Office Assistant & Camp Store Coordinator

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    "departmentLabel": "Camp Kwasind",
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    "location": {
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    "description": "<p><span style=\"font-weight: bold\">About Camp Kwasind</span></p>\n<p>Camp Kwasind is a ministry of the Canadian Baptists of Ontario and Quebec (CBOQ) and has been investing in young people since 1944. Our mission is to create life-transforming experiences where children, youth, and leaders can encounter Jesus, build authentic community, and grow in confidence and character. We operate year-round as a summer camp, retreat centre, and ministry hub for churches and partner organizations.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Reports To:</span> Office Manager<br><span style=\"font-weight: bold\">Position Type:</span> Full Time (35hr/w) with Pension &amp; Benefits</p>\n<ul>\n<li>* note: 6 days a week during summer camp weeks</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Position Summary:</span></p>\n<p>Camp Kwasind is seeking a highly organized, service-oriented, and proactive <span style=\"font-weight: bold\">Office Assistant &amp; Camp Store Coordinator</span> to serve as a key member of our year-round operations team.</p>\n<p> </p>\n<p>This full-time role combines <span style=\"font-weight: bold\">administration, guest group support, customer service, and retail management</span>, with seasonal intensity during the summer months. The successful candidate will play a key role in coordinating <span style=\"font-weight: bold\">year-round ministry and rental groups</span>, maintaining a high standard of guest experience, and <span style=\"font-weight: bold\">operating the Camp Store (Tuck Shop) year-round.  </span>This individual will contribute significantly to ensuring Camp Kwasind is organized, hospitable, and “guest-ready” at all times.</p>\n<p>There is no existing vacancy, this is a new role.<br><br></p>\n<p><span style=\"font-weight: bold\">Core Competencies (Qualifications &amp; Skills)</span></p>\n<ul>\n<li>Alignment with the mission and values of Camp Kwasind and the Canadian Baptists of Ontario &amp; Quebec</li>\n<li>Strong organizational, administrative, and time management skills</li>\n<li>Warm, welcoming, and guest-focused communication style</li>\n<li>Excellent written and verbal communication abilities</li>\n<li>Financial awareness (budgeting, invoicing, payment tracking, reporting)</li>\n<li>Proficiency in Microsoft Office and systems such as Camp Brain and Square</li>\n<li>Experience in customer service, administration, hospitality, or retail (asset)</li>\n<li>Asset to have basic design skills (Canva, Adobe)</li>\n<li>Adaptability and ability to thrive in a fast-paced, seasonal environment</li>\n<li>Proactive, solution-oriented mindset</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-weight: bold\">September – June (Administrative, Ministry, Guest Group &amp; Store Operations)</span></p>\n<p><span style=\"font-weight: bold\">Guest Group &amp; Ministry Coordination</span></p>\n<ul>\n<li>Coordinate bookings for year-round ministry and rental groups, including:\n<ul>\n<li>Preparing and issuing contracts and agreements</li>\n<li>Tracking deposits and payments</li>\n<li>Maintaining accurate booking records and schedules</li>\n<li>Providing clear, timely, and professional communication with group leaders</li>\n</ul>\n</li>\n<li>Assist with invoicing, payment collection, and financial tracking related to guest groups and camp programs</li>\n<li>Support pre-arrival communication with guest groups, including welcome emails, reminders, and information packages</li>\n<li>Assist in collecting group details such as attendance numbers, dietary needs, and program schedules</li>\n<li>Help prepare arrival materials, welcome packages, and printed resources</li>\n<li>Contribute to a high standard of a <span style=\"font-weight: bold\">“Kwasind Ready” guest experience</span> <br><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">Systems &amp; Reporting</span></p>\n<ul>\n<li>Maintain accurate records within systems such as Camp Brain</li>\n<li>Track booking status, outstanding payments, and required documentation</li>\n<li>Assist in generating reports and summaries for leadership and planning purposes</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Administrative