Legal Intake Agent (Sales Driven) Nights/Weekends

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    "url": "https://recruiting.paylocity.com/recruiting/jobs/Details/4001667/The-Wilhite-Law-Firm/Legal-Intake-Agent-Sales-Driven-Nights-Weekends",
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    "html_title": "The Wilhite Law Firm - Legal Intake Agent (Sales Driven) Nights/Weekends",
    "description_html": "<p>Looking for a Legal Intake Agent role where your drive and people skills actually make a difference?&nbsp;</p><p>&nbsp;&nbsp;</p><p>We’re looking for someone who can build trust fast, ask the right questions, and confidently guide people to the next step. You’ll be the first voice clients hear, and your performance directly impacts the firm’s growth.&nbsp;</p><p><br></p><p><strong>What you’ll do</strong></p><ul><li>Answer inbound calls and web leads with <strong>urgency, empathy, and control</strong></li><li><strong>Qualify leads</strong> using a proven script while keeping the conversation human</li><li>Ask smart questions, capture accurate details, and <strong>spot red flags quickly</strong></li><li>Set expectations, explain the process, and <strong>secure signed agreements</strong></li><li><strong>Follow up like a pro</strong> with<strong> </strong>texts/calls/emails until you get a yes or a no</li><li>Smooth handoff of potential case to appropriate attorney</li><li><strong>Document everything cleanly</strong> in the case management system</li><li>Hit weekly goals for <strong>contact rate and conversion rate</strong></li><li><em><strong>Hybrid role</strong></em></li><li><strong>Hours</strong>    <ul>      <li>&nbsp;&nbsp;Wednesday–Friday: 12 PM – 9 PM (in-office)&nbsp;</li>      <li>&nbsp;&nbsp;Saturday–Sunday: 8 AM – 5 PM or 9 AM – 6 PM (remote)</li>    </ul></li></ul><p><strong>What “success” looks like here</strong></p><ul><li>You respond fast and <strong>don’t let leads go cold</strong></li><li>You can <strong>handle emotion</strong> without getting derailed</li><li>You’re confident <strong>asking for the commitment</strong></li><li>You treat <strong>every lead</strong> like it <strong>matters</strong>—because it does</li><li><strong>You don’t make excuses</strong>—you solve the problem and move the file forward</li></ul><p><strong>What you get</strong></p><ul><li>Competitive hourly base pay</li><li>$49-58k <em>base</em> annually</li><li><em><strong>Progressive bonus structure </strong></em><em><u><strong>averaging $30k+ per year</strong></u></em></li><li>The <strong>more qualified cases signed i</strong>ncreases your earning opportunity</li><li>A team that moves fast, supports each other, and <strong>takes results seriously</strong></li><li>Comprehensive benefit package</li><li>Paid Time Off (PTO)</li><li>401k with match</li><li>Dog friendly campus</li></ul>",
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      "title": "Legal Intake Agent (Sales Driven)  Nights/Weekends",
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      "datePosted": "2026-04-21T15:52:30-05:00",
      "description": "<p>Description</p><p>Looking for a Legal Intake Agent role where your drive and people skills actually make a difference? </p><p>  </p><p>We’re looking for someone who can build trust fast, ask the right questions, and confidently guide people to the next step. You’ll be the first voice clients hear, and your performance directly impacts the firm’s growth. </p><p><br/></p><p><strong>What you’ll do</strong></p><ul><li>Answer inbound calls and web leads with <strong>urgency, empathy, and control</strong></li><li><strong>Qualify leads</strong> using a proven script while keeping the conversation human</li><li>Ask smart questions, capture accurate details, and <strong>spot red flags quickly</strong></li><li>Set expectations, explain the process, and <strong>secure signed agreements</strong></li><li><strong>Follow up like a pro</strong> with<strong> </strong>texts/calls/emails until you get a yes or a no</li><li>Smooth handoff of potential case to appropriate attorney</li><li><strong>Document everything cleanly</strong> in the case management system</li><li>Hit weekly goals for <strong>contact rate and conversion rate</strong></li><li><em><strong>Hybrid role</strong></em></li><li><strong>Hours</strong>    <ul>      <li>  Wednesday–Friday: 12 PM – 9 PM (in-office) </li>      <li>  Saturday–Sunday: 8 AM – 5 PM or 9 AM – 6 PM (remote)</li>    </ul></li></ul><p><strong>What “success” looks like here</strong></p><ul><li>You respond fast and <strong>don’t let leads go cold</strong></li><li>You can <strong>handle emotion</strong> without getting derailed</li><li>You’re confident <strong>asking for the commitment</strong></li><li>You treat <strong>every lead</strong> like it <strong>matters</strong>—because it does</li><li><strong>You don’t make excuses</strong>—you solve the problem and move the file forward</li></ul><p><strong>What you get</strong></p><ul><li>Competitive hourly base pay</li><li>$49-58k <em>base</em> annually</li><li><em><strong>Progressive bonus structure </strong></em><em><u><strong>averaging $30k+ per year</strong></u></em></li><li>The <strong>more qualified cases signed i</strong>ncreases your earning opportunity</li><li>A team that moves fast, supports each other, and <strong>takes results seriously</strong></li><li>Comprehensive benefit package</li><li>Paid Time Off (PTO)</li><li>401k with match</li><li>Dog friendly campus</li></ul><p>Requirements</p><p><strong>What makes you a fit</strong></p><p><br/></p><ul><li><strong>2+ years</strong> of Intake and/or <strong>sales + high-volume phone work</strong> (call center, inside sales, medical intake, legal intake, insurance, etc.)</li><li><strong>Personal injury law firm </strong>experience helpful/preferred</li><li>A track record of meeting or <strong>beating goals</strong> (conversion, revenue, appointments, retention—anything measurable)</li><li>Strong communication: warm, confident, professional, and assertive when needed</li><li>Solid typing and detail accuracy <strong>(you can talk and document at the same time)</strong></li><li>Comfort with tech: <strong>case management tools</strong>, texting platforms, VOIP, etc.</li><li>Proficient in Microsoft Office; familiarity with <strong>Lead Docket and FileVine a plus</strong></li><li><strong>Bilingual English/Spanish</strong><em><u> </u></em><em><u><strong>required</strong></u></em></li></ul><p><br/></p><p><strong>Exemplify our Core Values</strong></p><p><br/></p><ul><li><strong>Committed</strong> – fearless, driven, <strong>accountable</strong>, resilient  </li><li><strong>Mindful</strong> – measured, prudent, critical thinking, <strong>results oriented problem solvers</strong>  </li><li><strong>Agile</strong> – continually improve, love to learn, <strong>flexible</strong>, creative  </li><li><strong>Collaborative</strong> – kind, authentic, fun, <strong>compassionate, team player</strong> who loves to win  </li></ul>",
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    "JobTitle": "Legal Intake Agent (Sales Driven)  Nights/Weekends",
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      "Zip": "80218-1414",
      "City": "Denver",
      "Name": "Colorado",
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      "State": "CO",
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      "Address": "1600 N Ogden St",
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    "PublishedDate": "2026-04-20T15:51:03-05:00",
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