Home › Companies › 5e084852 B8bf 47a9 816d 705268ccdb43 95879571 5287 › Customer Relations Specialist Central/ Eastern worked hours
Customer Relations Specialist Central/ Eastern worked hours
5e084852 B8bf 47a9 816d 705268ccdb43 95879571 5287 · WA, US, WA · Remote · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 5e084852 B8bf 47a9 816d 705268ccdb43 95879571 5287 |
| Title | Customer Relations Specialist Central/ Eastern worked hours |
| Normalized title | - |
| Department / team | - |
| Location | WA, WA, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-30 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 5e084852 B8bf 47a9 816d 705268ccdb43 95879571 5287. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in WA. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 5e084852 B8bf 47a9 816d 705268ccdb43 95879571 5287 |
| Source | 9b0a4e4c-256d-4cca-bb52-b7039224b07d |
| ATS provider | ADP Workforce Now Recruiting |
Description
Join the largest privately held promotional products company in the US.
Enjoy a competitive compensation package. Full benefits package that includes Education Reimbursement and 401k (with match). Click side bar links for more information about who we are and what we do . Optional - Work remotely from home for added flexibility.
Job Summary
Serve as the primary contact for sales partners and their assigned sales volume using standardized processes and concepts.
Essential Functions
Duties include but are not limited to:
Create and maintain solid professional relationships with assigned sales partners. Identify the needs of these sales partners and their customers. Understand the sales partners’ current sales figures and goals, and proactively assist them to meet or exceed these goals. Provide aggressive competitive pricing through research and negotiation, especially when volume goes beyond special pricing with our Preferred Suppliers or when the sales partner requests are related to a competitive situation. Obtain quotes and, when requested, prepare product presentations for clients. Order self-promotion aids and spec samples for sales partners. Provide sales partners with creative selling ideas and stay current with trends in the industry. Attend supplier webinars, meetings, and industry events when they occur. Provide timely and innovative solutions to the sales partner. Educate sales partners on matters regarding products and services and assist with questions regarding Geiger processes. Assist with the duplication of a previous customer order with guidance from sales partners. Follow through on orders and questions pertaining to the assigned sales partners, from start to finish with the support of internal associates. Perform maintenance on orders. Correct and revise orders, research and answer commission questions, and make adjustments if needed. Coordinate the art proofing process from suppliers to the sales partner and/or customer. Proof orders for complete details related to product, pricing, decoration, and shipping accuracy. Assist with expediting rush orders, including negotiating with suppliers on expedited shipping terms. Conduct research and resolve problems presented by internal associates. Develop knowledge of billing and receivable functions to ensure that orders are processed accurately in accordance with special customer needs. Work with internal associates to set up and monitor special procedures required to meet customers’ specific needs. Respond timely to incoming calls, emails, and messages with helpful answers and guidance. May require travel to company events or industry trade shows. Maintain regular communication with the direct Manager and or Regional Vice President of Sales for assistance in determining appropriate service guidelines and to discuss special requests or needs as necessary. Assist assigned Region as requested by corporate management. Perform other duties as assigned.
Education and Experience
Duties require knowledge and proficiency in math, writing, technology, and communications. Specialized product and industry knowledge is necessary. Two years of progressively responsible customer service or sales experience.
Competencies/Skills
Strong written, negotiation, and verbal skills. Good interpersonal skills. Strong knowledge of customer relations. Effective conflict resolution skills. Ability to multitask efficiently. Strong team collaboration capabilities. Good sense of judgment. Proficiency in math, writing, and Microsoft 365 (Outlook, Word, Excel, and PowerPoint).
Physical, Mental and Environmental Requirements
Physical Requirements:
Prolonged periods of sitting at a desk or computer. Typing and using a computer keyboard for extended periods. Answering phone calls and communicating with customers via email. Ability to travel.
