Assistant Captain (Operations Manager) - Moxy Utrecht

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      "city": "Utrecht",
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    "departmentLabel": "Operations",
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    "location": {
      "city": "Utrecht",
      "state": "Utrecht",
      "postalCode": "3523 CB",
      "addressCountry": "Netherlands"
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    "datePosted": "2026-06-01",
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Moxy </span></span><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Utrecht</span></span><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> is now searching for an energetic and ambitious Operations Manager</span><span style=\"font-family: Lato, sans-serif; font-size: 15px\">, called the <span style=\"font-weight: bold\">Assistant Captain</span>.</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\">As Assistant Captain you have an eye for details and you know what is expected of you to give the guest a MOXY EXPERIENCE.</span> <span style=\"font-family: Lato, sans-serif; font-size: 15px\">You are proactive, kind and helpful and you are a visible leader for the team.</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">You</span><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> are responsible for ensuring that all procedures are followed according to certain standards. You check whether the crew carries out these procedures and other tasks in accordance with the regulations and you direct them where necessary. You are also the first point of contact for employees and new applicants, and make sure that they are well trained and have access to all necessary systems. By doing so, you strive for a professional appearance of the hotel, ensuring that the crew can perform their work properly and enjoyably.</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Furthermore, you fully support the Hotel Manager (Captain) with financial and budget related tasks. Together you ensure that you are in line with the budget and forecast, and discuss sales strategies and rates for rooms. You also perform administrative tasks and ad hoc activities, such as checking invoices and solving guest issues.</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">You are part of the Management team, together with the Hotel Manager (Captain). Together you supervise the Crew Leaders and Crew Members.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 15px\">KEY RESPONSIBILITIES (together with the Captain)</span></span></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Recruit and train the crew, as well as having the right tools needed to give the MOXY Experience.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Make sure that the guest experience reaches the MOXY experience and is accurate to the MOXY Service Manual.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Ensure social media is updated daily and follows MOXY's creative standards</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Ensure a profitable hotel operation according to defined goals and ambitions. </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Make sure that the hotel follows local law and regulations in every procedure.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Be active and involved in the daily work of the crew. </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Close cooperation with the sales and revenue team, to make sure business is coming in at the right price. Be updated on the hotel's forecast and be proactive in order to plan future operational </span></li>\n</ul>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 15px\">QUALIFICATIONS</span></span></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Minimum 2 years of hotel managerial experience</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Front Office (Supervisor / Manager) experience is mandatory</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Flexible with working on weekends</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Strong communication skills</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">English language</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Marketing experience</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Social media knowledge and experience</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Event organisation</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Experience working abroad is a plus</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">MICROS, Opera knowledge</span></li>\n</ul>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">REPORTS TO</span></span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Captain (Hotel Manager)</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">BENEFITS</span></span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Travel allowance as of 5 KM distance</span></li>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide</span></li>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Discount on Food &amp; Beverages at Marriott hotels worldwide</span></li>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Free lunch when working in the hotel</span></li>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">PH&amp;C Pension scheme</span></li>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Twenty-five holidays</span></li>\n</ul>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\">*****</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Hotel Co 51</span></span><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> is a hotel management company. Hotel Co 51 operates under a franchise agreement with Marriott International Inc. Hotel Co 51 is a brand of Vastint Holding, who is the owner of the hotels which are operated by Hotel Co 51.</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 15px\">MOXY Hotels</span></span><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> is Marriott's youngest brand, which opened the first hotel in Milan, Italy, September 2014. MOXY HOTELS are designed to capture the rapidly emerging next-generation traveler. The brand combines contemporary, stylish design, approachable service, latest technology and, most importantly, an affordable price. It's a new way of traveling!</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Marriott International, Inc.</span></span><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> is offering the most powerful portfolio in the industry, 38</span><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> brands and 10,0</span><span style=\"font-family: Lato, sans-serif; font-size: 15px\">00+ properties across 141</span><span style=\"font-family: Lato, sans-serif; font-size: 15px\"> countries and territories give people more ways to connect, experience and expand their world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland.</span></p>",
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    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://hotelco51.bamboohr.com/careers/1905",
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