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Home › Companies › 604abd93 4691 4f0c Bb2a 00acba6ca943 19000101 000001 › Donor / Medical Records Manager

Donor / Medical Records Manager

604abd93 4691 4f0c Bb2a 00acba6ca943 19000101 000001 · Recruiting - Nashville, Nashville, TN, US, Nashville, TN · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company604abd93 4691 4f0c Bb2a 00acba6ca943 19000101 000001
TitleDonor / Medical Records Manager
Normalized title-
Department / team-
LocationRecruiting - Nashville, TN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-03-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 604abd93 4691 4f0c Bb2a 00acba6ca943 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Recruiting - Nashville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company604abd93 4691 4f0c Bb2a 00acba6ca943 19000101 000001
Source50507565-89a7-49bc-ba23-9120933a7c0e
ATS providerADP Workforce Now Recruiting

Description

Summary of Function: The Donor Records Manager oversees the quality assurance (QA) review of cadaveric and birth tissue donor eligibility charts, ensuring that donor records are complete, accurate, and compliant with internal and external standards. This role is responsible for managing corrections, maintaining efficient workflows, and fostering collaboration with partner agencies. The position includes supervising and evaluating staff performance, managing communications with medical directors, and supporting strategic initiatives. The Donor Records Manager also leads process improvement efforts using data-driven methods to enhance overall quality and compliance. MAJOR DUTIES AND RESPONSIBILITIES Manage of donor eligibility and donor record review team, identifying and addressing deficiencies, and ensuring timely completion of corrections. Oversee the review and completion of partner agency pending lists, ensuring timely communication on aged donor records and key performance metrics. Oversee chart disposition and ensure monthly chart metrics and goals by staff. Collaborate effectively with external agencies, maintaining strong communication regarding pending records and compliance. Exercise sound judgment and decision-making to provide quality solutions aligned with DCI Donor Services’ mission. Provide daily supervision of QA/QC staff, including training, accountability, scheduling, and performance evaluations. Ensure staff understand their job responsibilities and address any performance gaps through feedback, coaching, and disciplinary action when necessary. Promote employee growth through mentoring and formalizing plans when appropriate. Recruit, hire, and train personnel to maintain high-quality team performance. Facilitate timely communication with medical directors, ensuring records are reviewed for eligibility determination and seeking guidance on medical issues as needed. Acts as liaison between DCIDS Quality Assurance, Tissue Bank, Tissue Recovery, Ocular Recovery, other Affiliated Tissue Processors and Medical Directors on compliance initiatives. Build and maintain positive professional relationships with internal and external stakeholders. Uphold confidentiality of patient, donor, and company information. Assist in developing and maintaining the department's strategic plan, including setting key performance indicators (KPIs) and metrics for both the team and department. Attend industry workshops and meetings to stay current with quality, regulatory, and industry standards relevant to tissue and birth tissue recovery operations. Analyze cross-departmental data to identify trends and patterns, collaborating to improve processes and ensure regulatory compliance. Apply the PDSA (Plan-Do-Study-Act) model to support consistent and effective process improvement initiatives. Lead investigations into deviations and occurrence reports, conducting root cause analysis and ensuring proper documentation and communication with stakeholders. Perform other related duties as assigned. Qualifications: Education: Bachelor's degree in a health-related field or equivalent experience in quality system management within an OPO (Organ Procurement Organization) or medical records management. Experience: Minimum of 5 years with medical records and 2 years leading staff. Licenses/Certifications: CQIA (Certified Quality Improvement Associate) or equivalent; CPTC (Certified Procurement Transplant Coordinator), CTBS (Certified Tissue Bank Specialist), or CEBT (Certified Eye Bank Technician) preferred. Skills: Proficiency in Microsoft Office (Word, PowerPoint, Excel). Strong communication, decision-making, and leadership skills.

