Hospitality Extended-Stay Regional Manager

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    "description": "<div style=\"border-bottom:none 1pt; padding:0in 0in 2pt 0in\">\n<p style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong>POSITION SUMMARY</strong></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\">The Extended-Stay Regional Manager is responsible for driving the optimal performance of our extended-stay portfolio by overseeing all pre-opening activities, providing operational leadership, ensuring consistent brand standards, and supporting property teams as taskforce resources as needed. This role ensures that every extended-stay property operates efficiently, delivers excellent guest experiences, and achieves financial and operational goals. Anticipated start date fall 2026.&nbsp;</span></p>\n</div>\n\n<div style=\"border-bottom:none 1pt; padding:0in 0in 2pt 0in\">\n<hr />\n<p style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</strong></span></p>\n</div>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Pre-Opening &amp; Launch Support</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Lead all pre-opening activities, including staff onboarding, asset preparedness, system setup, compliance checks, and operational readiness.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Develop and implement property-specific launch plans to ensure smooth openings.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Partner with construction, design, and ownership to transition properties seamlessly from development and construction to operations.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Financial Performance and KPI Management</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Partner with asset management, property leadership and above property leaders to develop budgets and forecasts and to track, analyze, benchmark, and monitor key performance indicators (KPIs), including occupancy, ADR, revenue, labor, flow-through, and other metrics.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Analyze performance data and implement corrective actions when KPIs are not met.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Drive profitability through cost control, efficient labor management, and vendor negotiations.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Drive revenue through consistent and effective revenue management strategies.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Operational Oversight</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Provide leadership and direct oversight of extended-stay properties to ensure consistency in guest service, housekeeping, maintenance, and administrative operations.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Monitor compliance with brand, legal, and safety standards.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ensure consistent execution of operational leadership, brand standards and guest experience expectations across all venues.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Taskforce &amp; Crisis Support</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Serve as a taskforce leader for openings, transitions, underperforming operations and as properties experience staffing gaps, performance challenges, or operational crises.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Provide hands-on support for opening, stabilization, ongoing operations, and when required, restoring performance to expected standards.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Guest Experience</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ensure a consistent, high-quality guest experience across the portfolio.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Monitor and maintain high guest satisfaction across all properties.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Address and/or resolve guest feedback, complaints and comments promptly and professionally.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Team Leadership, Training &amp; Development</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Recruit and hire property-level leadership team members and assist leadership team with hiring line-level staff.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Train property-level leaders and staff in extended-stay operations, guest relations, systems, and brand standards.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Develop training materials, programs, and SOPs to ensure consistency in service, product knowledge, and operational standards.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Mentor managers to build strong leadership pipelines, accountability, team engagement and reduce turnover.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Foster a positive and performance-driven culture.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Conduct regular team meetings, performance evaluations, and training initiatives.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Consistency &amp; Quality Assurance</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Conduct regular site visits and audits to verify and monitor operational excellence and adherence to brand standards.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Create best practices to ensure consistent guest experience across all extended-stay locations.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Recommend and implement process improvements to increase efficiency, profitability, and guest satisfaction.</span></li>\n</ul>\n\n<div style=\"page-break-after:always\"><span style=\"display:none\">&nbsp;</span></div>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#000000\">SUPERVISORY RESPONSIBILITIES</span></strong></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Directly supervise extended stay hotel leaders. Carry out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable laws. Responsibilities include interviewing, hiring, developing, and training employees with assistance from human resources; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</span></p>\n\n<div style=\"page-break-after:always\"><span style=\"display:none\">&nbsp;</span></div>\n\n<p style=\"text-align:justify\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#000000\">JOB REQUIREMENTS</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">5+ years proven experience in hotel extended-stay management at the regional or multi-property level.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Strong financial acumen with experience in budgeting, forecasting, and P&amp;L oversight.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Strong understanding of extended-stay guest needs and operational models.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Demonstrated success in opening new properties and leading pre-opening processes is preferred but not required.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Strong interpersonal, leadership, communication, and training skills.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">High attention to detail.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Guest focused and service oriented.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ability to travel frequently to support portfolio properties.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Success Metrics</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Properties open on-time, on-budget, and operationally ready.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Consistent achievement of portfolio-wide KPI targets.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">High team engagement, satisfaction, and retention.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">High guest satisfaction and guest experience ratings across the portfolio.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Properties stabilized quickly and when taskforce support is provided.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">High brand compliance and property inspection scores.</span></li>\n</ul>\n\n<div style=\"border-bottom:none 1pt; padding:0in 0in 3pt 0in\">\n<div style=\"page-break-after:always\"><span style=\"display:none\">&nbsp;</span></div>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#000000\">EDUCATION and/or EXPERIENCE</span></strong></span></p>\n</div>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Bachelor&rsquo;s Degree preferred in related field; and/or 5 plus years of equivalent experience in hotel extended-stay management at the regional or multi-property level.</span></p>\n\n<div style=\"border-bottom:none 1pt; padding:0in 0in 3pt 0in\">\n<div style=\"page-break-after:always\"><span style=\"display:none\">&nbsp;</span></div>\n\n<p style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#000000\">COMPANY VALUES</span></strong></span></p>\n</div>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#000000\">Do the Right Thing.</span></strong><span style=\"color:#000000\">&nbsp; Act Ethically.&nbsp; We are responsible for our words, our actions and our results.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#000000\">Build Relationships for Life.</span></strong><span style=\"color:#000000\">&nbsp; At Work. At Home. In the Community.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#000000\">Solve It.</span></strong><span style=\"color:#000000\">&nbsp; Deliver results through innovation, creative thinking, and problem solving.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"color:#000000\">Have Fun.</span></strong><span style=\"color:#000000\">&nbsp; Perform at Your Best. Celebrate Successes. </span></span></li>\n</ul>\n",
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