Enterprise Architect (OSS/BSS & Camunda)

Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. The Opportunity As an Enterprise Architect, you’ll analyze business processes and workflows and propose automation solutions using Camunda BPM platform. Designing processes in Camunda BPM platform in Ordering and Service Activation in Telecom domain. Responsibilities Define and implement the technical architecture and design of Camunda-based applications, including integration with other systems and technologies. Develop, test, deploy, and troubleshoot Camunda processes, services, forms, and decision tables over CaaS/ AWS. Provide guidance and mentoring to other developers and engineers on Camunda development and best practices. Collaborate with business analysts, project managers, and stakeholders to ensure timely delivery and quality of Camunda projects. Monitor, optimize, and troubleshoot the performance and availability of Camunda applications and environments. Keep up to date with the latest trends and developments in Camunda and related technologies. Qualifications Bachelor’s degree in computer science, Engineering, or related field, or equivalent work experience. At least 10+ years of experience in developing and deploying business process automation solutions using Camunda BPM platform or similar tools. 4+ yrs of experience in architecting solutions using Camunda/Flowable Strong knowledge and experience in Java, Spring Boot, RESTful APIs, and microservices architecture. Experience in designing and implementing complex Camunda processes, services, forms, and decision tables, using BPMN, DMN standards. Experience in integrating Camunda with other systems and technologies, such as databases, messaging systems, cloud services, etc. Experience in applying DevOps principles and practices, such as CI/CD, testing, monitoring, logging, etc., for Camunda applications. Excellent communication, collaboration, and problem-solving skills. Analytical ability, ability to drive an independent project from an architectural standpoint, learnability in new domains, Ability to create complex, large scale and software/hardware intensive solutions, Ability to clearly articulate and engage technically with senior technology/management team of customers Bonus Points Work closely with different stakeholders and portfolio leads, business users/client managers/ specialists to understand the requirements / problem statements Certification in Camunda BPM platform is a plus Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy .

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