Operations Manager Robot Services - PM

{
  "content_hash": "e013fa9fc9f8f21cd1669cbe43e8ba41b68e3bfa59e5bd88a786a16a271d0608",
  "source_hash": "b41f533b8dfb301c3a35522d713757aea149b95d23e6ccdc1a31f78cceadf8f0",
  "last_changed_at": "2026-06-18T10:33:02.047Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "San Carlos, CA, San Carlos, California, United States",
    "city": "San Carlos",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-16T10:21:14.820Z",
  "launch_scope": {
    "reason": "recruitee_production_catalog",
    "included": true,
    "location": {
      "raw": "San Carlos, CA, San Carlos, California, United States",
      "city": "San Carlos",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "id": 2605566,
  "city": "San Carlos",
  "guid": "st3da",
  "slug": "operations-manager-robot-services-pm",
  "tags": [],
  "title": "Operations Manager Robot Services - PM",
  "hybrid": false,
  "remote": false,
  "salary": {
    "max": "175000",
    "min": "145000.00",
    "period": "year",
    "currency": "USD"
  },
  "status": "published",
  "country": "United States",
  "on_site": true,
  "close_at": null,
  "location": "San Carlos, California, United States",
  "position": 675,
  "highlight": null,
  "locations": [
    {
      "id": 101017,
      "city": "San Carlos",
      "name": "San Carlos, CA",
      "note": null,
      "state": "California",
      "street": null,
      "country": "United States",
      "state_code": "CA",
      "postal_code": null,
      "country_code": "US",
      "translations": {
        "en": {
          "city": "San Carlos",
          "name": "San Carlos, CA",
          "note": null,
          "street": null,
          "postal_code": null
        }
      }
    }
  ],
  "max_hours": 60,
  "min_hours": 40,
  "created_at": "2026-05-15 20:09:57 UTC",
  "department": "Robot Services",
  "options_cv": "required",
  "state_code": "CA",
  "state_name": "California",
  "updated_at": "2026-05-15 22:32:07 UTC",
  "careers_url": "https://1x.recruitee.com/o/operations-manager-robot-services-pm",
  "cover_image": null,
  "description": "<p><strong><span style=\"color:#000000\">PM Operations Manager, Service</span></strong></p><p><strong><span style=\"color:#000000\">Department: Maintenance &amp; Service Operations<br>Location: San Carlos, CA (On-site)<br>Shift: PM Shift</span></strong></p><p><strong><span style=\"color:#000000\">About 1X</span></strong></p><p><span style=\"color:#000000\">We’re building humanoid robots that work in home - doing the chores, handling the tasks, and giving people their time back. Simple, but it’s not.</span></p><p><span style=\"color:#000000\">To do this right, we have to solve robotics, AI, and manufacturing at the same time, at scale, in a form factor that has to be safe enough to live with your family. If you’re inspired by this, you’ll thrive here. We’ve been at this since 2014 and we’re at the point where the hard problems are behind us and the hard work is in front of us.</span></p><p><span style=\"color:#000000\">NEO is our flagship - a home robot designed to move, learn, and operate in the real world alongside real people. We’re not demoing it - we’re shipping it. We’re excited to meet you if this excites you.</span></p><p><span style=\"color:#000000\">If you’ve spent your career working on problems that matter and want to see them actually reach the world - this is that moment. We’re scaling, we’re hiring with intention, and we need people who want to build something that will genuinely change how humans spend their time - safely creating abundance for all.</span></p><p><strong><span style=\"color:#000000\">About the Team</span></strong></p><p><span style=\"color:#000000\">The Maintenance &amp; Repair Operations team is responsible for keeping robotic systems operating reliably as we scale from prototype development into higher-volume deployment. The team sits at the intersection of engineering, manufacturing, quality, and field operations - closing critical feedback loops between hardware performance and product improvement.</span></p><p><span style=\"color:#000000\">This group plays a direct role in improving robot reliability, operational readiness, and scalability across the entire lifecycle of our systems.</span></p><p><strong><span style=\"color:#000000\">Your Charter</span></strong></p><p><span style=\"color:#000000\">As the PM Operations Manager, Service, you will lead the PM shift of our internal Maintenance &amp; Repair Operations organization. You’ll own the execution and scaling of repair operations for complex electromechanical robotic systems — from intake and diagnostics through repair, validation, and return-to-service.</span></p><p><span style=\"color:#000000\">This role is critical to ensuring system reliability, operational throughput, and rapid feedback into engineering as 1X scales humanoid robot production and deployment. You’ll operate as both a hands-on technical leader and an operational builder, developing the processes, standards, and team needed to support a rapidly growing robotics operation.