Guest Registration Manager/Night Auditor

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  "detail": {
    "city": "Granby",
    "jobId": 558762,
    "level": "Management",
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    "jobTitle": "Guest Registration Manager/Night Auditor",
    "location": "Snow Mountain Ranch - Granby, CO 80446",
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    "clientCode": "0TS15",
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    "description": "<h1 style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#4f81bd;\">POSITION SUMMARY:</span></strong></span></span></h1>\r\n\r\n<p style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Snow Mountain Ranch is hiring two Guest Registration Managers focusing on Night Audit responsibilities interested in working four 10-hour shifts each week. This position supports the work of the YMCA of the Rockies, Snow Mountain Ranch, which operates a mission-based family and group conference and retreat center, and a residential camp, serving more than 50,000 annually.</span></span></p>\r\n\r\n<p style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>The Guest Registration Managers - Night Auditor </strong>at Snow Mountain Ranch will be scheduled four 10-hour shifts each week, allowing for three full days off to enjoy the many recreational opportunities in Grand County, Colorado.</span></span></p>\r\n\r\n<p style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The <strong>Night Audit </strong>responsibilities include running computer programs and reports, auditing daily accounting transactions, providing guest services between 9:30 PM and 8:00 AM, such as answering the switchboard, checking-in late arrivals, dispatching the appropriate staff for service requests and communicating with emergency dispatchers and staff for the appropriate responses to medical, fire, law enforcement emergencies, power outages, etc.</span></span></p>\r\n\r\n<p style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The <strong>Guest Registration Manager </strong>responsibilities include providing training and supervision of the Front Desk staff during hours of overlap, especially as it relates to conducting nightly income audits, making corrections to guest folios, communicating with AM/PM shift staff to ensure shift checklists have been/are being completed, and to provide a bridge between the AM/PM to ensure everyone knows what they need to know for the continuity of guest service at the Front Desk.</span></span></p>\r\n\r\n<h1 style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#4f81bd;\">OUR MISSION AND CULTURE:</span></strong></span></span></h1>\r\n\r\n<p style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart. We are committed to being welcoming to <strong><em>all</em></strong> people and to making a difference in the lives of our members, guests and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.&nbsp;&nbsp;</span></span>&nbsp;</span></span></p>\r\n\r\n<h1 style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#4f81bd;\">ESSENTIAL FUNCTIONS:</span></strong></span></span></h1>\r\n\r\n<h2 style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Night Audit</strong></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Able to work alone and remain alert between the hours of 9:30 PM and 8:00 AM for four 10-hour shifts per week; shifts may include weekends and holidays.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Operate Property Management System and associated credit card batching functionality as part of the overall night audit process. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Apply good accounting principles in reviewing and reconciling daily financial transactions which include tasks such as counting operational cash, finalizing bank deposits and running end-of-day reports</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist with emergencies and other major concerns involving guests and employees that arise during assigned shifts. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Accurately communicate in verbal and written forms, including the appropriate completion of emergency and incident reports, service logs and emails to management regarding concerns and significant events that occurred during the shift.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Operational knowledge of two-way radios and the switchboard, including correct telephone etiquette and processing guest and staff requests</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Act as a tactful liaison between group leaders/guests and all departments providing service to them </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Be able to explain contract details and billing to guests and group leaders</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Appropriate and timely handling of emergencies</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Review and understand computer-generated reports and able to update Excel spreadsheets and logs.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Operate office printing, postage equipment and process orders and invoices for office supplies.