Home › Companies › 34dd9aa9 2590 4d09 Bf4b 093052044888 19000101 000001 › Universal Banker
Universal Banker
34dd9aa9 2590 4d09 Bf4b 093052044888 19000101 000001 · Atlanta, GA, US, Atlanta, GA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 34dd9aa9 2590 4d09 Bf4b 093052044888 19000101 000001 |
| Title | Universal Banker |
| Normalized title | - |
| Department / team | - |
| Location | Atlanta, GA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-05 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| Company jobs | Active postings from 34dd9aa9 2590 4d09 Bf4b 093052044888 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Atlanta. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 34dd9aa9 2590 4d09 Bf4b 093052044888 19000101 000001 |
| Source | 804ac33e-f69c-4050-82d3-c0fb9cf41803 |
| ATS provider | ADP Workforce Now Recruiting |
Description
We’re Hiring!
Universal Banker
Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers.
We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success.
By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth.
Interested in this position and meet the qualifications and requirements? Apply at www.ctbconnect.com.
POSITION SUMMARY:
Responsibilities include but are not limited to the following:
• Performs the basic transactions of a paying and receiving teller such as processing deposits and loan payments, verifies cash and endorsements of check cashing
• Opens and manages new accounts (checking, savings, CDs, etc.)
• Provides excellent care to clients regarding daily transactions, addressing inquiries, and problem resolutions, digital tools, and services in accordance with bank policies
• Supports financial sales goals (deposits, loans, fee income, and Inter Change Income), and customer retention efforts
• Assists with ATM, online banking, and mobile app troubleshooting
• Confirms identification for client and determines that all necessary documents are in proper form and within authorized limits
• Ensures compliance with all internal controls and established policies and procedures
• Works established schedule including Saturdays when assigned
• Promotes and advise on banking solutions
• Places holds on funds as necessary; completes change orders
• Performs specialized tasks such as preparing money orders, cashier’s checks, and redeeming savings bonds
• Accepts and process credit card payments and withdrawals and credit card cash advances payments
• Balances currency, cash and checks in cash drawer at end of shift
• Assists with the development of department procedures, policies, and processes
• Delivers exceptional customer services consistently to all business lines; maintain positive and productive working relationships with all internal and external customers
• Adheres to all policies, procedures, processes, bank’s practices, guidelines, expectations, laws, and regulations
• Exceeds all established position sales and referral goals, objectives, and expectations
• Demonstrates consistent professional appearance, image, ethics, integrity, demeanor, and represent the CTB brand
• Leads initiatives, add value, support the Bank’s vision, core values, business principles, goals, and objectives
OTHER DUTIES AND RESPONSIBILITIES:
• Develops rapport with the client base, greet by/using name, have knowledge of account ownership,
be responsive and timely with correspondence and problem resolution, and display a caring attitude
• Adheres to Policies and Procedures – Must adhere to all policies and procedures including customer confidentiality
• Multi Task – Must be able to handle multiple responsibilities at one time
• Job Knowledge – Must have good knowledge of all aspects of job; must have thorough knowledge of bank’s products and services
• Losses – Cash Items and Over & Shorts must be kept within guidelines
• Effective Communications – Must display good and effective communications verbally and in writing
• Teamwork and Cooperation – Must be a team player with a cooperative attitude
• Make Sound Decisions – Must be able to make decisions within the realm of responsibility and refer matters outside realm of responsibilities to Client Service Supervisor or the Client Relationship Manager for decisions
• Complete all reports and documentation to ensure quality of daily work
• Attend all staff meetings and bank sponsored events when required
• Maintain customer confidentiality
• Perform all other duties that may be assigned by management
QUALIFICATIONS:
• One year of previous universal banking experience in a banking environment
• High School Diploma; or some college experience a plus
• Excellent quality customer service, sales, and telephone skills with a genuine interest in serving customers and the ability to collaborate and build good cross-functional business relationships
• Strong analytical, technical, problem resolution, sales and critical thinking, skills