</span></p><p><strong><span style=\"color:#000000\">Key Outcomes</span></strong></p><ul><li><p><span style=\"color:#000000\">Build and lead a high-performing PM shift repair and maintenance operation supporting robotic system reliability at scale</span></p></li><li><p><span style=\"color:#000000\">Establish scalable workflows for diagnostics, repair, validation, failure tracking, and return-to-service processes</span></p></li><li><p><span style=\"color:#000000\">Drive measurable improvements in repair turnaround time, repeat failure reduction, and operational throughput</span></p></li><li><p><span style=\"color:#000000\">Partner cross-functionally with Engineering, Manufacturing, and Quality teams to improve product reliability and serviceability</span></p></li><li><p><span style=\"color:#000000\">Develop and mentor a growing team of repair technicians and diagnostic/service engineers across both hourly and salaried functions</span></p></li></ul><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p>",
  "postal_code": null,
  "company_name": "1X Technologies AS",
  "country_code": "US",
  "published_at": "2026-05-15 20:39:57 UTC",
  "requirements": "<p><strong><span style=\"color:#000000\">Key Competencies</span></strong></p><ul><li><p><span style=\"color:#000000\">Strong hands-on troubleshooting capability across complex electromechanical systems</span></p></li><li><p><span style=\"color:#000000\">Ability to lead technical teams in fast-paced, high-growth operational environments</span></p></li><li><p><span style=\"color:#000000\">Deep operational instincts with experience building scalable repair or maintenance workflows</span></p></li><li><p><span style=\"color:#000000\">Excellent root cause analysis and structured problem-solving skills</span></p></li><li><p><span style=\"color:#000000\">Comfortable operating both strategically and tactically — from process development to hands-on repair work on the floor</span></p></li></ul><p><strong><span style=\"color:#000000\">Minimum Requirements</span></strong></p><ul><li><p><span style=\"color:#000000\">4–6+ years of experience in electromechanical repair, maintenance, sustaining engineering, or related technical operations environments</span></p></li><li><p><span style=\"color:#000000\">Proven experience leading technical teams in manufacturing, robotics, automotive, aerospace, or other high-reliability industries</span></p></li><li><p><span style=\"color:#000000\">Strong experience troubleshooting and repairing complex hardware systems</span></p></li><li><p><span style=\"color:#000000\">Ability to operate effectively in ambiguous, rapidly evolving startup environments</span></p></li><li><p><span style=\"color:#000000\">Bachelor’s degree in a technical discipline preferred, but not required</span></p></li></ul><p><strong><span style=\"color:#000000\">Preferred Skills</span></strong></p><ul><li><p><span style=\"color:#000000\">Experience supporting robotics, autonomous systems, EV platforms, or aviation systems</span></p></li><li><p><span style=\"color:#000000\">Background in depot operations or medium-to-high volume repair environments</span></p></li><li><p><span style=\"color:#000000\">Familiarity with reliability engineering concepts, failure analysis, and structured root cause methodologies</span></p></li><li><p><span style=\"color:#000000\">Experience working within traceability-driven or safety-critical operational environments</span></p></li><li><p><span style=\"color:#000000\">Exposure to scaling repair or refurbishment operations from prototype to production volume</span></p></li></ul><p><strong><span style=\"color:#000000\">What Does a Successful 1X Team Member Look Like</span></strong></p><p><span style=\"color:#000000\">Team members at 1X who thrive here are builders. They move fast, own their work completely, and treat time like it’s the one thing you can’t get back — because it is. They say what they mean, finish what they start, and hold themselves to a standard before anyone has to ask. We push each other to be better, and we do it with honesty and respect.</span></p><p><strong><span style=\"color:#000000\">Compensation Range</span></strong></p><p><span style=\"color:#000000\">$145,000 – $175,000 + equity</span></p><p><strong><span style=\"color:#000000\">Benefits</span></strong></p><ul><li><p><span style=\"color:#000000\">Comprehensive medical, dental, and vision coverage</span></p></li><li><p><span style=\"color:#000000\">Generous paid time off, company holidays, and parental leave</span></p></li><li><p><span style=\"color:#000000\">401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)</span></p></li><li><p><span style=\"color:#000000\">Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options</span></p></li><li><p><span style=\"color:#000000\">Commuter benefits (transit and parking)</span></p></li><li><p><span style=\"color:#000000\">Short-term and long-term disability, and life insurance</span></p></li><li><p><span style=\"color:#000000\">Employee Assistance Program (EAP) for mental health, financial, and personal support</span></p></li><li><p><span style=\"color:#000000\">Onsite snacks and catered lunches</span></p></li></ul><p><strong><span style=\"color:#000000\">Equal Opportunity Employer</span></strong></p><p><span style=\"color:#000000\">1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, justice system impact, or any other characteristic protected under applicable federal, state, or local law.</span></p><p style=\"min-height: 1.7em;\"></p>",
