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HomeCompaniesHcgn Fa Us2 Oraclecloud Com CX 1Delivery Solutions Sr Specialist

Delivery Solutions Sr Specialist

Hcgn Fa Us2 Oraclecloud Com CX 1 · United States; TN-Franklin-6100 Tower Circle, Franklin, TN, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHcgn Fa Us2 Oraclecloud Com CX 1
TitleDelivery Solutions Sr Specialist
Normalized title-
Department / teamServicing & Operations
LocationUnited States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-04-01 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hcgn Fa Us2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in Servicing & Operations.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHcgn Fa Us2 Oraclecloud Com CX 1
Sourcefde57c08-9c5a-4d3c-956a-13a64c2d2206
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Servicing Operations Sr. Specialist will have the responsibility of supporting the receiving and delivery of all incoming mail. Along with this core duty, the Servicing Operations Specialist will also be expected to perform daily tasks in compliance with procedures, service level agreements, and quality standards. This role demands proficiency in various applications, procedures, and computer skills. The Delivery Solutions group operates in a high-volume, fast-paced environment with critical Service Level Agreements (SLAs). Due to the nature of this environment, precision and attention to detail are crucial as any errors can directly impact our customers. As a result, the Servicing Operations Sr Specialist will be required to collaborate with vendors, branch, and back-office colleagues regularly. Primary responsibilities include Manage the receipt, sorting, and distribution of incoming mail and packages. Prepare and process outgoing mail and shipments efficiently. Research and respond to internal inquiries from colleagues across the organization. Digitize mail, internal correspondence, and customer documents for electronic records. Perform advanced clerical tasks in a fast-paced environment, ensuring accuracy and efficiency. Utilize package tracking systems to monitor and manage deliveries. Apply knowledge of business unit products, applications, and procedures to daily tasks. Effectively multitask, prioritize responsibilities, and cross-train within the department as needed. Identify and resolve issues while adhering to service level agreements. Independently manage special projects, collaborating with all levels of management and serving as a key resource for the business unit. Ensure compliance with regulatory requirements to minimize financial risk and use expertise in multiple systems to troubleshoot issues. May manage reporting responsibilities and take on administrative duties as required. Qualifications, Education, Certifications and/or Other Professional Credentials Required Skills/Experience: Understanding of department procedures and key practices Ability to identify areas of improvement in personal work and processes Strong attention to detail Ability to thrive in a fast-paced, high volume, deadline-driven environment. Strong written and verbal communication skills Proficient in MS Outlook, Excel, Word, etc. Team Player Ability to lift 50 lbs. Education High school or equivalent required Hours & Work Schedule Hours per Week: 40 Work Schedule: 9 to 5:30, Monday – Friday Company Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Full job record

Job ID868245cf091903507ec2b66bb47e2f0053d2a1eb
Org ID98f8a112-3637-48b2-9880-02ce5d6b376a
Source IDfde57c08-9c5a-4d3c-956a-13a64c2d2206
Board IDfde57c08-9c5a-4d3c-956a-13a64c2d2206
Provideroracle_hcm
Provider Job Key45474
TitleDelivery Solutions Sr Specialist
Normalized Title
Statusactive
Activeyes
Location TextUnited States; TN-Franklin-6100 Tower Circle, Franklin, TN, US
DepartmentServicing & Operations
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
Region
City
Salary RawDescription The Servicing Operations Sr. Specialist will have the responsibility of supporting the receiving and delivery of all incoming mail. Along with this core duty, the Servicing Operations Specialist will also be expected to perform daily tasks in compliance with procedures, service level agreements, and quality standards. This role demands proficiency in various applications, procedures, and computer skills. The Delivery Solutions group operates in a high-volume, fast-paced environment with critical Service Level Agreements (SLAs). Due to the nature of this environment, precision and attention to detail are crucial as any errors can directly impact our customers. As a result, the Servicing Operations Sr Specialist will be required to collaborate with vendors, branch, and back-office colleagues regularly. Primary responsibilities include Manage the receipt, sorting, and distribution of incoming mail and packages. Prepare and process outgoing mail and shipments efficiently. Research and respond to internal inquiries from colleagues across the organization. Digitize mail, internal correspondence, and customer documents for electronic records. Perform advanced clerical tasks in a fast-paced environment, ensuring accuracy and efficiency. Utilize package tracking systems to monitor and manage deliveries. Apply knowledge of business unit products, applications, and procedures to daily tasks. Effectively multitask, prioritize responsibilities, and cross-train within the department as needed. Identify and resolve issues while adhering to service level agreements. Independently manage special projects, collaborating with all levels of management and serving as a key resource for the business unit. Ensure compliance with regulatory requirements to minimize financial risk and use expertise in multiple systems to troubleshoot issues. May manage reporting responsibilities and take on administrative duties as required. Qualifications, Education, Certifications and/or Other Professional Credentials Required Skills/Experience: Understanding of department procedures and key practices Ability to identify areas of improvement in personal work and processes Strong attention to detail Ability to thrive in a fast-paced, high volume, deadline-driven environment. Strong written and verbal communication skills Proficient in MS Outlook, Excel, Word, etc. Team Player Ability to lift 50 lbs. Education High school or equivalent required Hours & Work Schedule Hours per Week: 40 Work Schedule: 9 to 5:30, Monday – Friday Company Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/45474
Apply URLhttps://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/45474
First Seen At2026-05-31 18:16:30Z
Last Seen At2026-06-06 11:47:35Z
Last Checked At2026-06-06 11:47:35Z
Last Changed At2026-06-04 10:59:00Z
Inactive At
Source Posted At2026-04-01 15:22:02Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcgn.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-46-47-634Z-f7d5822de6e358eed74c88062868cdee472537dadc676552db9b868a0781d816.json
Event Fields
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Extensions
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Native Structured
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