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Complete month-end and year-end auditing process</span></span></li>\r\n</ul>\r\n\r\n<h2><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Guest Registration Manager</strong></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist with hiring, supervising, scheduling and evaluation of up to 15 Guest Registration seasonal staff and volunteers.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist with training for new staff working the Front Desk, particularly in areas related to Night Audit/Night Shift coverage, income audit, and invoice reconciliation.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Provide oversight on Night Audit responsibilities, keeping supervisors informed of issues and challenges that come up overnight. </span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Cover primarily the PM/Income Audit shift, but may occasionally be called upon to cover management of other shifts.</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Complete or supervise completion of an audit that includes, but is not limited to, counting cash boxes, handling large sums of revenue, and making nightly deposits. Confirm the accuracy of the income that has been deposited and run end-of-day reports.</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Process petty cash and payroll advance requests.</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Must be effective at understanding and resolving guest concerns.</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Work with management and director-level staff to update and develop various training information and programs for the Guest Services Department. </span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ensure that the Business Office vault is secure and proper balance is maintained.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ensure accurate charges to guest folios, as well as timely billing when necessary.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ensure cashiers accurately compile daily bank deposits. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Contribute to the building of an environment that promotes consistent guest satisfaction.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Assist supervisors with completion of appropriate paperwork (such as Personnel Action Forms, staff evaluations, and disciplinary actions) and communicate with Human Resources to maintain accurate staff information.</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">All other duties as assigned.</span></span></li>\r\n</ul>\r\n\r\n<h1 style=\"margin-right:72px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#4f81bd;\">REQUIREMENTS/QUALIFICATIONS:</span></strong></span></span></h1>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Associate&rsquo;s degree or college-level coursework in a hospitality or business/accounting related field preferred, but candidates with a combination of education and experience will also be considered.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">At least one year of management experience, preferably in the hospitality or business/accounting industry, strongly preferred.</span></span>&nbsp;We are willing to train the right person in Night Audit responsibilities.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Ability to read, write, speak and understand English clearly, concisely, and fluently.</span></span>&nbsp;</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Reliable attendance. Shifts covered by the person in this position are difficult to cover on short notice. The employee must have consistently good attendance and provide advanced notice as much as possible for time off. The employee must regularly arrive on time for their shift.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Able to operate common office equipment (copiers, printers, switchboard, business radio, etc.)</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Perform any other relevant and reasonable tasks as assigned.</span></span></li>\r\n</ul>\r\n\r\n<h1><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#4f81bd;\">GENERAL YMCA OF THE ROCKIES REQUIREMENTS:</span></strong></span></span></h1>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Uphold the YMCA of the Rockies Mission, policies, and programs.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Commitment to diversity, equity, inclusion and anti-racism required.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must meet acceptable criminal background check standards.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">All other duties as assigned.</span></span></li>\r\n</ul>\r\n\r\n<h1><span style=\"font-size:14px;\"><strong><span style=\"color:#4f81bd;\">WORK ENVIRONMENT &amp; PHYSICAL DEMANDS:</span></strong></span></h1>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"color:#000000;font-family:Verdana, Geneva, sans-serif;font-size:14px;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Must be able to stay alert while working an overnight shift between the hours of 9:30pm and 8am.