Full job record

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Org ID760d2fc1-0914-46a3-9313-e9a52fe36dc0
Source ID50507565-89a7-49bc-ba23-9120933a7c0e
Board ID50507565-89a7-49bc-ba23-9120933a7c0e
Provideradp_workforcenow
Provider Job Key543463
TitleDonor / Medical Records Manager
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Statusactive
Activeyes
Location TextRecruiting - Nashville, Nashville, TN, US, Nashville, TN
Department—
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Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionTN
CityRecruiting - Nashville
Salary Raw—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=604abd93-4691-4f0c-bb2a-00acba6ca943&ccId=19000101_000001&lang=en_US&type=JS&jobId=543463&jwId=9201679086560_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=604abd93-4691-4f0c-bb2a-00acba6ca943&ccId=19000101_000001&lang=en_US&type=JS&jobId=543463&jwId=9201679086560_1
First Seen At2026-05-31 18:31:32Z
Last Seen At2026-06-06 12:08:28Z
Last Checked At2026-06-06 12:08:28Z
Last Changed At2026-06-06 12:08:28Z
Inactive At—
Source Posted At2025-03-27 22:54:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=604abd93-4691-4f0c-bb2a-00acba6ca943|19000101_000001/date=2026-06-06/2026-06-06T12-08-26-494Z-b446f28045988492e82de80f7bee203e0e6f3742e7f05eb67ad8004f119e131b.json
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    "requisitionDescription": "<p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><strong><span style='font-family:\"Calibri\",sans-serif;'>Summary of Function: </span></strong><span style='font-family:\"Calibri\",sans-serif;'>The Donor Records Manager oversees the quality assurance (QA) review of cadaveric and birth tissue donor eligibility charts, ensuring that donor records are complete, accurate, and compliant with internal and external standards. This role is responsible for managing corrections, maintaining efficient workflows, and fostering collaboration with partner agencies. The position includes supervising and evaluating staff performance, managing communications with medical directors, and supporting strategic initiatives. The Donor Records Manager also leads process improvement efforts using data-driven methods to enhance overall quality and compliance.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Calibri\",sans-serif;'>MAJOR DUTIES AND RESPONSIBILITIES</span></strong></p><ol style=\"margin-bottom:0in;margin-top:0in;\" start=\"1\" type=\"1\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Manage of donor eligibility and donor record review team, identifying and addressing deficiencies, and ensuring timely completion of corrections.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Oversee the review and completion of partner agency pending lists, ensuring timely communication on aged donor records and key performance metrics.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Oversee chart disposition and ensure monthly chart metrics and goals by staff.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Collaborate effectively with external agencies, maintaining strong communication regarding pending records and compliance.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Exercise sound judgment and decision-making to provide quality solutions aligned with DCI Donor Services&rsquo; mission.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Provide daily supervision of QA/QC staff, including training, accountability, scheduling, and performance evaluations.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Ensure staff understand their job responsibilities and address any performance gaps through feedback, coaching, and disciplinary action when necessary. Promote employee growth through mentoring and formalizing plans when appropriate.&nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Recruit, hire, and train personnel to maintain high-quality team performance.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Facilitate timely communication with medical directors, ensuring records are reviewed for eligibility determination and seeking guidance on medical issues as needed.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Acts as liaison between DCIDS Quality Assurance, Tissue Bank, Tissue Recovery, Ocular Recovery, other Affiliated Tissue Processors and Medical Directors on compliance initiatives.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Build and maintain positive professional relationships with internal and external stakeholders.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Uphold confidentiality of patient, donor, and company information.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Assist in developing and maintaining the department&#39;s strategic plan, including setting key performance indicators (KPIs) and metrics for both the team and department.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Attend industry workshops and meetings to stay current with quality, regulatory, and industry standards relevant to tissue and birth tissue recovery operations.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Analyze cross-departmental data to identify trends and patterns, collaborating to improve processes and ensure regulatory compliance.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Apply the PDSA (Plan-Do-Study-Act) model to support consistent and effective process improvement initiatives.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Lead investigations into deviations and occurrence reports, conducting root cause analysis and ensuring proper documentation and communication with stakeholders.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Perform other related duties as assigned.</span></li></ol><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:2.0in;text-indent:-2.0in;'><strong><span style='font-family:\"Calibri\",sans-serif;'>Qualifications:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Education:</span></strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>&nbsp;Bachelor&#39;s degree in a health-related field or equivalent experience in quality system management within an OPO (Organ Procurement Organization) or medical records management.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Experience:</span></strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>&nbsp;Minimum of 5 years with medical records and 2 years leading staff.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Licenses/Certifications:</span></strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>&nbsp;CQIA (Certified Quality Improvement Associate) or equivalent; CPTC (Certified Procurement Transplant Coordinator), CTBS (Certified Tissue Bank Specialist), or CEBT (Certified Eye Bank Technician) preferred.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:10.0pt;line-height:115%;'><strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>Skills:</span></strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>&nbsp;Proficiency in Microsoft Office (Word, PowerPoint, Excel). Strong communication, decision-making, and leadership skills.</span></li></ul>\n",
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