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Customer Service Representative

Lazyriverproducts · Tewksbury, MA, 01876 · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyLazyriverproducts
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationTewksbury, MA, United States
Work model-
Employment typePart Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-03-30 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

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Company jobsActive postings from Lazyriverproducts.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tewksbury.Open
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Linked records

CompanyLazyriverproducts
Sourceeae842b9-74d2-45a6-ae4b-0845acb0f5ec
ATS providerJazzHR / ApplyToJob

Description

Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers. The CSR  guides the guest through their retail experience and dispenses cannabis and cannabis products in a sales transaction . This position is responsible for providing the exact product selected by the guest and maintaining compliance throughout the entire dispensing and sales experience.  CSR's  work with direct supervision of Retail Leadership and reports directly to the General Manager. Core Responsibilities: Upsell LRP products. Process cash and debit payments for in-store and online customer purchases via Dutchie. Ensuring all transactions are verified with the correct quantities and product(s) Ensuring all transactions are accurate, compliant, and properly secured with the order’s POS receipt attached to the outside or inside the exit bag. Maintain organization and cleanliness of workstations and retail store. Follow LRP Cash Handling Policy and all job-related processes and procedures. Accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed. Maintain awareness of customer input and suggest changes to Retail-Leadership to improve upon both vendor and LRP products. Report customer complaints to Retail-Leadership promptly. Floor Sales Associate Core Responsibilities: Upsell LRP products. Greet customers as they enter the dispensary. Engage, upsell, and connect with customers. Educate customers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed. Education and Experience - A minimum of 2 years of experience in retail, customer service, or a related field is required. High School Diploma, GED or equivalent required. College degree preferred. Adult-Use Massachusetts Retail cannabis industry experience preferred. Experience with Dutchie or other Seed-to-Sale POS experience is a plus. Multilingual abilities to assist a diverse customer base is a plus. Physical Requirement/Work Environment - Retail store work environment. Must be able to work on your feet for duration of shift. Must be able to work without leaving workstation excessively outside of regular break. Must have the ability to perform work related activities for up to 8 hours a day including repetitive motions and use of hands. This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching. Must be able to lift, carry, and balance up to 30 pounds. Knowledge – Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Computer Software — Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel. Skills - Superior customer service skills. Excellent organizational, attention to detail, and analytical skills. Strong written and verbal communication skills. Ability to multi-task and adjust to shifting priorities in a fast-paced environment. Commitment to learning and continuous development. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Service Orientation — Actively looking for ways to help people; service-oriented. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Time Management — Managing one's own time and the time of others and multitasking. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Abilities - Ability to learn new computer software. Ability to handle and count cash and inventory-related items. Ability to educate consumers and connect with customers. Fluent in the English language, both verbal and written. Ability to adapt with software updates and procedures. Ability to handle and count inventory-related items. Ability to read small font on small labels to ensure compliance accuracy. Additional Requirements – Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry. Ability to work weekends and holidays if necessary. Reliable transportation. Job Information: Title:  Customer Service Representative Industry:  Adult-Use Cannabis (MA) Pay Rate:  $18.00/hour Location:  Tewksbury, MA Status:  Part-Time/Full-Time: TBD Pay Type:  Hourly Pay Status:  Non-exempt Schedule: TBD Commitment to Diversity, Equity and Inclusion: Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations. Check Out Our Website:  https://lazyriverproducts.com/about/ And Of Course, Don't Miss Out on all of our Amazing Deals  👀   Check Out our Menu

Full job record

Job ID87e2d7d1cbf312df460b10d7c343fd03e5229b23
Org ID1743bbfe-229a-4b13-a0e7-8aab26cd146e
Source IDeae842b9-74d2-45a6-ae4b-0845acb0f5ec
Board IDeae842b9-74d2-45a6-ae4b-0845acb0f5ec
Providerjazzhr
Provider Job KeyltpmywB9iF
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextTewksbury, MA, 01876
Department—
Team—
Employment Typepart_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMA
CityTewksbury
Salary RawUSD
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://lazyriverproducts.applytojob.com/apply/ltpmywB9iF/Customer-Service-Representative
Apply URLhttps://lazyriverproducts.applytojob.com/apply/ltpmywB9iF/Customer-Service-Representative
First Seen At2026-05-30 06:09:17Z
Last Seen At2026-06-06 10:52:53Z
Last Checked At2026-06-06 10:52:53Z
Last Changed At2026-05-30 06:09:17Z
Inactive At—
Source Posted At2026-03-30 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=lazyriverproducts/date=2026-06-06/2026-06-06T10-52-52-669Z-4c8f085319747d65b4a42d92fd0de9e965ee3134bd9052dbd20479e79f403fc2.json
