Junior IT Administrator

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    "url": "https://careers-decisionpointcorp.icims.com/jobs/3595/junior-it-administrator/job",
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    "title": "Junior IT Administrator",
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    "datePosted": "2024-06-17T08:31:45.835Z",
    "description": "<h2>Overview</h2>\n<p>DecisionPoint Corporation is seeking a <strong>Junior IT Administrator</strong> to join the team! The Junior IT Administrator works closely with senior IT staff to ensure the availability, reliability, and security of company systems, applications, and end-user devices. Responsibilities include user account management, workstation deployment, troubleshooting hardware and software issues, supporting Microsoft 365 and cloud services, maintaining IT documentation, and assisting with compliance initiatives such as CMMC, NIST, and organizational security policies. </p>\n<p> </p>\n<p>The ideal candidate is customer-focused, technically proficient, and eager to develop their skills in systems administration, networking, cybersecurity, and IT operations within a growing business environment. </p>\n<p> </p>\n<p><em>This is a hybrid position requiring onsite work in Reston, VA, 2–3 days per week.</em></p>\n<h2>Duties & Responsibilities</h2>\n<ul>\n <li>Provide Tier 1 and Tier 2 technical support for approximately 200 end users. </li>\n</ul>\n<ul>\n <li>Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. </li>\n</ul>\n<ul>\n <li>Manage user accounts, permissions, and group memberships in Active Directory and Microsoft 365. </li>\n</ul>\n<ul>\n <li>Assist with the administration of Microsoft 365, Azure/Entra ID, and cloud-based services. </li>\n</ul>\n<ul>\n <li>Monitor and respond to service desk tickets, ensuring timely resolution and escalation when necessary. </li>\n</ul>\n<ul>\n <li>Support network infrastructure, including switches, wireless access points, VPN connectivity, and printers. </li>\n</ul>\n<ul>\n <li>Perform system updates, patch management, and endpoint maintenance. </li>\n</ul>\n<ul>\n <li>Assist with backup, recovery, and disaster recovery activities. </li>\n</ul>\n<ul>\n <li>Support cybersecurity initiatives, including MFA administration, endpoint protection, vulnerability remediation, and security awareness efforts. </li>\n</ul>\n<ul>\n <li>Maintain accurate IT asset inventories, system documentation, and standard operating procedures. </li>\n</ul>\n<ul>\n <li>Assist with audits and compliance requirements, including CMMC Level 2 and NIST SP 800-171 controls. </li>\n</ul>\n<ul>\n <li>Participate in onboarding and offboarding activities for employees and contractors. </li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. </li>\n</ul>\n<ul>\n <li>0–3 years of IT support, help desk, or systems administration experience. </li>\n</ul>\n<ul>\n <li>Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Fundamentals, or equivalent are desirable.  </li>\n</ul>\n<p> </p>\n<p><strong>Why This Role Matters:</strong> </p>\n<p> </p>\n<p>The Junior IT Administrator plays a critical role in ensuring employees have reliable, secure, and efficient access to the technology systems required to support daily business operations. This position helps maintain the stability and security of the organization's IT infrastructure while providing timely support to approximately 200 users. By managing user accounts, devices, and technical issues, the Junior IT Administrator minimizes downtime and enhances workforce productivity. The role also supports cybersecurity and compliance initiatives, helping protect company and customer data while maintaining adherence to regulatory and contractual requirements. </p>\n<h2>Our Equal Employment Opportunity Policy</h2>\n<ul>\n <li><strong>EEO and Affirmative Action Policy:</strong> DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.</li>\n <li><strong>Pay Transparency Policy:</strong> In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.</li>\n <li><strong>Authorization to Share Resume and Personal Information:</strong> By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.</li>\n</ul>",
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          "postalCode": "20190",
          "addressRegion": "VA",
          "streetAddress": "11911 Freedom Drive",
          "addressCountry": "US",
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    "validThrough": "2027-06-17T08:31:45.835Z",
    "employmentType": "FULL_TIME",
    "responsibilities": "- Provide Tier 1 and Tier 2 technical support for approximately 200 end users. \r\n- Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. \r\n- Manage user accounts, permissions, and group memberships in Active Directory and Microsoft 365. \r\n- Assist with the administration of Microsoft 365, Azure/Entra ID, and cloud-based services. \r\n- Monitor and respond to service desk tickets, ensuring timely resolution and escalation when necessary. \r\n- Support network infrastructure, including switches, wireless access points, VPN connectivity, and printers. \r\n- Perform system updates, patch management, and endpoint maintenance. \r\n- Assist with backup, recovery, and disaster recovery activities. \r\n- Support cybersecurity initiatives, including MFA administration, endpoint protection, vulnerability remediation, and security awareness efforts. \r\n- Maintain accurate IT asset inventories, system documentation, and standard operating procedures. \r\n- Assist with audits and compliance requirements, including CMMC Level 2 and NIST SP 800-171 controls. \r\n- Participate in onboarding and offboarding activities for employees and contractors. ",
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