Support</span></p>\n<ul>\n<li>Provide administrative support to the Office Manager and leadership team</li>\n<li>Manage communications, including email and phone inquiries</li>\n<li>Support camper registration, database management, and documentation preparation</li>\n<li>Maintain organized digital and physical filing systems</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Camp Store (Tuck Shop) – Year-Round Development</span></p>\n<ul>\n<li>Oversee and maintain the Camp Store (Tuck Shop) year-round, including:\n<ul>\n<li>Work with Office Manager on inventory planning, ordering, and supplier coordination</li>\n<li>Work with Office Manager and Executive Director on budget tracking, cost analysis, and pricing strategy</li>\n<li>Preparing stock, systems, and workflows for summer operations</li>\n<li>Exploring and implementing <span style=\"font-weight: bold\">Tuck Shop opportunities for guest groups</span></li>\n</ul>\n</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">June – August (Summer Operations)</span></p>\n<ul>\n<li>Serve as front desk receptionist, supporting parents, guests, delivery staff and summer staff</li>\n<li>Continue to support guest group coordination as needed, including communication and payment tracking</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Tuck Shop (Camp Store) Leadership</span></p>\n<ul>\n<li>Manage operations of the Camp Store with Office Manager oversight, including:\n<ul>\n<li>Inventory execution and restocking</li>\n<li>Staff training, scheduling, and supervision</li>\n<li>Daily sales operations and cash handling</li>\n<li>Camper account management</li>\n<li>Weekly financial reporting and reconciliation</li>\n<li>Visual merchandising and sales promotion</li>\n</ul>\n</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Administrative &amp; Camp Operations Support</span></p>\n<ul>\n<li>Provide administrative support to camp staff and leadership, including:\n<ul>\n<li>Printing schedules, reports, and communications</li>\n<li>Supporting camper and medical documentation processes</li>\n<li>Assisting with staff coordination and time tracking</li>\n</ul>\n</li>\n</ul>\n<ul>\n<li>Contribute to mid-season and end-of-season reporting, evaluations, and office wrap-up</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Additional Requirements:</span></p>\n<ul>\n<li>Must be willing to work on-site during major retreat events and full-time on-site during summer camp season.</li>\n<li>Recent Vulnerable Sector Check (or obtain one before start date)</li>\n</ul>\n<ul>\n<li>Willingness to actively participate in a Christian ministry environment</li>\n</ul>\n<p> </p>\n<p><span style=\"font-size: 18pt\"><span style=\"font-weight: bold\">Compensation &amp; Work Schedule</span></span></p>\n<ul>\n<li>Full-time, year-round position</li>\n<li>Full-time, on-site work required</li>\n<li>Occasional evenings and weekends required, particularly during events and guest group rentals</li>\n<li>Living in or near Muskoka is strongly preferred</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Why Work at Camp Kwasind?</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Meaningful Impact</span><br>Be part of life-changing experiences that help shape the next generation of leaders, grounded in faith, character, and community.</li>\n<li><span style=\"font-weight: bold\">Competitive Compensation &amp; Benefits</span><br>We offer a competitive salary within the camping industry, along with vacation time, personal days, and a comprehensive benefits package.</li>\n<li><span style=\"font-weight: bold\">Seasonal Flexibility &amp; Summer Impact</span><br>Enjoy flexible work rhythms throughout the year, with the opportunity to be fully engaged in the high-impact summer season.</li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\">Growth-Oriented Culture</span><br>Join a collaborative and innovative team with a rich history and a vision for continued growth, creativity, and ministry impact.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Applications</span></p>\n<p>Qualified candidates may apply by June 30, 2026 to HR through the link.</p>\n<p><br></p>\n<p>All candidates whose training, experience and aptitudes meet the requirements for the job will be considered, subject to acceptance of the CBOQ code of conduct policy. CBOQ welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p>",
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