  "translations": {
    "en": {
      "title": "Operations Manager Robot Services - PM",
      "highlight": null,
      "description": "<p><strong><span style=\"color:#000000\">PM Operations Manager, Service</span></strong></p><p><strong><span style=\"color:#000000\">Department: Maintenance &amp; Service Operations<br>Location: San Carlos, CA (On-site)<br>Shift: PM Shift</span></strong></p><p><strong><span style=\"color:#000000\">About 1X</span></strong></p><p><span style=\"color:#000000\">We’re building humanoid robots that work in home - doing the chores, handling the tasks, and giving people their time back. Simple, but it’s not.</span></p><p><span style=\"color:#000000\">To do this right, we have to solve robotics, AI, and manufacturing at the same time, at scale, in a form factor that has to be safe enough to live with your family. If you’re inspired by this, you’ll thrive here. We’ve been at this since 2014 and we’re at the point where the hard problems are behind us and the hard work is in front of us.</span></p><p><span style=\"color:#000000\">NEO is our flagship - a home robot designed to move, learn, and operate in the real world alongside real people. We’re not demoing it - we’re shipping it. We’re excited to meet you if this excites you.</span></p><p><span style=\"color:#000000\">If you’ve spent your career working on problems that matter and want to see them actually reach the world - this is that moment. We’re scaling, we’re hiring with intention, and we need people who want to build something that will genuinely change how humans spend their time - safely creating abundance for all.</span></p><p><strong><span style=\"color:#000000\">About the Team</span></strong></p><p><span style=\"color:#000000\">The Maintenance &amp; Repair Operations team is responsible for keeping robotic systems operating reliably as we scale from prototype development into higher-volume deployment. The team sits at the intersection of engineering, manufacturing, quality, and field operations - closing critical feedback loops between hardware performance and product improvement.</span></p><p><span style=\"color:#000000\">This group plays a direct role in improving robot reliability, operational readiness, and scalability across the entire lifecycle of our systems.</span></p><p><strong><span style=\"color:#000000\">Your Charter</span></strong></p><p><span style=\"color:#000000\">As the PM Operations Manager, Service, you will lead the PM shift of our internal Maintenance &amp; Repair Operations organization. You’ll own the execution and scaling of repair operations for complex electromechanical robotic systems — from intake and diagnostics through repair, validation, and return-to-service.</span></p><p><span style=\"color:#000000\">This role is critical to ensuring system reliability, operational throughput, and rapid feedback into engineering as 1X scales humanoid robot production and deployment. You’ll operate as both a hands-on technical leader and an operational builder, developing the processes, standards, and team needed to support a rapidly growing robotics operation.</span></p><p><strong><span style=\"color:#000000\">Key Outcomes</span></strong></p><ul><li><p><span style=\"color:#000000\">Build and lead a high-performing PM shift repair and maintenance operation supporting robotic system reliability at scale</span></p></li><li><p><span style=\"color:#000000\">Establish scalable workflows for diagnostics, repair, validation, failure tracking, and return-to-service processes</span></p></li><li><p><span style=\"color:#000000\">Drive measurable improvements in repair turnaround time, repeat failure reduction, and operational throughput</span></p></li><li><p><span style=\"color:#000000\">Partner cross-functionally with Engineering, Manufacturing, and Quality teams to improve product reliability and serviceability</span></p></li><li><p><span style=\"color:#000000\">Develop and mentor a growing team of repair technicians and diagnostic/service engineers across both hourly and salaried functions</span></p></li></ul><p style=\"min-height: 1.7em;\"></p><p style=\"min-height: 1.7em;\"></p>",
