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Service Delivery Analyst, Associate

Dac40c13 F637 421c 8b9b 900423b43e12 19000101 000001 · French Camp, CA, US, French Camp, CA; Modesto, CA, US, Modesto, CA · Remote · Deleted · $84,000–$120,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyDac40c13 F637 421c 8b9b 900423b43e12 19000101 000001
TitleService Delivery Analyst, Associate
Normalized title-
Department / team-
LocationFrench Camp, CA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$84,000–$120,000 / year
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-11 / 2026-06-12
Changed / last seen2026-06-14 / 2026-06-12

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in French Camp.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyDac40c13 F637 421c 8b9b 900423b43e12 19000101 000001
Sourcebdb4759b-fafb-47c8-9851-64d8dcfc8e0a
ATS providerADP Workforce Now Recruiting

Description

The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. This is a remote position. Must reside in California. What You Will Be Doing: Under direct supervision, the Service Delivery Analyst, Associate, supports the administration of IT service requests ana assists with basic project intake activities. This role works closely with IT management and project staff to help ensure service requests are routed appropriately, documentation is maintained, and project activities are tracked according to established processes. Essential Functions: Review and route incoming service requests following established procedures. Support adherence to new project request processes by assisting with documentation and tracking. Update project status information in the IT project portfolio management tool as directed. Assist in monitoring basic project risks, issues, and action items. Participate in project meetings by preparing materials, taking notes, and updating follow up items. Provide support for Agile ceremonies and project planning tasks under guidance from senior staff. Assist in maintaining project documentation, templates, and performance tracking tools> Perform data entry, documentation updates, and record maintenance in accordance with organizational standards. Non-Essential Functions Coverage of Project Manager or Scrum Master duties under supervision as needed. What You Bring: Knowledge, Skills, Abilities and Competencies Required Awareness of Agile and Scrum methodologies. General knowledge of IT governance and compliance expectations. Basic understanding of project management concepts (tasks, timelines, risks). Familiarity with healthcare IT environments and regulatory considerations (e.g., HIPAA). Effective communication skills to interact with team members and business users. Analytical and problem-solving skills appropriate for entry level issue identification. Proficiency with Microsoft Office Suite and the ability to learn Azure DevOps or similar tools. Strong organizational abilities and attention to detail. Ability to manage routine tasks, follow established processes, and seek guidance when needed. Adaptability to changing priorities and willingness to learn new tools and processes. Ability to maintain confidentiality and use sound judgment when handling sensitive information. Commitment to professional growth and continuous learning. Customer service orientation and responsiveness to business needs. Preferred Understanding of managed care environments, including products, services, and basic business functions. What You Have: Education and Experience Required Associate degree in business, social science, or a related field; and At least one year of experience in a healthcare setting or related administrative/technical role; and Experience with Azure DevOps, service delivery, and basic project management; or Equivalent combination of education and experience. Preferred • Experience with Azure DevOps or similar IT service/project platforms. • Experience in healthcare, managed care, or Medi-Cal/Medicaid environments. Licenses, Certifications Required None Preferred • Agile Certified Scrum Master (CSM) or equivalent introductory Agile certification. • Certified Associate in Project Management (CAPM). What You Will Get: HPSJ Perks: Robust and affordable medical coverage including HMO and PPO plan options Employee Wellness Program promoting physical, mental, and financial well-being Dental and vision plan with multiple provider choices Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays, and 9 paid holidays) CalPERS retirement pension program, automatic employer-paid retirements contributions, plus a voluntary defined contribution plan Two flexible spending accounts (FSAs)for healthcare and dependent care expenses Employer-Paid Term Life and AD&D Insurance Employer-Paid Disability Insurance Employer-Paid Assistance Program (EAP) Health Advocacy to help you navigate medical care and benefits Voluntary supplemental benefits including medical, legal, identity theft protection Online discount mall Tuition reimbursement Remote work contingent on business needs and company guidelines A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do Physical Demands Work may require frequent sitting, standing, and walking, constant repetitive motion, frequent talking and listening, closeup and distance vision requirements. Some work may require occasional travel based on the responsibilities of the position and business needs and occasional handling materials up to 50 pounds. Emotional/Psychological Demands Ability to cope with a fast-paced work environment, working under pressure, dynamic priorities and deadlines, constant decision making, working irregular hours, emotional and sensitive situations. Work Environment Work may be performed in a remote, hybrid, or onsite setting depending on the requirements of the position and business needs. For roles performed remotely, employees are expected to maintain a secure, distraction-free workspace, and reliable internet connectivity consistent with company standards. Important Notice : The duties, qualifications, and physical and emotional requirements listed in this job description are not exhaustive. Health Plan of San Joaquin reserves the right to revise this job description at any time.

