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HomeCompaniesEdmn Fa Us2 Oraclecloud Com CX 1VIP Support Coordinator - Full Time (Call Center LV)

VIP Support Coordinator - Full Time (Call Center LV)

Edmn Fa Us2 Oraclecloud Com CX 1 · Las Vegas, NV, United States; Las Vegas Call Center · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEdmn Fa Us2 Oraclecloud Com CX 1
TitleVIP Support Coordinator - Full Time (Call Center LV)
Normalized title-
Department / teamCall Center and Reservations
LocationLas Vegas, NV, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-04 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Las Vegas.Open
Department jobsActive postings in Call Center and Reservations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEdmn Fa Us2 Oraclecloud Com CX 1
Source010453b6-b197-40bb-ac15-ee004fbdc341
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Casino Customer Service (CCS) Coordinators are well-informed, courteous team members who provide our valued guests and Casino Marketing Teams with information and assistance. Responsibilities/Purpose Casino Customer Service (CCS) Coordinators are well-informed, courteous team members who provide our valued guests and Casino Marketing Teams with information and assistance. It is the duty of this coordinator team to project a warm, gracious and helpful image to all internal and external guests and fellow team members, while assisting them with their reservation needs. The CCS Coordinator assists casino guests including but not limited to Gold, Platinum, Diamond and Seven Star Members with reservations needs on all levels of Direct Marketing offers, Special Events, Complimentary, Best Rate and Friends and Family Reservations; including verifying offers, booking, modifying, canceling and cross-selling. Additionally, the CCS Coordinator assists casino guests and the Casino Marketing Teams with room, limo, golf, show, spa, restaurant and bill back reservations. Job Functions Maintains high level of sales and service skills so as to meet department standards on Quality Assurance Monitor, Customer Survey/Feedback, Conversion, Cross Sell and other standards as determined by management. Follows department selling strategies including but is not limited to, rate quoting, sales techniques and multi property and cross selling. Completes daily tasks such as but not limited to booking, changing, or canceling a reservation and cross-selling. Performs various daily tasks such as but not limited to verifying offers, booking, changing, canceling, cross-selling and comping special event and casino reservations. Must be able to perform all said functions for the Las Vegas Region. Prioritizes and handles multiple tasks Meets department punctuality, attendance and adherence guidelines. Meets department appearance guidelines. Safeguards guest confidentiality and privacy in accordance to company and department standards. Handles all incoming customer and host transactions promptly, efficiently, accurately and professionally. Clearly communicates and demonstrates enthusiastic service. Assists with special projects and/or additional duties as directed by a Supervisor. Follows supervisor/manager directions, special projects or additional duties and adhere to a schedule. Proficient in LMS, WINET, GSW, HET CMS, CLU, Scheduler and knowledge of: Golfswitch, Amenities, RSVIP/ProHost. Knowledgeable of all CET properties. Essential Requirements Education: High School Diploma or equivalent required. Experience: 1-year Customer Service or Sales experience. Must have stable work history and be computer literate. Abilities: Must be 21-years of age or older. Must have a pleasant speaking voice and demonstrate strong service skills, enthusiasm, and verbal communication skills. Must possess a friendly demeanor and enjoy interaction with customers, both internal and external. Must be able to read, write, speak and understand English. Must be able to work in high and low stress areas. Must be able to work in close quarters. Must be multi-task oriented. Excellent interpersonal, communications, team building and problem solving skills are required. The ability to calmly handle multiple guest situations. Must be able to work with minimal supervision. Must present oneself in a professional manner. Ability to perform full duties of dexterity and visual perception Maintain a clean and organized work environment. Desired Skills: Knowledge of Windows based PC Applications Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Responsibilities Responsibilities/Purpose Casino Customer Service (CCS) Coordinators are well-informed, courteous team members who provide our valued guests and Casino Marketing Teams with information and assistance. It is the duty of this coordinator team to project a warm, gracious and helpful image to all internal and external guests and fellow team members, while assisting them with their reservation needs. The CCS Coordinator assists casino guests including but not limited to Gold, Platinum, Diamond and Seven Star Members with reservations needs on all levels of Direct Marketing offers, Special Events, Complimentary, Best Rate and Friends and Family Reservations; including verifying offers, booking, modifying, canceling and cross-selling. Additionally, the CCS Coordinator assists casino guests and the Casino Marketing Teams with room, limo, golf, show, spa, restaurant and bill back reservations. Qualifications Abilities: Must be 21-years of age or older. Must have a pleasant speaking voice and demonstrate strong service skills, enthusiasm, and verbal communication skills. Must possess a friendly demeanor and enjoy interaction with customers, both internal and external. Must be able to read, write, speak and understand English. Must be able to work in high and low stress areas. Must be able to work in close quarters. Must be multi-task oriented. Excellent interpersonal, communications, team building and problem solving skills are required. The ability to calmly handle multiple guest situations. Must be able to work with minimal supervision. Must present oneself in a professional manner. Ability to perform full duties of dexterity and visual perception Maintain a clean and organized work environment. Desired Skills: Knowledge of Windows based PC Applications Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Company At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Full job record