      "requirements": "<p><strong><span style=\"color:#000000\">Key Competencies</span></strong></p><ul><li><p><span style=\"color:#000000\">Strong hands-on troubleshooting capability across complex electromechanical systems</span></p></li><li><p><span style=\"color:#000000\">Ability to lead technical teams in fast-paced, high-growth operational environments</span></p></li><li><p><span style=\"color:#000000\">Deep operational instincts with experience building scalable repair or maintenance workflows</span></p></li><li><p><span style=\"color:#000000\">Excellent root cause analysis and structured problem-solving skills</span></p></li><li><p><span style=\"color:#000000\">Comfortable operating both strategically and tactically — from process development to hands-on repair work on the floor</span></p></li></ul><p><strong><span style=\"color:#000000\">Minimum Requirements</span></strong></p><ul><li><p><span style=\"color:#000000\">4–6+ years of experience in electromechanical repair, maintenance, sustaining engineering, or related technical operations environments</span></p></li><li><p><span style=\"color:#000000\">Proven experience leading technical teams in manufacturing, robotics, automotive, aerospace, or other high-reliability industries</span></p></li><li><p><span style=\"color:#000000\">Strong experience troubleshooting and repairing complex hardware systems</span></p></li><li><p><span style=\"color:#000000\">Ability to operate effectively in ambiguous, rapidly evolving startup environments</span></p></li><li><p><span style=\"color:#000000\">Bachelor’s degree in a technical discipline preferred, but not required</span></p></li></ul><p><strong><span style=\"color:#000000\">Preferred Skills</span></strong></p><ul><li><p><span style=\"color:#000000\">Experience supporting robotics, autonomous systems, EV platforms, or aviation systems</span></p></li><li><p><span style=\"color:#000000\">Background in depot operations or medium-to-high volume repair environments</span></p></li><li><p><span style=\"color:#000000\">Familiarity with reliability engineering concepts, failure analysis, and structured root cause methodologies</span></p></li><li><p><span style=\"color:#000000\">Experience working within traceability-driven or safety-critical operational environments</span></p></li><li><p><span style=\"color:#000000\">Exposure to scaling repair or refurbishment operations from prototype to production volume</span></p></li></ul><p><strong><span style=\"color:#000000\">What Does a Successful 1X Team Member Look Like</span></strong></p><p><span style=\"color:#000000\">Team members at 1X who thrive here are builders. They move fast, own their work completely, and treat time like it’s the one thing you can’t get back — because it is. They say what they mean, finish what they start, and hold themselves to a standard before anyone has to ask. We push each other to be better, and we do it with honesty and respect.</span></p><p><strong><span style=\"color:#000000\">Compensation Range</span></strong></p><p><span style=\"color:#000000\">$145,000 – $175,000 + equity</span></p><p><strong><span style=\"color:#000000\">Benefits</span></strong></p><ul><li><p><span style=\"color:#000000\">Comprehensive medical, dental, and vision coverage</span></p></li><li><p><span style=\"color:#000000\">Generous paid time off, company holidays, and parental leave</span></p></li><li><p><span style=\"color:#000000\">401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)</span></p></li><li><p><span style=\"color:#000000\">Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options</span></p></li><li><p><span style=\"color:#000000\">Commuter benefits (transit and parking)</span></p></li><li><p><span style=\"color:#000000\">Short-term and long-term disability, and life insurance</span></p></li><li><p><span style=\"color:#000000\">Employee Assistance Program (EAP) for mental health, financial, and personal support</span></p></li><li><p><span style=\"color:#000000\">Onsite snacks and catered lunches</span></p></li></ul><p><strong><span style=\"color:#000000\">Equal Opportunity Employer</span></strong></p><p><span style=\"color:#000000\">1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, justice system impact, or any other characteristic protected under applicable federal, state, or local law.</span></p><p style=\"min-height: 1.7em;\"></p>",
      "sharing_image": null,
      "sharing_title": "Operations Manager Robot Services - PM",
      "locations_question": "What is your preferred work location?",
      "sharing_description": "PM Operations Manager, ServiceDepartment: Maintenance &amp; Service OperationsLocation: San Carlos, CA (On-site)Shift: PM ShiftAbout 1XWe’re building humanoid robots that work in home - doing the chor"
    }
  },
  "category_code": "management",
  "mailbox_email": "[email protected]",
  "options_phone": "required",
  "options_photo": "off",
  "options_title": "off",
  "sharing_image": null,
  "sharing_title": "Operations Manager Robot Services - PM",
  "dynamic_fields": [],
  "education_code": "bachelor_degree",
  "open_questions": [
    {
      "id": 4132590,
      "body": "Will you now or in the future require visa sponsorship to work in this country?",
      "kind": "boolean",
      "options": {},
      "position": 1,
      "required": true,
      "translations": {
        "en": {
          "body": "Will you now or in the future require visa sponsorship to work in this country?"
