Development Operations Associate

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    "description": "<p><span style=\"color: rgb(242, 171, 43); font-size: 12pt; font-weight: bold\">ABOUT SPARK MICROGRANTS</span></p>\n<p><span style=\"font-size: 10pt\">Spark MicroGrants believes in a world where everyone lives with dignity and determines their own positive future. Spark has worked in 1000+ villages in 6 countries and has pioneered a community-driven development model in sub-Saharan Africa. Spark works with NGO and Government partners to scale the model's adoption and impact on rural communities - on their own terms. Our model combines facilitated community meetings with a small, discretionary grant to catalyze local action and institution building. Read more about our </span><a href=\"https://www.sparkmicrogrants.org/the-spark-process\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 10pt\">Approach</span></a><span style=\"font-size: 10pt\">, </span><a href=\"https://www.sparkmicrogrants.org/impact\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 10pt\">Impact </span></a><span style=\"font-size: 10pt\">and </span><a href=\"https://www.sparkmicrogrants.org/about-spark#about-our-values\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 10pt\">Values </span></a><span style=\"font-size: 10pt\">on our </span><a href=\"https://www.sparkmicrogrants.org/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 10pt\">website</span></a><span style=\"font-size: 10pt\">. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(242, 171, 43); font-size: 12pt; font-weight: bold\">WHO YOU ARE </span></p>\n<p><span style=\"font-size: 10pt\">We’re seeking a highly organized, proactive Development Operations Associate to support the Spark MicroGrants’ Growth Team and CEO. This is a 40 hour per week role (but for experienced candidates we may consider 30 hours per week) supporting a global, fast-moving organization.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">You’ll help manage complex scheduling and calendars, coordinate international travel, and keep priorities on track across teams and time zones. You bring structure, clarity, and follow-through to a wide range of operational and administrative tasks. You’re detail-oriented, dependable, and have strong judgment. You communicate clearly, are adept at extracting compelling learnings and updates from across teams to share externally, yet handle sensitive information with discretion. You’re also curious and forward-thinking — interested in exploring new tools (including AI) to improve efficiency and ways of working that anticipate needs before they arise.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Above all, you’re energized by supporting mission-driven work and helping a leader operate at their best.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(242, 171, 43); font-size: 12pt; font-weight: bold\">RESPONSIBILITIES</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Scheduling &amp; Calendar Management</span></p>\n<p><span style=\"font-size: 10pt\">Year One Goal: Establish a streamlined, proactive calendar system that prioritizes the CEO’s time toward highest-impact relationships and decisions.</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Manage executive and organizational calendars, ensuring internal and external meetings, travel, and events are synchronized and aligned with priorities across regions. </span></li>\n<li><span style=\"font-size: 10pt\">Coordinate scheduling across multiple time zones and stakeholders.</span></li>\n<li><span style=\"font-size: 10pt\">Partner with Chief of Staff and senior leaders to enable CEO to make progress on priorities.<br></span><br></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Travel &amp; Logistics</span></p>\n<p><span style=\"font-size: 10pt\">Year One Goal: Build a seamless, reliable process for travel that supports global movement, prioritizes security, and ensures the CEO and leadership team is able to use time effectively and efficiently.</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Plan and coordinate international travel, including flights, visas, accommodations, and itineraries.</span></li>\n<li><span style=\"font-size: 10pt\">Anticipate and troubleshoot logistics to ensure smooth, end-to-end travel experiences.</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate planning and logistics for events, gatherings, and conferences. <br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Fundraising &amp; Donor Partner Engagement Support</span></p>\n<p><span style=\"font-size: 10pt\">Year One Goal: Establish well-organized approaches to maintaining up-to-date growth team records and compelling organizational updates that enable efficient, high-quality stewardship of donor partners.  </span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Coordinate check-ins with team leads to gather program updates and lessons learned for external reporting.</span></li>\n<li><span style=\"font-size: 10pt\">Support the drafting of donor briefs, reports, and proposals.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure growth team trackers and databases are well organized and kept up-to-date. </span></li>\n<li><span style=\"font-size: 10pt\">Manage donor acknowledgment letters.</span></li>\n<li><span style=\"font-size: 10pt\">Research and support shortlisting of potential funding opportunities. <br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">External Communications Support</span></p>\n<p><span style=\"font-size: 10pt\">Year One Goal: Create consistent, timely, and well-managed communication workflows that strengthen relationships with funders and partners.</span><span style=\"font-size: 10pt\"><br></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Help track key relationships and ensure timely outreach and responses.</span></li>\n<li><span style=\"font-size: 10pt\">Draft and manage external communications, including emails and follow-ups.</span></li>\n<li><span style=\"font-size: 10pt\">Support coordination of materials and communications tied to fundraising and partnerships.</span></li>\n<li><span style=\"font-size: 10pt\">Support review, categorization, and management of core language, stories and photos. <br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Operations &amp; Administration</span></p>\n<p><span style=\"font-size: 10pt\">Year One Goal: Strengthen operational systems and organization to improve efficiency, visibility, and day-to-day effectiveness.