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Customer Service Representative

3ffb2f96 2a08 4de5 90be 95ea774ffa6f 19000101 000001 · GALLATIN, TN, US, GALLATIN, TN · Active · $21–$25 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3ffb2f96 2a08 4de5 90be 95ea774ffa6f 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationGALLATIN, TN, United States
Work model-
Employment type-
Salary$21–$25 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 3ffb2f96 2a08 4de5 90be 95ea774ffa6f 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in GALLATIN.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company3ffb2f96 2a08 4de5 90be 95ea774ffa6f 19000101 000001
Sourceb6709425-e9bd-48f5-bc14-cbb0d12f376b
ATS providerADP Workforce Now Recruiting

Description

Associated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more! As a Customer Service Representative (CSR), you are a key member of one of the nation’s fastest growing companies. Rather than working in a call-center environment, here the CSR will form tactical business relationships with specific sales partners and customers to ensure that the needs of both are met in a timely and efficient manner. The CSR serves as a liaison to provide product information, solutions, and excellent customer service. With a focus on accuracy and efficiency, the CSR plays a vital role in maintaining the standards that have made Associated Packaging, Inc. an industry leader for many years. The Customer Service Representative (CSR) will act as a liaison and provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients. Responsibilities: Answer customers' questions about products, prices, and availability. Process customer invoices, bills of lading, and purchase orders relative to material and machinery. Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing. Process invoices through customer portals and websites as they require Obtain vendor quotes and communicate pricing to customers and salespeople. Process vendor payables. Research and resolve billing issues. Confirm freight rates and invoicing with freight carriers. Assist sales team in researching and resolving customer needs. Participate in physical inventory and cycle counts of materials and parts. Review purchasing reports and place stock orders accordingly. Coordinate with vendors and customers to resolve problems on damaged items. Verify outbound orders. Monitor market conditions, product innovations, and competitors' products, prices, and sales. Special projects as assigned. Qualifications & Required Competencies: Bachelor's Degree preferred High School Diploma (or GED or High School Equivalence Certificate) required. Knowledgeable of Microsoft Office products (Word, Excel, Outlook) Understanding the implications of new information for both current and future problem-solving and decision-making. Excellent written and verbal communication skills Organized, multi-task, high-paced, team player. Why work at Associated Packaging, Inc.? Longevity - Associated Packaging, Inc. has been providing packaging solutions for companies since 1977. Stability - Even during times of recession and economic uncertainty, Associated Packaging, Inc. has remained financially strong and experienced tremendous growth. Customer Service - We focus on partnering with our customers to find and maintain the best solution possible for their packaging needs. Our customers consider us problem solvers and profit enhancers. Our People - At Associated Packaging, Inc., people are our greatest asset. We value each employee and know that great success comes from a great team.