• Technology-savvy and proficient in using advanced Microsoft Office (Excel, Word, PowerPoint, etc.) understanding of the FIS Horizon core Banking system
• Expert level written and verbal communication and diplomacy skills with the ability to communicate clearly, concisely, persuasively, informatively, tactfully and effectively work across all levels of the Bank
• Outgoing and trustworthy with the ability to effectively handle and maintain confidential matters and information
• Demonstrated ability to use accurate and great judgment, discretion, and reasoning, as well as make sound business decisions, comprehend, and follows directions and instructions
• Ability to work in a fast paced, high performance and changing environment, and must be able to adapt to change
• Must be able to demonstrate and maintain a positive composure and consistently demonstrate professional appearance, demeanor, image, and consistently represent the CTB Brand
• Must be a self-starter who is self-motivated and directed with the ability to handle multiple tasks; goal oriented with the ability to produce quality results, meet all established goals, objectives, deadlines, and expectations; ability to comply with all bank policies, procedures, regulations, and laws
• Ambitious with a strong work ethic and high integrity, positive behavior, ability to work both independently and as a part of a team in a collaborative environment; detailed-oriented with excellent time management and strategic planning skills
• Exceptional creativity with the ability to prioritize work and meet deadlines
• Must be flexible and energetic with a competitive and winning spirit
• Assertive and demonstrates initiative with the ability to work through situations and find win-win solutions
Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the the follo
Medical, Dental, Vision, and Prescription
401(k) Retirement Plan
Life Insurance Accidental Death & Dismemberment
Short&/Long Term Disability
Flexible Spending Plan
Paid Time Off, Vacation, and Holiday Pay
Tuition Reimbursement
Employer Assisted Housing Program
Wholesale Membership Program
Wellness Program
Employee Assistant Referral Services (EAP)
Legal Shield Program
Group Cancer & Accident Insurance Programs
Worker’s Compensation Program
Free Banking Services
Awards and Recognition Programs
Training & Development Programs and much more
EEO/AA
Full job record
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| Org ID | 4cf702bb-bc5c-4f40-a8a7-40dbfcfb9f54 |
| Source ID | 804ac33e-f69c-4050-82d3-c0fb9cf41803 |
| Board ID | 804ac33e-f69c-4050-82d3-c0fb9cf41803 |
| Provider | adp_workforcenow |
| Provider Job Key | 595656 |
| Title | Universal Banker |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Atlanta, GA, US, Atlanta, GA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | GA |
| City | Atlanta |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=34dd9aa9-2590-4d09-bf4b-093052044888&ccId=19000101_000001&lang=en_US&type=JS&jobId=595656&jwId=9201195895408_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=34dd9aa9-2590-4d09-bf4b-093052044888&ccId=19000101_000001&lang=en_US&type=JS&jobId=595656&jwId=9201195895408_1 |
| First Seen At | 2026-05-31 18:40:07Z |
| Last Seen At | 2026-06-06 13:09:47Z |
| Last Checked At | 2026-06-06 13:09:47Z |
| Last Changed At | 2026-06-06 13:09:47Z |
| Inactive At | — |
| Source Posted At | 2026-05-05 20:17:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=34dd9aa9-2590-4d09-bf4b-093052044888|19000101_000001/date=2026-06-06/2026-06-06T13-08-55-679Z-eb40d338a00acac7b38e2fe5b320012f054f989b18175b1a5d586c1dde805911.json |
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"requisitionDescription": "<div data-gid=\"81046\"><div data-gid=\"81047\"><p data-gid=\"81048\"><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/ctb_w_name_horiz_teal_093c51af-d46e-4973-9eac-0f383ed179a1.png\" style=\"width: 300px;\" class=\"fr-fic fr-dib\" filepath=\"/Client/Recruitment/ctb_w_name_horiz_teal_093c51af-d46e-4973-9eac-0f383ed179a1.png\" status=\"success\" isreadonly=\"false\" requestresponseid=\"35bec0cd-25b2-44d5-a95d-51a22e306e9b\" servertimetaken=\"1235\" data-gid=\"82867\"></p><p data-pasted=\"true\" data-gid=\"81050\"><br data-gid=\"81051\"></p><p data-gid=\"81052\"><strong data-gid=\"81053\"><span style=\"font-size: 24px;\" data-gid=\"81054\">We’re Hiring!