Event Fields
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  "last_changed_at": "2026-05-30T06:09:17.332Z",
  "active_status": "active"
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Extensions
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    "heading": "Core Responsibilities: Upsell LRP products. Process cash and debit payments for in-store and online customer purchases via Dutchie. Ensuring all transactions are verified with the correct quantities and product(s) Ensuring all transactions are accurate, compliant, and properly secured with the order’s POS receipt attached to the outside or inside the exit bag. Maintain organization and cleanliness of workstations and retail store. Follow LRP Cash Handling Policy and all job-related processes and procedures. Accurately educate customers and consumers on products they are purchasing and\\/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed. Maintain awareness of customer input and suggest changes to Retail-Leadership to improve upon both vendor and LRP products. Report customer complaints to Retail-Leadership promptly. Floor Sales Associate Core Responsibilities: Upsell LRP products. Greet customers as they enter the dispensary. Engage, upsell, and connect with customers. Educate customers on products they are purchasing and\\/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed. Education and Experience - A minimum of 2 years of experience in retail, customer service, or a related field is required. High School Diploma, GED or equivalent required. College degree preferred. Adult-Use Massachusetts Retail cannabis industry experience preferred. Experience with Dutchie or other Seed-to-Sale POS experience is a plus. Multilingual abilities to assist a diverse customer base is a plus. Physical Requirement\\/Work Environment - Retail store work environment. Must be able to work on your feet for duration of shift. 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Excellent organizational, attention to detail, and analytical skills. Strong written and verbal communication skills. Ability to multi-task and adjust to shifting priorities in a fast-paced environment. Commitment to learning and continuous development. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Service Orientation — Actively looking for ways to help people; service-oriented. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Time Management — Managing one's own time and the time of others and multitasking. Monitoring — Monitoring\\/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Abilities - Ability to learn new computer software. Ability to handle and count cash and inventory-related items. Ability to educate consumers and connect with customers. Fluent in the English language, both verbal and written. Ability to adapt with software updates and procedures. Ability to handle and count inventory-related items. Ability to read small font on small labels to ensure compliance accuracy. Additional Requirements – Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry. Ability to work weekends and holidays if necessary. 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We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations.\n Check Out Our Website:  https:\\/\\/lazyriverproducts.com\\/about\\/\nAnd Of Course, Don't Miss Out on all of our Amazing Deals  👀   Check Out our Menu \",\n \"datePosted\": \"2026-03-30\",\n \"validThrough\": \"2026-06-28\",\n \"employmentType\": \"PART_TIME\",\n \"hiringOrganization\": {\n \"@type\": \"Organization\",\n \"name\": \"Lazy River Products\",\n \"sameAs\": \"https:\\/\\/lazyriverproducts.com\\/\",\n \"logo\": \"https:\\/\\/s3.amazonaws.com\\/resumator\\/customer_20230830201802_PEDYE5TRD7MH24P9\\/logos\\/20230919154643_LRP_Main_Logo.png\"\n },\n \"jobLocation\": {\n \"@type\": \"Place\",\n \"address\": {\n \"@type\": \"PostalAddress\",\n \"addressLocality\": \"Tewksbury\",\n \"addressRegion\": \"MA\",\n \"postalCode\": \"01876\"\n }\n },\n \"experienceRequirements\": \"Entry Level\",\n \"uniqueJobCode\": \"job_20251209162956_SMYYQNH7ZXIT32QM\",\n \"baseSalary\": {\n \"@type\": \"MonetaryAmount\",\n \"currency\": \"USD\",\n \"value\": {\n \"@type\": \"QuantitativeValue\",\n \"unitText\": \"HOUR\",\n \"minValue\": 18,\n \"maxValue\": 18\n }\n }\n}\n « Back to Jobs\n Lazy River Products\n Customer Service Representative",
    "html_title": "JazzHR » Job Listings",
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    "description_html": "<span style=\"font-size:18px;\"><b><u>Customer Service Representative \"CSR\"</u></b></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"background:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#202124;\">Lazy River Products' Customer Service Representatives \"CSR\" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers. The CSR </span></span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#040c28;\">guides the guest through their retail experience and dispenses cannabis and cannabis products in a sales transaction</span></span></span><span style=\"font-size:11pt;\"><span style=\"background:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#202124;\">. This position is responsible for providing the exact product selected by the guest and maintaining compliance throughout the entire dispensing and sales experience. </span></span></span></span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">CSR's </span></span><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Roboto;\"><span style=\"color:#202124;\">work with direct supervision of Retail Leadership and reports directly to the General Manager.</span></span></span></span><h1><b style=\"font-family:'Trebuchet MS', sans-serif;font-size:11pt;\"><span style=\"font-family:Roboto;\">Core Responsibilities:</span></b></h1><ul><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Upsell LRP products.