</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Manage expense reporting for organizational systems and CEO.</span></li>\n<li><span style=\"font-size: 10pt\">Support light office management and administrative needs (e.g. building access, accounts set up).</span></li>\n<li><span style=\"font-size: 10pt\">Manage both Spark’s general email address(es) and hard copy mail, sharing incoming messages with relevant departments in a timely manner.</span></li>\n<li><span style=\"font-size: 10pt\">Identify and implement improvements to streamline workflows and tools (e.g. AI explorations). </span></li>\n<li><span style=\"font-size: 10pt\">Other operational support as required (e.g. managing charitable registrations, serving as U.S. procurement point of contact, tracking process metrics).<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What You Bring</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">3–5 years of development or operations experience, ideally supporting a CEO or senior leader in a global, mission-driven organization.</span></li>\n<li><span style=\"font-size: 10pt\">Proven ability to manage complex calendars, coordinate international travel, and support cross-time zone collaboration.</span></li>\n<li><span style=\"font-size: 10pt\">Strong organizational skills and attention to detail, with the ability to prioritize and follow through in a fast-paced environment.</span></li>\n<li><span style=\"font-size: 10pt\">Excellent written and verbal communication skills, with sound judgment and discretion.</span></li>\n<li><span style=\"font-size: 10pt\">Comfort working independently while anticipating needs and proactively solving problems.</span></li>\n<li><span style=\"font-size: 10pt\">Curiosity and openness to new tools and ways of working, including interest in leveraging AI to improve efficiency.</span></li>\n<li><span style=\"font-size: 10pt\">Experience working with Customer Relationship Management (CRM) platforms such as Salesforce.</span></li>\n<li><span style=\"font-size: 10pt\">A high level of professionalism paired with a genuine interest in supporting mission-driven work.<br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(242, 171, 43); font-size: 12pt; font-weight: bold\">OTHER INFORMATION</span></p>\n<p><span style=\"color: rgb(72, 65, 63); font-size: 10pt; text-decoration: underline\">Job Location:</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\"> Commuting distance to New York City (this is potentially a hybrid role, but at least 2-3 days per week working from the New York City office is expected)</span></p>\n<p><span style=\"color: rgb(72, 65, 63); font-size: 10pt; text-decoration: underline\">Reporting to:</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\"> Growth Director</span></p>\n<p><span style=\"color: rgb(72, 65, 63); font-size: 10pt; text-decoration: underline\">Start Date:</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\"> As soon as possible</span></p>\n<p><span style=\"color: rgb(72, 65, 63); font-size: 10pt; text-decoration: underline\">Salary:</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\"> This position offers a salary range of approximately </span><span style=\"color: rgb(72, 65, 63); font-size: 10pt; font-weight: bold\">$55,000–$65,000</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\">, with final compensation based on experience and skills. We provide a comprehensive benefits package, including </span><span style=\"color: rgb(72, 65, 63); font-size: 10pt; font-weight: bold\">100% employer-paid health insurance premiums for employees and 50% coverage for dependents</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\">, a </span><span style=\"color: rgb(72, 65, 63); font-size: 10pt; font-weight: bold\">401(k) plan with a 3% employer contribution</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\">, </span><span style=\"color: rgb(72, 65, 63); font-size: 10pt; font-weight: bold\">generous paid leave</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\">, and a </span><span style=\"color: rgb(72, 65, 63); font-size: 10pt; font-weight: bold\">professional development stipend</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\">, among other benefits. (Salary and benefits would be reviewed and adjusted if hired at 30 hours per week instead of 40 hours per week.)</span></p>\n<p><span style=\"color: rgb(72, 65, 63); font-size: 10pt; text-decoration: underline\">Probation period:</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\"> Three months probation period with learning and performance objectives</span></p>\n<p><span style=\"color: rgb(72, 65, 63); font-size: 10pt; text-decoration: underline\">How to Apply:</span><span style=\"color: rgb(72, 65, 63); font-size: 10pt\"> Follow the link to apply:  <a href=\"https://sparkmicrogrants.bamboohr.com/careers/169\" target=\"_blank\" rel=\"noopener noreferrer\">https://sparkmicrogrants.bamboohr.com/careers/169</a> <br><br></span></p>\n<p><span style=\"color: rgb(242, 171, 43); font-size: 12pt; font-weight: bold\">SAFEGUARDING</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Our safeguarding follows a do no harm principle. All Spark staff are expected to respect and uphold the safeguarding procedures and principles to minimize harm to stakeholders, program participants, and the environment, in compliance with the World Bank Environmental and Social Framework </span><span style=\"font-size: 10pt\">and national legislation in the countries where we operate. <br><br></span></p>\n<p><span style=\"color: rgb(242, 171, 43); font-size: 12pt; font-weight: bold\">EQUAL OPPORTUNITY EMPLOYER</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Spark Microgrants provides equal employment and advancement opportunities to all individuals. Employment decisions at Spark are based on merit, qualifications, and abilities. Spark does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, marital status, or any other characteristic protected by the law. Spark will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship to daily operations.</span></p>",
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