SENIOR EPIC APPLICATIONS INFORMATICIST

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    "description": "<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>About Us:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Callen-Lorde is a nationally recognized leader in community-based healthcare. Since the days of Stonewall, we have provided excellent, comprehensive care&mdash;free of judgment and regardless of ability to pay. We are committed to fostering an environment where all individuals receive equal dignity and respect in healthcare services.</span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Beyond patient care, Callen-Lorde engages in research, advocacy, and education to advance equitable access to healthcare for all communities.</span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Our Mission</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York&rsquo;s lesbian, gay, bisexual, and transgender communities &mdash; in all their diversity &mdash; regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.</span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>About the Role:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Callen-Lorde is seeking an Applications Informaticist (AI) to support and optimize our clinical and operational technology systems, including Epic EHR and other key platforms. This role is essential in ensuring our systems are efficient, integrated into workflows, and aligned with our mission to provide high-quality, inclusive healthcare.</span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">The AI partners across departments to analyze workflows, improve system performance, and enhance the end-user experience. This is a highly collaborative role that works closely with internal teams, vendors, and leadership to drive continuous improvement.</span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>As a Senior Epic Applications Informaticist at Callen-Lorde, you key responsibilities will include:</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Analyze workflows and business processes to identify inefficiencies and recommend system-based solutions</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Serve as a liaison between end-users, Technology teams, and vendors to support application performance and enhancements</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide technical support for Epic and other clinical, operational, and administrative systems, including troubleshooting and issue resolution</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Configure, maintain, and optimize applications to ensure alignment with clinical and operational workflows</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor system performance, data integrity, and compliance with HIPAA and organizational standards</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Support system upgrades, implementations, and continuous improvement initiatives</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Develop reports, dashboards, and insights to inform decision-making and performance tracking</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Train end-users and create clear documentation to support system adoption and best practices</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaborate cross-functionally to prioritize system enhancements and improve user experience</span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p dir=\"ltr\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><strong>Work Schedule:</strong></strong></span></p>\n\n<p dir=\"ltr\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Callen-Lorde is open Monday through Friday. This is a full-time position</span></p>\n\n<p dir=\"ltr\">&nbsp;</p>\n\n<p dir=\"ltr\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><strong>Benefits:&nbsp;</strong></strong></span></p>\n\n<p dir=\"ltr\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.&nbsp;</span></p>\n",
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ability to explain technical concepts to diverse users and develop effective working relationships.</span></span></span></li>\n\t<li style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Proficiency with healthcare and enterprise applications, EHR systems, and supporting databases. </span></span></span></li>\n\t<li style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Analytical thinking and attention to detail, with the ability to identify system trends and areas for improvement. </span></span></span></li>\n\t<li style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Experience working collaboratively with clinical, operational, and IT teams. </span></span></span></li>\n\t<li style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Strong computer skills, including familiarity with database systems and MS Project, MS Suite, as well as knowledge and experience working with electronic medical records systems preferred </span></span></span></li>\n\t<li style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Excellent written and verbal communication skills to effectively communicate technical information to both technical and non-technical audiences. </span></span></span></li>\n\t<li style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Ability to build rapport and work effectively with diverse teams. </span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Desired Characteristics</span></b>   </span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience in healthcare technology training or working in a Federally Qualified Health Center (FQHC) setting. </span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Medical, dental, and/or behavioral health background. </span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience with other HIT systems, such as Artera, Azara, Healthix, Abridge, Ritefax, XVWeb. </span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:14px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience with project management tools, such as Asana. </span></span></li>\n\t<li style=\"margin-left:14px;margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Commitment to the mission of Callen-Lorde.</span></span></span></span></li>\n</ul>",
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