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:8px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.3pt;\">Process </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">cash and debit payments for in-store and online customer purchases via Dutchie.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:8px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Ensuring all <span style=\"letter-spacing:-0.45pt;\">transactions </span>are<span style=\"letter-spacing:-0.9pt;\"> verified with </span>the correct quantities and product(s) </span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:8px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.45pt;\">Ensuring all transactions are </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.9pt;\">accurate, compliant, and </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">properly secured with the order’s POS receipt attached to the outside or inside the exit bag.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Maintain organization and cleanliness of workstations and retail store.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Follow LRP Cash Handling Policy and all job-related processes and procedures.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:13px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.3pt;\">Accurately educate </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.</span></span></span></span></li><li style=\"margin-right:65px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.3pt;\">Maintain </span></span><span style=\"font-family:Roboto;\">awareness of customer input and suggest changes to Retail-Leadership to improve upon both vendor and LRP products.</span></span></span></li><li style=\"margin-right:65px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Report customer complaints to Retail-Leadership promptly.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><b><span style=\"font-family:Roboto;\">Floor Sales Associate Core Responsibilities:</span></b></span></span><ul><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Upsell LRP products.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Greet customers as they enter the dispensary.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Engage, upsell, and connect with customers.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:13px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.3pt;\">Educate </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">customers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.</span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Education and Experience -</span></span></span></span></strong></h1><ul><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">A minimum of 2 years of experience in retail, customer service, or a related field is required.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">High School Diploma, GED or equivalent required.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">College degree preferred.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Adult-Use Massachusetts Retail cannabis industry experience preferred.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Experience with Dutchie or other Seed-to-Sale POS experience is a plus.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Multilingual abilities to assist a diverse customer base is a plus.</span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Physical Requirement/Work Environment -</span></span></span></span></strong></h1><ul><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Retail store work environment.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Must be able to work on your feet for duration of shift.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Must be able to work without leaving workstation excessively outside of regular break.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"font-weight:normal;\">Must have the ability to perform work related activities for up to 8 hours a day including repetitive motions and use of hands.</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#202124;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Must be able to lift, carry, and balance up to 30 pounds. </span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Knowledge – </span></span></span></span></strong></h1><ul><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Computer Software — </span></span><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel.</span></span></span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Skills -</span></span></span></span></strong></h1><ul><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Superior customer service skills.</span></span></span></span></li><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Excellent organizational, attention to detail, and analytical skills.</span></span></span></span></li><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Strong written and verbal communication skills.</span></span></span></span></li><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to multi-task and adjust to shifting priorities in a fast-paced environment.</span></span></span></span></li><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Commitment to learning and continuous development.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Service Orientation — Actively looking for ways to help people; service-oriented.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Time Management — Managing one's own time and the time of others and multitasking.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.</span></span></span></span></span></span></li></ul><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Abilities -</span></span></span></span></strong><ul><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to learn new computer software.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to handle and count cash and inventory-related items.