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Family Support Specialist II

A2c37eec F84c 45d0 Ac24 4ca57894e7dc 19000101 000001 · New Orleans, LA, US, New Orleans, LA · Deleted · $58,656–$58,656 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyA2c37eec F84c 45d0 Ac24 4ca57894e7dc 19000101 000001
TitleFamily Support Specialist II
Normalized title-
Department / team-
LocationNew Orleans, LA, United States
Work model-
Employment typeFull Time
Salary$58,656–$58,656 / year
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-04

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PageWhat it containsOpen
Company jobsActive postings from A2c37eec F84c 45d0 Ac24 4ca57894e7dc 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New Orleans.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyA2c37eec F84c 45d0 Ac24 4ca57894e7dc 19000101 000001
Source64239dbf-474c-4da0-a1bf-1bec9ba87cf8
ATS providerADP Workforce Now Recruiting

Description

Title: Family Support Specialist II Location: NOLA Reporting to: Family Support Specialist Manager or Associate Project Manager Background: For over 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our mission is all children and families will be stable and thriving. Job Summary: The Family Support Specialist II is responsible for providing comprehensive case management, referral, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance quality of life for seniors and the disabled, and increase opportunities for residents. This position will work with a team of social workers, case managers, relocation and employment specialists, and other professionals to identify appropriate strategies and assist families under Choice Neighborhoods Implementation (CNI) Grant from the U.S. Department of Housing and Urban Development. Direct Service Delivery Responsibilities Conduct intake and assessments for residents for enrollment into the case management program. Conduct home visits, office visits, and community site visits to collect information from residents. Works with families to assess, develop, implement, monitor, and recommend modifications to Development Plans using a multidisciplinary process. Utilize knowledge of the local community to assist residents with navigating a variety of social service organizations and public agencies. Identify gaps in services, advocate on behalf of residents, coordinate and monitor service delivery for an assigned caseload. A caseload could consist of up to 100 individuals. Maintain privacy and confidentiality of all household information given. Enter and track all resident data within Urban's customized performance management system "LEARN" to document resident progress in real time. Attend community supportive services meetings with critical partners and other social service entities. Actively participate in Urban Strategies program meetings and other meetings related to the project. Be available to occasionally work nights and/or weekends, and ability to travel up to 25 percent. Performs a range of associated administrative functions, as appropriate, such as preparing administrative and programmatic reports and correspondence, and submitting billing/check request documentation, as required. Perform miscellaneous job-related duties as assigned by management team. QUALIFICATIONS Education and/or experience required: Bachelor’s degree in social work, Sociology, Psychology or another relevant field. A minimum of three years of work experience as a case manager, service connector, or other relevant direct practice with low-income households, experience with health services a plus. Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach Ability and commitment to handle privileged information in a professional and confidential manner Ability to function as a team player in both internal and external relationships Availability to attend evening and weekend functions as required Possession of a valid driver's license and availability of automobile for work use Strong verbal and written communication skills Must be proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Ability to manage multiple priorities in real time. Skills and/or competencies required: Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Strong organizational, planning and time management skills. A strong sense of and respect for confidentiality involving both participants and fellow employees. Must excel in fast-paced environment Ability to work in a variety of settings with culturally diverse persons and communities with the ability to be culturally sensitive and appropriate. The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals. Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software. Urban Strategies is an equal opportunity employer

Full job record

Job ID860732542d7fdd72c5ad0a1bf60038a1d7e56195
Org ID2856b3ac-3151-46e0-ac7a-4f4774369eed
Source ID64239dbf-474c-4da0-a1bf-1bec9ba87cf8
Board ID64239dbf-474c-4da0-a1bf-1bec9ba87cf8
Provideradp_workforcenow
Provider Job Key630485
TitleFamily Support Specialist II
Normalized Title—
Statusdeleted
Activeno
Location TextNew Orleans, LA, US, New Orleans, LA
Department—
Team—
Employment Typefull_time
Workplace Type—
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CountryUnited States
RegionLA
CityNew Orleans
Salary Raw58656.00 To 58656.00 (USD) Annually
Salary Min58,656
Salary Max58,656
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a2c37eec-f84c-45d0-ac24-4ca57894e7dc&ccId=19000101_000001&lang=en_US&type=JS&jobId=630485&jwId=9201387487092_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a2c37eec-f84c-45d0-ac24-4ca57894e7dc&ccId=19000101_000001&lang=en_US&type=JS&jobId=630485&jwId=9201387487092_1
First Seen At2026-05-31 18:33:31Z
Last Seen At2026-06-04 08:20:11Z
Last Checked At2026-06-06 12:15:20Z
Last Changed At2026-06-06 12:15:20Z
Inactive At2026-06-06 12:15:20Z
Source Posted At2026-05-13 02:50:00Z
Source Updated At—
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Extensions
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Our mission is all children and families will be stable and thriving.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Job Summary:</span></strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;The Family Support Specialist II is responsible for providing comprehensive case management, referral, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance quality of life for seniors and the disabled, and increase opportunities for residents. This position will work with a team of social workers, case managers, relocation and employment specialists, and other professionals to identify appropriate strategies and assist families under Choice Neighborhoods Implementation (CNI) Grant from the U.S. Department of Housing and Urban Development.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Direct Service Delivery Responsibilities</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Conduct intake and assessments for residents for enrollment into the case management program.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Conduct home visits, office visits, and community site visits to collect information from residents.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Works with families to assess, develop, implement, monitor, and recommend modifications to Development Plans using a multidisciplinary process.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Utilize knowledge of the local community to assist residents with navigating a variety of social service organizations and public agencies.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Identify gaps in services, advocate on behalf of residents, coordinate and monitor service delivery for an assigned caseload. A caseload could consist of up to 100 individuals.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Maintain privacy and confidentiality of all household information given.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Enter and track all resident data within Urban&#39;s customized performance management system &quot;LEARN&quot; to document resident progress in real time.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Attend community supportive services meetings with critical partners and other social service entities.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Actively participate in Urban Strategies program meetings and other meetings related to the project.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Be available to occasionally work nights and/or weekends, and ability to travel up to 25 percent.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Performs a range of associated administrative functions, as appropriate, such as preparing administrative and programmatic reports and correspondence, and submitting billing/check request documentation, as required.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Perform miscellaneous job-related duties as assigned by management team.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>QUALIFICATIONS</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><em><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Education and/or experience required:</span></em></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Bachelor&rsquo;s degree in social work, Sociology, Psychology or another relevant field.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>A minimum of three years of work experience as a case manager, service connector, or other relevant direct practice with low-income households, experience with health services a plus.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Ability and commitment to handle privileged information in a professional and confidential manner</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Ability to function as a team player in both internal and external relationships</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Availability to attend evening and weekend functions as required</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Possession of a valid driver&#39;s license and availability of automobile for work use</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Strong verbal and written communication skills</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Must be proficient in Microsoft Outlook, Word, Excel, and PowerPoint.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Ability to manage multiple priorities in real time.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><em><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Skills and/or competencies required:</span></em></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Strong organizational, planning and time management skills.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>A strong sense of and respect for confidentiality involving both participants and fellow employees.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Must excel in fast-paced environment</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Ability to work in a variety of settings with culturally diverse persons and communities with the ability to be culturally sensitive and appropriate.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Urban Strategies is an equal opportunity employer</span></p>\n",
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