</span></strong></p><p data-gid=\"81055\"><br data-gid=\"81056\"></p><p data-gid=\"81057\"><strong data-gid=\"81058\">Universal Banker </strong></p><p data-gid=\"81059\"><br data-gid=\"81060\"></p><p data-gid=\"81061\">Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. </p><p data-gid=\"81062\">We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. </p><p data-gid=\"81063\">By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. </p><p data-gid=\"81064\">Interested in this position and meet the qualifications and requirements? Apply at www.ctbconnect.com. </p><p data-gid=\"81065\"><br data-gid=\"81066\"></p><p data-gid=\"81067\"><strong data-gid=\"81068\">POSITION SUMMARY:</strong></p><p data-gid=\"81069\">Responsibilities include but are not limited to the following:</p><p data-gid=\"81070\">•<span style=\"white-space:pre;\" data-gid=\"81071\"> </span>Performs the basic transactions of a paying and receiving teller such as processing deposits and loan payments, verifies cash and endorsements of check cashing</p><p data-gid=\"81072\">•<span style=\"white-space:pre;\" data-gid=\"81073\"> </span>Opens and manages new accounts (checking, savings, CDs, etc.)</p><p data-gid=\"81074\">•<span style=\"white-space:pre;\" data-gid=\"81075\"> </span>Provides excellent care to clients regarding daily transactions, addressing inquiries, and problem resolutions, digital tools, and services in accordance with bank policies</p><p data-gid=\"81076\">•<span style=\"white-space:pre;\" data-gid=\"81077\"> </span>Supports financial sales goals (deposits, loans, fee income, and Inter Change Income), and customer retention efforts</p><p data-gid=\"81078\">•<span style=\"white-space:pre;\" data-gid=\"81079\"> </span>Assists with ATM, online banking, and mobile app troubleshooting</p><p data-gid=\"81080\">•<span style=\"white-space:pre;\" data-gid=\"81081\"> </span>Confirms identification for client and determines that all necessary documents are in proper form and within authorized limits</p><p data-gid=\"81082\">•<span style=\"white-space:pre;\" data-gid=\"81083\"> </span>Ensures compliance with all internal controls and established policies and procedures</p><p data-gid=\"81084\">•<span style=\"white-space:pre;\" data-gid=\"81085\"> </span>Works established schedule including Saturdays when assigned</p><p data-gid=\"81086\">•<span style=\"white-space:pre;\" data-gid=\"81087\"> </span>Promotes and advise on banking solutions</p><p data-gid=\"81088\">•<span style=\"white-space:pre;\" data-gid=\"81089\"> </span>Places holds on funds as necessary; completes change orders</p><p data-gid=\"81090\">•<span style=\"white-space:pre;\" data-gid=\"81091\"> </span>Performs specialized tasks such as preparing money orders, cashier’s checks, and redeeming savings bonds</p><p data-gid=\"81092\">•<span style=\"white-space:pre;\" data-gid=\"81093\"> </span>Accepts and process credit card payments and withdrawals and credit card cash advances payments</p><p data-gid=\"81094\">•<span style=\"white-space:pre;\" data-gid=\"81095\"> </span>Balances currency, cash and checks in cash drawer at end of shift</p><p data-gid=\"81096\">•<span style=\"white-space:pre;\" data-gid=\"81097\"> </span>Assists with the development of department procedures, policies, and processes</p><p data-gid=\"81098\">•<span style=\"white-space:pre;\" data-gid=\"81099\"> </span>Delivers exceptional customer services consistently to all business lines; maintain positive and productive working relationships with all internal and external customers</p><p data-gid=\"81100\">•<span style=\"white-space:pre;\" data-gid=\"81101\"> </span>Adheres to all policies, procedures, processes, bank’s practices, guidelines, expectations, laws, and regulations </p><p data-gid=\"81102\">•<span style=\"white-space:pre;\" data-gid=\"81103\"> </span>Exceeds all established position sales and referral goals, objectives, and expectations </p><p data-gid=\"81104\">•<span style=\"white-space:pre;\" data-gid=\"81105\"> </span>Demonstrates consistent professional appearance, image, ethics, integrity, demeanor, and represent the CTB brand</p><p data-gid=\"81106\">•<span style=\"white-space:pre;\" data-gid=\"81107\"> </span>Leads initiatives, add value, support the Bank’s vision, core values, business principles, goals, and objectives</p><p data-gid=\"81108\"><strong data-gid=\"81109\">OTHER DUTIES AND RESPONSIBILITIES:</strong></p><p data-gid=\"81110\">•<span style=\"white-space:pre;\" data-gid=\"81111\"> </span>Develops rapport with the client base, greet by/using name, have knowledge of account ownership,</p><p data-gid=\"81112\"> be responsive and timely with correspondence and problem resolution, and display a caring attitude</p><p data-gid=\"81113\">•<span style=\"white-space:pre;\" data-gid=\"81114\"> </span>Adheres to Policies and Procedures – Must adhere to all policies and procedures including customer confidentiality</p><p data-gid=\"81115\">•<span style=\"white-space:pre;\" data-gid=\"81116\"> </span>Multi Task – Must be able to handle multiple responsibilities at one time</p><p data-gid=\"81117\">•<span style=\"white-space:pre;\" data-gid=\"81118\"> </span>Job Knowledge – Must have good knowledge of all aspects of job; must have thorough knowledge of bank’s products and services</p><p data-gid=\"81119\">•<span style=\"white-space:pre;\" data-gid=\"81120\"> </span>Losses – Cash Items and Over & Shorts must be kept