        }
      },
      "open_question_options": []
    },
    {
      "id": 4132591,
      "body": "How many years of experience do you have managing teams in an engineering field? ",
      "kind": "string",
      "options": {},
      "position": 2,
      "required": true,
      "translations": {
        "en": {
          "body": "How many years of experience do you have managing teams in an engineering field? "
        }
      },
      "open_question_options": []
    },
    {
      "id": 4132592,
      "body": "What is the largest team size managed? ",
      "kind": "string",
      "options": {},
      "position": 3,
      "required": true,
      "translations": {
        "en": {
          "body": "What is the largest team size managed? "
        }
      },
      "open_question_options": []
    },
    {
      "id": 4132593,
      "body": "Do you have experience working in humanoid robotics or advanced robotic systems? ",
      "kind": "boolean",
      "options": {},
      "position": 4,
      "required": true,
      "translations": {
        "en": {
          "body": "Do you have experience working in humanoid robotics or advanced robotic systems? "
        }
      },
      "open_question_options": []
    },
    {
      "id": 4132594,
      "body": "Do you have experience working with hardware? ",
      "kind": "boolean",
      "options": {},
      "position": 5,
      "required": true,
      "translations": {
        "en": {
          "body": "Do you have experience working with hardware? "
        }
      },
      "open_question_options": []
    },
    {
      "id": 4132595,
      "body": "Do you have work experience in an engineering-related field?",
      "kind": "string",
      "options": {},
      "position": 6,
      "required": true,
      "translations": {
        "en": {
          "body": "Do you have work experience in an engineering-related field?"
        }
      },
      "open_question_options": []
    },
    {
      "id": 4132596,
      "body": "Do you have a bachelor's degree in an engineering field? If so, which field?",
      "kind": "string",
      "options": {},
      "position": 7,
      "required": true,
      "translations": {
        "en": {
          "body": "Do you have a bachelor's degree in an engineering field? If so, which field?"
        }
      },
      "open_question_options": []
    },
    {
      "id": 4132599,
      "body": "What is your earliest potential start date if offered a position?",
      "kind": "string",
      "options": {},
      "position": 8,
      "required": true,
      "translations": {
        "en": {
          "body": "What is your earliest potential start date if offered a position?"
        }
      },
      "open_question_options": []
    }
  ],
  "experience_code": "manager",
  "careers_apply_url": "https://1x.recruitee.com/o/operations-manager-robot-services-pm/c/new",
  "locations_question": "What is your preferred work location?",
  "max_hours_per_week": "60",
  "min_hours_per_week": "40",
  "options_salutation": "off",
  "sharing_description": "PM Operations Manager, ServiceDepartment: Maintenance &amp; Service OperationsLocation: San Carlos, CA (On-site)Shift: PM ShiftAbout 1XWe’re building humanoid robots that work in home - doing the chor",
  "employment_type_code": "fulltime_permanent",
  "options_cover_letter": "optional",
  "locations_question_type": "multiple_choice",
  "location_question_visible": false,
  "locations_question_required": true
}