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Business Systems Analyst II

Fa Exkk Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Arlington, VA, United States; Central Library, Arlington, VA, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Exkk Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleBusiness Systems Analyst II
Normalized title-
Department / teamLibraries
LocationArlington, VA, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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City jobsActive postings in Arlington.Open
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Work model jobsActive On Site postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Exkk Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Sourced33cc16a-ca60-4d7b-a250-c331e0462361
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered. Arlington County's Department of Libraries is seeking a Business Systems Analyst II to lead the operations of technology matters as part of the Library’s Technology Unit, supporting the Library’s robust technology needs for the staff and the public. This position reports directly to the Information Technology Program Manager and requires coordination with major stakeholders across the County, including the Department of Technology Services (DTS), which maintains the enterprise-wide services and standards. Other stakeholders include Library vendors, Library staff, Library and departmental upper and middle management, and other department IT leads. Responsibilities Specific duties include: Reviewing, resolving and completing complex IT issues not resolved by the DTS or library vendor; Managing, updating and implementing PC configurations for public use using Microsoft Azure’s InTune; Using Microsoft Azure and InTune to coordinate and support a fleet of library-specific hardware and software used both by the public and library staff; Maintaining and resolving library-related peripherals, audio-visual, network and wireless support; Representing unit and department technology needs in enterprise-wide projects and meetings; Planning procedural and performing functional testing after patching and upgrades are applied; Assisting with requirements for scope of works for library contract agreements; Developing system lifecycle documents including detailed functional and technical requirements, detailed design specifications, use cases, and test scenarios to ensure final products meet customer business needs and expectations; Maintaining up to date workflows and informational models, as well as user documentation for the supported library systems; Developing requirements, managing customer focused messaging, and coordinating with required parties when system enhancements, patches or customizations need to be developed. The ideal candidate will have the following: Experience in the management of smaller projects or as a team leader on larger projects with major stakeholders, both technical and non-technical; Ability to demonstrate various forms of written and oral communication to gather information about business needs, generate reports and communicate with various levels of the organization; Understanding of DNS and DHCP IP protocols; Experience managing and implementing all phases of systems development lifecycle; and Demonstrated experience leading a team and completing technology projects from start to finish. Qualifications Minimum Requirements Bachelor's degree in Computer Science, Information Systems Management, Mathematics, or a related field; and Some experience in analysis of business requirements especially related to the use of automated technology, some of which included experience in the management of smaller projects or as a team leader on larger projects. Substitution: Additional qualifying experience may substitute for the education requirement on a year for year basis. Desirable: Preference will be given to applicants with experience in one or more of the following: Extensive experience with Microsoft Azure and InTune; Windows 11, Windows server 2022 and SQL server 2019+; Familiarity with integrated library systems (especially Koha) and library technology environment, including use of library specific software (Faronics Deep Freeze); Knowledge of SQL, especially writing reports and queries to extract data when requested, and PowerShell scripting or similar, Win32 app management; and/or Apple products (iPads, Macbooks) and Chromebooks Special Requirements Background Check: A pre-employment criminal records check will be conducted. It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You will be required to sign a release authorizing the County to obtain your background information. Driver’s License: Possession of, or ability to obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence and the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record. Please complete each section of the application including the supplemental questions. Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position. These responses are considered part of the selection process. A resume may be attached; however, it will not substitute for a completed application. Incomplete applications will not be considered. Please do not write "see resume" as a response to the questions. Ability to lift 30-70 pounds. Additional Information Location and work hours: Central Library, 1015 N. Quincy Street. Full-time, 40 hours per week to include some evening and weekend work. Actual work schedule is determined by the needs of the unit with occasional off-hour requirements. This position requires traveling to other locations (total of 11) to complete support work as needed. The pay range listed above is effective July 1, 2026. This position is eligible for County government employee benefits that include health, dental, vacation and sick leave, commuter transportation subsidies, tuition reimbursement, as well as a generous retirement plan. For more information on Arlington County’s generous benefits and retirement plan, click here . Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. Learn more about our commitment . # LI - Onsite

Full job record

Job ID8815dbea361d5192e1302ae5a99b025fdee3f1bd
Org ID03060a0f-f594-488a-9af6-5ec9904d4ca5
Source IDd33cc16a-ca60-4d7b-a250-c331e0462361
