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HomeCompanies6C1073B85A68AEDF43A712AFD9C64019Site Operations Director (51298)

Site Operations Director (51298)

6C1073B85A68AEDF43A712AFD9C64019 · Southeast - South Bend, IN 46613; 1708 High Street, South Bend, IN, 46613, USA · Active · Paycom ATS

Job facts

FieldValue
Company6C1073B85A68AEDF43A712AFD9C64019
TitleSite Operations Director (51298)
Normalized title-
Department / team-
LocationSouth Bend, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-12 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in South Bend.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6C1073B85A68AEDF43A712AFD9C64019
Source5b7040bb-b841-4559-8128-f4d1b541793c
ATS providerPaycom ATS

Description

Description As a Site Operations Director, you will oversee and act as a resource for support staff, assure efficient operation of clinic-based services, assist with the hiring of quality staff, and uphold HealthLincs policies and procedures. This position oversees all clinic personnel, works closely with the Assistant Site Operation Director and Site Medical Director, and reports to the Chief Operating Officer. JOB RESPONSIBILITIES: Supervises and coordinates various personnel actions including, but not limited to, recruiting, directing, training, competencies, performance appraisals, promotions, monitoring time and attendance, and vacation schedules to ensure the clinic operates in an efficient manner. Remains knowledgeable of support staffs roles and responsibilities, as well as all areas of practice in order to provide continuity of services during position vacancies. Reviews and recommends changes to the COO in operational procedures that promote high quality patient centered care, productivity enhancement, risk management, cost savings, employee engagement and patient satisfaction. Plans and oversees practice activities including monthly staff meetings and preparing agendas. Coordinates with Finance on billing issues, assuring encounters are closed timely and the budget process is maintained. Ensures all patient concerns are handled correctly by recommending and implementing corrective actions including documenting and reporting of results. Coordinates with the Site Medical Director regarding the scheduling of clinical staff, including after-hours call, to ensure appropriate coverage. Monitors and ensures that all staff possess a high-quality appearance, practice knowledge, and professionalism, assignment of mentors and actively participates in new staff onboarding process. Provides leadership, conflict resolution, motivation and promotes team work of subordinates in achieving agency goals and productivity thresholds. Maintains compliance standards in accordance with the Compliance policies, FTCA and the Code-of-Conducts and reports concerns timely and appropriately providing resolution and follow-up to the COO. Ensures current HL policies and procedures, manuals, OSHA, HIPAA and HL regulations are followed by every staff member. Ensures bank deposits are made daily. Participates in community outreach projects as coordinated with the COO. Assists with the development of the annual HealthLinc budget and the employee engagement budget. Ensures all assigned staff have adequate equipment, materials and supplies to complete their assigned tasks in an efficient, safe, and cost-effective manner. Responds quickly in crisis situations and assures all staff are knowledgeable of safety policies and procedures. Conducts emergency drills and assures documentation is recorded and available for inspections. Assures the facility is maintained in cleanliness, sanitary, safe and orderly manner; working in conjunction with the Facilities Manager to achieve HealthLincs high standards. May serve as a supervisor for Nurse Practitioner Residency Program (site specific). Coordinates schedules and training for the Telehealth unit (site specific). Approves purchase orders for all departments and budgets. All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned. Qualifications REQUIRED QUALIFICATIONS: Education/Training Bachelors degree in health care administration or related degree Masters Degree in Health Care (not required but highly preferred) Experience At least 5-10 years of progressive supervisory experience in an outpatient setting Skills/Abilities/Job Requirement Strong organizational and time management skills Proven ability to work well in a team environment Excellent written and verbal communication skills Ability to work a flexible schedule and sometimes work outside of regular business hours Transportation and valid drivers license Ability to follow HealthLinc policies and procedures Technology Skills Operate a multi-line phone system and other office equipment including printers, fax machines, etc. Basic computer skills (Microsoft Office, EHR, online sources, etc.) DIRECT SUPERVISION: All clinic personnel REQUIRED TRAINING: All required Relias Training

