Modern Workplace specialist / Microsoft endpoint management and MS 365

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    "ExternalDescriptionStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\"><strong>Modern Workplace specialist / Microsoft endpoint management and MS 365</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">As a Modern Workplace Specialist within our global team, you play a pivotal role in supporting, securing, and advancing DLL’s worldwide workplace services, all of which contribute directly to our business success. DLL leverages an extensive portfolio of Microsoft solutions, including Microsoft Teams and the comprehensive Microsoft 365 suite for collaboration, as well as Intune for secure endpoint management, empowering our 8,000 users globally every day. To provide efficient, seamless, and intuitive services for our customers, your team continually seeks opportunities for automation and increased user adoption. Professional vendor management, consistent service quality, and commitment to continuous data-driven improvement are fundamental to our goal of delivering a highly secure, 24/7, best-in-class user experience.</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Your responsibilities will center on serving as the subject matter expert for Microsoft endpoint and/ or Microsoft collaboration services, with ongoing opportunities to expand your technical expertise. You will join a team equally dedicated to professional development, characterized by a strong growth mindset. Given DLL's global presence, you may occasionally address complex end-user support issues but mostly participate in—or even lead—major global changes in our Microsoft environment.&nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Must: Hands-on experience with enterprise-level Microsoft services and endpoints is essential; holding an MD-102 certification is considered a significant asset.</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Find out more&nbsp;</span></span><a href=\"https://youtu.be/gBE3ATequxM\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">here</span></span></a><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">&nbsp;about how you can unleash your full potential at DLL</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\"><strong>Day to day:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Coordinate and solve (complex) requests and incidents, from single user to major incidents.&nbsp;</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Coordinate and execute changes with a global scope.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Execute service management activities towards Microsoft and other relevant vendors.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Help manage risk and security on all Microsoft services, leveraging Purview and Security Portals</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Identify and execute automation and improvement opportunities.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Be an evangelist of our services and their best practices to our DLL stakeholders.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Stay up to speed with the newest Microsoft related Cloud technologies and developments.</span></span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\"><strong>All members enjoy</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Two working days per year volunteering for a local charity.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Health and Wellness program including healthy food, free health checks, fun health &amp; vitality activities.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Flexible hours with possibility to work from home</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Career development opportunities: online learning, member development programs.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Click this&nbsp;</span></span><a href=\"https://www.dllgroup.com/en/careers/benefits\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">link</span></span></a><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">&nbsp;for an overview of all the benefits in your region.</span></span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 9pt; line-height: 107%;\">“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\"><strong>Essentials:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Associate degree or equivalent experience</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Minimum of 3 – 5 years of experience in Microsoft 365 services support, however more senior applicants are also very welcome to apply.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Technical and service delivery experience with:</span></span><ul><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Mobile Device Management, Microsoft Intune</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">(Microsoft) Security products</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Microsoft 365, Office 365, Teams, Viva Engage</span></span></li></ul></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Experience in 1 or more of the following areas is preferred:</span></span><ul><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">(PowerShell) automation</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Support of Microsoft PowerApps</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Vendor/partner management (including licensing models)</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Microsoft Copilot&nbsp;</span></span></li></ul></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Customer experience focus (UX) and proven customer-centric skill sets are a plus</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">Good communicator in speech and writing in English is key (and Dutch when you will work in our Eindhoven office)</span></span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 9pt; line-height: 107%;\">The ideal candidate, preferably, is passionate about Modern Workplace IT and has in-depth knowledge on some technologies (T-shaped) but also brings good soft skills and consultancy mindset to the table and is a fast, enthusiastic learner. The candidate understands that success is highly dependent on working together with the team and other teams and collaboration in multi-disciplinary projects is part of the job. The environment is very fast paced with your team having responsibilities over multiple projects of various sizes at all times, working in an Agile structure, based on priority and business value.&nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\"><strong>Choose wellbeing</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Our four wellbeing categories are as follows:</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Connection – Build meaningful connections with other DLL members</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Health – Manage mental, emotional and physical health</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Finance – Provide learning opportunities to help members achieve personal financial health</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Lifestyle – Maintain balance between work and life priorities</span></span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">These are the things that matter to our members and the wellbeing of our members matters to DLL</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\"><strong>Good to know:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Deadline for application: June 30th (Due to high volume of applications this requisition may close prior to posted close date)</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">The selection process may involve an assessment</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">Applications via email will not be reviewed. Please apply online via our career website</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">#LI-OMNIA</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">DLL’s referral program applies</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">For more information, please contact our Talent Acquisition Partner Omnia Hassan via </span></span><a href=\"mailto:[email protected]\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">[email protected]</span></span></a><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">&nbsp;</span></span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"en-NL\" style=\"font-size: 9pt; line-height: 107%;\">DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.</span></span></p>",
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