</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#000000;\">Must be able to sit and stand, get up and down frequently, and walk around during a shift</span></span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Ability to climb stairs, kneel, stoop and bend.</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Ability to lift and move up to 30lbs to a height of up to 4 feet.</span></span></span></li>\r\n</ul>\r\n\r\n<div style=\"margin-left:72px;margin-right:72px;text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Note: Employees are held accountable for all duties of this job.</span></span></div>\r\n\r\n<div style=\"margin-left:72px;margin-right:72px;text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">This job description is not intended to be an exhaustive list of all duties, responsibilities,</span></span></div>\r\n\r\n<div style=\"margin-left:72px;margin-right:72px;text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">or qualifications associated with the job.</span></span></div>\r\n",
    "jobCategory": "Conference/Guest Services",
    "salaryRange": "$21.50 - $25.50 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Guest Registration Manager/Night Auditor\",\"identifier\":\"J0TS15558762\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/00F1F305D986350F2A5DF3D1AE79350F/jobs/558762\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=00F1F305D986350F2A5DF3D1AE79350F\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":21.5,\"maxValue\":25.5,\"unitText\":\"\"}},\"datePosted\":\"2026-06-15\",\"description\":\"Job DetailsLevel: ManagementJob Location: Snow Mountain Ranch - Granby, CO 80446Position Type: Year-Round JobsSalary Range: $21.50 - $25.50 HourlyJob Category: Conference/Guest ServicesPOSITION SUMMARY:\\r\\n\\r\\nSnow Mountain Ranch is hiring two Guest Registration Managers focusing on Night Audit responsibilities interested in working four 10-hour shifts each week. This position supports the work of the YMCA of the Rockies, Snow Mountain Ranch, which operates a mission-based family and group conference and retreat center, and a residential camp, serving more than 50,000 annually.\\r\\n\\r\\nThe Guest Registration Managers - Night Auditor at Snow Mountain Ranch will be scheduled four 10-hour shifts each week, allowing for three full days off to enjoy the many recreational opportunities in Grand County, Colorado.\\r\\n\\r\\nThe Night Audit responsibilities include running computer programs and reports, auditing daily accounting transactions, providing guest services between 9:30 PM and 8:00 AM, such as answering the switchboard, checking-in late arrivals, dispatching the appropriate staff for service requests and communicating with emergency dispatchers and staff for the appropriate responses to medical, fire, law enforcement emergencies, power outages, etc.\\r\\n\\r\\nThe Guest Registration Manager responsibilities include providing training and supervision of the Front Desk staff during hours of overlap, especially as it relates to conducting nightly income audits, making corrections to guest folios, communicating with AM/PM shift staff to ensure shift checklists have been/are being completed, and to provide a bridge between the AM/PM to ensure everyone knows what they need to know for the continuity of guest service at the Front Desk.\\r\\n\\r\\nOUR MISSION AND CULTURE:\\r\\n\\r\\nWe firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nESSENTIAL FUNCTIONS:\\r\\n\\r\\nNight Audit\\r\\n\\r\\n\\r\\n\\tAble to work alone and remain alert between the hours of 9:30 PM and 8:00 AM for four 10-hour shifts per week; shifts may include weekends and holidays.\\r\\n\\tOperate Property Management System and associated credit card batching functionality as part of the overall night audit process. \\r\\n\\tApply good accounting principles in reviewing and reconciling daily financial transactions which include tasks such as counting operational cash, finalizing bank deposits and running end-of-day reports\\r\\n\\tAssist with emergencies and other major concerns involving guests and employees that arise during assigned shifts. \\r\\n\\tAccurately communicate in verbal and written forms, including the appropriate completion of emergency and incident reports, service logs and emails to management regarding concerns and significant events that occurred during the shift.\\r\\n\\tOperational knowledge of two-way radios and the switchboard, including correct telephone etiquette and processing guest and staff requests\\r\\n\\tAct as a tactful liaison between group leaders/guests and all departments providing service to them \\r\\n\\tBe able to explain contract details and billing to guests and group leaders\\r\\n\\tAppropriate and timely handling of emergencies\\r\\n\\tReview and understand computer-generated reports and able to update Excel spreadsheets and logs.\\r\\n\\tOperate office printing, postage equipment and process orders and invoices for office supplies.\\r\\n\\tComplete month-end and year-end auditing process\\r\\n\\r\\n\\r\\nGuest Registration Manager\\r\\n\\r\\n\\r\\n\\tAssist with hiring, supervising, scheduling and evaluation of up to 15 Guest Registration seasonal staff and volunteers.