Job ID85e2a0c9737606759f5107ffcbdab64ba7937354
Org ID40e51c25-36c8-4c2d-998a-780f5164ab5e
Source ID010453b6-b197-40bb-ac15-ee004fbdc341
Board ID010453b6-b197-40bb-ac15-ee004fbdc341
Provideroracle_hcm
Provider Job Key84700
TitleVIP Support Coordinator - Full Time (Call Center LV)
Normalized Title
Statusactive
Activeyes
Location TextLas Vegas, NV, United States; Las Vegas Call Center
DepartmentCall Center and Reservations
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNV
CityLas Vegas
Salary RawDescription Casino Customer Service (CCS) Coordinators are well-informed, courteous team members who provide our valued guests and Casino Marketing Teams with information and assistance. Responsibilities/Purpose Casino Customer Service (CCS) Coordinators are well-informed, courteous team members who provide our valued guests and Casino Marketing Teams with information and assistance. It is the duty of this coordinator team to project a warm, gracious and helpful image to all internal and external guests and fellow team members, while assisting them with their reservation needs. The CCS Coordinator assists casino guests including but not limited to Gold, Platinum, Diamond and Seven Star Members with reservations needs on all levels of Direct Marketing offers, Special Events, Complimentary, Best Rate and Friends and Family Reservations; including verifying offers, booking, modifying, canceling and cross-selling. Additionally, the CCS Coordinator assists casino guests and the Casino Marketing Teams with room, limo, golf, show, spa, restaurant and bill back reservations. Job Functions Maintains high level of sales and service skills so as to meet department standards on Quality Assurance Monitor, Customer Survey/Feedback, Conversion, Cross Sell and other standards as determined by management. Follows department selling strategies including but is not limited to, rate quoting, sales techniques and multi property and cross selling. Completes daily tasks such as but not limited to booking, changing, or canceling a reservation and cross-selling. Performs various daily tasks such as but not limited to verifying offers, booking, changing, canceling, cross-selling and comping special event and casino reservations. Must be able to perform all said functions for the Las Vegas Region. Prioritizes and handles multiple tasks Meets department punctuality, attendance and adherence guidelines. Meets department appearance guidelines. Safeguards guest confidentiality and privacy in accordance to company and department standards. Handles all incoming customer and host transactions promptly, efficiently, accurately and professionally. Clearly communicates and demonstrates enthusiastic service. Assists with special projects and/or additional duties as directed by a Supervisor. Follows supervisor/manager directions, special projects or additional duties and adhere to a schedule. Proficient in LMS, WINET, GSW, HET CMS, CLU, Scheduler and knowledge of: Golfswitch, Amenities, RSVIP/ProHost. Knowledgeable of all CET properties. Essential Requirements Education: High School Diploma or equivalent required. Experience: 1-year Customer Service or Sales experience. Must have stable work history and be computer literate. Abilities: Must be 21-years of age or older. Must have a pleasant speaking voice and demonstrate strong service skills, enthusiasm, and verbal communication skills. Must possess a friendly demeanor and enjoy interaction with customers, both internal and external. Must be able to read, write, speak and understand English. Must be able to work in high and low stress areas. Must be able to work in close quarters. Must be multi-task oriented. Excellent interpersonal, communications, team building and problem solving skills are required. The ability to calmly handle multiple guest situations. Must be able to work with minimal supervision. Must present oneself in a professional manner. Ability to perform full duties of dexterity and visual perception Maintain a clean and organized work environment. Desired Skills: Knowledge of Windows based PC Applications Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Responsibilities Responsibilities/Purpose Casino Customer Service (CCS) Coordinators are well-informed, courteous team members who provide our valued guests and Casino Marketing Teams with information and assistance. It is the duty of this coordinator team to project a warm, gracious and helpful image to all internal and external guests and fellow team members, while assisting them with their reservation needs. The CCS Coordinator assists casino guests including but not limited to Gold, Platinum, Diamond and Seven Star Members with reservations needs on all levels of Direct Marketing offers, Special Events, Complimentary, Best Rate and Friends and Family Reservations; including verifying offers, booking, modifying, canceling and cross-selling. Additionally, the CCS Coordinator assists casino guests and the Casino Marketing Teams with room, limo, golf, show, spa, restaurant and bill back reservations. Qualifications Abilities: Must be 21-years of age or older. Must have a pleasant speaking voice and demonstrate strong service skills, enthusiasm, and verbal communication skills. Must possess a friendly demeanor and enjoy interaction with customers, both internal and external. Must be able to read, write, speak and understand English. Must be able to work in high and low stress areas. Must be able to work in close quarters. Must be multi-task oriented. Excellent interpersonal, communications, team building and problem solving skills are required. The ability to calmly handle multiple guest situations. Must be able to work with minimal supervision. Must present oneself in a professional manner. Ability to perform full duties of dexterity and visual perception Maintain a clean and organized work environment. Desired Skills: Knowledge of Windows based PC Applications Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Company At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Salary Min
