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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><strong><span style=\"font-size: 18px;\"><em><u>*Must have a Medical Interpreter Certification and BCLS Certification to be considered for this position*</u></em></span></strong><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p><br></p><p>At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your clinical skills, this may be the position for you. We offer competitive pay, great benefits with a culture to match.</p><p id=\"isPasted\"><strong>POSITION SUMMARY</strong></p><p>The Interpreter translates for medical and clerical staff foreign language spoken by CCHS patients and family members. The Interpreter assists and instructs patients from the time they enter the system, to delivery of care, and through follow up and assists staff in their efforts to communicate effectively with non-English speaking patients and helps staff gain cultural competence needed to adequately serve patients.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p>1.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provides translation assistance according to established policies and standards: Assists with application process at check-in, initiation of the history and physical assessment, translates and instructs patient during health care visit, and assists health care provider during visit as indicated or requested.</p><p>2.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Answers foreign language phone line and responds to patients&rsquo; inquiries according to office telephone protocol.</p><p>3.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Retrieves messages from foreign language phone lines, translates, and gives to nurse.</p><p>4.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provides follow-up calls to patient with nurse&rsquo;s or provider&rsquo;s response to health care concerns. Initiates calls to patients for information needed to complete medical record and to assist in the billing process.</p><p>5.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Maintains a resource list of services available for non-English speaking patients. Translates written materials.</p><p>6.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Answers inquiries; communicates policies, procedures, and standards to patient, patient&rsquo;s family, and visitors.</p><p>7.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provides teaching to patients and families per provider instructions. Explains discharge instructions and guide patients to CCHS pharmacy, when appropriate.</p><p>8.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Represents CCHS at cultural events, i.e. Latino Memphis.</p><p>9.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Assists at the front desk as needed.</p><p>10.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Performs other duties as required.</p><p><strong>POSITION REQUIREMENTS</strong></p><p>Education: High school diploma or equivalent.</p><p>Experience: Fluent foreign language speaker. Ability to speak and write language. Knowledge of medical terminology.</p><p>Licenses or Certifications: <strong>Must have a Medical Interpreter Certification and&nbsp;</strong><strong>BCLS Certification</strong></p><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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