Bespoke Relocation Manager_ 3 Month Secondment

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    "location": {
      "city": "Singapore",
      "state": "Singapore",
      "postalCode": "068899",
      "addressCountry": "Singapore"
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    "datePosted": "2025-12-18",
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    "description": "<p><span style=\"font-weight: bold\">Bespoke Relocation Manager</span></p>\n<p><span><span>Location - SGP and/Australia </span></span></p>\n<p><span><span>Job type – </span><span style=\"font-weight: bold\">Secondment – Fixed-Term Contract for 3 Months </span></span><span style=\"font-weight: bold\"> </span></p>\n<ul>\n<li>Start date 1st June 2026</li>\n</ul>\n<ul>\n<li><span><span>Ends 31st August 2026</span></span></li>\n</ul>\n<p><span><span>Contract type – Full time, 40 hours per week </span></span><span> </span></p>\n<p><span><span>Hybrid working – Three days office, two days remote</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Closing date</span><span> - 25th January 2026</span></span></span></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span><br></p>\n<p><span style=\"font-weight: bold\">The Role</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The Bespoke Relocation Manager is primarily responsible for managing the relocation services of our client’s most senior employees globally. The role-holder operates as a strategic business partner of our clients, providing them with an extraordinary level of support. It is imperative that the Bespoke Relocation Manager is able to think strategically, communicate effectively and find solutions to any issues that might arise.</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Moving countries for senior Executives that are typically time poor, travel extensively but have the highest standards of living and expectations can be challenging but it is often when these stakes are highest that we deliver our best work.</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We do not adopt a one service fits all approach to our services but tailor our programs to meet the specific requirement of the individual or family unit, whilst keeping within the confines of the client’s relocation policy.</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\"><br></span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">You will be part of a first-class global team who work in partnerships to exceed the expectations of our growing client base.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Full training and support will be provided. </span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Main Duties and Responsibilities</span></p>\n<p>You will be single point of coordination for employees and their families throughout their relocation process, working with our specialist partner network across various services including:</p>\n<p><br><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Household Goods Shipment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Sourcing and booking temporary </span><span>accommodation.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">School search <span>services.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Area <span>orientation.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Home finding assistance.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Tenancy negotiation and </span><span>renewals.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Settling in and tenancy <span>review.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Language and intercultural <span>training.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Departures services</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Expense Management</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Pet Services</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Client specific services</span></li>\n</ul>\n<p><br><br></p>\n<p>In addition to building ongoing working relationships, your daily tasks will also consist of</p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Building up close working relationships with Client Human Resources teams.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Understanding and adhering to client policies and <span>procedures.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Management and support of our partners including home-search/education consultants, inventory clerks, estate agents as well as household goods partners and DSPs to deliver the very best collective service.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Timely and accurately record updates into the company operating system (Ascent) as per company procedures.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Run reports from Ascent as <span>required.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Resolving any issues and </span><span>escalations.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Ability to project manage multiple employees moves across different clients and industries</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Cost and revenue control to maximize profitability for each client per relocation or </span><span>service.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Attending client reviews and presenting as <span>required.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Apply a concierge style to our services which can mean supporting unusual or challenging requests e.g. moving artwork, horses, boats…..sourcing domestic staff or hiring private jets</span></li>\n</ul>\n<p><span style=\"color: inherit\"> </span></p>\n<p><br></p>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"color: inherit\">Experience: Skills /Abilities &amp; Knowledge</span></span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Minimum of 5 years of Relocation Services experience is </span><span>required.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">In-house or on-site (client-side) experience <span>advantageous.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Knowledge of the end-to-end Relocation process to include third party involvement.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">General knowledge of household goods moving – import, export and third country moves (would be an advantage) or the skills to learn, interpret and understand this information.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Good understanding of customs documentation worldwide (would be an advantage) or the skills to learn, interpret and understand this process.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Knowledge of the APAC rental market is a plus.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Commercial awareness to maximize the profitability aspect of each relocation</span><br></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Ability to establish, build and maintain relationships both internally and externally</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Ability to display confidence and professionalism in all client </span><span>interactions.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Possess a consultative and proactive </span><span>approach.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Possess excellent written and verbal communication </span><span>skills.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Possess good presentation <span>skills.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Demonstrate a strong attention to detail and accuracy with data </span><span>management.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">The ability to multi- task and work well under <span>pressure.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Ability to speak an additional language would be </span><span>advantageous.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">The ability to be flexible in a changing working environment and work both as part of a team and/or independently.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Have the ability to think quickly and creatively and use your own initiative to solve <span>problems.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Demonstrate effective time management and organizational skills, with the ability to be flexible in an ever-changing working environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Willingness to learn new skills and to undertake continuous, professional </span><span>development.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Have a passion for delivering outstanding client </span><span>service.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Advanced skills in Microsoft Office (Excel, Power Point, Word and Outlook) would be an </span><span>advantage.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Open to global travel when </span><span>required.</span></span></li>\n</ul>\n<p><br><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Great Place </span><span>To</span><span> Work® Boilerplate</span></span></span><span> </span></p>\n<p><span><span>At the beginning of 2025, K2 was recertified globally as a Great Place </span><span>To</span><span> Work®</span><span>. </span></span><span> </span></p>\n<p><a href=\"https://www.greatplacetowork.com/\" target=\"_blank\" rel=\"noopener noreferrer\"><span><span>Great Place<span> </span></span><span>To</span><span><span> </span>Work®</span></span></a><span><span> is the global authority on workplace culture. To obtain the Great Place </span><span>To</span><span> Work® accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute </span><span>new ideas</span><span>, and is able to access the resources that they need to thrive in their role.</span></span><span> </span></p>\n<p><span><span>As part of the Great Place </span><span>To</span><span> Work® certification, companies are scored within areas including trust, values, and leadership. K2’s</span><span> Trust Index score is 90%</span><span>, o</span><span>ur Values score is 88%</span><span>, and o</span><span>ur Leadership Effectiveness score is 92%.</span><span> These scores </span><span>provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? A passionate team, perfectly positioned to deliver an exceptional customer experience.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>K2 are</span><span> a Disability Confident Committed </span><span>Employer</span><span>.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.</span></span><span> </span></p>\n<p><span><br></span><span> </span></p>\n<p><span><span>Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>All candidates </span><span>require</span><span> proof that they have the right to work. Satisfactory references will be </span><span>required</span><span> and undertake a pre-employment health </span><span>check</span><span>.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>Please contact the HR team at </span></span><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\"><span><span>[email protected]</span></span></a><span><span> if you need reasonable adjustments to </span><span>participate</span><span> in the recruitment process.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>We look forward to hearing from you.</span></span><span> </span></p>\n<p> </p>",
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