Board IDd33cc16a-ca60-4d7b-a250-c331e0462361
Provideroracle_hcm
Provider Job Key1520
TitleBusiness Systems Analyst II
Normalized Title
Statusactive
Activeyes
Location TextArlington, VA, United States; Central Library, Arlington, VA, US
DepartmentLibraries
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionVA
CityArlington
Salary RawDescription IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered. Arlington County's Department of Libraries is seeking a Business Systems Analyst II to lead the operations of technology matters as part of the Library’s Technology Unit, supporting the Library’s robust technology needs for the staff and the public. This position reports directly to the Information Technology Program Manager and requires coordination with major stakeholders across the County, including the Department of Technology Services (DTS), which maintains the enterprise-wide services and standards. Other stakeholders include Library vendors, Library staff, Library and departmental upper and middle management, and other department IT leads. Responsibilities Specific duties include: Reviewing, resolving and completing complex IT issues not resolved by the DTS or library vendor; Managing, updating and implementing PC configurations for public use using Microsoft Azure’s InTune; Using Microsoft Azure and InTune to coordinate and support a fleet of library-specific hardware and software used both by the public and library staff; Maintaining and resolving library-related peripherals, audio-visual, network and wireless support; Representing unit and department technology needs in enterprise-wide projects and meetings; Planning procedural and performing functional testing after patching and upgrades are applied; Assisting with requirements for scope of works for library contract agreements; Developing system lifecycle documents including detailed functional and technical requirements, detailed design specifications, use cases, and test scenarios to ensure final products meet customer business needs and expectations; Maintaining up to date workflows and informational models, as well as user documentation for the supported library systems; Developing requirements, managing customer focused messaging, and coordinating with required parties when system enhancements, patches or customizations need to be developed. The ideal candidate will have the following: Experience in the management of smaller projects or as a team leader on larger projects with major stakeholders, both technical and non-technical; Ability to demonstrate various forms of written and oral communication to gather information about business needs, generate reports and communicate with various levels of the organization; Understanding of DNS and DHCP IP protocols; Experience managing and implementing all phases of systems development lifecycle; and Demonstrated experience leading a team and completing technology projects from start to finish. Qualifications Minimum Requirements Bachelor's degree in Computer Science, Information Systems Management, Mathematics, or a related field; and Some experience in analysis of business requirements especially related to the use of automated technology, some of which included experience in the management of smaller projects or as a team leader on larger projects. Substitution: Additional qualifying experience may substitute for the education requirement on a year for year basis. Desirable: Preference will be given to applicants with experience in one or more of the following: Extensive experience with Microsoft Azure and InTune; Windows 11, Windows server 2022 and SQL server 2019+; Familiarity with integrated library systems (especially Koha) and library technology environment, including use of library specific software (Faronics Deep Freeze); Knowledge of SQL, especially writing reports and queries to extract data when requested, and PowerShell scripting or similar, Win32 app management; and/or Apple products (iPads, Macbooks) and Chromebooks Special Requirements Background Check: A pre-employment criminal records check will be conducted. It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You will be required to sign a release authorizing the County to obtain your background information. Driver’s License: Possession of, or ability to obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence and the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record. Please complete each section of the application including the supplemental questions. Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position. These responses are considered part of the selection process. A resume may be attached; however, it will not substitute for a completed application. Incomplete applications will not be considered. Please do not write "see resume" as a response to the questions. Ability to lift 30-70 pounds. Additional Information Location and work hours: Central Library, 1015 N. Quincy Street. Full-time, 40 hours per week to include some evening and weekend work. Actual work schedule is determined by the needs of the unit with occasional off-hour requirements. This position requires traveling to other locations (total of 11) to complete support work as needed. The pay range listed above is effective July 1, 2026. This position is eligible for County government employee benefits that include health, dental, vacation and sick leave, commuter transportation subsidies, tuition reimbursement, as well as a generous retirement plan. For more information on Arlington County’s generous benefits and retirement plan, click here . Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. Learn more about our commitment . # LI - Onsite
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://fa-exkk-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1520
Apply URLhttps://fa-exkk-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1520
First Seen At2026-05-31 18:10:43Z
Last Seen At2026-06-06 11:40:40Z
Last Checked At2026-06-06 11:40:40Z
Last Changed At2026-06-06 11:40:40Z
Inactive At
Source Posted At2026-05-22 04:00:00Z
Source Updated At