Mental Requirements:
Ability to concentrate for extended periods of time paying close attention to detail. Ability to handle multiple tasks simultaneously and manage time effectively. Ability to process information quickly and recommend solutions.
Environmental Requirements:
Working indoors in an office environment or remote location. Use of standard office equipment such as computers, phones, and printers. Interaction with team members. Occasionally interact with customers in person, via phone, or email.
Certification Requirement
Industry certification at the CAS (Certified Advertising Specialist) level.
Supervisor Responsibilities
None.
Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.
Full job record
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| Board ID | 9b0a4e4c-256d-4cca-bb52-b7039224b07d |
| Provider | adp_workforcenow |
| Provider Job Key | 554104 |
| Title | Customer Relations Specialist Central/ Eastern worked hours |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | WA, US, WA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | WA |
| City | WA |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5e084852-b8bf-47a9-816d-705268ccdb43&ccId=95879571_5287&lang=en_US&type=JS&jobId=554104&jwId=9201110513693_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5e084852-b8bf-47a9-816d-705268ccdb43&ccId=95879571_5287&lang=en_US&type=JS&jobId=554104&jwId=9201110513693_1 |
| First Seen At | 2026-05-31 18:45:01Z |
| Last Seen At | 2026-06-06 11:30:44Z |
| Last Checked At | 2026-06-06 11:30:44Z |
| Last Changed At | 2026-06-06 11:30:44Z |
| Inactive At | — |
| Source Posted At | 2026-04-30 20:33:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=5e084852-b8bf-47a9-816d-705268ccdb43|95879571_5287/date=2026-06-06/2026-06-06T11-30-44-398Z-7be466ae2fb676e1eb8fafed14b5a151ccd7b8cfa491a855647b38c8215d3248.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><p data-pasted=\"true\">Join the largest privately held promotional products company in the US.</p><ul type=\"disc\"><li>Enjoy a competitive compensation package.</li><li>Full benefits package that includes Education Reimbursement and 401k (with match).</li><li>Click side bar links for more information about <a href=\"https://www.geiger.com/c/about-us\" target=\"_blank\">who we are</a> and <a href=\"https://www.geiger.com/c/why-promotional-products\" target=\"_blank\">what we do</a>.</li><li>Optional - Work remotely from home for added flexibility.</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Job Summary</strong></p><p style=\"margin-left:30.6pt;\">Serve as the primary contact for sales partners and their assigned sales volume using standardized processes and concepts.</p><p style=\"margin-left:0in;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>Essential Functions</strong></p><p style=\"margin-left:30.6pt;\">Duties include but are not limited to:</p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Create and maintain solid professional relationships with assigned sales partners.</li><li style=\"margin-left:30.6pt;\">Identify the needs of these sales partners and their customers.</li><li style=\"margin-left:30.6pt;\">Understand the sales partners’ current sales figures and goals, and proactively assist them to meet or exceed these goals.</li><li style=\"margin-left:30.6pt;\">Provide aggressive competitive pricing through research and negotiation, especially when volume goes beyond special pricing with our Preferred Suppliers or when the sales partner requests are related to a competitive situation.</li><li style=\"margin-left:30.6pt;\">Obtain quotes and, when requested, prepare product presentations for clients.</li><li style=\"margin-left:30.6pt;\">Order self-promotion aids and spec samples for sales partners.</li><li style=\"margin-left:30.6pt;\">Provide sales partners with creative selling ideas and stay current with trends in the industry.</li><li style=\"margin-left:30.6pt;\">Attend supplier webinars, meetings, and industry events when they occur.</li><li style=\"margin-left:30.6pt;\">Provide timely and innovative solutions to the sales partner.</li><li style=\"margin-left:30.6pt;\">Educate sales partners on matters regarding products and services and assist with questions regarding Geiger processes.</li><li style=\"margin-left:30.6pt;\">Assist with the duplication of a previous customer order with guidance from sales partners.</li><li style=\"margin-left:30.6pt;\">Follow through on orders and questions pertaining to the assigned sales partners, from start to finish with the support of internal associates.</li><li style=\"margin-left:30.6pt;\">Perform maintenance on orders.