Home › Companies › Hcgn Fa Us2 Oraclecloud Com CX 1 › Delivery Solutions Sr Specialist
Delivery Solutions Sr Specialist
Hcgn Fa Us2 Oraclecloud Com CX 1 · United States; TN-Franklin-6100 Tower Circle, Franklin, TN, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hcgn Fa Us2 Oraclecloud Com CX 1 |
| Title | Delivery Solutions Sr Specialist |
| Normalized title | - |
| Department / team | Servicing & Operations |
| Location | United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-04-01 / 2026-05-31 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hcgn Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Servicing & Operations. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hcgn Fa Us2 Oraclecloud Com CX 1 |
| Source | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Servicing Operations Sr. Specialist will have the responsibility of supporting the receiving and delivery of all incoming mail. Along with this core duty, the Servicing Operations Specialist will also be expected to perform daily tasks in compliance with procedures, service level agreements, and quality standards. This role demands proficiency in various applications, procedures, and computer skills.
The Delivery Solutions group operates in a high-volume, fast-paced environment with critical Service Level Agreements (SLAs). Due to the nature of this environment, precision and attention to detail are crucial as any errors can directly impact our customers. As a result, the Servicing Operations Sr Specialist will be required to collaborate with vendors, branch, and back-office colleagues regularly.
Primary responsibilities include
Manage the receipt, sorting, and distribution of incoming mail and packages. Prepare and process outgoing mail and shipments efficiently. Research and respond to internal inquiries from colleagues across the organization. Digitize mail, internal correspondence, and customer documents for electronic records. Perform advanced clerical tasks in a fast-paced environment, ensuring accuracy and efficiency. Utilize package tracking systems to monitor and manage deliveries. Apply knowledge of business unit products, applications, and procedures to daily tasks. Effectively multitask, prioritize responsibilities, and cross-train within the department as needed. Identify and resolve issues while adhering to service level agreements. Independently manage special projects, collaborating with all levels of management and serving as a key resource for the business unit. Ensure compliance with regulatory requirements to minimize financial risk and use expertise in multiple systems to troubleshoot issues. May manage reporting responsibilities and take on administrative duties as required.
Qualifications, Education, Certifications and/or Other Professional Credentials
Required Skills/Experience:
Understanding of department procedures and key practices Ability to identify areas of improvement in personal work and processes Strong attention to detail Ability to thrive in a fast-paced, high volume, deadline-driven environment. Strong written and verbal communication skills Proficient in MS Outlook, Excel, Word, etc. Team Player Ability to lift 50 lbs.
Education High school or equivalent required
Hours & Work Schedule
Hours per Week: 40 Work Schedule: 9 to 5:30, Monday – Friday
Company
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Full job record
| Job ID | 868245cf091903507ec2b66bb47e2f0053d2a1eb |
| Org ID | 98f8a112-3637-48b2-9880-02ce5d6b376a |
| Source ID | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| Board ID | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| Provider | oracle_hcm |
| Provider Job Key | 45474 |
| Title | Delivery Solutions Sr Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | United States; TN-Franklin-6100 Tower Circle, Franklin, TN, US |
| Department | Servicing & Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | Description The Servicing Operations Sr. Specialist will have the responsibility of supporting the receiving and delivery of all incoming mail. Along with this core duty, the Servicing Operations Specialist will also be expected to perform daily tasks in compliance with procedures, service level agreements, and quality standards. This role demands proficiency in various applications, procedures, and computer skills. The Delivery Solutions group operates in a high-volume, fast-paced environment with critical Service Level Agreements (SLAs). Due to the nature of this environment, precision and attention to detail are crucial as any errors can directly impact our customers. As a result, the Servicing Operations Sr Specialist will be required to collaborate with vendors, branch, and back-office colleagues regularly. Primary responsibilities include Manage the receipt, sorting, and distribution of incoming mail and packages. Prepare and process outgoing mail and shipments efficiently. Research and respond to internal inquiries from colleagues across the organization. Digitize mail, internal correspondence, and customer documents for electronic records. Perform advanced clerical tasks in a fast-paced environment, ensuring accuracy and efficiency. Utilize package tracking systems to monitor and manage deliveries. Apply knowledge of business unit products, applications, and procedures to daily tasks. Effectively multitask, prioritize responsibilities, and cross-train within the department as needed. Identify and resolve issues while adhering to service level agreements. Independently manage special projects, collaborating with all levels of management and serving as a key resource for the business unit. Ensure compliance with regulatory requirements to minimize financial risk and use expertise in multiple systems to troubleshoot issues. May manage reporting responsibilities and take on administrative duties as required. Qualifications, Education, Certifications and/or Other Professional Credentials Required Skills/Experience: Understanding of department procedures and key practices Ability to identify areas of improvement in personal work and processes Strong attention to detail Ability to thrive in a fast-paced, high volume, deadline-driven environment. Strong written and verbal communication skills Proficient in MS Outlook, Excel, Word, etc. Team Player Ability to lift 50 lbs. Education High school or equivalent required Hours & Work Schedule Hours per Week: 40 Work Schedule: 9 to 5:30, Monday – Friday Company Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/45474 |
| Apply URL | https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/45474 |
| First Seen At | 2026-05-31 18:16:30Z |
| Last Seen At | 2026-06-06 11:47:35Z |
| Last Checked At | 2026-06-06 11:47:35Z |
| Last Changed At | 2026-06-04 10:59:00Z |
| Inactive At | — |
| Source Posted At | 2026-04-01 15:22:02Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcgn.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-46-47-634Z-f7d5822de6e358eed74c88062868cdee472537dadc676552db9b868a0781d816.json |
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