Full job record

Job ID86bdcc88a86d3a82c77b44a3f293c3b582169338
Org IDec1ad310-808f-4445-b3ee-fa2eda7d0e2c
Source ID5b7040bb-b841-4559-8128-f4d1b541793c
Board ID5b7040bb-b841-4559-8128-f4d1b541793c
Providerpaycom
Provider Job Key166114
TitleSite Operations Director (51298)
Normalized Title
Statusactive
Activeyes
Location TextSoutheast - South Bend, IN 46613; 1708 High Street, South Bend, IN, 46613, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CitySouth Bend
Salary RawDescription As a Site Operations Director, you will oversee and act as a resource for support staff, assure efficient operation of clinic-based services, assist with the hiring of quality staff, and uphold HealthLincs policies and procedures. This position oversees all clinic personnel, works closely with the Assistant Site Operation Director and Site Medical Director, and reports to the Chief Operating Officer. JOB RESPONSIBILITIES: Supervises and coordinates various personnel actions including, but not limited to, recruiting, directing, training, competencies, performance appraisals, promotions, monitoring time and attendance, and vacation schedules to ensure the clinic operates in an efficient manner. Remains knowledgeable of support staffs roles and responsibilities, as well as all areas of practice in order to provide continuity of services during position vacancies. Reviews and recommends changes to the COO in operational procedures that promote high quality patient centered care, productivity enhancement, risk management, cost savings, employee engagement and patient satisfaction. Plans and oversees practice activities including monthly staff meetings and preparing agendas. Coordinates with Finance on billing issues, assuring encounters are closed timely and the budget process is maintained. Ensures all patient concerns are handled correctly by recommending and implementing corrective actions including documenting and reporting of results. Coordinates with the Site Medical Director regarding the scheduling of clinical staff, including after-hours call, to ensure appropriate coverage. Monitors and ensures that all staff possess a high-quality appearance, practice knowledge, and professionalism, assignment of mentors and actively participates in new staff onboarding process. Provides leadership, conflict resolution, motivation and promotes team work of subordinates in achieving agency goals and productivity thresholds. Maintains compliance standards in accordance with the Compliance policies, FTCA and the Code-of-Conducts and reports concerns timely and appropriately providing resolution and follow-up to the COO. Ensures current HL policies and procedures, manuals, OSHA, HIPAA and HL regulations are followed by every staff member. Ensures bank deposits are made daily. Participates in community outreach projects as coordinated with the COO. Assists with the development of the annual HealthLinc budget and the employee engagement budget. Ensures all assigned staff have adequate equipment, materials and supplies to complete their assigned tasks in an efficient, safe, and cost-effective manner. Responds quickly in crisis situations and assures all staff are knowledgeable of safety policies and procedures. Conducts emergency drills and assures documentation is recorded and available for inspections. Assures the facility is maintained in cleanliness, sanitary, safe and orderly manner; working in conjunction with the Facilities Manager to achieve HealthLincs high standards. May serve as a supervisor for Nurse Practitioner Residency Program (site specific). Coordinates schedules and training for the Telehealth unit (site specific). Approves purchase orders for all departments and budgets. All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned. Qualifications REQUIRED QUALIFICATIONS: Education/Training Bachelors degree in health care administration or related degree Masters Degree in Health Care (not required but highly preferred) Experience At least 5-10 years of progressive supervisory experience in an outpatient setting Skills/Abilities/Job Requirement Strong organizational and time management skills Proven ability to work well in a team environment Excellent written and verbal communication skills Ability to work a flexible schedule and sometimes work outside of regular business hours Transportation and valid drivers license Ability to follow HealthLinc policies and procedures Technology Skills Operate a multi-line phone system and other office equipment including printers, fax machines, etc. Basic computer skills (Microsoft Office, EHR, online sources, etc.) DIRECT SUPERVISION: All clinic personnel REQUIRED TRAINING: All required Relias Training
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=166114&clientkey=6C1073B85A68AEDF43A712AFD9C64019
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=166114&clientkey=6C1073B85A68AEDF43A712AFD9C64019
First Seen At2026-05-31 19:06:22Z
Last Seen At2026-06-06 20:24:16Z
Last Checked At2026-06-06 20:24:16Z
Last Changed At2026-05-31 19:06:22Z
Inactive At
Source Posted At2026-05-12 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6C1073B85A68AEDF43A712AFD9C64019/date=2026-06-06/2026-06-06T20-24-14-164Z-69976bc61e7d5bd597f82af5be4004f9a39cf7371d95e639786776bacf87c0c6.json