</li><li style=\"margin-left:30.6pt;\">Correct and revise orders, research and answer commission questions, and make adjustments if needed.</li><li style=\"margin-left:30.6pt;\">Coordinate the art proofing process from suppliers to the sales partner and/or customer.</li><li style=\"margin-left:30.6pt;\">Proof orders for complete details related to product, pricing, decoration, and shipping accuracy.</li><li style=\"margin-left:30.6pt;\">Assist with expediting rush orders, including negotiating with suppliers on expedited shipping terms.</li><li style=\"margin-left:30.6pt;\">Conduct research and resolve problems presented by internal associates.</li><li style=\"margin-left:30.6pt;\">Develop knowledge of billing and receivable functions to ensure that orders are processed accurately in accordance with special customer needs.</li><li style=\"margin-left:30.6pt;\">Work with internal associates to set up and monitor special procedures required to meet customers’ specific needs.</li><li style=\"margin-left:30.6pt;\">Respond timely to incoming calls, emails, and messages with helpful answers and guidance.</li><li style=\"margin-left:30.6pt;\">May require travel to company events or industry trade shows.</li><li style=\"margin-left:30.6pt;\">Maintain regular communication with the direct Manager and or Regional Vice President of Sales for assistance in determining appropriate service guidelines and to discuss special requests or needs as necessary.</li><li style=\"margin-left:30.6pt;\">Assist assigned Region as requested by corporate management.</li><li style=\"margin-left:30.6pt;\">Perform other duties as assigned.</li></ul></div><p style=\"margin-left:0in;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>Education and Experience</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Duties require knowledge and proficiency in math, writing, technology, and communications. Specialized product and industry knowledge is necessary. Two years of progressively responsible customer service or sales experience.</li></ul></div><p style=\"margin-left:0in;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>Competencies/Skills</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Strong written, negotiation, and verbal skills. Good interpersonal skills. Strong knowledge of customer relations. Effective conflict resolution skills. Ability to multitask efficiently. Strong team collaboration capabilities. Good sense of judgment.</li><li style=\"margin-left:30.6pt;\">Proficiency in math, writing, and Microsoft 365 (Outlook, Word, Excel, and PowerPoint). </li></ul></div><p style=\"margin-left:30.6pt;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>Physical, Mental and Environmental Requirements</strong></p><p style=\"margin-left:0in;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>Physical Requirements:</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Prolonged periods of sitting at a desk or computer. </li><li style=\"margin-left:30.6pt;\">Typing and using a computer keyboard for extended periods. </li><li style=\"margin-left:30.6pt;\">Answering phone calls and communicating with customers via email. Ability to travel.</li></ul></div><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Mental Requirements:</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Ability to concentrate for extended periods of time paying close attention to detail. </li><li style=\"margin-left:30.6pt;\">Ability to handle multiple tasks simultaneously and manage time effectively. </li><li style=\"margin-left:30.6pt;\">Ability to process information quickly and recommend solutions.</li></ul></div><p style=\"margin-left:30.6pt;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>Environmental Requirements:</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Working indoors in an office environment or remote location. </li><li style=\"margin-left:30.6pt;\">Use of standard office equipment such as computers, phones, and printers. Interaction with team members. </li><li style=\"margin-left:30.6pt;\">Occasionally interact with customers in person, via phone, or email.</li></ul></div><p style=\"margin-left:0in;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>Certification Requirement</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Industry certification at the CAS (Certified Advertising Specialist) level.</li></ul></div><p style=\"margin-left:0in;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>Supervisor Responsibilities</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">None.</li></ul></div><p><br></p><p>Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.</p></div></div></div></div></div></div></div></div>\n",
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