Home › Companies › 28535a81 A077 4ac3 B70a 3d60fc908666 19000101 000001 › Conference Service Manager
Conference Service Manager
28535a81 A077 4ac3 B70a 3d60fc908666 19000101 000001 · The Ballantyne, A Luxury Collection Hotel, Charlotte, NC, US, Charlotte, NC · Active · $50,000–$55,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 28535a81 A077 4ac3 B70a 3d60fc908666 19000101 000001 |
| Title | Conference Service Manager |
| Normalized title | - |
| Department / team | - |
| Location | The Ballantyne, NC, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $50,000–$55,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2022-11-01 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 28535a81 A077 4ac3 B70a 3d60fc908666 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in The Ballantyne. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 28535a81 A077 4ac3 B70a 3d60fc908666 19000101 000001 |
| Source | cc5e13eb-1fcc-476d-8d11-d58e2d3981c6 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Conference Service Manager at The Ballantyne
Who we are: The Ballantyne, A Luxury Collection Hotel is a place with luxurious guest rooms, event venues and social spaces and luxurious resort amenities. Savor in the artfully presented, regionally inspired new American cuisine, and sample one of the Carolinas’ largest whiskey collections. Our Guests enjoy a curated experience like afternoon tea.
Job Summary: The Social Catering Sales Manager is responsible for achieving catering revenue goals by actively generating new and repeat catering, social and corporate business, to include meeting rooms and function space, banquet and catering services, guest rooms and additional services such as the Spa. The focus of this job will be the social catering events such as weddings and corporate holiday parties, with the goal of driving customer loyalty by delivering service excellence throughout the sales process.
Job Duties:
Receives sales leads via telephone, email and walk-ins for catering and social functions, including weddings, mitzvahs, corporate holiday parties and related events. Provides information about the property, answers questions and schedules appointments and tours. Identifies, qualifies, and solicits business to achieve goals. Meets with potential clients to discuss and understand their needs; conducts tours of the property and recommends appropriate event space and catering services. Negotiates guest room rates, meeting room rentals, function space and hotel services within approved booking guidelines. Secures business and maximizes revenue by upselling. Develops and maintains relationships with clients and potential clients to produce additional business, to include attending community and networking events. Entertains qualified clients per department guidelines. Attends and represents the hotel at industry trade shows and conventions. Composes and types routine correspondence, reports, sales contracts, and business proposals. MUST be able to work a flexible shift that includes: Days, Afternoons, Nights and Weekends. Plus, work Holidays as well, if needed. Note: May be assigned other duties by supervisor or management
Education and Experience:
High School Diploma or equivalent Bachelor’s Degree preferred Minimum 1 year Catering Sales with the main focus on social events experience is preferred
Skills & Abilities:
Excellent organizational and time management skills Excellent verbal and written communication skills Knowledge of types of room set-ups, capacities, relation to type of events, etc. Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items. Extensive knowledge of hotel and competitive market Computer skills Excellent inter-personal and sales related skills Physical Requirements:
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Able to work in a fast paced, stressful environment. Must be able to lift up to 15 lbs. occasionally. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Ability to talk, hear, see, stand, walk, bend, kneel, stoop, crouch, crawl, climb, reach and perform repetitive motions.
Benefits:
401k after 90 days, fully vested, company match to 3% Medical (4 plan choices) Dental (2 Plan choices) Vision Employee Assistance Program (EAP) Flexible Spending Account (FSA) Awesome Paid Time Off policy Marriott Hotel Discounts Worldwide Northwood Hospitality Discounts Discounts at our Gallery Restaurant and Spa
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Full job record
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| Org ID | 8f2da73d-b6a0-4c2a-99b6-51f594822d0e |
| Source ID | cc5e13eb-1fcc-476d-8d11-d58e2d3981c6 |
| Board ID | cc5e13eb-1fcc-476d-8d11-d58e2d3981c6 |
| Provider | adp_workforcenow |
| Provider Job Key | 455531 |
| Title | Conference Service Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | The Ballantyne, A Luxury Collection Hotel, Charlotte, NC, US, Charlotte, NC |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NC |
| City | The Ballantyne |
| Salary Raw | 50000.00 To 55000.00 (USD) Annually |
| Salary Min | 50,000 |
| Salary Max | 55,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=28535a81-a077-4ac3-b70a-3d60fc908666&ccId=19000101_000001&lang=en_US&type=JS&jobId=455531&jwId=9200504673338_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=28535a81-a077-4ac3-b70a-3d60fc908666&ccId=19000101_000001&lang=en_US&type=JS&jobId=455531&jwId=9200504673338_1 |
| First Seen At | 2026-05-31 18:55:20Z |
| Last Seen At | 2026-06-06 13:01:32Z |
| Last Checked At | 2026-06-06 13:01:32Z |
| Last Changed At | 2026-06-06 13:01:32Z |
| Inactive At | — |
| Source Posted At | 2022-11-01 18:25:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=28535a81-a077-4ac3-b70a-3d60fc908666|19000101_000001/date=2026-06-06/2026-06-06T13-01-30-321Z-c8983f4d4ffd9205bbc45622f0c1a13a26576ed5474604e7600b0c9abc2fcb30.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><strong><span style=\"font-size: 30px;\">Conference Service Manager at The Ballantyne<br><br></span></strong><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;line-height:115%;font-family:\"Arial\",sans-serif;'>Who we are: </span></strong><span style='font-size:13px;line-height:115%;font-family:\"Arial\",sans-serif;'>The Ballantyne, A Luxury Collection Hotel <span style=\"color:#333333;background:white;\">is a place with luxurious guest rooms, event venues and social spaces and luxurious resort amenities. 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The focus of this job will be the social catering events such as weddings and corporate holiday parties, with the goal of driving customer loyalty by delivering service excellence throughout the sales process.