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HomeCompaniesFa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Service Dispatcher

Service Dispatcher

Fa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Sioux City, IA, United States; MEC Sioux City2, Sioux City, IA, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleService Dispatcher
Normalized title-
Department / teamCustomer Service
LocationSioux City, IA, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-19 / 2026-06-20
Changed / last seen2026-06-20 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sioux City.Open
Department jobsActive postings in Customer Service.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Essf Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source6c688339-308a-4056-91c3-7384e708a005
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Receive and prioritize customer operations designated work orders in a fashion that maximize employee availability and monitor appointment status to ensure customer commitments are being achieved. Through effective application of service dispatch systems and methods, assess type and urgency of service requests and assign to appropriate service technicians. Continually monitor status of service activities and provide coordination and support to service operations and field personnel. Responsibilities Exercise judgment giving precedence to dispatch of requests and/or scheduled service orders utilizing mobile data terminals, resource manager, customer service system and voice radios. (65%) Coordinate non time sensitive work orders to help fill any potential down time in schedule (15%) Coordinate service work and provide support to other gas and electric operating divisions. (10%) Perform additional responsibilities as requested or assigned. (10%) Qualifications Associate's degree in business or a related major or the equivalent related work experience. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree.) Three years of related experience. Ability to handle and prioritize multiple tasks concurrently. Effective oral and written communication skills. Effective analytical and problem-solving skills. Personal computer skills. Effective ability to prioritize and handle multiple tasks and projects concurrently. Must be willing to work a variable schedule (rotating shift) in a centralized dispatch center. This position is subject to Department of Transportation mandated drug testing, including but not limited to random drug testing. Organization MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. Company MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.

Full job record

Job ID864e794b7c3e05b65f6e0267afc7a768a7b70a44
Org ID6c8df4dc-084f-4592-b787-d9ae456e3da4
Source ID6c688339-308a-4056-91c3-7384e708a005
Board ID6c688339-308a-4056-91c3-7384e708a005
Provideroracle_hcm
Provider Job Key10005259
TitleService Dispatcher
Normalized Title
Statusactive
Activeyes
Location TextSioux City, IA, United States; MEC Sioux City2, Sioux City, IA, US
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionIA
CitySioux City
Salary RawDescription Receive and prioritize customer operations designated work orders in a fashion that maximize employee availability and monitor appointment status to ensure customer commitments are being achieved. Through effective application of service dispatch systems and methods, assess type and urgency of service requests and assign to appropriate service technicians. Continually monitor status of service activities and provide coordination and support to service operations and field personnel. Responsibilities Exercise judgment giving precedence to dispatch of requests and/or scheduled service orders utilizing mobile data terminals, resource manager, customer service system and voice radios. (65%) Coordinate non time sensitive work orders to help fill any potential down time in schedule (15%) Coordinate service work and provide support to other gas and electric operating divisions. (10%) Perform additional responsibilities as requested or assigned. (10%) Qualifications Associate's degree in business or a related major or the equivalent related work experience. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree.) Three years of related experience. Ability to handle and prioritize multiple tasks concurrently. Effective oral and written communication skills. Effective analytical and problem-solving skills. Personal computer skills. Effective ability to prioritize and handle multiple tasks and projects concurrently. Must be willing to work a variable schedule (rotating shift) in a centralized dispatch center. This position is subject to Department of Transportation mandated drug testing, including but not limited to random drug testing. Organization MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. Company MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-essf-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10005259
Apply URLhttps://fa-essf-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10005259
First Seen At2026-06-20 11:55:19Z
Last Seen At2026-06-20 11:55:19Z
Last Checked At2026-06-20 11:55:19Z
Last Changed At2026-06-20 11:55:19Z
Inactive At
Source Posted At2026-06-19 14:40:25Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-essf-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-20/2026-06-20T11-55-00-507Z-ea50061af0d3d2c3a82c479b6368542778d5b2083036315596e7e879fd4616de.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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