Full job record

Job ID874d69c486ab6d067422a0ef82a8ae3a74d163c9
Org IDcb9103da-589c-4b9a-b7bc-5c728bcae0c5
Source IDbdb4759b-fafb-47c8-9851-64d8dcfc8e0a
Board IDbdb4759b-fafb-47c8-9851-64d8dcfc8e0a
Provideradp_workforcenow
Provider Job Key586964
TitleService Delivery Analyst, Associate
Normalized Title—
Statusdeleted
Activeno
Location TextFrench Camp, CA, US, French Camp, CA; Modesto, CA, US, Modesto, CA
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionCA
CityFrench Camp
Salary Raw84000.00 To 120000.00 (USD) Annually
Salary Min84,000
Salary Max120,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=dac40c13-f637-421c-8b9b-900423b43e12&ccId=19000101_000001&lang=en_US&type=JS&jobId=586964&jwId=9201194389832_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=dac40c13-f637-421c-8b9b-900423b43e12&ccId=19000101_000001&lang=en_US&type=JS&jobId=586964&jwId=9201194389832_1
First Seen At2026-06-12 13:23:51Z
Last Seen At2026-06-12 13:23:51Z
Last Checked At2026-06-14 13:07:43Z
Last Changed At2026-06-14 13:07:43Z
Inactive At2026-06-14 13:07:43Z
Source Posted At2026-06-11 19:21:00Z
Source Updated At—
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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;' data-pasted=\"true\"><strong><em><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:#FF6600;border:none windowtext 1.0pt;padding:0in;'>The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.&nbsp;</span></em></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'>This is a remote position.&nbsp; Must reside in California.&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;' data-pasted=\"true\"><strong><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:#FF6600;border:none windowtext 1.0pt;padding:0in;'>What You Will Be Doing:</span></strong></p><p><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;' data-pasted=\"true\">Under direct supervision, the Service Delivery Analyst, Associate, supports the administration of IT service requests ana assists with basic project intake activities. &nbsp;This role works closely with IT management and project staff to help ensure service requests are routed appropriately, documentation is maintained, and project activities are tracked according to established processes.&nbsp;<br></span></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Essential Functions:</span></u></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Review and route incoming service requests following established procedures.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Support adherence to new project request processes by assisting with documentation and tracking.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Update project status information in the IT project portfolio management tool as directed.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Assist in monitoring basic project risks, issues, and action items.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Participate in project meetings by preparing materials, taking notes, and updating follow up items.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Provide support for Agile ceremonies and project planning tasks under guidance from senior staff.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Assist in maintaining project documentation, templates, and performance tracking tools&gt;&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Perform data entry, documentation updates, and record maintenance in accordance with organizational standards.&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Non-Essential Functions</span></u></strong><strong>&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Coverage of Project Manager or Scrum Master duties under supervision as needed.&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:#FF6600;border:none windowtext 1.0pt;padding:0in;'>What You Bring:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Knowledge, Skills, Abilities and Competencies</span></u></strong><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Required</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Awareness of Agile and Scrum methodologies.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>General knowledge of IT governance and compliance expectations.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Basic understanding of project management concepts (tasks, timelines, risks).&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Familiarity with healthcare IT environments and regulatory considerations (e.g., HIPAA).&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Effective communication skills to interact with team members and business users.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Analytical and problem-solving skills appropriate for entry level issue identification.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Proficiency with Microsoft Office Suite and the ability to learn Azure DevOps or similar tools.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Strong organizational abilities and attention to detail.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Ability to manage routine tasks, follow established processes, and seek guidance when&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>needed.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Adaptability to changing priorities and willingness to learn new tools and processes.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Ability to maintain confidentiality and use sound judgment when handling sensitive information.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Commitment to professional growth and continuous learning.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Customer service orientation and responsiveness to business needs.