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It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You will be required to sign a release authorizing the County to obtain your background information.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Driver’s License: Possession of, or ability to obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence and the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Please complete each section of the application including the supplemental questions. Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position. These responses are considered part of the selection process. A resume may be attached; however, it will not substitute for a completed application. Incomplete applications will not be considered. Please do not write \"see resume\" as a response to the questions.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Ability to lift 30-70 pounds.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Additional Information</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Location and work hours:</strong> Central Library, 1015 N. Quincy Street. Full-time, 40 hours per week to include some evening and weekend work. Actual work schedule is determined by the needs of the unit with occasional off-hour requirements. This position requires traveling to other locations (total of 11) to complete support work as needed.</span></span><br>&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\">The pay range listed above is effective July 1, 2026.</p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\">This position is eligible for County government employee benefits that include health, dental, vacation and sick leave, commuter transportation subsidies, tuition reimbursement, as well as a generous retirement plan.</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span>&nbsp;</span></p><p style=\"line-height: normal; margin-bottom: 0in;\">For more information on Arlington County’s generous benefits and retirement plan, click <a href=\"https://www.arlingtonva.us/Government/Careers/2-Employee-Benefits\">here</a>.</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span>&nbsp;</span></p><p style=\"line-height: normal; margin-bottom: 0in;\">Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. <a href=\"https://www.arlingtonva.us/Government/Careers/4-Diversity\">Learn more about our commitment</a>.<br>&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>#</strong>LI<strong>-</strong>Onsite</span></span></p>",
    "InternalQualificationsStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Minimum Requirements</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Bachelor's degree in Computer Science, Information Systems Management, Mathematics, or a related field; and</span></span>&nbsp;</li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Some experience in analysis of business requirements especially related to the use of automated technology, some of which included experience in the management of smaller projects or as a team leader on larger projects.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin: 0in 0in 0in 4.5pt;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Substitution:&nbsp;</strong>Additional qualifying experience may substitute for the education requirement on a year for year basis.</span></span></p><p style=\"line-height: normal; margin: 0in 0in 0in 4.5pt;\">&nbsp;</p><p style=\"line-height: normal; margin: 0in 0in 0in 4.5pt;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Desirable:</strong> Preference will be given to applicants with experience in one or more of the following:</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Extensive experience with Microsoft Azure and InTune;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Windows 11, Windows server 2022 and SQL server 2019+;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Familiarity with integrated library systems (especially Koha) and library technology environment, including use of library specific software (Faronics Deep Freeze);</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Knowledge of SQL, especially writing reports and queries to extract data when requested, and PowerShell scripting or similar, Win32 app management; and/or</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Apple products (iPads, Macbooks) and Chromebooks</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Special Requirements</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Background Check:</strong> A pre-employment criminal records check will be conducted. It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You will be required to sign a release authorizing the County to obtain your background information.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Driver’s License: Possession of, or ability to obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence and the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Please complete each section of the application including the supplemental questions. Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position. These responses are considered part of the selection process. A resume may be attached; however, it will not substitute for a completed application. Incomplete applications will not be considered. Please do not write \"see resume\" as a response to the questions.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Ability to lift 30-70 pounds.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Additional Information</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Location and work hours:</strong> Central Library, 1015 N. Quincy Street. Full-time, 40 hours per week to include some evening and weekend work. Actual work schedule is determined by the needs of the unit with occasional off-hour requirements. This position requires traveling to other locations (total of 11) to complete support work as needed.</span></span><br>&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\">The pay range listed above is effective July 1, 2026.</p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\">This position is eligible for County government employee benefits that include health, dental, vacation and sick leave, commuter transportation subsidies, tuition reimbursement, as well as a generous retirement plan.</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span>&nbsp;</span></p><p style=\"line-height: normal; margin-bottom: 0in;\">For more information on Arlington County’s generous benefits and retirement plan, click <a href=\"https://www.arlingtonva.us/Government/Careers/2-Employee-Benefits\">here</a>.</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span>&nbsp;</span></p><p style=\"line-height: normal; margin-bottom: 0in;\">Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. <a href=\"https://www.arlingtonva.us/Government/Careers/4-Diversity\">Learn more about our commitment</a>.<br>&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>#</strong>LI<strong>-</strong>Onsite</span></span></p>",