\\r\\n\\tAssist with training for new staff working the Front Desk, particularly in areas related to Night Audit/Night Shift coverage, income audit, and invoice reconciliation.\\r\\n\\tProvide oversight on Night Audit responsibilities, keeping supervisors informed of issues and challenges that come up overnight. \\r\\n\\tCover primarily the PM/Income Audit shift, but may occasionally be called upon to cover management of other shifts.\\r\\n\\tComplete or supervise completion of an audit that includes, but is not limited to, counting cash boxes, handling large sums of revenue, and making nightly deposits. Confirm the accuracy of the income that has been deposited and run end-of-day reports.\\r\\n\\tProcess petty cash and payroll advance requests.\\r\\n\\tMust be effective at understanding and resolving guest concerns.\\r\\n\\tWork with management and director-level staff to update and develop various training information and programs for the Guest Services Department. \\r\\n\\tEnsure that the Business Office vault is secure and proper balance is maintained.\\r\\n\\tEnsure accurate charges to guest folios, as well as timely billing when necessary.\\r\\n\\tEnsure cashiers accurately compile daily bank deposits. \\r\\n\\tContribute to the building of an environment that promotes consistent guest satisfaction.\\r\\n\\tAssist supervisors with completion of appropriate paperwork (such as Personnel Action Forms, staff evaluations, and disciplinary actions) and communicate with Human Resources to maintain accurate staff information.\\r\\n\\tAll other duties as assigned.\\r\\n\\r\\n\\r\\nREQUIREMENTS/QUALIFICATIONS:\\r\\n\\r\\n\\r\\n\\tAssociate&rsquo;s degree or college-level coursework in a hospitality or business/accounting related field preferred, but candidates with a combination of education and experience will also be considered.\\r\\n\\tAt least one year of management experience, preferably in the hospitality or business/accounting industry, strongly preferred.&nbsp;We are willing to train the right person in Night Audit responsibilities.\\r\\n\\tAbility to read, write, speak and understand English clearly, concisely, and fluently.&nbsp;\\r\\n\\tReliable attendance. Shifts covered by the person in this position are difficult to cover on short notice. The employee must have consistently good attendance and provide advanced notice as much as possible for time off. The employee must regularly arrive on time for their shift.\\r\\n\\tAble to operate common office equipment (copiers, printers, switchboard, business radio, etc.)\\r\\n\\tPerform any other relevant and reasonable tasks as assigned.\\r\\n\\r\\n\\r\\nGENERAL YMCA OF THE ROCKIES REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tUphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions\\r\\n\\tUphold the YMCA of the Rockies Mission, policies, and programs.\\r\\n\\tPossess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.\\r\\n\\tSupport the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.\\r\\n\\tPromote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.\\r\\n\\tAttend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.\\r\\n\\tCommitment to diversity, equity, inclusion and anti-racism required.\\r\\n\\tMust meet acceptable criminal background check standards.\\r\\n\\tAll other duties as assigned.\\r\\n\\r\\n\\r\\nWORK ENVIRONMENT &amp; PHYSICAL DEMANDS:\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;\\r\\n\\r\\n\\r\\n\\tMust be able to stay alert while working an overnight shift between the hours of 9:30pm and 8am.\\r\\n\\tMust be able to sit and stand, get up and down frequently, and walk around during a shift\\r\\n\\tAbility to climb stairs, kneel, stoop and bend.\\r\\n\\tAbility to lift and move up to 30lbs to a height of up to 4 feet.\\r\\n\\r\\n\\r\\nNote: Employees are held accountable for all duties of this job.\\r\\n\\r\\nThis job description is not intended to be an exhaustive list of all duties, responsibilities,\\r\\n\\r\\nor qualifications associated with the job.\\r\\nCOMPENSATION PACKAGE & EMPLOYEE PERKS:\\r\\n\\tHealth, dental, and life insurance\\r\\n\\tGenerous PTO/Vacation\\r\\n\\tParticipation in YMCA Retirement Fund (an additional 12% contribution by YMCA after 2 years of employment)\\r\\n\\tEmployer-owned rental housing may be available nearby - Contact Human Resources for more information\\r\\n\\tYMCA of the Rockies membership\\r\\n\\tDiscounted childcare, summer day camp, and summer overnight camp\\r\\n\\tDiscounted nights at YMCA of the Rockies lodges for friends &amp; family\\r\\n\\tSki and golf passes to nearby resorts &amp; courses\\r\\n\\tFree or discounted gear rentals for outdoor adventures\\r\\n\\tView all YMCA of the Rockies employee perks by visiting&nbsp;here.\\r\\n\\r\\n\",\"responsibilities\":\"POSITION SUMMARY:\\r\\n\\r\\nSnow Mountain Ranch is hiring two Guest Registration Managers focusing on Night Audit responsibilities interested in working four 10-hour shifts each week. This position supports the work of the YMCA of the Rockies, Snow Mountain Ranch, which operates a mission-based family and group conference and retreat center, and a residential camp, serving more than 50,000 annually.