Sales Trainer

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    "heading": "Sales Trainer",
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    "description_html": "<span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><b>Sales Trainer – Mobile Installment (BNPL)</b></span><br><b>Employment Type: Contract<br>Location: Ikeja</b><br><br><span style=\"line-height:normal;\"><b>Position Overview</b></span><br><span style=\"line-height:normal;\">The <b>Sales Trainer</b> will design, deliver, and continuously improve training programs for Sales Agents and Field Supervisors responsible for selling Flexi’s Mobile Installment product in Shops locations nationwide. This role ensures that all sales personnel possess the right skills, product understanding, sales process knowledge, and customer service competence needed to achieve aggressive acquisition and revenue targets.</span><br><br><span style=\"line-height:normal;\"><b>Key Responsibilities</b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Conduct onboarding and refresher training for Sales Agents (SA), Sales Managers (SM),</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">and Regional Managers (RM).</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Identify skill gaps and develop training interventions to improve sales performance.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Design and develop training materials, including Training manuals, PowerPoint</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">presentations, SOPs and work guidelines, Sales scripts and pitch guides, Assessment and</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">certification tests.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Facilitate classroom, virtual, and field-based training sessions.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Coach and mentor sales teams to improve product knowledge, customer engagement,</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">and closing skills.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Train employees on company policies, compliance requirements, and operational</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">procedures.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Monitor training effectiveness through assessments, field observations, and</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">performance tracking.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Analyze sales performance data and recommend improvement plans for low-</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">performing teams.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Support new product launches by developing and delivering product training.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Conduct Train-the-Trainer (TTT) sessions for supervisors and regional trainers.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Collaborate with Sales, Operations, and Management teams to align training programs</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">with business objectives.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Prepare training reports, attendance records, and post-training performance</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">evaluations.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Ensure consistent training standards across all regions and sales channels.</span></span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Requirements</strong></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bachelor’s degree in Business, Marketing, Finance, Education, or related discipline.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Minimum of 2<b>–</b>3 years’ experience in sales training, field sales coaching, or commercial capability development—preferably within <b>MFB, fintech, telecoms, or consumer lending</b> sectors.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proven track record in training high-volume retail sales teams or promoter networks.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong knowledge of consumer credit, BNPL models, or mobile device financing.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent presentation skills and ability to engage large groups.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong field coaching ability—comfortable spending significant time at retail outlets.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proximity to Ikeja, Lagos.</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Preferred Skills</b></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Knowledge of micro-lending processes, credit risk basics, and KYC/AML requirements.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Familiarity with smartphone retail operations (3C Hub, Slot, Tecno, Infinix, etc.).</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficiency in PowerPoint, Excel, LMS platforms, and digital training tools.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong problem-solving, adaptability, and interpersonal communication skills.</span></span></li></ul><br> ",
    "description_text": "Sales Trainer – Mobile Installment (BNPL)\n Employment Type: Contract\nLocation: Ikeja\n Position Overview\n The Sales Trainer will design, deliver, and continuously improve training programs for Sales Agents and Field Supervisors responsible for selling Flexi’s Mobile Installment product in Shops locations nationwide. This role ensures that all sales personnel possess the right skills, product understanding, sales process knowledge, and customer service competence needed to achieve aggressive acquisition and revenue targets.\n Key Responsibilities Conduct onboarding and refresher training for Sales Agents (SA), Sales Managers (SM),\n and Regional Managers (RM).\n Identify skill gaps and develop training interventions to improve sales performance.\n Design and develop training materials, including Training manuals, PowerPoint\n presentations, SOPs and work guidelines, Sales scripts and pitch guides, Assessment and\n certification tests.\n Facilitate classroom, virtual, and field-based training sessions.\n Coach and mentor sales teams to improve product knowledge, customer engagement,\n and closing skills.\n Train employees on company policies, compliance requirements, and operational\n procedures.\n Monitor training effectiveness through assessments, field observations, and\n performance tracking.\n Analyze sales performance data and recommend improvement plans for low-\n performing teams.\n Support new product launches by developing and delivering product training.