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to educate consumers and connect with customers. </span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Fluent in the English language, both verbal and written.</span></span></span></span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to adapt with software updates and procedures.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to handle and count inventory-related items.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Ability to read small font on small labels to ensure compliance accuracy.</span></span></span></span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Additional Requirements –</span></span></span></span></strong></h1><ul><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to work weekends and holidays if necessary.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Reliable transportation.</span></span></span></span></li></ul><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Roboto;\">Job Information:</span></b><br><span style=\"font-family:Roboto;\">Title:  Customer Service Representative<br>Industry:  Adult-Use Cannabis (MA)<br>Pay Rate:  $18.00/hour <br>Location:  Tewksbury, MA<br>Status:  Part-Time/Full-Time: TBD<br>Pay Type:  Hourly<br>Pay Status:  Non-exempt<br>Schedule: TBD</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Roboto;\"><b>Commitment to Diversity, Equity and Inclusion:</b><br>Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations.</span><br><br><i><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Roboto;\">Check Out Our Website: <a href=\"https://lazyriverproducts.com/about/\" style=\"color:#467886;text-decoration:underline;\">https://lazyriverproducts.com/about/</a><br>And Of Course, Don't Miss Out on all of our Amazing Deals </span></span></span></i><i><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Segoe UI Emoji', sans-serif;\">👀</span></span></span></i><i><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Roboto;\"> <a href=\"https://lazyriverproducts.com/menu/\" style=\"color:#467886;text-decoration:underline;\">Check Out our Menu</a></span></span></span></i></span></span></span>",
    "description_text": "Customer Service Representative \"CSR\"\n Lazy River Products' Customer Service Representatives \"CSR\" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers. The CSR  guides the guest through their retail experience and dispenses cannabis and cannabis products in a sales transaction . This position is responsible for providing the exact product selected by the guest and maintaining compliance throughout the entire dispensing and sales experience.  CSR's  work with direct supervision of Retail Leadership and reports directly to the General Manager. Core Responsibilities:\n Upsell LRP products.\n Process cash and debit payments for in-store and online customer purchases via Dutchie.\n Ensuring all transactions are verified with the correct quantities and product(s)\n Ensuring all transactions are accurate, compliant, and properly secured with the order’s POS receipt attached to the outside or inside the exit bag.\n Maintain organization and cleanliness of workstations and retail store.\n Follow LRP Cash Handling Policy and all job-related processes and procedures.\n Accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.\n Maintain awareness of customer input and suggest changes to Retail-Leadership to improve upon both vendor and LRP products.\n Report customer complaints to Retail-Leadership promptly.\n Floor Sales Associate Core Responsibilities: Upsell LRP products.\n Greet customers as they enter the dispensary.\n Engage, upsell, and connect with customers.\n Educate customers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.\n Education and Experience -\n A minimum of 2 years of experience in retail, customer service, or a related field is required.\n High School Diploma, GED or equivalent required.\n College degree preferred.\n Adult-Use Massachusetts Retail cannabis industry experience preferred.\n Experience with Dutchie or other Seed-to-Sale POS experience is a plus.\n Multilingual abilities to assist a diverse customer base is a plus.\n Physical Requirement/Work Environment -\n Retail store work environment.\n Must be able to work on your feet for duration of shift.\n Must be able to work without leaving workstation excessively outside of regular break.\n Must have the ability to perform work related activities for up to 8 hours a day including repetitive motions and use of hands.\n This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.\n Must be able to lift, carry, and balance up to 30 pounds.\n Knowledge –\n Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products.\n Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.\n Computer Software — Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel.\n Skills -\n Superior customer service skills.\n Excellent organizational, attention to detail, and analytical skills.\n Strong written and verbal communication skills.\n Ability to multi-task and adjust to shifting priorities in a fast-paced environment.\n Commitment to learning and continuous development.\n Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.\n Service Orientation — Actively looking for ways to help people; service-oriented.\n Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.\n Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.\n Time Management — Managing one's own time and the time of others and multitasking.\n Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.\n Abilities - Ability to learn new computer software.\n Ability to handle and count cash and inventory-related items.\n Ability to educate consumers and connect with customers.\n Fluent in the English language, both verbal and written.\n Ability to adapt with software updates and procedures.\n Ability to handle and count inventory-related items.\n Ability to read small font on small labels to ensure compliance accuracy.\n Additional Requirements –\n Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry.\n Ability to work weekends and holidays if necessary.\n Reliable transportation.\n Job Information:\n Title:  Customer Service Representative\nIndustry:  Adult-Use Cannabis (MA)\nPay Rate:  $18.00/hour\nLocation:  Tewksbury, MA\nStatus:  Part-Time/Full-Time: TBD\nPay Type:  Hourly\nPay Status:  Non-exempt\nSchedule: TBD\n Commitment to Diversity, Equity and Inclusion:\nLazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations.\n Check Out Our Website:  https://lazyriverproducts.com/about/\nAnd Of Course, Don't Miss Out on all of our Amazing Deals  👀   Check Out our Menu",
