualization environments\n Identity and access management systems\n Unified communications and VoIP systems\n Remote access technologies\n Physical security and facility technology systems\n Ensure reliable and secure connectivity across multiple clinical sites and remote workforce environments .\n Business Continuity & Resilience Maintain robust backup and recovery systems and regularly evaluate their effectiveness.\n Lead infrastructure planning for disaster recovery and business continuity , ensuring critical systems remain available during disruptions.\n Conduct testing and improvement of recovery procedures.\n Leadership & Team Development Provide leadership, mentorship, and technical guidance to members of the IT infrastructure team.\n Foster a culture of collaboration, accountability, and service excellence .\n Support team growth through coaching, training, and skill development.\n Vendor & Project Management Manage relationships with key technology vendors and service providers.\n Lead infrastructure components of IT projects, ensuring alignment with organizational priorities and security standards.\n Balance innovation with responsible stewardship of organizational resources.\n Operational Support Participate in IT Team on-call rotation duties to support systems outside of normal business hours (1 week approximately every 2 months).\n Duties and responsibilities may be added, modified, or removed as organizational needs evolve, at the discretion of the Chief Information Officer.\n Qualifications\n Education Bachelor’s degree in Information Technology, Computer Science, or a related field , or equivalent professional experience.\n Experience 10+ years of progressively responsible technical experience in IT infrastructure engineering or operations.\n 3+ years of leadership or supervisory experience managing technical staff.\n Demonstrated experience designing and supporting enterprise IT infrastructure in complex environments , preferably within healthcare.\n Technical Expertise\n Strong working knowledge in areas such as: Microsoft ecosystem including Microsoft 365 and identity management\n Enterprise networking , including routing, switching, WAN technologies, wireless infrastructure, and network access control\n Windows server administration , Active Directory, and enterprise messaging environments\n Virtualization and cloud infrastructure\n Cybersecurity best practices , including network monitoring, intrusion detection, and vulnerability management\n IP telephony / unified communications systems\n Secure remote access and distributed workforce support\n Leadership & Professional Skills Proven ability to lead technical teams and infrastructure initiatives .\n Strong project management and organizational skills.\n Excellent communication skills with the ability to engage technical and non-technical stakeholders .\n A collaborative approach and commitment to exceptional internal customer service .\n Flexibility and composure when responding to urgent operational or clinical needs .\n   Compensation and Benefits:\n The compensation approximately ranges from $105,000 - 168,000 annually and increases based on years of experience.\n BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.\n Does this amazing opportunity interest you? Then we'd love to hear from you.\n As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.\n Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.\n Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.",
    "jsonld_jobposting": {
      "url": "https://bhchpjobs.applytojob.com/apply/l7U1IKipXP/IT-Infrastructure-Manager-Information-Technology-NonProfit-Healthcare",
      "@type": "JobPosting",
      "title": "IT Infrastructure Manager - Information Technology - Non-Profit Healthcare",
      "@context": "http://schema.org/",
      "baseSalary": {
        "@type": "MonetaryAmount",
        "value": {
          "@type": "QuantitativeValue",
          "maxValue": 168000,
          "minValue": 105000,
          "unitText": "YEAR"
        },
        "currency": "USD"
      },
      "datePosted": "2026-03-30",
      "description": "<b style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><u>Who We Are:</u></b><br style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><span style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);display:inline;float:none;\">Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.</span><br style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><br style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><span style=\"color:rgb(0,0,0);font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);display:inline;float:none;\">From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.</span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#000000;\">Summary of Position:  </span></b></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">BHCHP is seeking a <b>visionary and collaborative IT Infrastructure Manager</b> to help advance our mission through secure, resilient, and modern technology systems. Reporting to the Chief Information Officer, this role provides leadership in the planning, implementation, and support of BHCHP’s technology infrastructure. The Infrastructure Manager will guide the design of systems that are reliable, scalable, and secure—ensuring our clinical and operational teams can deliver exceptional care.</span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">This role requires a thoughtful balance of <b>innovation, cybersecurity, operational reliability, and user-centered design</b> in a healthcare environment where technology is essential to patient care.</span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Key Responsibilities</span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Infrastructure Strategy & Architecture</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Lead the planning, design, and continuous improvement of BHCHP’s IT infrastructure to ensure <b>scalability, resilience, and operational efficiency</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Evaluate and implement new technologies that support BHCHP’s operations, care delivery, and organizational growth.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Establish and maintain <b>standardized hardware, software, and system configurations</b> across the organization.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cybersecurity & Risk Management</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure infrastructure systems support compliance with <b>HIPAA and other healthcare privacy and security standards</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Partner with the CIO to strengthen <b>cybersecurity posture</b>, including network segmentation, endpoint protection, monitoring, and threat detection.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Oversee infrastructure controls that protect sensitive patient and operational data.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Systems & Network Operations</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Oversee the day-to-day operation and maintenance of critical infrastructure systems, including:</span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Enterprise networking and wireless infrastructure</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cloud platforms and virtualization environments</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Identity and access management systems</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Unified communications and VoIP systems</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Remote access technologies</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Physical security and facility technology systems</span></span></span></span></span></span></li></ul></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure reliable and secure connectivity across <b>multiple clinical sites and remote workforce environments</b>.