&nbsp;</span><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'><br></span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'><br></span><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Preferred&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Understanding of managed care environments, including products, services, and basic business functions.&nbsp;</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:#FF6600;border:none windowtext 1.0pt;padding:0in;'>What You Have:</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Education and Experience</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Required</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Associate degree in business, social science, or a related field; and&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>At least one year of experience in a healthcare setting or related administrative/technical role; and&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Experience with Azure DevOps, service delivery, and basic project management; or&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;'>Equivalent combination of education and experience.&nbsp;</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Preferred&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>&nbsp;&bull; Experience with Azure DevOps or similar IT service/project platforms.&nbsp;<br>&nbsp;&bull; Experience in healthcare, managed care, or Medi-Cal/Medicaid environments.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Licenses, Certifications</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Required&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>None&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>Preferred&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:black;'>&nbsp;&bull; Agile Certified Scrum Master (CSM) or equivalent introductory Agile certification.&nbsp;<br>&nbsp;&bull; Certified Associate in Project Management (CAPM).&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:#FF6600;border:none windowtext 1.0pt;padding:0in;'>What You Will Get:</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;color:#212121;border:none windowtext 1.0pt;padding:0in;'>&nbsp;HPSJ Perks:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Robust and affordable medical coverage including HMO and PPO plan options</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Employee Wellness Program promoting physical, mental, and financial well-being</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Dental and vision plan with multiple provider choices&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays, and 9 paid holidays)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>CalPERS retirement pension program, automatic employer-paid retirements contributions, plus a voluntary defined contribution plan</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Two flexible spending accounts (FSAs)for healthcare and dependent care expenses</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Employer-Paid Term Life and AD&amp;D Insurance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Employer-Paid Disability Insurance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Employer-Paid Assistance Program (EAP)&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Health Advocacy to help you navigate medical care and benefits&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Voluntary supplemental benefits including medical, legal, identity theft protection</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Online discount mall</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Tuition reimbursement&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>Remote work contingent on business needs and company guidelines</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Century Gothic\",sans-serif;font-size:13px;color:black;'>A chance to work for an organization that is mission-driven &ndash; our members and community are at the core of everything we do</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Physical Demands</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Work may require frequent sitting, standing, and walking, constant repetitive motion, frequent talking and listening, closeup and distance vision requirements. Some work may require occasional travel based on the responsibilities of the position and business needs and occasional handling materials up to 50 pounds.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Emotional/Psychological Demands</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Ability to cope with a fast-paced work environment, working under pressure, dynamic priorities and deadlines, constant decision making, working irregular hours, emotional and sensitive situations.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Work Environment</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Work may be performed in a remote, hybrid, or onsite setting depending on the requirements of the position and business needs. For roles performed remotely, employees are expected to maintain a secure, distraction-free workspace, and reliable internet connectivity consistent with company standards.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><em><u><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>Important Notice</span></u></em><em><span style='font-size:13px;font-family:\"Century Gothic\",sans-serif;'>: The duties, qualifications, and physical and emotional requirements listed in this job description are not exhaustive. Health Plan of San Joaquin reserves the right to revise this job description at any time.</span></em></p></div>\n",
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