    "jsonld_jobposting": {
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      "title": "Customer Service Representative",
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      "baseSalary": {
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      "datePosted": "2026-03-30",
      "description": "<span style=\"font-size:18px;\"><b><u>Customer Service Representative \"CSR\"</u></b></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"background:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#202124;\">Lazy River Products' Customer Service Representatives \"CSR\" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers. The CSR </span></span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"color:#040c28;\">guides the guest through their retail experience and dispenses cannabis and cannabis products in a sales transaction</span></span></span><span style=\"font-size:11pt;\"><span style=\"background:#ffffff;\"><span style=\"font-family:Roboto;\"><span style=\"color:#202124;\">. This position is responsible for providing the exact product selected by the guest and maintaining compliance throughout the entire dispensing and sales experience. </span></span></span></span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">CSR's </span></span><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Roboto;\"><span style=\"color:#202124;\">work with direct supervision of Retail Leadership and reports directly to the General Manager.</span></span></span></span><h1><b style=\"font-family:'Trebuchet MS', sans-serif;font-size:11pt;\"><span style=\"font-family:Roboto;\">Core Responsibilities:</span></b></h1><ul><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Upsell LRP products.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:8px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.3pt;\">Process </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">cash and debit payments for in-store and online customer purchases via Dutchie.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:8px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Ensuring all <span style=\"letter-spacing:-0.45pt;\">transactions </span>are<span style=\"letter-spacing:-0.9pt;\"> verified with </span>the correct quantities and product(s) </span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:8px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.45pt;\">Ensuring all transactions are </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.9pt;\">accurate, compliant, and </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">properly secured with the order’s POS receipt attached to the outside or inside the exit bag.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Maintain organization and cleanliness of workstations and retail store.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Follow LRP Cash Handling Policy and all job-related processes and procedures.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:13px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.3pt;\">Accurately educate </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.</span></span></span></span></li><li style=\"margin-right:65px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.3pt;\">Maintain </span></span><span style=\"font-family:Roboto;\">awareness of customer input and suggest changes to Retail-Leadership to improve upon both vendor and LRP products.</span></span></span></li><li style=\"margin-right:65px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Report customer complaints to Retail-Leadership promptly.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><b><span style=\"font-family:Roboto;\">Floor Sales Associate Core Responsibilities:</span></b></span></span><ul><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Upsell LRP products.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Greet customers as they enter the dispensary.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Engage, upsell, and connect with customers.</span></span></span></span></li><li class=\"MsoBodyText\" style=\"margin-right:13px;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"letter-spacing:-0.3pt;\">Educate </span></span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">customers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.</span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Education and Experience -</span></span></span></span></strong></h1><ul><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">A minimum of 2 years of experience in retail, customer service, or a related field is required.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">High School Diploma, GED or equivalent required.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">College degree preferred.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Adult-Use Massachusetts Retail cannabis industry experience preferred.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Experience with Dutchie or other Seed-to-Sale POS experience is a plus.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Multilingual abilities to assist a diverse customer base is a plus.