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    "ExternalResponsibilitiesStr": "<p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Specific duties include:</p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Reviewing, resolving and completing complex IT issues not resolved by the DTS or library vendor;&nbsp;</p></li><li><p style=\"line-height: normal;\">Managing, updating and implementing PC configurations for public use using Microsoft Azure’s InTune;</p></li><li><p style=\"line-height: normal;\">Using Microsoft Azure and InTune to coordinate and support a fleet of library-specific hardware and software used both by the public and library staff;</p></li><li><p style=\"line-height: normal;\">Maintaining and resolving library-related peripherals, audio-visual, network and wireless support;</p></li><li><p style=\"line-height: normal;\">Representing unit and department technology needs in enterprise-wide projects and meetings;</p></li><li><p style=\"line-height: normal;\">Planning procedural and performing functional testing after patching and upgrades are applied;&nbsp;</p></li><li><p style=\"line-height: normal;\">Assisting with requirements for scope of works for library contract agreements;</p></li><li><p style=\"line-height: normal;\">Developing system lifecycle documents including detailed functional and technical requirements, detailed design specifications, use cases, and test scenarios to ensure final products meet customer business needs and expectations;</p></li><li><p style=\"line-height: normal;\">Maintaining up to date workflows and informational models, as well as user documentation for the supported library systems;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Developing requirements, managing customer focused messaging, and coordinating with required parties when system enhancements, patches or customizations need to be developed.</p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\">The ideal candidate will have&nbsp;the following:</p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Experience in the management of smaller projects or as a team leader on larger projects with major stakeholders, both technical and non-technical;</p></li><li><p style=\"line-height: normal;\">Ability to demonstrate various forms of written and oral communication to gather information about business needs, generate reports and communicate with various levels of the organization;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Understanding of DNS and DHCP IP protocols;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Experience managing and implementing all phases of systems development lifecycle; and</p></li><li><p style=\"line-height: normal;\">Demonstrated experience leading a team and completing technology projects from start to finish.</p></li></ul>",
    "InternalResponsibilitiesStr": "<p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Specific duties include:</p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Reviewing, resolving and completing complex IT issues not resolved by the DTS or library vendor;&nbsp;</p></li><li><p style=\"line-height: normal;\">Managing, updating and implementing PC configurations for public use using Microsoft Azure’s InTune;</p></li><li><p style=\"line-height: normal;\">Using Microsoft Azure and InTune to coordinate and support a fleet of library-specific hardware and software used both by the public and library staff;</p></li><li><p style=\"line-height: normal;\">Maintaining and resolving library-related peripherals, audio-visual, network and wireless support;</p></li><li><p style=\"line-height: normal;\">Representing unit and department technology needs in enterprise-wide projects and meetings;</p></li><li><p style=\"line-height: normal;\">Planning procedural and performing functional testing after patching and upgrades are applied;&nbsp;</p></li><li><p style=\"line-height: normal;\">Assisting with requirements for scope of works for library contract agreements;</p></li><li><p style=\"line-height: normal;\">Developing system lifecycle documents including detailed functional and technical requirements, detailed design specifications, use cases, and test scenarios to ensure final products meet customer business needs and expectations;</p></li><li><p style=\"line-height: normal;\">Maintaining up to date workflows and informational models, as well as user documentation for the supported library systems;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Developing requirements, managing customer focused messaging, and coordinating with required parties when system enhancements, patches or customizations need to be developed.</p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\">The ideal candidate will have&nbsp;the following:</p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Experience in the management of smaller projects or as a team leader on larger projects with major stakeholders, both technical and non-technical;</p></li><li><p style=\"line-height: normal;\">Ability to demonstrate various forms of written and oral communication to gather information about business needs, generate reports and communicate with various levels of the organization;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Understanding of DNS and DHCP IP protocols;</p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Experience managing and implementing all phases of systems development lifecycle; and</p></li><li><p style=\"line-height: normal;\">Demonstrated experience leading a team and completing technology projects from start to finish.</p></li></ul>",
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