\\r\\n\\r\\nThe Guest Registration Managers - Night Auditor at Snow Mountain Ranch will be scheduled four 10-hour shifts each week, allowing for three full days off to enjoy the many recreational opportunities in Grand County, Colorado.\\r\\n\\r\\nThe Night Audit responsibilities include running computer programs and reports, auditing daily accounting transactions, providing guest services between 9:30 PM and 8:00 AM, such as answering the switchboard, checking-in late arrivals, dispatching the appropriate staff for service requests and communicating with emergency dispatchers and staff for the appropriate responses to medical, fire, law enforcement emergencies, power outages, etc.\\r\\n\\r\\nThe Guest Registration Manager responsibilities include providing training and supervision of the Front Desk staff during hours of overlap, especially as it relates to conducting nightly income audits, making corrections to guest folios, communicating with AM/PM shift staff to ensure shift checklists have been/are being completed, and to provide a bridge between the AM/PM to ensure everyone knows what they need to know for the continuity of guest service at the Front Desk.\\r\\n\\r\\nOUR MISSION AND CULTURE:\\r\\n\\r\\nWe firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.&nbsp;&nbsp;&nbsp;\\r\\n\\r\\nESSENTIAL FUNCTIONS:\\r\\n\\r\\nNight Audit\\r\\n\\r\\n\\r\\n\\tAble to work alone and remain alert between the hours of 9:30 PM and 8:00 AM for four 10-hour shifts per week; shifts may include weekends and holidays.\\r\\n\\tOperate Property Management System and associated credit card batching functionality as part of the overall night audit process. \\r\\n\\tApply good accounting principles in reviewing and reconciling daily financial transactions which include tasks such as counting operational cash, finalizing bank deposits and running end-of-day reports\\r\\n\\tAssist with emergencies and other major concerns involving guests and employees that arise during assigned shifts. \\r\\n\\tAccurately communicate in verbal and written forms, including the appropriate completion of emergency and incident reports, service logs and emails to management regarding concerns and significant events that occurred during the shift.\\r\\n\\tOperational knowledge of two-way radios and the switchboard, including correct telephone etiquette and processing guest and staff requests\\r\\n\\tAct as a tactful liaison between group leaders/guests and all departments providing service to them \\r\\n\\tBe able to explain contract details and billing to guests and group leaders\\r\\n\\tAppropriate and timely handling of emergencies\\r\\n\\tReview and understand computer-generated reports and able to update Excel spreadsheets and logs.\\r\\n\\tOperate office printing, postage equipment and process orders and invoices for office supplies.\\r\\n\\tComplete month-end and year-end auditing process\\r\\n\\r\\n\\r\\nGuest Registration Manager\\r\\n\\r\\n\\r\\n\\tAssist with hiring, supervising, scheduling and evaluation of up to 15 Guest Registration seasonal staff and volunteers.\\r\\n\\tAssist with training for new staff working the Front Desk, particularly in areas related to Night Audit/Night Shift coverage, income audit, and invoice reconciliation.\\r\\n\\tProvide oversight on Night Audit responsibilities, keeping supervisors informed of issues and challenges that come up overnight. \\r\\n\\tCover primarily the PM/Income Audit shift, but may occasionally be called upon to cover management of other shifts.\\r\\n\\tComplete or supervise completion of an audit that includes, but is not limited to, counting cash boxes, handling large sums of revenue, and making nightly deposits. Confirm the accuracy of the income that has been deposited and run end-of-day reports.\\r\\n\\tProcess petty cash and payroll advance requests.\\r\\n\\tMust be effective at understanding and resolving guest concerns.\\r\\n\\tWork with management and director-level staff to update and develop various training information and programs for the Guest Services Department. \\r\\n\\tEnsure that the Business Office vault is secure and proper balance is maintained.\\r\\n\\tEnsure accurate charges to guest folios, as well as timely billing when necessary.\\r\\n\\tEnsure cashiers accurately compile daily bank deposits. \\r\\n\\tContribute to the building of an environment that promotes consistent guest satisfaction.\\r\\n\\tAssist supervisors with completion of appropriate paperwork (such as Personnel Action Forms, staff evaluations, and disciplinary actions) and communicate with Human Resources to maintain accurate staff information.\\r\\n\\tAll other duties as assigned.\\r\\n\\r\\n\\r\\nREQUIREMENTS/QUALIFICATIONS:\\r\\n\\r\\n\\r\\n\\tAssociate&rsquo;s degree or college-level coursework in a hospitality or business/accounting related field preferred, but candidates with a combination of education and experience will also be considered.\\r\\n\\tAt least one year of management experience, preferably in the hospitality or business/accounting industry, strongly preferred.