</span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Physical Requirement/Work Environment -</span></span></span></span></strong></h1><ul><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Retail store work environment.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Must be able to work on your feet for duration of shift.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Must be able to work without leaving workstation excessively outside of regular break.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><span style=\"font-weight:normal;\">Must have the ability to perform work related activities for up to 8 hours a day including repetitive motions and use of hands.</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#202124;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Must be able to lift, carry, and balance up to 30 pounds. </span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Knowledge – </span></span></span></span></strong></h1><ul><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Computer Software — </span></span><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel.</span></span></span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Skills -</span></span></span></span></strong></h1><ul><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Superior customer service skills.</span></span></span></span></li><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Excellent organizational, attention to detail, and analytical skills.</span></span></span></span></li><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Strong written and verbal communication skills.</span></span></span></span></li><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to multi-task and adjust to shifting priorities in a fast-paced environment.</span></span></span></span></li><li style=\"margin-right:36px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Commitment to learning and continuous development.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Service Orientation — Actively looking for ways to help people; service-oriented.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Time Management — Managing one's own time and the time of others and multitasking.</span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.</span></span></span></span></span></span></li></ul><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Abilities -</span></span></span></span></strong><ul><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to learn new computer software.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to handle and count cash and inventory-related items.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to educate consumers and connect with customers. </span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Fluent in the English language, both verbal and written.</span></span></span></span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to adapt with software updates and procedures.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to handle and count inventory-related items.</span></span></span></span></li><li style=\"margin-right:36px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\"><span style=\"color:#000000;\">Ability to read small font on small labels to ensure compliance accuracy.</span></span></span></span></span></span></span></li></ul><h1><strong><span style=\"font-size:12pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\">Additional Requirements –</span></span></span></span></strong></h1><ul><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Ability to work weekends and holidays if necessary.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:Roboto;\">Reliable transportation.</span></span></span></span></li></ul><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Roboto;\">Job Information:</span></b><br><span style=\"font-family:Roboto;\">Title:  Customer Service Representative<br>Industry:  Adult-Use Cannabis (MA)<br>Pay Rate:  $18.00/hour <br>Location:  Tewksbury, MA<br>Status:  Part-Time/Full-Time: TBD<br>Pay Type:  Hourly<br>Pay Status:  Non-exempt<br>Schedule: TBD</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Roboto;\"><b>Commitment to Diversity, Equity and Inclusion:</b><br>Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations.</span><br><br><i><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Roboto;\">Check Out Our Website: <a href=\"https://lazyriverproducts.com/about/\" style=\"color:#467886;text-decoration:underline;\">https://lazyriverproducts.com/about/</a><br>And Of Course, Don't Miss Out on all of our Amazing Deals </span></span></span></i><i><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Segoe UI Emoji', sans-serif;\">👀</span></span></span></i><i><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Roboto;\"> <a href=\"https://lazyriverproducts.com/menu/\" style=\"color:#467886;text-decoration:underline;\">Check Out our Menu</a></span></span></span></i></span></span></span>",
      "jobLocation": {
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          "@type": "PostalAddress",
          "postalCode": "01876",
          "addressRegion": "MA",
          "addressLocality": "Tewksbury"
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      },
      "validThrough": "2026-06-28",
      "uniqueJobCode": "job_20251209162956_SMYYQNH7ZXIT32QM",
      "employmentType": "PART_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20230830201802_PEDYE5TRD7MH24P9/logos/20230919154643_LRP_Main_Logo.png",
        "name": "Lazy River Products",
        "@type": "Organization",
        "sameAs": "https://lazyriverproducts.com/"
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      "experienceRequirements": "Entry Level"
    }
  },
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    "id": "ltpmywB9iF",
    "title": "Customer Service Representative",
    "detailUrl": "https://lazyriverproducts.applytojob.com/apply/jobs/details/ltpmywB9iF?&"
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