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working in conjunction with the Facilities Manager to achieve HealthLincs high standards.\\r\\n\\tMay serve as a supervisor for Nurse Practitioner Residency Program (site specific).\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tCoordinates schedules and training for the Telehealth unit (site specific).\\r\\n\\r\\n\\r\\n\\r\\n\\tApproves purchase orders for all departments and budgets.\\r\\n\\tAll HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).\\r\\n\\tPerforms other duties as assigned.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HealthLinc\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6C1073B85A68AEDF43A712AFD9C64019\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1708 High Street\",\"addressLocality\":\"South Bend\",\"addressRegion\":\"IN\",\"postalCode\":46613,\"addressCountry\":\"USA\"}},\"qualifications\":\"REQUIRED QUALIFICATIONS:\\r\\n\\r\\nEducation/Training\\r\\n\\r\\n\\r\\n\\tBachelors degree in health care administration or related degree\\r\\n\\tMasters Degree in Health Care (not required but highly preferred)\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tAt least 5-10 years of progressive supervisory experience in an outpatient setting \\r\\n\\r\\n\\r\\nSkills/Abilities/Job Requirement\\r\\n\\r\\n\\r\\n\\tStrong organizational and time management skills\\r\\n\\tProven ability to work well in a team environment\\r\\n\\tExcellent written and verbal communication skills\\r\\n\\tAbility to work a flexible schedule and sometimes work outside of regular business hours\\r\\n\\tTransportation and valid drivers license\\r\\n\\tAbility to follow HealthLinc policies and procedures\\r\\n\\r\\n\\r\\nTechnology Skills\\r\\n\\r\\n\\r\\n\\tOperate a multi-line phone system and other office equipment including printers, fax machines, etc.\\r\\n\\tBasic computer skills (Microsoft Office, EHR, online sources, etc.)\\r\\n\\r\\n\\r\\nDIRECT SUPERVISION:\\r\\n\\r\\n\\r\\n\\tAll clinic personnel\\r\\n\\r\\n\\r\\nREQUIRED TRAINING:\\r\\n\\r\\n\\r\\n\\tAll required Relias Training\\r\\n\",\"experienceRequirements\":\"REQUIRED QUALIFICATIONS:\\r\\n\\r\\nEducation/Training\\r\\n\\r\\n\\r\\n\\tBachelors degree in health care administration or related degree\\r\\n\\tMasters Degree in Health Care (not required but highly preferred)\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tAt least 5-10 years of progressive supervisory experience in an outpatient setting \\r\\n\\r\\n\\r\\nSkills/Abilities/Job Requirement\\r\\n\\r\\n\\r\\n\\tStrong organizational and time management skills\\r\\n\\tProven ability to work well in a team environment\\r\\n\\tExcellent written and verbal communication skills\\r\\n\\tAbility to work a flexible schedule and sometimes work outside of regular business hours\\r\\n\\tTransportation and valid drivers license\\r\\n\\tAbility to follow HealthLinc policies and procedures\\r\\n\\r\\n\\r\\nTechnology Skills\\r\\n\\r\\n\\r\\n\\tOperate a multi-line phone system and other office equipment including printers, fax machines, etc.\\r\\n\\tBasic computer skills (Microsoft Office, EHR, online sources, etc.)\\r\\n\\r\\n\\r\\nDIRECT SUPERVISION:\\r\\n\\r\\n\\r\\n\\tAll clinic personnel\\r\\n\\r\\n\\r\\nREQUIRED TRAINING:\\r\\n\\r\\n\\r\\n\\tAll required Relias Training\\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"4 Year Degree\"}",
    "applyAvailable": true,
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    "qualifications": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>REQUIRED QUALIFICATIONS:</u></strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Education/Training</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelors degree in health care administration or related degree</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Masters Degree in Health Care (not required but highly preferred)</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Experience</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">At least 5-10 years of progressive supervisory experience in an outpatient setting </span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Skills/Abilities/Job Requirement</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong organizational and time management skills</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proven ability to work well in a team environment</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent written and verbal communication skills</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work a flexible schedule and sometimes work outside of regular business hours</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Transportation and valid drivers license</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to follow HealthLinc policies and procedures</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>Technology Skills</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Operate a multi-line phone system and other office equipment including printers, fax machines, etc.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Basic computer skills (Microsoft Office, EHR, online sources, etc.)</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>DIRECT SUPERVISION:</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">All clinic personnel</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u>REQUIRED TRAINING:</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">All required Relias Training</span></span></li>\r\n</ul>",
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    "jobTitle": "Site Operations Director (51298)",
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    "description": "As a Site Operations Director, you will oversee and act as a resource for support staff, assure efficient operation of clinic-based services, assist w...",
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