&nbsp;We are willing to train the right person in Night Audit responsibilities.\\r\\n\\tAbility to read, write, speak and understand English clearly, concisely, and fluently.&nbsp;\\r\\n\\tReliable attendance. Shifts covered by the person in this position are difficult to cover on short notice. The employee must have consistently good attendance and provide advanced notice as much as possible for time off. The employee must regularly arrive on time for their shift.\\r\\n\\tAble to operate common office equipment (copiers, printers, switchboard, business radio, etc.)\\r\\n\\tPerform any other relevant and reasonable tasks as assigned.\\r\\n\\r\\n\\r\\nGENERAL YMCA OF THE ROCKIES REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tUphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions\\r\\n\\tUphold the YMCA of the Rockies Mission, policies, and programs.\\r\\n\\tPossess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.\\r\\n\\tSupport the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.\\r\\n\\tPromote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.\\r\\n\\tAttend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.\\r\\n\\tCommitment to diversity, equity, inclusion and anti-racism required.\\r\\n\\tMust meet acceptable criminal background check standards.\\r\\n\\tAll other duties as assigned.\\r\\n\\r\\n\\r\\nWORK ENVIRONMENT &amp; PHYSICAL DEMANDS:\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;\\r\\n\\r\\n\\r\\n\\tMust be able to stay alert while working an overnight shift between the hours of 9:30pm and 8am.\\r\\n\\tMust be able to sit and stand, get up and down frequently, and walk around during a shift\\r\\n\\tAbility to climb stairs, kneel, stoop and bend.\\r\\n\\tAbility to lift and move up to 30lbs to a height of up to 4 feet.\\r\\n\\r\\n\\r\\nNote: Employees are held accountable for all duties of this job.\\r\\n\\r\\nThis job description is not intended to be an exhaustive list of all duties, responsibilities,\\r\\n\\r\\nor qualifications associated with the job.\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"YMCA OF THE ROCKIES\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=00F1F305D986350F2A5DF3D1AE79350F\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1101 County Road 53\",\"addressLocality\":\"Granby\",\"addressRegion\":\"CO\",\"postalCode\":80446,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\n\\tHealth, dental, and life insurance\\r\\n\\tGenerous PTO/Vacation\\r\\n\\tParticipation in YMCA Retirement Fund (an additional 12% contribution by YMCA after 2 years of employment)\\r\\n\\tEmployer-owned rental housing may be available nearby - Contact Human Resources for more information\\r\\n\\tYMCA of the Rockies membership\\r\\n\\tDiscounted childcare, summer day camp, and summer overnight camp\\r\\n\\tDiscounted nights at YMCA of the Rockies lodges for friends &amp; family\\r\\n\\tSki and golf passes to nearby resorts &amp; courses\\r\\n\\tFree or discounted gear rentals for outdoor adventures\\r\\n\\tView all YMCA of the Rockies employee perks by visiting&nbsp;here.\\r\\n\\r\\n\",\"experienceRequirements\":\"\\r\\n\\tHealth, dental, and life insurance\\r\\n\\tGenerous PTO/Vacation\\r\\n\\tParticipation in YMCA Retirement Fund (an additional 12% contribution by YMCA after 2 years of employment)\\r\\n\\tEmployer-owned rental housing may be available nearby - Contact Human Resources for more information\\r\\n\\tYMCA of the Rockies membership\\r\\n\\tDiscounted childcare, summer day camp, and summer overnight camp\\r\\n\\tDiscounted nights at YMCA of the Rockies lodges for friends &amp; family\\r\\n\\tSki and golf passes to nearby resorts &amp; courses\\r\\n\\tFree or discounted gear rentals for outdoor adventures\\r\\n\\tView all YMCA of the Rockies employee perks by visiting&nbsp;here.\\r\\n\\r\\n\",\"industry\":\"Conference/Guest Services\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Health, dental, and life insurance</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Generous PTO/Vacation</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Participation in YMCA Retirement Fund (an additional 12% contribution by YMCA after 2 years of employment)</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Employer-owned rental housing may be available nearby - Contact Human Resources for more information</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">YMCA of the Rockies membership</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Discounted childcare, summer day camp, and summer overnight camp</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Discounted nights at YMCA of the Rockies lodges for friends &amp; family</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Ski and golf passes to nearby resorts &amp; courses</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Free or discounted gear rentals for outdoor adventures</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">View all YMCA of the Rockies employee perks by visiting&nbsp;<a href=\"https://jobs.ymcarockies.org/year-round-job\">here</a>.</span></span></li>\r\n</ul>\r\n",
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