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Salary Currency
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Source URLhttps://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/84700
Apply URLhttps://edmn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/84700
First Seen At2026-06-06 11:25:13Z
Last Seen At2026-06-06 18:43:45Z
Last Checked At2026-06-06 18:43:45Z
Last Changed At2026-06-06 11:25:13Z
Inactive At
Source Posted At2026-06-04 00:00:00Z
Source Updated At
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Caesars Entertainment Inc. is an equal opportunity employer. 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    "ExternalQualificationsStr": "<p><span style=\"font-family: &quot;&quot;;\">Abilities:</span></p><p><span style=\"font-family: &quot;&quot;;\">Must be 21-years of age or older.</span><br><span style=\"font-family: &quot;&quot;;\">Must have a pleasant speaking voice and demonstrate strong service skills, enthusiasm, and verbal communication skills.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must possess a friendly demeanor and enjoy interaction with customers, both internal and external.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be able to read, write, speak and understand English.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be able to work in high and low stress areas.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be able to work in close quarters.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be multi-task oriented.</span><br><span style=\"font-family: &quot;&quot;;\">Excellent interpersonal, communications, team building and problem solving skills are required.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">The ability to calmly handle multiple guest situations.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be able to work with minimal supervision.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must present oneself in a professional manner.</span><br><span style=\"font-family: &quot;&quot;;\">Ability to perform full duties of dexterity and visual perception</span><br><span style=\"font-family: &quot;&quot;;\">Maintain a clean and organized work environment.</span><br><span style=\"font-family: &quot;&quot;;\">&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Desired Skills:</span></p><p><span style=\"font-family: &quot;&quot;;\">Knowledge of Windows based PC Applications</span></p><p>&nbsp;</p><p><span style=\"font-family: &quot;&quot;;\">Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. &nbsp;While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span><br><span style=\"font-family: &quot;&quot;;\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. &nbsp;They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Caesars Entertainment reserves the right to make changes to the job description whenever necessary.</span><br><span style=\"font-family: &quot;&quot;;\">As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. &nbsp;Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.&nbsp;</span></p>",
    "InternalQualificationsStr": "<p><span style=\"font-family: &quot;&quot;;\">Abilities:</span></p><p><span style=\"font-family: &quot;&quot;;\">Must be 21-years of age or older.</span><br><span style=\"font-family: &quot;&quot;;\">Must have a pleasant speaking voice and demonstrate strong service skills, enthusiasm, and verbal communication skills.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must possess a friendly demeanor and enjoy interaction with customers, both internal and external.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be able to read, write, speak and understand English.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be able to work in high and low stress areas.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be able to work in close quarters.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be multi-task oriented.</span><br><span style=\"font-family: &quot;&quot;;\">Excellent interpersonal, communications, team building and problem solving skills are required.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">The ability to calmly handle multiple guest situations.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must be able to work with minimal supervision.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Must present oneself in a professional manner.</span><br><span style=\"font-family: &quot;&quot;;\">Ability to perform full duties of dexterity and visual perception</span><br><span style=\"font-family: &quot;&quot;;\">Maintain a clean and organized work environment.</span><br><span style=\"font-family: &quot;&quot;;\">&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Desired Skills:</span></p><p><span style=\"font-family: &quot;&quot;;\">Knowledge of Windows based PC Applications</span></p><p>&nbsp;</p><p><span style=\"font-family: &quot;&quot;;\">Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. &nbsp;While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span><br><span style=\"font-family: &quot;&quot;;\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. &nbsp;They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.&nbsp;</span><br><span style=\"font-family: &quot;&quot;;\">Caesars Entertainment reserves the right to make changes to the job description whenever necessary.</span><br><span style=\"font-family: &quot;&quot;;\">As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. &nbsp;Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.&nbsp;</span></p>",
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