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Business Continuity & Resilience</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintain robust <b>backup and recovery systems</b> and regularly evaluate their effectiveness.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Lead infrastructure planning for <b>disaster recovery and business continuity</b>, ensuring critical systems remain available during disruptions.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Conduct testing and improvement of recovery procedures.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Leadership & Team Development</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Provide leadership, mentorship, and technical guidance to members of the IT infrastructure team.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Foster a culture of <b>collaboration, accountability, and service excellence</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Support team growth through coaching, training, and skill development.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Vendor & Project Management</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Manage relationships with key technology vendors and service providers.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Lead infrastructure components of IT projects, ensuring alignment with organizational priorities and security standards.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Balance innovation with responsible stewardship of organizational resources.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Operational Support</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Participate in IT Team <b>on-call rotation</b> duties to support systems outside of normal business hours (1 week approximately every 2 months).</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Duties and responsibilities may be added, modified, or removed as organizational needs evolve, at the discretion of the Chief Information Officer.</span></span></i></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Qualifications</span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Education</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Bachelor’s degree in <b>Information Technology, Computer Science, or a related field</b>, or equivalent professional experience.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Experience</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">10+ years of progressively responsible technical experience</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> in IT infrastructure engineering or operations.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">3+ years of leadership or supervisory experience</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> managing technical staff.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Demonstrated experience designing and supporting <b>enterprise IT infrastructure in complex environments</b>, preferably within healthcare.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Technical Expertise</span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Strong working knowledge in areas such as:</span></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Microsoft ecosystem including <b>Microsoft 365 and identity management</b></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Enterprise networking</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">, including routing, switching, WAN technologies, wireless infrastructure, and network access control</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Windows server administration</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">, Active Directory, and enterprise messaging environments</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Virtualization and cloud infrastructure</span></span></b></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cybersecurity best practices</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">, including network monitoring, intrusion detection, and vulnerability management</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">IP telephony / unified communications systems</span></span></b></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Secure remote access and distributed workforce support</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Leadership & Professional Skills</span></span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Proven ability to <b>lead technical teams and infrastructure initiatives</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Strong project management and organizational skills.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Excellent communication skills with the ability to engage <b>technical and non-technical stakeholders</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">A collaborative approach and commitment to <b>exceptional internal customer service</b>.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Flexibility and composure when responding to <b>urgent operational or clinical needs</b>.</span></span></span></span></span></span></li></ul> <div class=\"x_elementToProof\" style=\"border:0px;font-style:normal;font-weight:400;font-size:12pt;line-height:inherit;font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;margin:0px;padding:0px;vertical-align:baseline;color:rgb(0,0,0);letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);\"><b><u>Compensation and Benefits:</u></b></div><ul style=\"color:rgb(36,36,36);font-family:'Segoe UI', '-apple-system', BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);margin-bottom:11px;\"><li class=\"x_elementToProof\" style=\"font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:12pt;color:rgb(0,0,0);margin-left:8px;\"><div style=\"border:0px;font:inherit;margin:0px;padding:0px;vertical-align:baseline;color:inherit;\">The compensation approximately ranges from $105,000 - 168,000 annually and increases based on years of experience.</div></li><li class=\"x_elementToProof\" style=\"font-family:Aptos, 'Aptos_EmbeddedFont', 'Aptos_MSFontService', Calibri, Helvetica, sans-serif;font-size:12pt;color:rgb(0,0,0);margin-bottom:11px;margin-left:8px;\">BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.</li></ul><p><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Does this amazing opportunity interest you? Then we'd love to hear from you. </span></span></p>\n\n<p><span style=\\\"font-size:12px\\\">As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.</span></p>\n\n<p><em><strong><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.</span></span></strong></em></p>\n\n<p><strong><em>Please Note: Employment at Boston Health Care for the Homeless is at-will. </em></strong><strong><em>Boston Health Care for the Homeless does not sponsor work authorization visas.</em></strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "02118",
          "addressRegion": "MA",
          "addressLocality": "Boston"
        }
      },
      "validThrough": "2026-06-28",
      "uniqueJobCode": "job_20260330161247_AVKJUINJC8A0ILYR",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20181127173322_7YVKCRATXLUJEGK4/logos/20181130192912_BHCHP_Logo.png",
        "name": "Boston Health Care for the Homeless Program",
        "@type": "Organization",
        "sameAs": "https://www.bhchp.org"
      },
      "experienceRequirements": "Manager/Supervisor"
    }
  },
  "list_job": {
    "id": "l7U1IKipXP",
    "title": "IT Infrastructure Manager - Information Technology - Non-Profit Healthcare",
    "detailUrl": "https://bhchpjobs.applytojob.com/apply/jobs/details/l7U1IKipXP?&"
  },
  "detail_errors": []
}