Practice Assistant / Coordinator (Job ID: SARBEN1)

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  "last_changed_at": "2026-06-12T11:59:47.844Z",
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  "inferred_at": "2026-06-10T11:57:43.304Z",
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{
  "detail": {
    "url": "https://insideouthiring.applytojob.com/apply/jobs/details/Ahz9YxPAuT?&",
    "heading": "Practice Assistant / Coordinator (Job ID: SARBEN1)",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://insideouthiring.applytojob.com/apply/Ahz9YxPAuT/Practice-Assistant-Coordinator-Job-ID-SARBEN1",
    "description_html": "<p>IMPORTANT - Watch this quick Loom video on how to get hired:<br><a href=\"https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0\">https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0</a></p><ul><li>C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.</li><li>PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH</li></ul> <div style=\"margin-left:-15px;\"><table style=\"border:none;border-collapse:collapse;\" width=\"617\"><colgroup><col width=\"169\"><col width=\"448\"></colgroup><tbody><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">JOB TITLE</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Practice Assistant / Coordinator</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">JOB ID</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">SARBEN1</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">INDUSTRY</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Medical</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">LOCATION</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">LATAM (beneficial) / South Africa / PH</span></span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">JOB STATUS</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Full Time</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">WORK SCHEDULE</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Monday to Friday, 8am to 5pm (PST) Flexible</span></span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">SALARY</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">$7 - $9 per hour</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">TARGET START DATE</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">ASAP</span></span></span></span></span></span></span></span></p></td></tr></tbody></table></div> <div style=\"margin-left:-17px;\"><table style=\"border:none;border-collapse:collapse;\" width=\"619\"><colgroup><col width=\"619\"></colgroup><tbody><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#434343;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:619px;\"><p style=\"line-height:1.2;text-align:center;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#ffffff;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">ROLE OVERVIEW</span></span></span></span></span></span></span></span></p></td></tr></tbody></table></div> <p style=\"line-height:1.38;margin-left:-12px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">About the Client:</span></span></span></span></span></span></p> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The client is a growing private Doula practice based in Southern California that supports new mothers through pregnancy, birth, and early parenting. Because the founder is a hands-on practitioner who is frequently in client meetings and away from her desk, the practice requires a reliable, highly organized Virtual Assistant to manage backend operations and keep the business running smoothly. </span></span></span></span></span></span></p> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">About the Role:</span></span></span></span></span></span></p> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are seeking an organized administrative anchor to serve as the founder's \"right-hand person.\" </span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Please note the priority structure of this role:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> The immediate, primary focus of this position is purely </span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">backend management, organization, and operational support</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">. We are </span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">not</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> looking for a \"unicorn\" who can do everything at once. We want someone who specializes in creating administrative order. While the role involves phone work, </span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">making calls is a secondary phase</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> that will be introduced later, once the practice’s backend systems are fully sorted and organized.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Key Responsibilities</span></span></span></span></span></span></p> <h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Phase 1: Day-to-Day Admin & Backend Organization (Immediate Priority)</span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Email & Calendar Management:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Managing inbound emails, organizing the founder's calendar, and tracking daily tasks to ensure no small details fall through the cracks.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">File & Document Management:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Digital cleanup of messy backlogs. This includes sorting digital documents, renaming files, and accurately matching incoming billing and insurance paperwork to the correct client folders.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">SOP & Checklist Creation:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Listening to how the founder handles specific business workflows (e.g., onboarding a new team member) and typing them up into simple, step-by-step checklists/SOPs so the team can scale in the future.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Task Funneling:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Aggregating miscellaneous reminders (like handwritten post-it notes) into a centralized, digital tracking system.</span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Phase 2: Inbound/Outbound Calling (Gradual Transition)</span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Insurance Navigation:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Calling US insurance companies during US business hours to check on the status of payment claims and resolve billing issues.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Lead Follow-ups:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Managing the high volume of phone inquiries by calling new client leads to check their availability and gather initial information.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Qualifications & Skills</span></span></span></span></span></span></p> <ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Naturally Organized:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You genuinely love making lists, organizing digital folders, and cleaning up chaotic backend backlogs.