\n Conduct Train-the-Trainer (TTT) sessions for supervisors and regional trainers.\n Collaborate with Sales, Operations, and Management teams to align training programs\n with business objectives.\n Prepare training reports, attendance records, and post-training performance\n evaluations.\n Ensure consistent training standards across all regions and sales channels.\n Requirements Bachelor’s degree in Business, Marketing, Finance, Education, or related discipline.\n Minimum of 2 – 3 years’ experience in sales training, field sales coaching, or commercial capability development—preferably within MFB, fintech, telecoms, or consumer lending sectors.\n Proven track record in training high-volume retail sales teams or promoter networks.\n Strong knowledge of consumer credit, BNPL models, or mobile device financing.\n Excellent presentation skills and ability to engage large groups.\n Strong field coaching ability—comfortable spending significant time at retail outlets.\n Proximity to Ikeja, Lagos.\n Preferred Skills Knowledge of micro-lending processes, credit risk basics, and KYC/AML requirements.\n Familiarity with smartphone retail operations (3C Hub, Slot, Tecno, Infinix, etc.).\n Proficiency in PowerPoint, Excel, LMS platforms, and digital training tools.\n Strong problem-solving, adaptability, and interpersonal communication skills.",
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      "title": "Sales Trainer",
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      "datePosted": "2026-06-22",
      "description": "<span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><b>Sales Trainer – Mobile Installment (BNPL)</b></span><br><b>Employment Type: Contract<br>Location: Ikeja</b><br><br><span style=\"line-height:normal;\"><b>Position Overview</b></span><br><span style=\"line-height:normal;\">The <b>Sales Trainer</b> will design, deliver, and continuously improve training programs for Sales Agents and Field Supervisors responsible for selling Flexi’s Mobile Installment product in Shops locations nationwide. This role ensures that all sales personnel possess the right skills, product understanding, sales process knowledge, and customer service competence needed to achieve aggressive acquisition and revenue targets.</span><br><br><span style=\"line-height:normal;\"><b>Key Responsibilities</b></span></span></span><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Conduct onboarding and refresher training for Sales Agents (SA), Sales Managers (SM),</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">and Regional Managers (RM).</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Identify skill gaps and develop training interventions to improve sales performance.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Design and develop training materials, including Training manuals, PowerPoint</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">presentations, SOPs and work guidelines, Sales scripts and pitch guides, Assessment and</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">certification tests.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Facilitate classroom, virtual, and field-based training sessions.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Coach and mentor sales teams to improve product knowledge, customer engagement,</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">and closing skills.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Train employees on company policies, compliance requirements, and operational</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">procedures.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Monitor training effectiveness through assessments, field observations, and</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">performance tracking.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Analyze sales performance data and recommend improvement plans for low-</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">performing teams.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Support new product launches by developing and delivering product training.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Conduct Train-the-Trainer (TTT) sessions for supervisors and regional trainers.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Collaborate with Sales, Operations, and Management teams to align training programs</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">with business objectives.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Prepare training reports, attendance records, and post-training performance</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">evaluations.</span></span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\">Ensure consistent training standards across all regions and sales channels.</span></span></span></li></ul><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><strong>Requirements</strong></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bachelor’s degree in Business, Marketing, Finance, Education, or related discipline.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Minimum of 2<b>–</b>3 years’ experience in sales training, field sales coaching, or commercial capability development—preferably within <b>MFB, fintech, telecoms, or consumer lending</b> sectors.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proven track record in training high-volume retail sales teams or promoter networks.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong knowledge of consumer credit, BNPL models, or mobile device financing.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent presentation skills and ability to engage large groups.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong field coaching ability—comfortable spending significant time at retail outlets.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proximity to Ikeja, Lagos.</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Preferred Skills</b></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Knowledge of micro-lending processes, credit risk basics, and KYC/AML requirements.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Familiarity with smartphone retail operations (3C Hub, Slot, Tecno, Infinix, etc.).</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficiency in PowerPoint, Excel, LMS platforms, and digital training tools.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong problem-solving, adaptability, and interpersonal communication skills.</span></span></li></ul><br> ",
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