Employment Support Worker

{
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  "source_hash": "0eaedf0b19d1faf0f4d1b4cb32ab73f82555adc2910302d6cee1ede551c4b25c",
  "last_changed_at": "2026-06-04T11:35:53.339Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Peterborough, Ontario, K9H 3R7, Canada",
    "city": "Peterborough",
    "region": null,
    "country": "Canada",
    "is_remote": true,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-02T10:40:41.519Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Peterborough, Ontario, K9H 3R7, Canada",
      "city": "Peterborough",
      "region": null,
      "country": "Canada",
      "is_remote": true,
      "confidence": 0.95
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "199",
    "isRemote": null,
    "location": {
      "city": "Peterborough",
      "state": "Ontario"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18822",
    "locationType": "0",
    "jobOpeningName": "Employment Support Worker",
    "departmentLabel": "Justice & Employment Services",
    "employmentStatusLabel": "Full-Time Temporary"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Peterborough",
      "state": "Ontario",
      "postalCode": "K9H 3R7",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-05-20",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-family: 'Arial',sans-serif\">The <span style=\"font-weight: bold\">Employment Support Worker</span> in the <span>At Work program provides individualized, intensive vocational supports and services to help clients with mental health concerns find and maintain competitive employment. Staff must demonstrate the professional ability to build working relationships with employers and other relevant community partners to develop an employment network, decrease mental health stigma and provide education regarding psychological health and safety in the workplace.</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif\">Services are delivered using </span><span style=\"font-family: Arial, sans-serif\">the Individual Placement and Support Model, an evidence based best practice</span><span style=\"font-family: Arial, sans-serif\">, client centered, strength-based approach. The Employment Support Worker must also provide: job development within the community, employment determination, career planning, mental health supports, employment preparation, service coordination as required, arrange unpaid placements, job crisis support, accommodation planning and implementation, education and supports to both employees and employers within the community, job retention and on-site coaching. The Employment Support Worker must possess the ability to efficiently and accurately collect and enter statistical and financial reporting to program funders.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Location</span>: Peterborough </span><br><span style=\"font-family: Lato, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Status:</span> Full-Time Temporary (approximately 8 months)</span><br><span style=\"font-family: Lato, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Posting#</span> ESW-FTT-05-26</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Wage:</span> $29.39 to $30.74 per hour</span><br><span style=\"color: #ff6600; font-family: Lato, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Application Deadline</span>:<span style=\"font-weight: bold\"> 12:00 noon on June 2, 2026</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif\">  </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Key Responsibilities </span></span></p>\n<p><br></p>\n<p><br><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">1.  Vocational Support to Clients and Employers</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif\">Provide support to clients using the eight principles of the Individual Placement and Support model</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Assist individuals with mental health concerns to identify viable work options</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Assess employment readiness</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Plan courses of action as a result of assessments – functional capacity evaluations, consideration of clients’ physical tolerances, impact of mental health on employability and activities of daily living etc.</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Recommend, develop and implement employment plans</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Service coordination as required</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Assist individuals to prepare for and find meaningful and competitive employment</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Job development, including job carving </span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Provide job coaching (onsite support to job train clients and/or assist them to maintain quality, accuracy and quality of work)</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Provide intensive job retention support</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Market the At Work program to prospective employers</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Advocate and negotiate on behalf of clients, when necessary</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Facilitate referrals to identified community resources</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Develop accommodation plans</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Provide job crisis support</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Provide pre-employment services i.e. resume development, interview coaching</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Negotiate job trials and subsidies with employers and other Employment Services agencies</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Understand and provide Labour Market Information to job seekers to direct their employment search</span></li>\n</ul>\n<p><span style=\"font-family: 'Arial',sans-serif\"> </span></p>\n<p><br><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">2.  Documentation</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Document and maintain electronic and paper client records (intake and assessment forms, progress notes, correspondences, database files, etc.)</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Complete administrative tasks including: timesheets, expense reports, vacation requests</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Complete other required documents in program and agency policies and procedures and standards</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Report and maintain program-related statistical data</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Enter employment details (including job type, job title, hours, wage, etc) in funder data base</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">3.  Other Activities </span></span></p>\n<p><span style=\"font-family: 'Arial',sans-serif\"> </span></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Liaise with Community Employment Resource Partnerships, E.S. service provider meeting group, Employment Networking Group, the local Ontario Disability Support Program, and Ontario Works offices and various other community partners</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Participate in community outreach activities through the development of collaborative partnerships, on inter-agency committees and through presentations, education and visits to community agencies and services as appropriate</span></li>\n</ul>\n<p><span style=\"font-family: 'Arial',sans-serif\"> </span></p>\n<p><br><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">4.  Performance Management and Professional Development</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Participate cooperatively in the agency performance management process/system</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Stay current on relevant legislation and best practices, current research, policies and procedures </span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Participate in ongoing professional development and mandatory training</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Actively engage and participate in supervisory process</span></li>\n</ul>\n<p><span style=\"font-family: 'Arial',sans-serif\"> </span></p>\n<p><br><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">5.  