</span></p><p style='margin-right:0in;margin-left:0in;font-size:17px;font-family:\"Times New Roman\",serif;color:#333333;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:windowtext;'>Job Duties:</span></strong></p><ul style=\"list-style-type: disc;margin-left:0in;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Receives sales leads via telephone, email and walk-ins for catering and social functions, including weddings, mitzvahs, corporate holiday parties and related events.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Provides information about the property, answers questions and schedules appointments and tours.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Identifies, qualifies, and solicits business to achieve goals.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Meets with potential clients to discuss and understand their needs; conducts tours of the property and recommends appropriate event space and catering services.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Negotiates guest room rates, meeting room rentals, function space and hotel services within approved booking guidelines.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Secures business and maximizes revenue by upselling.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Develops and maintains relationships with clients and potential clients to produce additional business, to include attending community and networking events.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Entertains qualified clients per department guidelines.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Attends and represents the hotel at industry trade shows and conventions.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Composes and types routine correspondence, reports, sales contracts, and business proposals.</span></li><li><strong><span style=\"font-family:;font-size:10.0pt;font-family:;color:windowtext;\">MUST</span></strong><span style='font-family:\"Arial\",sans-serif;color:windowtext;'> be able to work a flexible shift that includes: Days, Afternoons, Nights and Weekends. Plus, work Holidays as well, if needed.</span></li></ul><p style='margin-right:0in;margin-left:.5in;font-size:17px;font-family:\"Times New Roman\",serif;color:#333333;'><strong><em><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:windowtext;'>Note: May be assigned other duties by supervisor or management</span></em></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;line-height:115%;font-family:\"Arial\",sans-serif;'>Education and Experience:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:115%;font-family:\"Arial\",sans-serif;font-size:13px;'>High School Diploma or equivalent</span></li><li><span style='line-height:115%;font-family:\"Arial\",sans-serif;font-size:13px;'>Bachelor’s Degree preferred</span></li><li><span style='line-height:115%;font-family:\"Arial\",sans-serif;font-size:13px;'>Minimum 1 year Catering Sales with the main focus on social events experience is preferred</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;line-height:115%;font-family:\"Arial\",sans-serif;'> </span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;line-height:115%;font-family:\"Arial\",sans-serif;'>Skills & Abilities:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:115%;font-family:\"Arial\",sans-serif;font-size:13px;'>Excellent organizational and time management skills</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:black;'>Excellent verbal and written communication skills</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:black;'>Knowledge of types of room set-ups, capacities, relation to type of events, etc.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:black;'>Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:black;'>Extensive knowledge of hotel and competitive market</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:black;'>Computer skills</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:black;'>Excellent inter-personal and sales related skills</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;line-height:115%;font-family:\"Arial\",sans-serif;'>Physical Requirements:</span></strong></p><ul style=\"list-style-type: disc;margin-left:-0.25in;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Able to work in a fast paced, stressful environment.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Must be able to lift up to 15 lbs. occasionally.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:10.0pt;color:windowtext;'>Ability to talk, hear, see, stand, walk, bend, kneel, stoop, crouch, crawl, climb, reach and perform repetitive motions.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:17px;font-family:\"Times New Roman\",serif;color:#333333;margin:0in;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:windowtext;'> </span></p><p id=\"isPasted\"><strong>Benefits:</strong></p><ul type=\"disc\"><li><strong>401k after 90 days, fully vested, company match to 3%</strong></li><li><strong>Medical (4 plan choices)</strong></li><li><strong>Dental (2 Plan choices)</strong></li><li><strong>Vision</strong></li><li><strong>Employee Assistance Program (EAP)</strong></li><li><strong>Flexible Spending Account (FSA)</strong></li><li><strong>Awesome Paid Time Off policy</strong></li><li><strong>Marriott Hotel Discounts Worldwide</strong></li><li><strong>Northwood Hospitality Discounts </strong></li><li><strong>Discounts at our Gallery Restaurant and Spa</strong></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:12.95pt;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;background:white;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'> </span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:12.95pt;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;background:white;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>EEO and ADA Statements</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:12.95pt;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;background:white;'><em><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:black;'>The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.</span></em></p></div></div></div></div></div></div></div></div></div></div>\n",
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"cityName": "Charlotte",
"postalCode": "28277",
"countrySubdivisionLevel1": {
"codeValue": "NC"
}
},
"nameCode": {
"shortName": "The Ballantyne, A Luxury Collection Hotel, Charlotte, NC, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/455531?cid=28535a81-a077-4ac3-b70a-3d60fc908666&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 16559
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/880caa45bf8167b73b5a074cbc76a1ec49ed83fa?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/8f2da73d-b6a0-4c2a-99b6-51f594822d0eJSONGET https://api.bluedoor.sh/job-postings/v1/sources/cc5e13eb-1fcc-476d-8d11-d58e2d3981c6JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/880caa45bf8167b73b5a074cbc76a1ec49ed83fa/eventsJSON