Personal Banker

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    "requisitionDescription": "<div><div><p><br></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;border:none;padding:0in;' id=\"isPasted\">&nbsp;</p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;text-align:center;line-height:150%;'><span style=\"font-size:15px;line-height:150%;\">City National Bank and Trust</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;text-align:center;line-height:150%;'><span style=\"font-size:15px;line-height:150%;\">Job Description: Personal Banker</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;text-align:center;line-height:150%;'><span style=\"font-size:15px;line-height:150%;\">Department: Retail</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in;'><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;text-align:center;line-height:150%;border:none;padding:0in;'><span style=\"font-size:15px;line-height:150%;\">Status: Full time</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;text-align:center;line-height:150%;border:none;padding:0in;'>Equal Opportunity Employer</p></div><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;line-height:150%;'><span style=\"font-size:15px;line-height:150%;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><strong><span style=\"font-size:15px;\">Description: </span></strong><span style=\"font-size:15px;\">The Personal Banker is the entry-level role in City National Bank&#39;s personal banking career path. This role focuses on developing foundational knowledge and skills for personal banking while delivering exceptional customer service in alignment with our core values of Integrity, Teamwork, and WOW Customer Experience. During the Entry Level period, Personal Bankers undergo training and development, with specific performance requirements to transition to full Personal Banker status. Personal Bankers are responsible for growing the customer base, meeting sales goals, and fostering positive experiences for all who engage with City National Bank.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><strong><span style=\"font-size:15px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><strong><span style=\"font-size:15px;\">Responsibilities:&nbsp;</span></strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:15px;\">Successfully complete the Personal Banker Training Checklist, including all assigned learning modules and skill assessments.&nbsp;</span></li><li><span style=\"font-size:15px;\">Develop and expand customer growth through daily prospecting and follow-up activities.&nbsp;</span></li><li><span style=\"font-size:15px;\">Provide WOW customer experiences in all interactions, maintaining standard operating procedures and compliance with all bank policies.&nbsp;</span></li><li><span style=\"font-size:15px;\">Effectively cross-sell and market bank products and services to customers and prospects.&nbsp;</span></li><li><span style=\"font-size:15px;\">Protect customer confidentiality and privacy while practicing branch security procedures.&nbsp;</span></li><li><span style=\"font-size:15px;\">Participate in daily branch operations, gaining proficiency in various areas of personal banking.&nbsp;</span></li><li><span style=\"font-size:15px;\">Actively log customer interactions and follow-ups into Synapsys with detailed notes.&nbsp;</span></li><li><span style=\"font-size:15px;\">Embody CNB&rsquo;s values by prioritizing Integrity, fostering Teamwork, and creating WOW moments for customers and colleagues.&nbsp;</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><strong><span style=\"font-size:15px;\">Qualifications:&nbsp;</span></strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:15px;\">Required: One year of previous related experience in sales, customer service, cash handling, bank or financial service provider or college hours. Military experience considered, veterans welcomed, bilingual is a plus.</span></li><li><span style=\"font-size:15px;\">Proficiency with Microsoft products, general computer skills, and basic math skills.&nbsp;</span></li><li><span style=\"font-size:15px;\">Ability to work flexible or extended hours with consistent attendance and punctuality.&nbsp;</span></li><li><span style=\"font-size:15px;\">Strong customer service focus with effective problem-solving skills and the ability to maintain composure under pressure.&nbsp;</span></li><li><span style=\"font-size:15px;\">Self-motivated, goal-oriented, and a team player with strong interpersonal and sales aptitude.&nbsp;</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><strong><span style=\"font-size:15px;\">Education and Experience:&nbsp;</span></strong></p><ul style=\"list-style-type: disc;\"><li>High School diploma or equivalent</li><li><span style=\"font-size:15px;\">Demonstrate alignment with City National Bank&rsquo;s values and vision.&nbsp;</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;margin-left:.5in;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><strong><span style=\"font-size:15px;\">Physical Requirements: </span></strong><span style=\"font-size:15px;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"color:windowtext;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size:15px;color:windowtext;\">Constant use of computer screens with the ability to operate a computer keyboard, use hands to finger, handle or feel, reach with hands and arms, and talk, see, or hear.&nbsp;</span></li><li><span style=\"font-size:15px;color:windowtext;\">Ability to lift/carry no more than 20lbs.&nbsp;</span></li><li><span style=\"font-size:15px;color:windowtext;\">Ability to stand for the majority of the assigned work schedule.&nbsp;</span></li><li><span style=\"font-size:15px;color:windowtext;\">Clear verbal communication and close vision with the ability to adjust focus.&nbsp;</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"font-size:15px;color:windowtext;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Other Duties:&nbsp;</strong>This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. 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