Full job record

Job ID875a4f5ccd1d48c99b9ebe3adaa0e2e6fdaef2aa
Org ID11cee351-8e6c-4c82-9fad-c3f9bfe734b3
Source IDb6709425-e9bd-48f5-bc14-cbb0d12f376b
Board IDb6709425-e9bd-48f5-bc14-cbb0d12f376b
Provideradp_workforcenow
Provider Job Key593279
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextGALLATIN, TN, US, GALLATIN, TN
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionTN
CityGALLATIN
Salary Raw21.00 To 25.00 (USD) Annually
Salary Min21
Salary Max25
Salary CurrencyUSD
Salary Periodyear
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First Seen At2026-05-31 18:50:19Z
Last Seen At2026-06-06 12:32:10Z
Last Checked At2026-06-06 12:32:10Z
Last Changed At2026-06-06 12:32:10Z
Inactive At—
Source Posted At2026-05-22 20:45:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3ffb2f96-2a08-4de5-90be-95ea774ffa6f|19000101_000001/date=2026-06-06/2026-06-06T12-32-09-476Z-8514c137f6cb5e7f2172d72a8824c634df82e0680670a6a8cfe7af1ece57403d.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><p><br></p><p id=\"isPasted\" style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color: rgb(41, 105, 176);\">Associated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more!</span></strong></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(65, 65, 65);\">&nbsp;</span></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>As a Customer Service Representative (CSR), you are a key member of one of the nation&rsquo;s fastest growing companies. &nbsp;Rather than working in a call-center environment, here the CSR will form tactical business relationships with specific sales partners and customers to ensure that the needs of both are met in a timely and efficient manner. &nbsp;The CSR serves as a liaison to provide product information, solutions, and excellent customer service. &nbsp;With a focus on accuracy and efficiency, the CSR plays a vital role in maintaining the standards that have made Associated Packaging, Inc. an industry leader for many years.</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>The <strong>Customer Service Representative (CSR)</strong> will act as a liaison and provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients.</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(65, 65, 65);\">&nbsp;</span></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><strong>Responsibilities:</strong></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><ul style=\"margin-bottom: 0in;margin-top: 0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Answer customers&#39; questions about products, prices, and availability.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Process customer invoices, bills of lading, and purchase orders relative to material and machinery.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Process invoices through customer portals and websites as they require</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Obtain vendor quotes and communicate pricing to customers and salespeople.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Process vendor payables.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Research and resolve billing issues.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Confirm freight rates and invoicing with freight carriers.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Assist sales team in researching and resolving customer needs.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Participate in physical inventory and cycle counts of materials and parts.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Review purchasing reports and place stock orders accordingly.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Coordinate with vendors and customers to resolve problems on damaged items.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Verify outbound orders.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Monitor market conditions, product innovations, and competitors&#39; products, prices, and sales.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Special projects as assigned.</span></li></ul><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><strong>Qualifications &amp; Required Competencies:</strong></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><ul style=\"margin-bottom: 0in;margin-top: 0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Bachelor&#39;s Degree preferred</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">High School Diploma (or GED or High School Equivalence Certificate) required.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Knowledgeable of Microsoft Office products (Word, Excel, Outlook)</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Understanding the implications of new information for both current and future problem-solving and decision-making.</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Excellent written and verbal communication skills</span></li><li style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;line-height: 18pt;'><span style=\"font-family: Arial, sans-serif;\">Organized, multi-task, high-paced, team player.</span></li></ul><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(65, 65, 65);\">&nbsp;</span></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(65, 65, 65);\">&nbsp;</span></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;margin-bottom: 8pt;line-height: 12.05pt;'><strong><span style=\"color: rgb(41, 105, 176);\">Why work at Associated Packaging, Inc.?</span></strong></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;margin-bottom: 8pt;line-height: 12.05pt;'><strong><span style=\"color: rgb(41, 105, 176);\">Longevity</span></strong> - Associated Packaging, Inc. has been providing packaging solutions for companies since 1977.&nbsp;</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;margin-bottom: 8pt;line-height: 12.05pt;'><strong><span style=\"color: rgb(41, 105, 176);\">Stability</span></strong> - Even during times of recession and economic uncertainty, Associated Packaging, Inc. has remained financially strong and experienced tremendous growth.</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;margin-bottom: 8pt;line-height: 12.05pt;'><strong><span style=\"color: rgb(41, 105, 176);\">Customer Service</span></strong><span style=\"color: rgb(41, 105, 176);\">&nbsp;</span>- We focus on partnering with our customers to find and maintain the best solution possible for their packaging needs. Our customers consider us problem solvers and profit enhancers.</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color: rgb(41, 105, 176);\">Our People</span></strong> - At Associated Packaging, Inc., people are our greatest asset. We value each employee and know that great success comes from a great team.</p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(65, 65, 65);\">&nbsp;</span></p><p style='margin:0in;font-size: medium;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p><br></p></div></div>\n",
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    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/593279?cid=3ffb2f96-2a08-4de5-90be-95ea774ffa6f&ccId=19000101_000001&lang=en_US&locale=en_US",
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    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 14694
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/875a4f5ccd1d48c99b9ebe3adaa0e2e6fdaef2aa?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/11cee351-8e6c-4c82-9fad-c3f9bfe734b3JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b6709425-e9bd-48f5-bc14-cbb0d12f376bJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/875a4f5ccd1d48c99b9ebe3adaa0e2e6fdaef2aa/eventsJSON

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