within guidelines</p><p data-gid=\"81121\">•<span style=\"white-space:pre;\" data-gid=\"81122\"> </span>Effective Communications – Must display good and effective communications verbally and in writing</p><p data-gid=\"81123\">•<span style=\"white-space:pre;\" data-gid=\"81124\"> </span>Teamwork and Cooperation – Must be a team player with a cooperative attitude</p><p data-gid=\"81125\">•<span style=\"white-space:pre;\" data-gid=\"81126\"> </span>Make Sound Decisions – Must be able to make decisions within the realm of responsibility and refer matters outside realm of responsibilities to Client Service Supervisor or the Client Relationship Manager for decisions</p><p data-gid=\"81127\">•<span style=\"white-space:pre;\" data-gid=\"81128\"> </span>Complete all reports and documentation to ensure quality of daily work </p><p data-gid=\"81129\">•<span style=\"white-space:pre;\" data-gid=\"81130\"> </span>Attend all staff meetings and bank sponsored events when required </p><p data-gid=\"81131\">•<span style=\"white-space:pre;\" data-gid=\"81132\"> </span>Maintain customer confidentiality</p><p data-gid=\"81133\">•<span style=\"white-space:pre;\" data-gid=\"81134\"> </span>Perform all other duties that may be assigned by management</p><p data-gid=\"81135\"><strong data-gid=\"81136\">QUALIFICATIONS:</strong></p><p data-gid=\"81137\">•<span style=\"white-space:pre;\" data-gid=\"81138\"> </span>One year of previous universal banking experience in a banking environment</p><p data-gid=\"81139\">•<span style=\"white-space:pre;\" data-gid=\"81140\"> </span>High School Diploma; or some college experience a plus </p><p data-gid=\"81141\">•<span style=\"white-space:pre;\" data-gid=\"81142\"> </span>Excellent quality customer service, sales, and telephone skills with a genuine interest in serving customers and the ability to collaborate and build good cross-functional business relationships</p><p data-gid=\"81143\">•<span style=\"white-space:pre;\" data-gid=\"81144\"> </span>Strong analytical, technical, problem resolution, sales and critical thinking, skills</p><p data-gid=\"81145\">•<span style=\"white-space:pre;\" data-gid=\"81146\"> </span>Technology-savvy and proficient in using advanced Microsoft Office (Excel, Word, PowerPoint, etc.) understanding of the FIS Horizon core Banking system</p><p data-gid=\"81147\">•<span style=\"white-space:pre;\" data-gid=\"81148\"> </span>Expert level written and verbal communication and diplomacy skills with the ability to communicate clearly, concisely, persuasively, informatively, tactfully and effectively work across all levels of the Bank</p><p data-gid=\"81149\">•<span style=\"white-space:pre;\" data-gid=\"81150\"> </span>Outgoing and trustworthy with the ability to effectively handle and maintain confidential matters and information</p><p data-gid=\"81151\">•<span style=\"white-space:pre;\" data-gid=\"81152\"> </span>Demonstrated ability to use accurate and great judgment, discretion, and reasoning, as well as make sound business decisions, comprehend, and follows directions and instructions</p><p data-gid=\"81153\">•<span style=\"white-space:pre;\" data-gid=\"81154\"> </span>Ability to work in a fast paced, high performance and changing environment, and must be able to adapt to change</p><p data-gid=\"81155\">•<span style=\"white-space:pre;\" data-gid=\"81156\"> </span>Must be able to demonstrate and maintain a positive composure and consistently demonstrate professional appearance, demeanor, image, and consistently represent the CTB Brand</p><p data-gid=\"81157\">•<span style=\"white-space:pre;\" data-gid=\"81158\"> </span>Must be a self-starter who is self-motivated and directed with the ability to handle multiple tasks; goal oriented with the ability to produce quality results, meet all established goals, objectives, deadlines, and expectations; ability to comply with all bank policies, procedures, regulations, and laws</p><p data-gid=\"81159\">•<span style=\"white-space:pre;\" data-gid=\"81160\"> </span>Ambitious with a strong work ethic and high integrity, positive behavior, ability to work both independently and as a part of a team in a collaborative environment; detailed-oriented with excellent time management and strategic planning skills</p><p data-gid=\"81161\">•<span style=\"white-space:pre;\" data-gid=\"81162\"> </span>Exceptional creativity with the ability to prioritize work and meet deadlines</p><p data-gid=\"81163\">•<span style=\"white-space:pre;\" data-gid=\"81164\"> </span>Must be flexible and energetic with a competitive and winning spirit</p><p data-gid=\"81165\">•<span style=\"white-space:pre;\" data-gid=\"81166\"> </span>Assertive and demonstrates initiative with the ability to work through situations and find win-win solutions</p><p data-gid=\"81167\"> Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. 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