Health and Safety – Worker Responsibilities</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Work in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students</span></li>\n</ul>\n<p><br></p>\n<p><br><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">6.  Client Safety</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Adhere to C.M.H.A. H.K.P.R. client safety programs including program policies as well as infection control and prevention procedures.  In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety.  Report client safety incidents and suggested improvements to manager or delegate.</span></li>\n</ul>\n<p><br></p>\n<p><br><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">7.  Other duties as assigned </span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Attend, participate in team/staff meetings, and all-staff meetings as required</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Participate in agency quality improvement activities, e.g. accreditation projects, committee work, special events, etc.</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Participate in funder driven audits </span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Participate in quality improvement activities at the team/program level</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Participate in external committees as required</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Duties may change from time to time</span></li>\n</ul>\n<p><span style=\"font-family: 'Arial',sans-serif\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Requirements of the Position:</span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">A: Education and Training</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: 'Arial',sans-serif\">Successful completion of a post-secondary diploma or degree in social services, human resources, employment counselling or a related field, is required.<br><br></span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position:  </span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Health and Safety Training (including but not limited to the following):</span>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Workplace Hazardous Materials Information System (W.H.M.I.S.) 2015</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Infection, Prevention &amp; Control</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Workplace Violence</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Accessibility for Ontarians with Disabilities Act</span></li>\n</ul>\n</li>\n<li><span><span style=\"font-family: 'Arial',sans-serif\">Applied</span></span><span style=\"font-family: 'Arial',sans-serif\"> <span>Suicide</span> <span>Intervention</span> <span>Skills</span> <span>Training (A.S.I.S.T.)</span></span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Verbal Intervention Training</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Ontario Common Assessment of Need (O.C.A.N)</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Client Record Management System (C.R.M.S.)</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">First Aid/C.P.R.</span></li>\n</ul>\n<p><span style=\"font-family: 'Arial',sans-serif\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Assets with regard to this position:</span></span></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Formal Training or Education in: Labour Market Information, Job Development, Employment Counselling, Cognitive Behavioural Therapy (C.B.T.) informed, Dialectical Behavioural Therapy (D.B.T.)  informed, Solution focused Therapy informed, Trauma Informed, Motivational Interviewing, Concurrent Disorders</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">B:  Related and Relevant Experience </span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Mandatory experience</span></span></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Minimum of three (3) years related experience in the mental health and/or employment field</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Demonstrated experience or understanding of the impact of employment rehabilitation in mental health recovery</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Excellent organizational skills; demonstrated ability to self-manage time and multiple tasks</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Solid clinical and therapeutic assessment and intervention skills </span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Excellent skills in communication, advocacy on behalf of clients, collaboration with inter-professional teams, consultation with professional colleagues and employers and the community</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Excellent interpersonal skills, flexible, and works effectively at an individual, program and system level</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Knowledge of psychosocial rehabilitation principles</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Strong oral and written communication skills</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Demonstrated knowledge of computer applications (Microsoft Outlook, Word, databases)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Preferred experience</span></span></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Group facilitation skills</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Knowledge of regional community resources</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Intermediate to advanced minus proficiency in French language</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">C:  Competencies </span></span></p>\n<p><span style=\"font-family: 'Arial',sans-serif\">Refer to C.M.H.A. H.K.P.R Competency Matrix</span></p>\n<p><span style=\"font-family: 'Arial',sans-serif\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">D:  Other </span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Valid G driver’s license</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Automobile in good repair and insurance coverage as required by agency policy</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Satisfactory police records search </span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Satisfactory references</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Intermediate to advanced minus proficiency in French</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Lived expertise with a mental health concern or addiction, either personally or with a family member is an asset</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Proof of receipt of full COVID-19 vaccine</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Ability to work remotely, for example from home, as required.</span></li>\n</ul>\n<p><span style=\"color: var(--gray10,#222); font-family: Arial, sans-serif; font-size: var(--font-size-medium,15px)\"> </span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Working Conditions: </span></span></p>\n<ul>\n<li><span style=\"font-family: 'Arial',sans-serif\">Work in an office setting and in the community including other employment sites</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Work directly with individuals living with mental health concerns and/or dual diagnosis and/or addictions, individuals who are experiencing emotional and/or mental health issues and are working towards recovery</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Transport clients in personal vehicle</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">There are multiple competing demands which require time management skills, the ability to be flexible and to prioritize</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Some evenings may be required, weekend shifts and public and statutory holidays</span></li>\n<li><span style=\"font-family: 'Arial',sans-serif\">Work in a remote environment, such as personal home, as required</span></li>\n</ul>\n<p><br></p>\n<p>As part of our recruitment process, we may use artificial intelligence tools to support or assist the review of applications.  These tools may help us identify candidates whose qualifications best match job requirements.</p>\n<p> </p>",
    "compensation": "$29.39 to $30.74/hour",
    "departmentId": "18822",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Employment Support Worker",
    "departmentLabel": "Justice & Employment Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://cmhahkpr.bamboohr.com/careers/199",
    "employmentStatusLabel": "Full-Time Temporary"
  }
}