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Medical Admin Experience (Highly Preferred):</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Prior experience in medical billing, medical claims, or a basic understanding of the US healthcare system is highly advantageous.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communication & Tone:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You possess a clear, warm, and friendly English-speaking voice. Because our clientele consists of new and expecting parents, the ability to communicate with patience, kindness, and empathy is vital.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Reliable Self-Starter:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You do not need to be micromanaged. If you see an administrative process that needs sorting, you take the initiative to get it done.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Alignment with the Field:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You either know what a doula is or have a strong willingness to learn. While backend focus is key initially, a general comfort level and enthusiasm for a business centered around pregnancy, birth, and babies is important for long-term cultural fit.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bilingual (Bonus):</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Spanish-speaking ability is a plus but not required.</span></span></span></span></span></span></li></ul>",
    "description_text": "IMPORTANT - Watch this quick Loom video on how to get hired:\n https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0\n C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.\n PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH\n   JOB TITLE\n Practice Assistant / Coordinator\n JOB ID\n SARBEN1\n INDUSTRY\n Medical\n LOCATION\n LATAM (beneficial) / South Africa / PH\n JOB STATUS\n Full Time\n WORK SCHEDULE\n Monday to Friday, 8am to 5pm (PST) Flexible\n SALARY\n $7 - $9 per hour\n TARGET START DATE\n ASAP\n  ROLE OVERVIEW\n  About the Client:\n  The client is a growing private Doula practice based in Southern California that supports new mothers through pregnancy, birth, and early parenting. Because the founder is a hands-on practitioner who is frequently in client meetings and away from her desk, the practice requires a reliable, highly organized Virtual Assistant to manage backend operations and keep the business running smoothly.\n  About the Role:\n  We are seeking an organized administrative anchor to serve as the founder's \"right-hand person.\" Please note the priority structure of this role: The immediate, primary focus of this position is purely backend management, organization, and operational support . We are not looking for a \"unicorn\" who can do everything at once. We want someone who specializes in creating administrative order. While the role involves phone work, making calls is a secondary phase that will be introduced later, once the practice’s backend systems are fully sorted and organized.\n  Key Responsibilities\n  Phase 1: Day-to-Day Admin & Backend Organization (Immediate Priority)\n Email & Calendar Management: Managing inbound emails, organizing the founder's calendar, and tracking daily tasks to ensure no small details fall through the cracks.\n File & Document Management: Digital cleanup of messy backlogs. This includes sorting digital documents, renaming files, and accurately matching incoming billing and insurance paperwork to the correct client folders.\n SOP & Checklist Creation: Listening to how the founder handles specific business workflows (e.g., onboarding a new team member) and typing them up into simple, step-by-step checklists/SOPs so the team can scale in the future.\n Task Funneling: Aggregating miscellaneous reminders (like handwritten post-it notes) into a centralized, digital tracking system.\n Phase 2: Inbound/Outbound Calling (Gradual Transition)\n Insurance Navigation: Calling US insurance companies during US business hours to check on the status of payment claims and resolve billing issues.\n Lead Follow-ups: Managing the high volume of phone inquiries by calling new client leads to check their availability and gather initial information.\n   Qualifications & Skills\n  Naturally Organized: You genuinely love making lists, organizing digital folders, and cleaning up chaotic backend backlogs.\n Medical Admin Experience (Highly Preferred): Prior experience in medical billing, medical claims, or a basic understanding of the US healthcare system is highly advantageous.\n Communication & Tone: You possess a clear, warm, and friendly English-speaking voice. Because our clientele consists of new and expecting parents, the ability to communicate with patience, kindness, and empathy is vital.\n Reliable Self-Starter: You do not need to be micromanaged. If you see an administrative process that needs sorting, you take the initiative to get it done.\n Alignment with the Field: You either know what a doula is or have a strong willingness to learn. While backend focus is key initially, a general comfort level and enthusiasm for a business centered around pregnancy, birth, and babies is important for long-term cultural fit.\n Bilingual (Bonus): Spanish-speaking ability is a plus but not required.",
    "jsonld_jobposting": {
      "url": "https://insideouthiring.applytojob.com/apply/Ahz9YxPAuT/Practice-Assistant-Coordinator-Job-ID-SARBEN1",
      "@type": "JobPosting",
      "title": "Practice Assistant / Coordinator (Job ID: SARBEN1)",
      "@context": "http://schema.org/",
      "baseSalary": {
        "@type": "MonetaryAmount",
        "value": {
          "@type": "QuantitativeValue",
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        "currency": "USD"
      },
      "datePosted": "2026-05-28",
      "description": "<p>IMPORTANT - Watch this quick Loom video on how to get hired:<br><a href=\"https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0\">https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0</a></p><ul><li>C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.</li><li>PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH</li></ul> <div style=\"margin-left:-15px;\"><table style=\"border:none;border-collapse:collapse;\" width=\"617\"><colgroup><col width=\"169\"><col width=\"448\"></colgroup><tbody><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">JOB TITLE</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Practice Assistant / Coordinator</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">JOB ID</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">SARBEN1</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">INDUSTRY</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Medical</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">LOCATION</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">LATAM (beneficial) / South Africa / PH</span></span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">JOB STATUS</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Full Time</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">WORK SCHEDULE</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Monday to Friday, 8am to 5pm (PST) Flexible</span></span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">SALARY</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">$7 - $9 per hour</span></span></span></span></span></span></span></span></p></td></tr><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#ffffff;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:169px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">TARGET START DATE</span></span></span></span></span></span></span></span></p></td><td style=\"border-bottom:1px solid #000000;vertical-align:top;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:448px;\"><p style=\"line-height:1.2;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">ASAP</span></span></span></span></span></span></span></span></p></td></tr></tbody></table></div> <div style=\"margin-left:-17px;\"><table style=\"border:none;border-collapse:collapse;\" width=\"619\"><colgroup><col width=\"619\"></colgroup><tbody><tr><td style=\"border-bottom:1px solid #000000;vertical-align:top;background-color:#434343;padding:7px 7px 7px 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;width:619px;\"><p style=\"line-height:1.2;text-align:center;\"><span style=\"overflow:hidden;\"><span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#ffffff;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">ROLE OVERVIEW</span></span></span></span></span></span></span></span></p></td></tr></tbody></table></div> <p style=\"line-height:1.38;margin-left:-12px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">About the Client:</span></span></span></span></span></span></p> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The client is a growing private Doula practice based in Southern California that supports new mothers through pregnancy, birth, and early parenting. Because the founder is a hands-on practitioner who is frequently in client meetings and away from her desk, the practice requires a reliable, highly organized Virtual Assistant to manage backend operations and keep the business running smoothly. </span></span></span></span></span></span></p> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">About the Role:</span></span></span></span></span></span></p> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are seeking an organized administrative anchor to serve as the founder's \"right-hand person.\" </span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Please note the priority structure of this role:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> The immediate, primary focus of this position is purely </span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">backend management, organization, and operational support</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">. We are </span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">not</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> looking for a \"unicorn\" who can do everything at once. We want someone who specializes in creating administrative order. While the role involves phone work, </span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">making calls is a secondary phase</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> that will be introduced later, once the practice’s backend systems are fully sorted and organized.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Key Responsibilities</span></span></span></span></span></span></p> <h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Phase 1: Day-to-Day Admin & Backend Organization (Immediate Priority)</span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Email & Calendar Management:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Managing inbound emails, organizing the founder's calendar, and tracking daily tasks to ensure no small details fall through the cracks.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">File & Document Management:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Digital cleanup of messy backlogs. This includes sorting digital documents, renaming files, and accurately matching incoming billing and insurance paperwork to the correct client folders.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">SOP & Checklist Creation:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Listening to how the founder handles specific business workflows (e.g., onboarding a new team member) and typing them up into simple, step-by-step checklists/SOPs so the team can scale in the future.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Task Funneling:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Aggregating miscellaneous reminders (like handwritten post-it notes) into a centralized, digital tracking system.</span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Phase 2: Inbound/Outbound Calling (Gradual Transition)</span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Insurance Navigation:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Calling US insurance companies during US business hours to check on the status of payment claims and resolve billing issues.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Lead Follow-ups:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Managing the high volume of phone inquiries by calling new client leads to check their availability and gather initial information.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.38;margin-left:-12px;text-align:justify;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Qualifications & Skills</span></span></span></span></span></span></p> <ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Naturally Organized:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You genuinely love making lists, organizing digital folders, and cleaning up chaotic backend backlogs.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Medical Admin Experience (Highly Preferred):</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Prior experience in medical billing, medical claims, or a basic understanding of the US healthcare system is highly advantageous.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communication & Tone:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You possess a clear, warm, and friendly English-speaking voice. Because our clientele consists of new and expecting parents, the ability to communicate with patience, kindness, and empathy is vital.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Reliable Self-Starter:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You do not need to be micromanaged. If you see an administrative process that needs sorting, you take the initiative to get it done.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Alignment with the Field:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> You either know what a doula is or have a strong willingness to learn. While backend focus is key initially, a general comfort level and enthusiasm for a business centered around pregnancy, birth, and babies is important for long-term cultural fit.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bilingual (Bonus):</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Spanish-speaking ability is a plus but not required.</span></span></span></span></span></span></li></ul>",
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